Dealerships near me (Bartlett, IL)

Smooth experience from beginning to end no drama, highly recommend

Drove from Michigan to look at a Jeep, called the day before to Insure that there was nothing wrong with it mechanical issues, body imperfections etc. They assured me everything was in perfect condition. Showed up the following day after a 3 hour drive, took a 5 second walk around and noticed all sorts of imperfections. Paint chips everywhere door dings, the headlight it seemed was possibly being used as a fishbowl. Needless to say was straight up lied to. Proceeded to look at another grand Cherokee they had which was listed at a fair price. Got done with the test drive decided we would be interested in possibly buying, I asked them to give me the full numbers including taxes and fees. They came out with the full rundown which had a 4000 dollar extra charge for all sorts of aftermarket warranty garbage. I told them I did not want any of that. They replied by saying it was a mandatory purchase. Listed price on any used vehicle there is not real expect to add 4000 dollars.

The staff at Elgin Toyota was very organized making efficient use of my time. A very professional and pleasant experience.

Good vibe for the most part

Good experience

Complete lack of integrity. We agreed on a price, but when the bill of sale came out, they had sneakily inflated the sale price by thousands, hoping I wouldn't notice the 'adjustment.' Avoid this place unless you enjoy being lied to. Total shady business tactics—check every single line item before you sign anything here. I must say that Rafael was wonderful and helpful, I cannot say the same for the rest of the employees.

The staff were great and friendly.

Dealer responded quickly to my inquiry!

The car didn’t work out but they were extremely helpful and tried to find something else that would work for us.