Dealerships near me (Fallston, MD)

Excellent

I spoke to a salesman and then Chelsea called me or e-mailed me. But she was very polite and helpful. I did ask Chelsea if they could drop the price of the Lexus ES 350 another $600 dollars or so and she said that we are staying at this price. I have to pay $500 in Doc fees as well as $345 in Registration fees and title fees which i think is a little excessive. Never the less I had a good experience with Jones Kia.

I questioned a gap in service history for the 2015 ghibli. The internet sales rep responded to me that he received documents from the owner and asked how I wished to proceed. I asked him to provide the information. Later that day he sent a new generic email (outside the thread) asking if I received his last email, in which I replied to see the thread because I did respond. A week has no gone by and today I opened my email to see another correspondence if I had everything I needed. I do not chase people down or beg for information. I moved on. No hard feelings.

The salesman Eric, was not consistent! He took my information, had me complete and application, texted me maybe twice after that and just stopped all communication. I received no status follow-up or communication about my application. He was unprofessional and I think some salesman aren't good at navigating through all types of credit/financial situations. Eric, is definitely one of those salesman. In fact, the finance department might not be trained to deal with all types of credit situations. Don't bother if you really need to get a car.

The salesman was very helpful and honest he did a awesome job