Should you have to pay for a diagnosis at the dealership if you already know what the problem is?

40

Asked by Sep 19, 2016 at 08:04 AM about the 2011 Ford Fusion SEL

Question type: Maintenance & Repair

Although not a recall..the problem of stalling while driving on Ford Fusions is
know to be the Throttle Assembly on other posts.  Ford wants to charge over
$100 for a code diagnosis when the problem that I am having is exactly the
same as those that are described on the Guru site.

3 Answers

960

This is how they repair shop of dealer pays for their expensive diagnosis equipment. It also pays for their tech to spend time figure out what is causing the codes in the first place. Not all codes mean what they say. For example : you might have an oxygen sensor code telling you to replace the oxygen sensor when in fact their is a leak in the exhaust system causing the oxygen sensor to read it incorrectly

1 of 1 people found this helpful.
57,745

Ford wanting to charge you for diagnostic time is fair.

1 of 1 people found this helpful.
30,835

Keep in mind this isn't Ford, it's a Ford dealership. Separate entities (dealerships are privately owned). Ford issues technical service bulletins (TSBs) to dealerships and the public at large to technicians help quickly diagnose a problem. But the dealership still needs to run a diagnostic to determine just what the problem is.

Your Answer

Fusion

Looking for a Used Fusion in your area?

CarGurus has 61,468 nationwide Fusion listings starting at $888.

ZIP:

Ford Fusion Experts

  • #1
    Tom Demyan
    Reputation
    450
  • #2
    COMETGUY61
    Reputation
    380
  • #3
    bruceiroquoia
    Reputation
    360
View All

Related Models For Sale

Used Honda Accord
917 Great Deals out of 77,850 listings starting at $1,295
Used Toyota Camry
1,098 Great Deals out of 76,365 listings starting at $1,400
Used Ford Focus
667 Great Deals out of 64,428 listings starting at $999
Used Chevrolet Malibu
1,067 Great Deals out of 57,948 listings starting at $995
Used Ford Taurus
220 Great Deals out of 15,267 listings starting at $1,295
Used Nissan Altima
1,151 Great Deals out of 74,314 listings starting at $900
Used Hyundai Sonata
764 Great Deals out of 52,819 listings starting at $1,745
Used Chevrolet Impala
559 Great Deals out of 33,307 listings starting at $1,499
Used Ford Escape
1,301 Great Deals out of 98,025 listings starting at $1,000
Used Ford Mustang
430 Great Deals out of 41,722 listings starting at $1,488
Used Honda Civic
689 Great Deals out of 53,640 listings starting at $1,495
Used Dodge Charger
448 Great Deals out of 34,718 listings starting at $2,000
Used Chevrolet Cruze
861 Great Deals out of 59,949 listings starting at $2,900
Used Kia Optima
517 Great Deals out of 31,612 listings starting at $2,200
Used Ford F-150
3,237 Great Deals out of 224,155 listings starting at $1,300

Used Cars For Sale

2018 Ford Fusion For Sale
19,132 listings starting at $16,082
2017 Ford Fusion For Sale
161 Great Deals out of 13,543 listings starting at $11,333
2016 Ford Fusion For Sale
194 Great Deals out of 6,420 listings starting at $6,500
2015 Ford Fusion For Sale
193 Great Deals out of 5,883 listings starting at $8,300
2014 Ford Fusion For Sale
219 Great Deals out of 5,513 listings starting at $5,798

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.