Dealerships near me (Potomac, MD)

I figured this was quite a great deal until we discussed the price. Showed me dirty vehicle after waiting several minutes because they couldn’t locate it. WOW the dealer charge way too much for processing a vehicle. No wiggle room or negotiating.

Listing reflected delivery. Submitted offer with call back time and date. Immediately started getting text and calls. Wanting to know when I was coming to get car. Pointed out that as specifically states delivery. Response was not to your area.

I found the car that I wanted and I worked with a salesman who sent me pictures and asked me if I could come today. I told him that was an out of town buyer but was willing to place earnest money down and come within a week. He stated he needed to check with his manager, and this was on a Sunday. I made arrangements to travel to pick up the car for that Friday. I sent two or three follow ups requesting if I could send money without a response. After no responses, I received a phone call on Monday afternoon stating the car had been sold. There was no apology or response to my request to send money. I was not impressed with the customer service experience at Darcars Chrysler. The least they could have done was clearly communicate with me, clear communication goes very far in the customer experience. As a result, I would not recommend buying from the dealership.