Chevrolet dealerships near me (Salem, MA)

I talked to her by texting and she was very helpful and not to pushy

Very responsive and friendly

Nice place to buy a car, my sales person Makenzie was excellent

Horrible. Agreed to things they didn't follow through on. Tacked on an additional $1,000 after the papers were signed for the deal. Refused to continue with the sale and refund me the $1,000 they charged my card without my authorization. The proposal paperwork provided to my bank (as I financed directly through my bank), shows a $1,000 credit. I did not question that. I made it clear in writing from the very beginning that I will NOT be putting money down, I am NOT trading anything, I AM financing through my bank and paying in full at the time of sale. They thought they could pull a fast one on me. The sale was canceled and I finally received my refund of $1400 3 days later.

The posting was not available, so they let me know right away and corrected it

Horrible. I drove 2 hours round trip to a scheduled viewing of the vehicle only to sit around for an hour due to Herb Connolly double booking a viewing of the vehicle. I left highly upset and the dealer showed no empathy for my frustration. I would never recommend anyone to purchase a vehicle at Herb Connolly. Just totally disrespectful.

Very local establishment, does not like non-locals. The salesmen is unresponsive in emails, made to work with sales manager Ed. Was 100% ready to purchase a listed corvette. Ofcourse I had some questions about tires (like if i could purchase all season tires so i can drive home safely in winter), the bubbling dashboard ($3k fix at chevy with no warranty), etc. Wouldnt even take $500 or budge on price (claimed had to ask owner each time i asked most questions as a sales manager). I asked for appointments over phone to discuss the sale but could only respond to an email near closing and only answer one question out of 4 I would ask. Last indicator they didn't want to work with me is low balling me on my trade-in. I have a 2023 jeep grand cherokee summit reserve I bought for 72k in May... has 3k miles. They offered me 40k. Went to a few local dealers and they offered $56-58k. Super sad to write this review as I do feel they would be a great local dealership.