Happy to be of assistance, Jalal. We strive to provide competitive pricing in the DMV marketplace and are usually at or below what our other BMW competitors set their pricing at.

Eric

Dec 17, 2019

Good folks, very helpful. Able to use tech to complete deals and can fly and drive using Regan.

Is this review helpful? Yes | No

Dec 20, 2019

Response from current dealership:

Thanks for the kind words, Eric and thank you for choosing Passport BMW!

Mike

Nov 19, 2019

They were great. I did buy an advertised car from them.

Is this review helpful? Yes | No

Nov 20, 2019

Response from current dealership:

Congrats on your new vehicle and thank you for choosing Passport BMW!

Jerzy

Nov 17, 2019

Good

Is this review helpful? Yes | No

Nov 19, 2019

Response from current dealership:

Thanks for the stars and for choosing Passport BMW!

GuruN1XCP

Nov 10, 2019

Mr. Jordan Riley is honest and very helpful salesman

Is this review helpful? Yes | No

Nov 11, 2019

Response from current dealership:

Thank you for the kind words and thank you for choosing Passport BMW!

John

Sep 8, 2019

Daniel contacted me almost immediately, answered all my questions and FaceTimed me the next day. I made the 3.5 hour trip, I test drove the car, they did all the out of state paperwork, detailed the car, and I drove it home !!! Very professional !!!

Is this review helpful? Yes | No

Sep 9, 2019

Response from current dealership:

Happy to be of assistance, John! Congratulations on the new car and thank you for choosing Passport BMW!

Gabe

Jul 16, 2019

A+ service from start to finish in getting me into the car I desired !

Is this review helpful? Yes | No

Jul 17, 2019

Response from current dealership:

Happy to be of assistance Gabe! Thanks for sharing your experience.

Philip

Jul 8, 2019

prompt professional response

Is this review helpful? Yes | No

Jul 9, 2019

Response from current dealership:

We strive to be prompt! Thanks for the stars Philip!

Shaun

Jul 5, 2019

John is a great salesman. Ask for him for a good deal and great experience.

Is this review helpful? Yes | No

Jul 8, 2019

Response from current dealership:

Thank you for the stars, Shaun!

Karen

Jul 5, 2019

Replied I’m timely manner and followed up

Is this review helpful? Yes | No

Jul 8, 2019

Response from current dealership:

Happy to be of assistance Karen! Thank you for considering Passport BMW.

jcw2019

Jun 23, 2019

Rachel Clancy, their internet specialist was great. She was very communicative, and made the process easy.

Is this review helpful? Yes | No

Jun 26, 2019

Response from current dealership:

We're proud of our dedicated team who strive to provide an exceptional customer experience. Thank you for sharing your experience with us and welcome to the Passport family!

Shanntel

Jun 21, 2019

Jayden was professional, knowledgeable, helpful, and really friendly.

Is this review helpful? Yes | No

Jun 26, 2019

Response from current dealership:

Thank you for sharing your feedback with us, Shanntel! Welcome to the Passport BMW family!

Yelena

Jun 17, 2019

Had a great experience at this dealership. My dealer Nana was very accommodating and made the lease process very easy. Got a great deal on a beautiful 440i GC. Beast of a car.

Is this review helpful? Yes | No

Jun 19, 2019

Response from current dealership:

Awesome vehicle choice! Thanks for the feedback and stars!

derfman1

Jun 16, 2019

This was my first purchase of a BMW and the team at Passport made it a very positive experience. I knew which car I wanted but I live in a different state. I wasn't sure how that was going to work but thanks to my salesman, Miroslav, everything went smoothly. He has been very professional and courteous during the process. He responded quickly to my inquiry and we reached an agreement for my new build over the phone. We emailed a few forms back and forth and he placed the order. Super fast and convenient. I would definitely recommend Passport BMW to family and friends. They have the best pricing and great customer service. I am looking forward to picking up my new BMW when it arrives in a few weeks.

Is this review helpful? Yes | No

Jun 19, 2019

Response from current dealership:

Thanks so much for the positive feedback and stars! Glad to hear about your experience!

Sean

Jun 5, 2019

The buying experience at Passport was very high quality. The sales people we very knowledgeable about their cars and professional in their approach. My sales person kept in touch and was an excellent communicator. Sales managers & finance epoel were also courteous & helpful. Would definitely recommend to others for both new & used.

Is this review helpful? Yes | No

Jun 5, 2019

Response from current dealership:

Thank you for sharing your experience at Passport BMW! We strive to provide an excellent customer experience and we're happy to hear that you enjoyed your time with us. Congratulations on your new vehicle!

Ron

May 23, 2019

thanks for the car and great experience

Is this review helpful? Yes | No

May 24, 2019

Response from current dealership:

Thank you for choosing Passport BMW Ron!

Gino

Apr 22, 2019

They reached out to right away, and was very helpful. We are still trying to make this purchase

Is this review helpful? Yes | No

Apr 26, 2019

Response from current dealership:

Thank you for choosing Passport BMW, we look forward to working with you!

Andrea

Apr 11, 2019

Jordan at Passport BMW was very helpful and professional. I would go back there if I decide to purchase a BMW.

Is this review helpful? Yes | No

Apr 22, 2019

Response from current dealership:

Thank you for sharing your experience at Passport BMW, Andrea! We hope to see you again.

Donald

Apr 10, 2019

Passport Dealership was very friendly and accommodating. I would refer people to them in the future

Is this review helpful? Yes | No

Apr 15, 2019

Response from current dealership:

Thank you for sharing your feedback Donald, welcome to the Passport BMW family!

GuruW65NC

Apr 3, 2019

Great customer service...

Is this review helpful? Yes | No

DeMarcusMarrow

Mar 17, 2019

Dealer Reached Out and work a dealer over the phone

Is this review helpful? Yes | No

Haroon

Feb 11, 2019

Amazing/excellent

Is this review helpful? Yes | No

GuruWPC49

Feb 1, 2019

Responded very quickly and will make a deal.

Is this review helpful? Yes | No

John

Jan 28, 2019

Excellent response. Hopefully I will purchase this car

Is this review helpful? Yes | No

GuruBCTBK

Jan 5, 2019

Didn’t get what I expected for my trade-in but they were very professional and made the whole process almost seamless. Would do business with them again.

Is this review helpful? Yes | No

Coco7911

Dec 26, 2018

3 salesman contacted me right away regarding this Vehicle and each individual was polite and courteous I Would definitely do business with them in the near future

Is this review helpful? Yes | No

GuruTGS5V

Dec 15, 2018

Fantastic experience!

Is this review helpful? Yes | No

Roy

Dec 7, 2018

This is a great dealership. I was very impressed with the customer service I received and everything went smoothly. I highly recommend going here.

Is this review helpful? Yes | No

Orland

Nov 27, 2018

They did but wanted me to call them back rather than quote me a price which is what I wanted. Said they would get back to me about a price but never did

1 of 2 people found this review helpful.

Is this helpful? Yes | No

tiffanymathis

Nov 6, 2018

I bought the car! Customer Service was excellent!

Is this review helpful? Yes | No

Sumanth

Nov 6, 2018

Overall it was a good experience and received good follow up on all the requests.

Is this review helpful? Yes | No

John

Nov 3, 2018

Very helpful and easy to understand.

Is this review helpful? Yes | No

Tiff

Oct 13, 2018

Sales person kept in contact.

Is this review helpful? Yes | No

John

Sep 2, 2018

I am an out of town buyer and process was very smooth.

Is this review helpful? Yes | No

FallsChurch650I

Sep 2, 2018

The car did not have all the features I was looking for, but the sales person, Max, was exceptional! Timely, thoughtful, no pressure options. Enjoyed meeting with him.

Is this review helpful? Yes | No

Marcelo

Jul 19, 2018

Rachel was very helpful. Great dealer

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Valerie

Jul 7, 2018

Respond quickly & professionally.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

JCGrove

Jul 2, 2018

It was a very nice car, but had some issues. The dealer was cooperative andI bought the car on 6/28

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Mcguigas

Jun 23, 2018

Very fast follow up communication.

Is this review helpful? Yes | No

Emmett

Jun 11, 2018

Great experience! We did most of the deal over the phone. I highly recommend Passport BMW

Is this review helpful? Yes | No

AduGyamfi

May 17, 2018

Followed up with my enquiries.

Is this review helpful? Yes | No

Bob

Apr 11, 2018

Very responsive and followed up

Is this review helpful? Yes | No

Jeffery

Mar 28, 2018

Quick response and very friendly atmosphere.

Is this review helpful? Yes | No

Latoyabthomas

Mar 27, 2018

Great

Is this review helpful? Yes | No

TANISHA98

Mar 17, 2018

Excellent dealership

Is this review helpful? Yes | No

GuruYDDGX

Mar 10, 2018

I went into the Dealership and was not approached by anyone, I had to hunt someone down to ask for help. This is not an inviting or welcoming dealership. I would not recommend them to anyone!!!!

4 of 5 people found this review helpful.

Is this helpful? Yes | No

GuruYBMH6

Mar 10, 2018

The car was on there website for sale. I went to the dealership to look at the car. They told me I couldn't look at it because it was getting a MD state inspection. I ask them if the car is not ready to be sold, why do you have it on your website. I told them that I wasted my time and gas for this trip.

3 of 6 people found this review helpful.

Is this helpful? Yes | No

deb

Feb 18, 2018

Very responsive and pleasant.

Is this review helpful? Yes | No

Gretchen

Feb 16, 2018

Very attentive and wanting to assist with the purchase. Willing to work with us.

Is this review helpful? Yes | No

Show older dealer reviews 47

Jan 17, 2018

Daniel brought the car to me to test drive. I loved it and made all the arrangements in a week. They brought the car back to me and I signed the contract. I never had to travel the 45 miles to the dealership to buy the car. Daniel was great to deal with and most accommodating. He guided me through the entire process and when I spoke to him about the 228i convertible for the first time, he showed the car to me through “face-time “.

3 of 4 people found this review helpful.

Is this helpful? Yes | No

William

Jan 12, 2018

I am well satisfied with their service.

Is this review helpful? Yes | No

Tim

Jan 3, 2018

Attentive, knowledgeable.

Is this review helpful? Yes | No

Robert

Jan 1, 2018

Could not come to terms on price. Were upfront with no haggle price they wanted.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

lbjj

Dec 28, 2017

Almost immediate contact from dealer, plus further communication! I would think that this is a good place to do business!

Is this review helpful? Yes | No

Spyder30

Dec 19, 2017

Very quick response

Is this review helpful? Yes | No

Miguel

Dec 14, 2017

Although I did not purchase the vehicle, I received a prompt response from the dealership and would love to do business with them in the future.

Is this review helpful? Yes | No

mike

Dec 12, 2017

Sean was excellent!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Anderson

Dec 10, 2017

Car is making noise when i test drove but dealer contacted me that the car was fixed.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

rashid

Nov 9, 2017

They’re very helpful and quick to respond

Is this review helpful? Yes | No

Walls1

Nov 5, 2017

Contacted immediately.

Is this review helpful? Yes | No

Michele

Oct 12, 2017

Nice reply with lots of information about the vehicle. Great service!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Wendee

Sep 21, 2017

Good deal. Good buying experience. Professional courteous staff.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Ameeth

Sep 14, 2017

It was ok. After the initial phone discussion, dealer contact was supposed to send over additional details. Never received any follow-up information. Also, on the phone, I was informed that the car was involved in a "minor" accident.

6 of 6 people found this review helpful.

Is this helpful? Yes | No

Jordan

Sep 11, 2017

Fantastic! Thank you!

Is this review helpful? Yes | No

Debbie

Sep 8, 2017

Quick reply

0 of 1 people found this review helpful.

Is this helpful? Yes | No

THOMAS

Aug 18, 2017

Reply back right away

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Sandy

Aug 16, 2017

They were very accommodating, Chris, Laurene and Zac couldn't have been more helpful. Love my new C1!

Is this review helpful? Yes | No

Dennis

Aug 10, 2017

Very good working with Passport BMW.

Is this review helpful? Yes | No

Ranado

Jul 28, 2017

Great

Is this review helpful? Yes | No

John

Jul 18, 2017

The salesman, Nana (?), was extremely nice and very professional. You don't find many as nice has he is.

Is this review helpful? Yes | No

David

Jul 14, 2017

My contact (Charlene) was very friendly and helpful.She provided the information in a timely manner and was courteous and respectful. Dave

Is this review helpful? Yes | No

Robin

Jul 2, 2017

Fast, pleasant response. I was guaranteed the vehicle was in fact still available. The deal seemed great but I decided to buy a certified vehicle closer to home.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Randy

Jun 13, 2017

i found a vehicle that i wanted more information on and the listing asked to contact for pricing. i requested and asked for their best price. it took two business days to receive a reply from dealer to which i was informed that the best price was the price listed.

6 of 6 people found this review helpful.

Is this helpful? Yes | No

Murat

May 20, 2017

Good support

Is this review helpful? Yes | No

Carl

May 14, 2017

Over priced Corvette by about $2600. They wanted $31,000 for a Cargurus price of $28,400. I offered $29,000. They are looking for a lollypop to buy their over priced cars.

10 of 10 people found this review helpful.

Is this helpful? Yes | No

daizy

Apr 15, 2017

Great! I send an email the night before, got a response first thing in the morning And i made an apointment, my sales Rep. was waiting for me with the Car right in front Of the Dealer, we went for a test drive snd im now the Proud owner Of an Amazing Car!!!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Korando_714

Apr 15, 2017

Dealer is excellent

0 of 1 people found this review helpful.

Is this helpful? Yes | No

homanse

Apr 9, 2017

This was an outstanding experience for buying a car. When I arrived, the vehicle was ready for a test drive, the sales consultants were excellent, as was the finance manager. Normally, the car- buying process is not pleasant for me, but this was certainly stress free. I was delighted in every way! Btw - I bought the vehicle and I couldn't be happier!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Mike

Apr 3, 2017

They follow-up very well and made me feel like a valued customer.

Is this review helpful? Yes | No

Jimmy

Mar 21, 2017

I ended up purchasing a vehicle from passport. They were concerned about my needs and eager to make a deal that was fair and impartial.

Is this review helpful? Yes | No

Frank

Jul 5, 2015

To much money ..

1 of 3 people found this review helpful.

Is this helpful? Yes | No

Veda

Jun 29, 2015

Bad location they had construction and traffic was a mess.

0 of 3 people found this review helpful.

Is this helpful? Yes | No

Shah

Jun 1, 2015

great

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Julian

May 28, 2015

Overall a decent experience, though the fact that they would not budge one bit in their price was a bit unexpected considering I was really serious about purchasing a car....

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Joe

May 21, 2015

Great dealer with lots of inventory. Ask for Teric!

Is this review helpful? Yes | No

SU70

May 13, 2015

Immediate response. Worked with me to make a fair deal happen.

Is this review helpful? Yes | No

nellewulff

Apr 9, 2015

I did not like the colors on this car, otherwise it has a great price compared to other dealers with similar G37's. I think this may be a limited edition because of red leather interior.

Is this review helpful? Yes | No

Amber

May 13, 2014

These guys are top notch. Great communication and products.

Is this review helpful? Yes | No

john

Apr 4, 2014

The dealer did responded. four stars

Is this review helpful? Yes | No

Joe

Mar 19, 2014

Excellent. On time and had the information on vehicle. Most Excellent Response.

Is this review helpful? Yes | No

David

Jan 19, 2014

Nice but i found better deals.

Is this review helpful? Yes | No

Jan 9, 2014

Excellent, professional in every way! Barry made the purchase a fun experience.

Is this review helpful? Yes | No

Bagassi

Oct 19, 2013

All went well.

Is this review helpful? Yes | No

Kris

Aug 7, 2012

Unreliable, Unprofessional, Unbealievable

0 of 1 people found this review helpful.

Is this helpful? Yes | No

tommy

Aug 10, 2011

If you want a quality preowened car Dave Comfort is the best! A straight shooter no B.S. guy.

Is this review helpful? Yes | No

Jeff

Jan 19, 2011

So far, my experience has been good. I have kept in contact with a salesman. He hasn't been pushy, but has tried to get me to come into the dealership.

Is this review helpful? Yes | No

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