Imperial Chevrolet

First of all, we heard about a fantastic deal on a 2013 Camaro Convertible at the Imperial Chevrolet dealership through CarGurus. Dave called the contact phone number and spoke with Chris, the internet contact person from Imperial Chevrolet. We scheduled an appointment for Friday June 16th with Dave, but by the time we got to the dealership at 6:30pm on Friday, Bruce was there to assist us. Josh was the first to greet us at the dealership. After test driving, talking, laughing and making a great deal, we met with Omar. On Monday we got the check from our bank and met with Josh again. Josh really was wonderful and worked really hard for us. All the back and forth phone calls and paperwork. He was always available, answered his phone every time. Josh, Bruce and Omar are a real awesome team. They made buying a car a real pleasant experience. Josh went out of the way to make sure the windshield was replaced, the wires in the trunk were fixed. We picked up the car on Friday the 23rd. We are extremely satisfied with all the attention we got. Thank you! Sincerely, Dave and Sue

Only dealership I've seen to list a price but then add in small lettering elsewhere that this price is only with a trade-in. Spoke to dealer who said this price was competitive and a good deal which is weird because I found better prices elsewhere that did not include a trade in, and those are the places I will go to. Being upfront with a customer and not trying little sales gimmicks works way better. I would have rather seen the vehicle listed for $1k more and just scrolled past it than to have wasted my time.

Excellent :-)

They got back to me within a day

We live about an hour from this dealer and they are constantly trying to get us to come and see their whole inventory, not just the car I questioned about. Our very busy life has us shopping online for a reason.

very good, bought the vehicle.

It was awesome anything was done that day and their bought me dinner. I would go buy my next car there

Presents products well

Not a good experience for my Mom. Their price Includes a $1,000 trade or down payment in small letters, no other dealer reduced their price to include a down payment. The vehicle was not on the lot when she arrived, Salesperson was rude and she went elsewhere to purchase the car.

Wanted this vehicle badly they contacted me right away and let me know the vehicle was sold

Met with staff. Very helpful

Imperial Chevrolet in Mendon is where I did buy the 2015 Buick Encore. My salesperson, Kyle was most courteous, the financial gentleman was very knowledgeable and helpful. On my return trip to get my sticker and registration a gentleman by the name of Patrick was so helpful. The service department was great, and very fast. The service Manager, Tim had us out in less than an hour and came out to the car with us to answer some questions we had on "how to do" different operations. All in all i rate Imperial Chevrolet very high with my experience with them. Yes, I would go back and buy another car from them when needed and recommend to my friends and family. Thank you Imperial!

Although I purchased a vehicle at another dealer the people at Imperial were professional and care about communication and making the buying experience a positive one.

Great they got right back to me,never got a car there because of the distance for my home

Helpful and willing to negotiate

Experience was awesome - met at the door. All staff were courteous with no pressure from the salesman to the finance person who helped me get the best deal.

Unwilling to answer some basic questions that would have facilitated a purchase.