Chevrolet dealerships near me (Salem, MA)

I talked to her by texting and she was very helpful and not to pushy

From beginning to end - first class service. I reached out to the dealer via cargurus, made an appointment to test drive the vehicle. When I showed up the vehicle was out front washed and ready to go. No lengthy sales pitch. We talked during the test drive. The only draw back was that the dealer required for financing through them. Not a painful process. The entire car buying process was easy thanks to Adil, my sales rep. Thank you.

Nice place to buy a car, my sales person Makenzie was excellent

Horrible. Agreed to things they didn't follow through on. Tacked on an additional $1,000 after the papers were signed for the deal. Refused to continue with the sale and refund me the $1,000 they charged my card without my authorization. The proposal paperwork provided to my bank (as I financed directly through my bank), shows a $1,000 credit. I did not question that. I made it clear in writing from the very beginning that I will NOT be putting money down, I am NOT trading anything, I AM financing through my bank and paying in full at the time of sale. They thought they could pull a fast one on me. The sale was canceled and I finally received my refund of $1400 3 days later.

They responded promptly and answered all my questions

Very local establishment, does not like non-locals. The salesmen is unresponsive in emails, made to work with sales manager Ed. Was 100% ready to purchase a listed corvette. Ofcourse I had some questions about tires (like if i could purchase all season tires so i can drive home safely in winter), the bubbling dashboard ($3k fix at chevy with no warranty), etc. Wouldnt even take $500 or budge on price (claimed had to ask owner each time i asked most questions as a sales manager). I asked for appointments over phone to discuss the sale but could only respond to an email near closing and only answer one question out of 4 I would ask. Last indicator they didn't want to work with me is low balling me on my trade-in. I have a 2023 jeep grand cherokee summit reserve I bought for 72k in May... has 3k miles. They offered me 40k. Went to a few local dealers and they offered $56-58k. Super sad to write this review as I do feel they would be a great local dealership.