Passport BMW

4730 Auth Place
Suitland, MD 20746
Map & Directions

Sales: (301) 685-1642 Service: (240) 695-5301

Today 9:00 AM - 8:00 PM (Open Now)
Show business hours

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Dealer Details

Passport BMW

51 reviews
Today 9:00 AM - 8:00 PM (Open Now)
4730 Auth Place
Suitland, MD 20746

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 8, 2020
Good and helpful dealership.
Is this review helpful? Yes | No
Jan 13, 2020
Response from current dealership:
Thanks for the kind words, Kevin and for choosing Passport BMW!
Jan 2, 2020
So far it's been great. Working on final negotiations and hopefully taking the vehicle home this weekend
Is this review helpful? Yes | No
Jan 13, 2020
Response from current dealership:
Thanks for sharing your feedback, Todd! We hope that you were able to enjoy your experience with us here at Passport BMW!
Dec 22, 2019
They were helpful, but the price was a bit higher than my limit.
Is this review helpful? Yes | No
Jan 13, 2020
Response from current dealership:
Happy to be of assistance, Jalal. We strive to provide competitive pricing in the DMV marketplace and are usually at or below what our other BMW competitors set their pricing at.
Dec 17, 2019
Good folks, very helpful. Able to use tech to complete deals and can fly and drive using Regan.
Is this review helpful? Yes | No
Dec 20, 2019
Response from current dealership:
Thanks for the kind words, Eric and thank you for choosing Passport BMW!
Nov 19, 2019
They were great. I did buy an advertised car from them.
Is this review helpful? Yes | No
Nov 20, 2019
Response from current dealership:
Congrats on your new vehicle and thank you for choosing Passport BMW!
Nov 17, 2019
Good
Is this review helpful? Yes | No
Nov 19, 2019
Response from current dealership:
Thanks for the stars and for choosing Passport BMW!
Nov 10, 2019
Mr. Jordan Riley is honest and very helpful salesman
Is this review helpful? Yes | No
Nov 11, 2019
Response from current dealership:
Thank you for the kind words and thank you for choosing Passport BMW!
Sep 8, 2019
Daniel contacted me almost immediately, answered all my questions and FaceTimed me the next day. I made the 3.5 hour trip, I test drove the car, they did all the out of state paperwork, detailed the car, and I drove it home !!! Very professional !!!
Is this review helpful? Yes | No
Sep 9, 2019
Response from current dealership:
Happy to be of assistance, John! Congratulations on the new car and thank you for choosing Passport BMW!
Jul 16, 2019
A+ service from start to finish in getting me into the car I desired !
Is this review helpful? Yes | No
Jul 17, 2019
Response from current dealership:
Happy to be of assistance Gabe! Thanks for sharing your experience.
Jul 8, 2019
prompt professional response
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Jul 9, 2019
Response from current dealership:
We strive to be prompt! Thanks for the stars Philip!
Jul 5, 2019
John is a great salesman. Ask for him for a good deal and great experience.
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Jul 8, 2019
Response from current dealership:
Thank you for the stars, Shaun!
Jul 5, 2019
Replied I’m timely manner and followed up
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Jul 8, 2019
Response from current dealership:
Happy to be of assistance Karen! Thank you for considering Passport BMW.
Jun 23, 2019
Rachel Clancy, their internet specialist was great. She was very communicative, and made the process easy.
Is this review helpful? Yes | No
Jun 26, 2019
Response from current dealership:
We're proud of our dedicated team who strive to provide an exceptional customer experience. Thank you for sharing your experience with us and welcome to the Passport family!
Jun 21, 2019
Jayden was professional, knowledgeable, helpful, and really friendly.
Is this review helpful? Yes | No
Jun 26, 2019
Response from current dealership:
Thank you for sharing your feedback with us, Shanntel! Welcome to the Passport BMW family!
Jun 17, 2019
Had a great experience at this dealership. My dealer Nana was very accommodating and made the lease process very easy. Got a great deal on a beautiful 440i GC. Beast of a car.
Is this review helpful? Yes | No
Jun 19, 2019
Response from current dealership:
Awesome vehicle choice! Thanks for the feedback and stars!
Jun 16, 2019
This was my first purchase of a BMW and the team at Passport made it a very positive experience. I knew which car I wanted but I live in a different state. I wasn't sure how that was going to work but thanks to my salesman, Miroslav, everything went smoothly. He has been very professional and courteous during the process. He responded quickly to my inquiry and we reached an agreement for my new build over the phone. We emailed a few forms back and forth and he placed the order. Super fast and convenient. I would definitely recommend Passport BMW to family and friends. They have the best pricing and great customer service. I am looking forward to picking up my new BMW when it arrives in a few weeks.
Is this review helpful? Yes | No
Jun 19, 2019
Response from current dealership:
Thanks so much for the positive feedback and stars! Glad to hear about your experience!
Jun 5, 2019
The buying experience at Passport was very high quality. The sales people we very knowledgeable about their cars and professional in their approach. My sales person kept in touch and was an excellent communicator. Sales managers & finance epoel were also courteous & helpful. Would definitely recommend to others for both new & used.
Is this review helpful? Yes | No
Jun 5, 2019
Response from current dealership:
Thank you for sharing your experience at Passport BMW! We strive to provide an excellent customer experience and we're happy to hear that you enjoyed your time with us. Congratulations on your new vehicle!
May 23, 2019
thanks for the car and great experience
Is this review helpful? Yes | No
May 24, 2019
Response from current dealership:
Thank you for choosing Passport BMW Ron!
Apr 22, 2019
They reached out to right away, and was very helpful. We are still trying to make this purchase
Is this review helpful? Yes | No
Apr 26, 2019
Response from current dealership:
Thank you for choosing Passport BMW, we look forward to working with you!
Apr 11, 2019
Jordan at Passport BMW was very helpful and professional. I would go back there if I decide to purchase a BMW.
Is this review helpful? Yes | No
Apr 22, 2019
Response from current dealership:
Thank you for sharing your experience at Passport BMW, Andrea! We hope to see you again.
Apr 10, 2019
Passport Dealership was very friendly and accommodating. I would refer people to them in the future
Is this review helpful? Yes | No
Apr 15, 2019
Response from current dealership:
Thank you for sharing your feedback Donald, welcome to the Passport BMW family!
Apr 3, 2019
Great customer service...
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Mar 17, 2019
Dealer Reached Out and work a dealer over the phone
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Feb 11, 2019
Amazing/excellent
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Feb 1, 2019
Responded very quickly and will make a deal.
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Jan 28, 2019
Excellent response. Hopefully I will purchase this car
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Jan 5, 2019
Didn’t get what I expected for my trade-in but they were very professional and made the whole process almost seamless. Would do business with them again.
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Dec 26, 2018
3 salesman contacted me right away regarding this Vehicle and each individual was polite and courteous I Would definitely do business with them in the near future
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Dec 15, 2018
Fantastic experience!
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Dec 7, 2018
This is a great dealership. I was very impressed with the customer service I received and everything went smoothly. I highly recommend going here.
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Nov 27, 2018
They did but wanted me to call them back rather than quote me a price which is what I wanted. Said they would get back to me about a price but never did
1 of 2 people found this review helpful.
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Nov 6, 2018
I bought the car! Customer Service was excellent!
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Nov 6, 2018
Overall it was a good experience and received good follow up on all the requests.
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Nov 3, 2018
Very helpful and easy to understand.
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Oct 13, 2018
Sales person kept in contact.
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Sep 2, 2018
I am an out of town buyer and process was very smooth.
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Sep 2, 2018
The car did not have all the features I was looking for, but the sales person, Max, was exceptional! Timely, thoughtful, no pressure options. Enjoyed meeting with him.
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Jul 19, 2018
Rachel was very helpful. Great dealer
1 of 1 people found this review helpful.
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Jul 7, 2018
Respond quickly & professionally.
1 of 1 people found this review helpful.
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Jul 2, 2018
It was a very nice car, but had some issues. The dealer was cooperative andI bought the car on 6/28
2 of 2 people found this review helpful.
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Jun 23, 2018
Very fast follow up communication.
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Jun 11, 2018
Great experience! We did most of the deal over the phone. I highly recommend Passport BMW
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May 17, 2018
Followed up with my enquiries.
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Apr 11, 2018
Very responsive and followed up
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Mar 28, 2018
Quick response and very friendly atmosphere.
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Mar 27, 2018
Great
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Mar 17, 2018
Excellent dealership
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Mar 10, 2018
I went into the Dealership and was not approached by anyone, I had to hunt someone down to ask for help. This is not an inviting or welcoming dealership. I would not recommend them to anyone!!!!
4 of 5 people found this review helpful.
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Mar 10, 2018
The car was on there website for sale. I went to the dealership to look at the car. They told me I couldn't look at it because it was getting a MD state inspection. I ask them if the car is not ready to be sold, why do you have it on your website. I told them that I wasted my time and gas for this trip.
3 of 6 people found this review helpful.
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Feb 18, 2018
Very responsive and pleasant.
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Feb 16, 2018
Very attentive and wanting to assist with the purchase. Willing to work with us.
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Jan 17, 2018
Daniel brought the car to me to test drive. I loved it and made all the arrangements in a week. They brought the car back to me and I signed the contract. I never had to travel the 45 miles to the dealership to buy the car. Daniel was great to deal with and most accommodating. He guided me through the entire process and when I spoke to him about the 228i convertible for the first time, he showed the car to me through “face-time “.
3 of 4 people found this review helpful.
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Jan 12, 2018
I am well satisfied with their service.
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Jan 3, 2018
Attentive, knowledgeable.
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Jan 1, 2018
Could not come to terms on price. Were upfront with no haggle price they wanted.
1 of 1 people found this review helpful.
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50
Dec 28, 2017
Almost immediate contact from dealer, plus further communication! I would think that this is a good place to do business!
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Dec 19, 2017
Very quick response
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Dec 14, 2017
Although I did not purchase the vehicle, I received a prompt response from the dealership and would love to do business with them in the future.
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Dec 12, 2017
Sean was excellent!
1 of 1 people found this review helpful.
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Dec 10, 2017
Car is making noise when i test drove but dealer contacted me that the car was fixed.
1 of 1 people found this review helpful.
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Nov 9, 2017
They’re very helpful and quick to respond
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Nov 5, 2017
Contacted immediately.
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Oct 12, 2017
Nice reply with lots of information about the vehicle. Great service!
1 of 1 people found this review helpful.
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Sep 21, 2017
Good deal. Good buying experience. Professional courteous staff.
3 of 3 people found this review helpful.
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5
Sep 14, 2017
It was ok. After the initial phone discussion, dealer contact was supposed to send over additional details. Never received any follow-up information. Also, on the phone, I was informed that the car was involved in a "minor" accident.
6 of 6 people found this review helpful.
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Sep 11, 2017
Fantastic! Thank you!
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Sep 8, 2017
Quick reply
0 of 1 people found this review helpful.
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Aug 18, 2017
Reply back right away
0 of 1 people found this review helpful.
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Aug 16, 2017
They were very accommodating, Chris, Laurene and Zac couldn't have been more helpful. Love my new C1!
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Aug 10, 2017
Very good working with Passport BMW.
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Jul 28, 2017
Great
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Jul 18, 2017
The salesman, Nana (?), was extremely nice and very professional. You don't find many as nice has he is.
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Jul 14, 2017
My contact (Charlene) was very friendly and helpful.She provided the information in a timely manner and was courteous and respectful. Dave
Is this review helpful? Yes | No
Jul 2, 2017
Fast, pleasant response. I was guaranteed the vehicle was in fact still available. The deal seemed great but I decided to buy a certified vehicle closer to home.
1 of 2 people found this review helpful.
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Jun 13, 2017
i found a vehicle that i wanted more information on and the listing asked to contact for pricing. i requested and asked for their best price. it took two business days to receive a reply from dealer to which i was informed that the best price was the price listed.
6 of 6 people found this review helpful.
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May 20, 2017
Good support
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May 14, 2017
Over priced Corvette by about $2600. They wanted $31,000 for a Cargurus price of $28,400. I offered $29,000. They are looking for a lollypop to buy their over priced cars.
10 of 10 people found this review helpful.
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Apr 15, 2017
Great! I send an email the night before, got a response first thing in the morning And i made an apointment, my sales Rep. was waiting for me with the Car right in front Of the Dealer, we went for a test drive snd im now the Proud owner Of an Amazing Car!!!
1 of 1 people found this review helpful.
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Apr 15, 2017
Dealer is excellent
0 of 1 people found this review helpful.
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Apr 9, 2017
This was an outstanding experience for buying a car. When I arrived, the vehicle was ready for a test drive, the sales consultants were excellent, as was the finance manager. Normally, the car- buying process is not pleasant for me, but this was certainly stress free. I was delighted in every way! Btw - I bought the vehicle and I couldn't be happier!
1 of 1 people found this review helpful.
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Apr 3, 2017
They follow-up very well and made me feel like a valued customer.
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Mar 21, 2017
I ended up purchasing a vehicle from passport. They were concerned about my needs and eager to make a deal that was fair and impartial.
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Jul 5, 2015
To much money ..
1 of 3 people found this review helpful.
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Jun 29, 2015
Bad location they had construction and traffic was a mess.
0 of 3 people found this review helpful.
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Jun 1, 2015
great
0 of 2 people found this review helpful.
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May 28, 2015
Overall a decent experience, though the fact that they would not budge one bit in their price was a bit unexpected considering I was really serious about purchasing a car....
3 of 3 people found this review helpful.
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May 21, 2015
Great dealer with lots of inventory. Ask for Teric!
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May 13, 2015
Immediate response. Worked with me to make a fair deal happen.
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5
Apr 9, 2015
I did not like the colors on this car, otherwise it has a great price compared to other dealers with similar G37's. I think this may be a limited edition because of red leather interior.
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May 13, 2014
These guys are top notch. Great communication and products.
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Apr 4, 2014
The dealer did responded. four stars
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Mar 19, 2014
Excellent. On time and had the information on vehicle. Most Excellent Response.
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Jan 19, 2014
Nice but i found better deals.
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Jan 9, 2014
Excellent, professional in every way! Barry made the purchase a fun experience.
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Oct 19, 2013
All went well.
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Aug 7, 2012
Unreliable, Unprofessional, Unbealievable
0 of 1 people found this review helpful.
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Aug 10, 2011
If you want a quality preowened car Dave Comfort is the best! A straight shooter no B.S. guy.
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Jan 19, 2011
So far, my experience has been good. I have kept in contact with a salesman. He hasn't been pushy, but has tried to get me to come into the dealership.
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