BMW dealerships near me (Silver Spring, MD)

The dealership lied to me about the vehicle status several times. The initial person i conversed with was in constant with assured me that the x4 was on the lot but when I asked to send pictures with his cell phone, the communication stopped cold. Days later I could still see the same x4 on your website, I called your dealership and spoke to someone in sales (female) and she verified the x4 was still available but when i asked for pictures she said okay and she would send via text. She called back 5 minutes later stating the vehicle had sold the night before. I live 4 hours away; it would have cost me at least 8 hours of my time plus fuel and maybe a hotel stay just to trick into visiting your lot in hope of selling me something else. I know its all about the sale but not caring about your customers is truly sad.

Dealer responded quickly; however, vehicle was not equipped as needed.

I work with Anthony, he was very helpful and professional. The higher management on the other hand took more time than was necessary on negotiations and back and forth !

No pressure to buy and answered questions honestly.

I was informed that the vehicle is available for export after one hour I was told that Lamborghini does not permit to export the vehicle. After another hour again they said the vehicle is available for export. I requested the window sticker along with a workaround video and no reply. I was surprised by this inconsistency and poor customer support.

Very quick to respond and went out of their way to go over my needs as to what I was looking for in a vehicle. Very friendly and courteous.

Ben my sales consultant was very informative and helpful. I will continue to deal with Ben for future purchases.

We were so happy with the experience purchasing our vehicle, from start to finish. Miguel was helpful, genuine and accommodating to us! 10/10!