Herb Connolly Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

350 Worcester Rd, Framingham, MA 01702
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Sales: (508) 859-4333

Service: (508) 598-3913

Today 9:00am - 8:00pm
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2014 Nissan Murano SL AWD Used Cars in Framingham, MA 01702

Great Deal
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Instant Market Value of $23,696

Price: $20,995

Mileage: 27,935

Location: Framingham, MA 01702

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Blue Metallic Description: Used 2014 Nissan Murano SL AWD for sale - $20,995, 27,935 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2015 Honda Accord LX Used Cars in Framingham, MA 01702

Good Deal
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Instant Market Value of $16,805

Price: $14,995

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2012 Toyota Avalon Limited Used Cars in Framingham, MA 01702

Good Deal
$2,434 BELOW
Instant Market Value of $17,429

Price: $14,995

Mileage: 42,182

Location: Framingham, MA 01702

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cypress Pearl Description: Used 2012 Toyota Avalon Limited for sale - $14,995, 42,182 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2014 GMC Acadia SLE2 AWD Used Cars in Framingham, MA 01702

Good Deal
$1,721 BELOW
Instant Market Value of $24,216

Price: $22,495

Mileage: 45,443

Location: Framingham, MA 01702

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Iridium Metallic Description: Used 2014 GMC Acadia SLE2 AWD for sale - $22,495, 45,443 miles with Acoustical Package, Aluminum Wheels
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2014 GMC Acadia SLE2 AWD Used Cars in Framingham, MA 01702

Good Deal
$1,655 BELOW
Instant Market Value of $22,150

Price: $20,495

Mileage: 67,322

Location: Framingham, MA 01702

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2014 GMC Acadia SLE2 AWD for sale - $20,495, 67,322 miles with Acoustical Package, Aluminum Wheels
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2010 BMW X6 M AWD Used Cars in Framingham, MA 01702

Good Deal
$3,554 BELOW
Instant Market Value of $30,549

Price: $26,995

Mileage: 92,952

Location: Framingham, MA 01702

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Metallic Description: Used 2010 BMW X6 M AWD for sale - $26,995, 92,952 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Chevrolet Cruze 2LT Used Cars in Framingham, MA 01702

Good Deal
$1,654 BELOW
Instant Market Value of $13,549

Price: $11,895

Mileage: 39,924

Location: Framingham, MA 01702

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2010 Lexus ES 350 Base Used Cars in Framingham, MA 01702

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2014 Chevrolet Spark 1LT Used Cars in Framingham, MA 01702

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Instant Market Value of $9,783

Price: $8,495

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Location: Framingham, MA 01702

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2013 Chevrolet Equinox LT1 AWD Used Cars in Framingham, MA 01702

Good Deal
$1,452 BELOW
Instant Market Value of $16,947

Price: $15,495

Mileage: 45,608

Location: Framingham, MA 01702

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2011 Chevrolet Traverse LT2 AWD Used Cars in Framingham, MA 01702

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Instant Market Value of $12,532

Price: $10,995

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Location: Framingham, MA 01702

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2007 Hyundai Tucson 4 Dr SE 4X4 Used Cars in Framingham, MA 01702

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2011 Audi A5 2.0T Quattro Premium Plus Used Cars in Framingham, MA 01702

Good Deal
$1,946 BELOW
Instant Market Value of $16,841

Price: $14,895

Mileage: 82,108

Location: Framingham, MA 01702

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Description: Used 2011 Audi A5 2.0T Quattro Premium Plus for sale - $14,895, 82,108 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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Mar 16, 2017
Found another S6 before visitong Herb Connoly. They were very helpful and responsive on the phone and email.
Is this review helpful? Yes | No
Mar 10, 2017
Great experience. So happy with my new car :)
Is this review helpful? Yes | No

Response from Herb Connolly Chevrolet:

Thank you for your review - enjoy your new vehicle!
Feb 18, 2017
Great they were there and worked with myself and my wife. Celio Melicio was a great help
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2017
mckinneyc
Explained. Financing the vehicle to where I understood what was needed to buy
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Connolly Chevrolet:

Thank you and enjoy your new vehicle!
Dec 26, 2016
Dealer contacted back provided assistance above expectation.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2016
Not organized. Left hand has no idea what the right is doing. Week and half from first visit to when the vehicle was registered.
2 of 3 people found this review helpful.
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Oct 25, 2016
Markjr122
I wasted almost an hour and a half driving to this Dealership for what I thought was a phenomenal deal on a new car. The vehicle was listed at twenty six thousand dollars and that included a hand full of discounts based on General Motors loyalty, etc. some of which I knew I would not receive because they are lease specific. The first sign that I should have just left is when I walked in and the Salesmen (Ed) could not be bothered to greet me until one of the others called his name a few times. Furthermore the vehicle was still tucked away in the underground garage behind ten other cars. If they know that I am driving such a distance to see this car you would expect them to have it pulled out and ready! We went down to the car where the Salesman awkwardly stood there as I sat in the vehicle unsure if he wanted to test drive rolling back and forth in the parking spot? Finally I told him that I need to drive the car. Twenty minutes later he had the car out front and we began the drive. The whole time I could not help but feel as though I was selling him the car because he had no idea what features it had. This became abundantly clear when he actually took the window sticker off and started reading it aloud... If they knew I was coming that car should have been out front and waiting with someone that knew it inside and out or at least knew the key features. After a very awkward ride around the neighborhood we returned to the lot where everything gets interesting. After appraising my car for a trade- in they came back with a price of thirty one thousand for the car - a five thousand dollar increase to the listing). The manager (Doug) came over when I called their ad deceptive and threatened to leave: he began explaining that each incentive required things like brand Loyalty and if they didn't include all said incentives online that it would be discriminatory. I obviously became very mad at this point because working in sales I know that this is a prime example of bad business. Doug continued to insist that I would not qualify for said incentives because I drive a Dodge and my personal favorite - I am not a farmer (Turns out Doug could not grasp why a Farmer wouldn't be interested in a mid-sized sedan). When I asked him if he know how to cultivate brand loyalty he gave me a very puzzled look so I explained that you cannot develop loyalty if you try to deceive a customer before they are a customer. This was so insulting that I will never ever consider purchasing from that Dealership ever again and I will tell everyone I know about this incredible process. To treat a customer who was ready to buy a new car is ludicrous. These people are why people hate car salesmen! Someone needs to give these two a lesson in Sales and customer service.
17 of 18 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
Nice atmosphere, no high pressure sales tactics. Salesman (John Gould), Sales Manager (Rodrigo Roa) and Finance Manager (Vinny Romano) were very professional and knowledgeable. Would buy here again will recommend this dealership to others. Got a fair deal.
0 of 1 people found this review helpful.
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Sep 20, 2016
not sure if it was jason or jacob or joshua but he said this truck has clean title and no accident.. i checked carafax it has multiple accidents not cool being simply honest.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Connolly Chevrolet:

Hello Glen,
Which truck were you looking at? We'd definitely like to clear that up.
Aug 30, 2016
Still progressing, but since I've not purchased my next Tundra, I don't feel like I have closure with Connolly.
0 of 1 people found this review helpful.
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Aug 28, 2016
They advertised a 09 GMC TRUCK WITH A Fisher plow. I liked the truck, so I asked to se the plow that came with it so I could make an offer. They proceeded to show me this 15-20 rotted piece of crap. So I asked them to take the value they would take off $500 off. Bad form Herb
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2016
Great customer service!
0 of 1 people found this review helpful.
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Jul 15, 2016
Communication was excellent! Very informative and polite - explained all options and incentives clearly so I was able to understand everything that I was able to use.
Is this review helpful? Yes | No
Jul 13, 2016
price was not 24,115. but 33,990. u had to qualify for lots of discounts.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2016
Honest and responsive! Car had sold!
Is this review helpful? Yes | No
Mar 6, 2016
Set up appointment to drive the jeep SRT 8 drove an hour and a half from Connecticut to view the car and drive it when I showed up the vehicle was not at the dealership and a manager was driving it on his day off very disappointed will never go back
6 of 6 people found this review helpful.
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Feb 24, 2016
Vehicle was not as listed and sold when I got there.
2 of 2 people found this review helpful.
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Feb 23, 2016
The salesman told me on the phone that I can have a test drive if I come. However,actually they asked me to pay 5000 dollars' deposit for the car. Otherwise they won't offer me a test drive. Terrible dealership! Don't come!!!!!!!
7 of 7 people found this review helpful.
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Feb 14, 2016
good response
Is this review helpful? Yes | No
Jan 26, 2016
Service was good, but not much negotiation
Is this review helpful? Yes | No
Dec 27, 2015
Vehicle listed for 22,741 but when I inquired, the price was 29k. Very deceptive.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2015
Horrible customer service! I read the reviews below about this company telling customers to come down as their desired vehicle was still available, some driving very far only to find out that the car had been sold already. I doubted this would happen however i confirmed 3 x in wk that they would call to let me know if anything happened to the vehicle before i would arrive on sat to pick it up...they ensured me they definitely would even that sat am before i left to drive over 1 hr...and even confirmed that sat am with someone that it was still there which it was they said. Called back a 2nd time within mins later, to confirm with a different person that this WAS THE CASE, and to my astonishment...they said no that car was already SOLD!! I was in car with my family in route...no call whatsoever and obviously there is no communication among their staff!! I asked to speak to a manager...they said sure...went to a voicemail. Even warned about posting this comment here if the manager did not call me back to discuss the issue....still no call! What!!? Seriously? Lol bad customer service. :/
8 of 8 people found this review helpful.
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Response from Herb Connolly Chevrolet:

I am very sorry over this incident. We do sell the pre-owned vehicles very quickly as we price them fairly. I did review our CRM records and you made your original inquiry for the Acadia just after 11:30pm on the 10th, then chatted with the overnight support several times at around 12:20am on the 11th. When the dealership is closed, there is nobody available to verify details on a vehicle. Our call center then contacted you after we opened on the 11th and set the appointment for you to see the vehicle on the 12th at noon. Another customer purchased the car that morning before you arrived. I hi
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Dec 8, 2015
Incessant auto emails following inquiry. First quote given exceeded web listed price by ove $7,000. Contacted by no less than 6 salespersons before reaching one that gave me their "true" price. A colossal waste of time. I purchased elsewhere. Finally the price noted above is lower than the price provided to me.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2015
I would never recommend this dealer to anyone including my X wife. I e-mailed them, received a call from dealer, told Tahoe in question was available. I drove to this dealer (100 Miles) to look at and buy this vehicle just to be told that it was sold that morning. Very deceitful, you couldn't pay me to recommend them to anyone......
4 of 4 people found this review helpful.
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Response from Herb Connolly Chevrolet:

Hello Richard,
I am very sorry to hear of this. We do sell our vehicles very quickly but always try to keep a good selection so we can at least offer an alternative if that happens. So that we can look into this, could you tell me who you worked with and when you came in?

Thanks,

Adam Owens
Herb Connolly Automotive
aowens@herbconnolly.com
Nov 13, 2015
Disappointed, prices are very deceptive. Your chances of qualifying for any of the discounts/rebates are )-none...
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Very pleasant and prompt. We did not purchase the Van but had it been a little more of what we needed would have definitely dealt with them.
Is this review helpful? Yes | No
Nov 5, 2015
3 stars seemed as he didnt have time to talk
Is this review helpful? Yes | No
Oct 27, 2015
This group did not want to answer my questions, rather they required that I come in. Hmmm. That didn't make me want to come in to get cornered.
Is this review helpful? Yes | No
Oct 21, 2015
Great!
Is this review helpful? Yes | No
Oct 16, 2015
I ended up not going or buying the car because that year was not a good STI. but they where very nice and helpfull
Is this review helpful? Yes | No
Oct 1, 2015
Very happy with the service that Herb Connolly provided. John was wonderful .... pleasant and courteous. Brian made the financial transition run smoothly and I had my new ride within less than a week. Thank you guys....
Is this review helpful? Yes | No
Sep 10, 2015
The dealership contacted me several times to set up a test drive, It was during a weekend when I was moving so scheduling was difficult. After my schedule allowed me to schedule the test drive, the vehicle was purchased by another buyer. The dealership called and informed me that the vehicle was no longer available but the said that they would notify me if another one came in. Very professional and satisfied with how it was handled!
Is this review helpful? Yes | No
Aug 2, 2015
Made a appt to see the vehicle drove a hr to get there and a employee took it home ? I left and they haven't even called back since ?? The worst !!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2015
Very nice to talk to them
Is this review helpful? Yes | No
May 17, 2015
They responded, told me to come see the car I had inquired about. I was there within an hour and there was a sold sign in the windshield. When I inquired about the vehicle I was told "sorry" and that was it. They let me walk out the door. I won't be back, found the car I wanted on the way home!
1 of 1 people found this review helpful.
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Old Dealer Reviews

Feb 27, 2015
Went in and quote me on an over priced
Is this review helpful? Yes | No
Jan 9, 2015
Fast about getting back to me. Impressed by how many attempts were made to reach out to me.
Is this review helpful? Yes | No
Dec 11, 2014
Great Dealership! From start to finish! John our salesman was very accommodating, Neil our Finance was extremely helpful and Rich the delivery man was awesome! THank you all.
Is this review helpful? Yes | No
May 21, 2014
Dealer responded and when I went to see the auto I was told they had taken a deposit on it 36 hours earlier.
Is this review helpful? Yes | No
Apr 24, 2014
They don't have the car in the inventory but they are good.
Is this review helpful? Yes | No
Feb 15, 2014
Sucked....never wanted to negotiate
Is this review helpful? Yes | No

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