Herb Connolly Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

350 Worcester Rd
Framingham, MA 01702

Sales: (508) 859-4333

Service: (508) 202-7734

Today 9:00 AM - 6:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/04/16/20/39/2015_chevrolet_silverado_1500-pic-4846062894790391272-152x114.jpeg

2015 Chevrolet Silverado 1500 Used Cars in Framingham, MA 01702

Great Deal
$6,573 BELOW
CarGurus IMV of $24,068

Price: $17,495

Mileage: 94,888

Location: Framingham, MA 01702

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Victory Red Description: Used 2015 Chevrolet Silverado 1500 for sale - $17,495, 94,888 miles with Convenience Package
https://static.cargurus.com/images/forsale/2018/02/10/11/22/2015_chevrolet_traverse-pic-1928196388446257597-152x114.jpeg

2015 Chevrolet Traverse 2LT AWD Used Cars in Framingham, MA 01702

Great Deal
$3,205 BELOW
CarGurus IMV of $18,100

Price: $14,895

Mileage: 102,870

Location: Framingham, MA 01702

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Siren Red Tintcoat Description: Used 2015 Chevrolet Traverse 2LT AWD for sale - $14,895, 102,870 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/04/07/20/40/2014_toyota_tundra-pic-7202985697059552710-152x114.jpeg

2014 Toyota Tundra SR5 Double Cab 5.7L 4WD Used Cars in Framingham, MA 01702

Great Deal
$2,721 BELOW
CarGurus IMV of $25,216

Price: $22,495

Mileage: 81,859

Location: Framingham, MA 01702

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2014 Toyota Tundra SR5 Double Cab 5.7L 4WD for sale - $22,495, 81,859 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/03/01/23/07/2016_chevrolet_trax-pic-7983818859507743767-152x114.jpeg

2016 Chevrolet Trax LT AWD Used Cars in Framingham, MA 01702

Great Deal
$1,888 BELOW
CarGurus IMV of $17,883

Price: $15,995

Mileage: 11,765

Location: Framingham, MA 01702

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2016 Chevrolet Trax LT AWD for sale - $15,995, 11,765 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/26/21/33/2016_mitsubishi_outlander_sport-pic-1045694568626393520-152x114.jpeg

2016 Mitsubishi Outlander Sport 2.4 ES AWD Used Cars in Framingham, MA 01702

Great Deal
$1,807 BELOW
CarGurus IMV of $16,302

Price: $14,495

Mileage: 28,171

Location: Framingham, MA 01702

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Diamond White Pearl Description: Used 2016 Mitsubishi Outlander Sport 2.4 ES AWD for sale - $14,495, 28,171 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/15/01/22/2015_chevrolet_traverse-pic-2090383371897030999-152x114.jpeg

2015 Chevrolet Traverse 1LT AWD Used Cars in Framingham, MA 01702

Great Deal
$2,023 BELOW
CarGurus IMV of $24,318

Price: $22,295

Mileage: 27,008

Location: Framingham, MA 01702

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2015 Chevrolet Traverse 1LT AWD for sale - $22,295, 27,008 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/04/13/11/32/2015_chevrolet_trax-pic-5565865821161336937-152x114.jpeg

2015 Chevrolet Trax LTZ AWD Used Cars in Framingham, MA 01702

Great Deal
$1,883 BELOW
CarGurus IMV of $16,878

Price: $14,995

Mileage: 46,286

Location: Framingham, MA 01702

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Satin Steel Metallic Description: Used 2015 Chevrolet Trax LTZ AWD for sale - $14,995, 46,286 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2018/02/20/15/56/2015_jeep_renegade-pic-6612240459131444841-152x114.jpeg

2015 Jeep Renegade Latitude Used Cars in Framingham, MA 01702

Good Deal
$1,709 BELOW
CarGurus IMV of $15,704

Price: $13,995

Mileage: 29,801

Location: Framingham, MA 01702

Average time on market: 36 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Anvil Description: Used 2015 Jeep Renegade Latitude for sale - $13,995, 29,801 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/27/19/59/2016_jeep_grand_cherokee-pic-9005277627453439014-152x114.jpeg

2016 Jeep Grand Cherokee Limited 4WD Used Cars in Framingham, MA 01702

Good Deal
$2,317 BELOW
CarGurus IMV of $30,812

Price: $28,495

Mileage: 15,891

Location: Framingham, MA 01702

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Jeep Grand Cherokee Limited 4WD for sale - $28,495, 15,891 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2018/03/14/22/19/2015_chevrolet_traverse-pic-1366220818333669290-152x114.jpeg

2015 Chevrolet Traverse 1LT AWD Used Cars in Framingham, MA 01702

Good Deal
$1,734 BELOW
CarGurus IMV of $22,729

Price: $20,995

Mileage: 43,749

Location: Framingham, MA 01702

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2015 Chevrolet Traverse 1LT AWD for sale - $20,995, 43,749 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/04/09/20/23/2015_chevrolet_trax-pic-2711114876522979475-152x114.jpeg

2015 Chevrolet Trax LS AWD Used Cars in Framingham, MA 01702

Good Deal
$1,411 BELOW
CarGurus IMV of $15,206

Price: $13,795

Mileage: 27,610

Location: Framingham, MA 01702

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Brilliant Blue Metallic Description: Used 2015 Chevrolet Trax LS AWD for sale - $13,795, 27,610 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/16/19/41/2014_chevrolet_suburban-pic-2951498275139694288-152x114.jpeg

2014 Chevrolet Suburban LT 1500 4WD Used Cars in Framingham, MA 01702

Good Deal
$2,568 BELOW
CarGurus IMV of $29,063

Price: $26,495

Mileage: 65,301

Location: Framingham, MA 01702

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2014 Chevrolet Suburban LT 1500 4WD for sale - $26,495, 65,301 miles with Backup Camera, Aluminum Wheels, Premium Smooth Ride Suspension Package, Suspension Package
https://static.cargurus.com/images/forsale/2018/03/30/20/15/2014_ford_fusion-pic-4949167057807070965-152x114.jpeg

2014 Ford Fusion SE Used Cars in Framingham, MA 01702

Good Deal
$1,553 BELOW
CarGurus IMV of $12,548

Price: $10,995

Mileage: 68,696

Location: Framingham, MA 01702

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Fusion SE for sale - $10,995, 68,696 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/12/21/41/2013_chevrolet_silverado_1500-pic-6618609146981721081-152x114.jpeg

2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD Used Cars in Framingham, MA 01702

Good Deal
$1,834 BELOW
CarGurus IMV of $19,829

Price: $17,995

Mileage: 94,572

Location: Framingham, MA 01702

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Victory Red Description: Used 2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD for sale - $17,995, 94,572 miles with Bluetooth, Suspension Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/22/20/09/2014_ford_escape-pic-2579363174387614759-152x114.jpeg

2014 Ford Escape SE 4WD Used Cars in Framingham, MA 01702

Good Deal
$1,411 BELOW
CarGurus IMV of $15,906

Price: $14,495

Mileage: 42,566

Location: Framingham, MA 01702

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Escape SE 4WD for sale - $14,495, 42,566 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 20, 2018
Professional,friendly and honest dealership. We purchased the very truck that we inquired about. An awesome experience.
Is this review helpful? Yes | No
Apr 9, 2018
Although their advertised price was very low, I did not 'qualify' for the total discount through various incentives offered. Very frustrating to get an actual purchase or lease number from the dealer. They were prompt and had good follow up however.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2018
GuruY8KVX
One star is being generous. Very pushy and rude. They wouldn't even tell us if the vehicle was available. Buyer beware!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2018
Attempted to arrange a deal with the salesman however nothing was done as promised. When I contacted him and mentioned another deal I had in the works was told to go with it because he didn’t know when he could get to me. Sounds like they could care less about earning customers. I was willing to travel over an hour to purchase from this dealer.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very sorry that you feel that way. We do appreciate your interest and tried hard to get a deal that made sense for you but were unable to find an acceptable lender for you.
Mar 8, 2018
Very quick response time! I look forward to meeting them this weekend as they seem very nice and very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your consideration, I hope we can help you out!
Mar 6, 2018
Bought a car but not the one i seen advertised..great place friendly service. Fast process. Grsat experience
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your business! We appreciate you sharing the experience and enjoy your new vehicle.
Mar 4, 2018
Mhdias
Awesome
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for your consideration!
Feb 28, 2018
features advertised were not fully functional. Dealership refused to repair.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2018
GuruDYZYW
After Many requests for additional pictures (only 2 in listing) I gave up and moved on. The only reply was multiple generic replies asking when can you come by and test drive....
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2018
GuruZK243
Was waiting on additional photos. Next day, I was contacted and told truck had sold..
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2018
Iviondo
They responded quickly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your consideration!
Feb 2, 2018
GuruZ182W
5
Dealer rep contacted me with info about the car. Went there with my daughter, met Lou Bove and bought the car. He was excellent, low pressure, very informative. Great transaction. Would highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are glad that we could help. Thank you for your business and enjoy your new car!
Feb 1, 2018
They were a pleasure to deal with and I did buy the van
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We're glad to do business with you,  enjoy your new van! Thanks George!
Jan 14, 2018
Y7lm224av
Working on a deal. Phone callbacks A+. Big Thank you to John Goslow.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We appreciate your consideration, thank you!
Jan 13, 2018
Very responsive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you!
Jan 8, 2018
They did not have the vehicle listed and said they are taking down the listing yet 20 days later with price adjustments it is still listed so either i was lied to and they have it or this dealer is a scam.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 24, 2017
GuruZQFBM
Great time dealing with a salesman named Anthony, he put his best effort in to helping me get this car and I drove away with it the very next day! Quick and easy expirence for a price that I loved!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your business, enjoy your new car!
Dec 20, 2017
They were very responsive and helpful. Unfortunately I bought a different truck from another dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We appreciate your kind words, sorry we couldn't do business this time but would love to be of service in the future.
Dec 16, 2017
GuruZ9GB6
Very nice people, very helpful. Ended up purchasing the vehicle
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your business!
Dec 13, 2017
Salesman very helpful, but didn't end up purchasing from here.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words, it is appreciated! Who was your salesperson and what could we have done to earn your business?
Dec 7, 2017
The communication was fast. I had a great experience at the dealership. I was terrified of the process and John made it an easy and simple process. I drove over an hour to go see this car and it was worth the trip. I definitely recommend Herb Connolly!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words Frank! We are very pleased that we were able to help you out and appreciate your business - enjoy your new car!
Nov 14, 2017
Had a appointment set up to look at this subaru , 2 hours later they called me back stating it was sold. Glad they called me back instead of me driving over there the next day .
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sorry that one got sold but we do keep a good selection on hand and are constantly bringing in new stock. Please keep checking back or just come in and speak with our pre-owned manager. If you're looking for something in particular he can try to find one for you.
Oct 28, 2017
Very fast
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you!
Oct 24, 2017
GuruZYBDR
Great service
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you very much, we appreciate your business!
Oct 12, 2017
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2017
Guru97Y9Z
So far, so good. Going to look at a car next week.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for considering us, hope that we can help you out! We keep a wide selection and can help you find a vehicle too if you're looking for something in particular.
Sep 7, 2017
rjsdigital
Herb Connolly replied quickly but when I question the salesman on their advertised price of $37k I was informed that price included $6k in rebates that I was not eligible for. However I was informed that I could purchase that truck for $43K and when I question him on the discrepancy I was told all dealers advertise like that?? I decided it would be better to find another dealer. I Purchased my new Silverado 3 days later from a dealer that advertised their truck with crazy incentives. Thanks Bob from Saugus
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Jul 29, 2017
Great
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your business!
Jul 26, 2017
Great dealer, very nice cars
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you and enjoy your new car!
Jul 13, 2017
Called back fast
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much, I hope we can help you out!
Jun 23, 2017
Drove 45 minutes there and it was sold. No call and they new I was coming.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very sorry, we do price our vehicles to sell and they do move quickly. What vehicle were you interested in?
May 26, 2017
kobey1
Good communication just not what I wanted in the end so I went elsewhere.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 14, 2017
Very easy to work with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 12, 2017
Besilly
I was a bit nervous to contact this dealer since I had read the previous negative reviews but my experience was nothing short of amazing. We were serious buyers and they made accommodations above and beyond what was expected to help us make the buying process incredibly easy. Our salesman, John Goslow, was very knowledgeable and bent over backwards to help us in any way he could. We also had a great experience with the runner, Ernie, that the dealership uses. I can't recommend them enough!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We appreciate your business, enjoy your new vehicle!
Apr 4, 2017
After making an appointment the dealer contacted me to confirm it. After driving 1 1/2 hours to arrive an hour early for my appointment, they had sold the car prior to my arrival
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very sorry for your inconvenience. As you know, we price our cars very competitively and do sell them quickly. We always keep a wide selection onhand and should be able to offer alternatives if a vehicle gets sold. Our buyers are also willing to work with you to find a vehicle if you are looking for a particular combination.
Mar 16, 2017
Found another S6 before visitong Herb Connoly. They were very helpful and responsive on the phone and email.
Is this review helpful? Yes | No
Mar 10, 2017
Great experience. So happy with my new car :)
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review - enjoy your new vehicle!
Feb 18, 2017
Great they were there and worked with myself and my wife. Celio Melicio was a great help
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2017
mckinneyc
Explained. Financing the vehicle to where I understood what was needed to buy
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you and enjoy your new vehicle!
Dec 26, 2016
Dealer contacted back provided assistance above expectation.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2016
Not organized. Left hand has no idea what the right is doing. Week and half from first visit to when the vehicle was registered.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2016
Markjr122
I wasted almost an hour and a half driving to this Dealership for what I thought was a phenomenal deal on a new car. The vehicle was listed at twenty six thousand dollars and that included a hand full of discounts based on General Motors loyalty, etc. some of which I knew I would not receive because they are lease specific. The first sign that I should have just left is when I walked in and the Salesmen (Ed) could not be bothered to greet me until one of the others called his name a few times. Furthermore the vehicle was still tucked away in the underground garage behind ten other cars. If they know that I am driving such a distance to see this car you would expect them to have it pulled out and ready! We went down to the car where the Salesman awkwardly stood there as I sat in the vehicle unsure if he wanted to test drive rolling back and forth in the parking spot? Finally I told him that I need to drive the car. Twenty minutes later he had the car out front and we began the drive. The whole time I could not help but feel as though I was selling him the car because he had no idea what features it had. This became abundantly clear when he actually took the window sticker off and started reading it aloud... If they knew I was coming that car should have been out front and waiting with someone that knew it inside and out or at least knew the key features. After a very awkward ride around the neighborhood we returned to the lot where everything gets interesting. After appraising my car for a trade- in they came back with a price of thirty one thousand for the car - a five thousand dollar increase to the listing). The manager (Doug) came over when I called their ad deceptive and threatened to leave: he began explaining that each incentive required things like brand Loyalty and if they didn't include all said incentives online that it would be discriminatory. I obviously became very mad at this point because working in sales I know that this is a prime example of bad business. Doug continued to insist that I would not qualify for said incentives because I drive a Dodge and my personal favorite - I am not a farmer (Turns out Doug could not grasp why a Farmer wouldn't be interested in a mid-sized sedan). When I asked him if he know how to cultivate brand loyalty he gave me a very puzzled look so I explained that you cannot develop loyalty if you try to deceive a customer before they are a customer. This was so insulting that I will never ever consider purchasing from that Dealership ever again and I will tell everyone I know about this incredible process. To treat a customer who was ready to buy a new car is ludicrous. These people are why people hate car salesmen! Someone needs to give these two a lesson in Sales and customer service.
41 of 43 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
Nice atmosphere, no high pressure sales tactics. Salesman (John Gould), Sales Manager (Rodrigo Roa) and Finance Manager (Vinny Romano) were very professional and knowledgeable. Would buy here again will recommend this dealership to others. Got a fair deal.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
not sure if it was jason or jacob or joshua but he said this truck has clean title and no accident.. i checked carafax it has multiple accidents not cool being simply honest.
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Glen,
Which truck were you looking at? We'd definitely like to clear that up.
Aug 30, 2016
Still progressing, but since I've not purchased my next Tundra, I don't feel like I have closure with Connolly.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2016
They advertised a 09 GMC TRUCK WITH A Fisher plow. I liked the truck, so I asked to se the plow that came with it so I could make an offer. They proceeded to show me this 15-20 rotted piece of crap. So I asked them to take the value they would take off $500 off. Bad form Herb
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2016
Great customer service!
0 of 2 people found this review helpful.
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Jul 15, 2016
Communication was excellent! Very informative and polite - explained all options and incentives clearly so I was able to understand everything that I was able to use.
Is this review helpful? Yes | No
Jul 13, 2016
price was not 24,115. but 33,990. u had to qualify for lots of discounts.
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Read 27 old reviews
Mar 25, 2016
Honest and responsive! Car had sold!
Is this review helpful? Yes | No
Mar 6, 2016
Set up appointment to drive the jeep SRT 8 drove an hour and a half from Connecticut to view the car and drive it when I showed up the vehicle was not at the dealership and a manager was driving it on his day off very disappointed will never go back
12 of 12 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2016
Vehicle was not as listed and sold when I got there.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2016
The salesman told me on the phone that I can have a test drive if I come. However,actually they asked me to pay 5000 dollars' deposit for the car. Otherwise they won't offer me a test drive. Terrible dealership! Don't come!!!!!!!
17 of 17 people found this review helpful.
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Feb 14, 2016
good response
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2016
Service was good, but not much negotiation
Is this review helpful? Yes | No
Dec 27, 2015
Vehicle listed for 22,741 but when I inquired, the price was 29k. Very deceptive.
11 of 13 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2015
Horrible customer service! I read the reviews below about this company telling customers to come down as their desired vehicle was still available, some driving very far only to find out that the car had been sold already. I doubted this would happen however i confirmed 3 x in wk that they would call to let me know if anything happened to the vehicle before i would arrive on sat to pick it up...they ensured me they definitely would even that sat am before i left to drive over 1 hr...and even confirmed that sat am with someone that it was still there which it was they said. Called back a 2nd time within mins later, to confirm with a different person that this WAS THE CASE, and to my astonishment...they said no that car was already SOLD!! I was in car with my family in route...no call whatsoever and obviously there is no communication among their staff!! I asked to speak to a manager...they said sure...went to a voicemail. Even warned about posting this comment here if the manager did not call me back to discuss the issue....still no call! What!!? Seriously? Lol bad customer service. :/
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I am very sorry over this incident. We do sell the pre-owned vehicles very quickly as we price them fairly. I did review our CRM records and you made your original inquiry for the Acadia just after 11:30pm on the 10th, then chatted with the overnight support several times at around 12:20am on the 11th. When the dealership is closed, there is nobody available to verify details on a vehicle. Our call center then contacted you after we opened on the 11th and set the appointment for you to see the vehicle on the 12th at noon. Another customer purchased the car that morning before you arrived. I hi
 More ...
Dec 8, 2015
Incessant auto emails following inquiry. First quote given exceeded web listed price by ove $7,000. Contacted by no less than 6 salespersons before reaching one that gave me their "true" price. A colossal waste of time. I purchased elsewhere. Finally the price noted above is lower than the price provided to me.
6 of 6 people found this review helpful.
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Dec 1, 2015
I would never recommend this dealer to anyone including my X wife. I e-mailed them, received a call from dealer, told Tahoe in question was available. I drove to this dealer (100 Miles) to look at and buy this vehicle just to be told that it was sold that morning. Very deceitful, you couldn't pay me to recommend them to anyone......
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Richard,
I am very sorry to hear of this. We do sell our vehicles very quickly but always try to keep a good selection so we can at least offer an alternative if that happens. So that we can look into this, could you tell me who you worked with and when you came in?

Thanks,

Adam Owens
Herb Connolly Automotive
aowens@herbconnolly.com
Nov 13, 2015
Disappointed, prices are very deceptive. Your chances of qualifying for any of the discounts/rebates are )-none...
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Very pleasant and prompt. We did not purchase the Van but had it been a little more of what we needed would have definitely dealt with them.
Is this review helpful? Yes | No
Nov 5, 2015
3 stars seemed as he didnt have time to talk
3 of 3 people found this review helpful.
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Oct 27, 2015
This group did not want to answer my questions, rather they required that I come in. Hmmm. That didn't make me want to come in to get cornered.
3 of 3 people found this review helpful.
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Oct 21, 2015
Great!
0 of 1 people found this review helpful.
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Oct 16, 2015
I ended up not going or buying the car because that year was not a good STI. but they where very nice and helpfull
Is this review helpful? Yes | No
Oct 1, 2015
Very happy with the service that Herb Connolly provided. John was wonderful .... pleasant and courteous. Brian made the financial transition run smoothly and I had my new ride within less than a week. Thank you guys....
Is this review helpful? Yes | No
Sep 10, 2015
The dealership contacted me several times to set up a test drive, It was during a weekend when I was moving so scheduling was difficult. After my schedule allowed me to schedule the test drive, the vehicle was purchased by another buyer. The dealership called and informed me that the vehicle was no longer available but the said that they would notify me if another one came in. Very professional and satisfied with how it was handled!
0 of 1 people found this review helpful.
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Aug 2, 2015
Made a appt to see the vehicle drove a hr to get there and a employee took it home ? I left and they haven't even called back since ?? The worst !!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2015
Very nice to talk to them
Is this review helpful? Yes | No
May 17, 2015
They responded, told me to come see the car I had inquired about. I was there within an hour and there was a sold sign in the windshield. When I inquired about the vehicle I was told "sorry" and that was it. They let me walk out the door. I won't be back, found the car I wanted on the way home!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2015
Went in and quote me on an over priced
1 of 1 people found this review helpful.
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Jan 9, 2015
Fast about getting back to me. Impressed by how many attempts were made to reach out to me.
Is this review helpful? Yes | No
Dec 11, 2014
Great Dealership! From start to finish! John our salesman was very accommodating, Neil our Finance was extremely helpful and Rich the delivery man was awesome! THank you all.
Is this review helpful? Yes | No
May 21, 2014
Dealer responded and when I went to see the auto I was told they had taken a deposit on it 36 hours earlier.
1 of 1 people found this review helpful.
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Apr 24, 2014
They don't have the car in the inventory but they are good.
Is this review helpful? Yes | No
Feb 15, 2014
Sucked....never wanted to negotiate
Is this review helpful? Yes | No

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