New Kia Forte for Sale in Washington, DC

The Sales Manger asked what he could for me to purchase the vehicle that days. I gave him a price for 60 months financing. He came back and said we had a deal. When we were completing the paperwork it turned out to be 75 months. When I pointed this out and said this was not what we agreed to, he had a temper tantrum and told us to leave the dealership.

i asked for a price to buy the car, all i received was ads i never asked for.

Angela was fantastic. No pressure and she new her stuff. I didn’t purchase this vehicle, but she was able to help me buy the car that best fit my needs

Everyone was super nice.

I dealt with Russel from my initial contact and he was extremely responsive, followed thru with what he said he would do and even test drove a Kia with me, but quickly realized the Kia was not for me. He was honest about value and instead of pushing me into something a didn’t want, took the time to sit down and find me the vehicle I’m looking for. I will be buying my next truck from Russel in the coming weeks!!

The sales team were professional and very helpful. The responded to all me emails on time, and when I visited the showroom, they were very courteous and provided me all the information I requested. Many thanks to the Assistant Sales Manager Sandra and her team

I found a 2020 Kia Soul LX with manual transmission listed on Cargurus. It was at Dulles Kia and the advertised price was $13,667. That sounded great, so I sent off a message to via Cargurus to Dulles Kia asking what the out the door price would be (tax, etc.) for me. So when Dulles Kia emailed me back, they only provided me the exact same info listed on Cargurus, totally ignored my request for the out the door price.

Collin was very prompt and attentive to my request.

Five stars

Good experience. Bought the car I was interested in. Tried to do up-selling on additional warranties and coverage.

Very good prices on kia

Jerry is one shady salesman, stay away all cost. This man actually tried to call another dealership I was working with to sabotage a deal to bring me into his dealership. Too bad for him the other dealership called me to let me know and used his name and the dealership he had called from which matched up with a conversation I had with Jerry earlier in the day.

Collin was very prompt and attentive to my request.

Good experience. Bought the car I was interested in. Tried to do up-selling on additional warranties and coverage.

I asked for a purchase order to submit to my bank (to buy their car). They told me they would call me back and never did. I think they only want to use their own in house financing to jack up the interest rate (my opinion).

Super great experience from looking to purchase.

The dealer was very friendly. He is there to answer any questions that I might have. The overall experience was good.

Excellent

Great team! Very accommodating despite the Covid issues

Great customer service.

Quick to email, not so quick responding for details asked for. Typical.

Christie was was very prompt and attentive to my request.

email exchange only but good conversation

Very nice and professional customer service

Jose was great.

No complaints here. I got what was promised on my trade-in and they were overall very helpful.

They contact me right away !!

Super great experience from looking to purchase.

Quick to email, not so quick responding for details asked for. Typical.

Christie was was very prompt and attentive to my request.

i asked for a price to buy the car, all i received was ads i never asked for.

I found a 2020 Kia Soul LX with manual transmission listed on Cargurus. It was at Dulles Kia and the advertised price was $13,667. That sounded great, so I sent off a message to via Cargurus to Dulles Kia asking what the out the door price would be (tax, etc.) for me. So when Dulles Kia emailed me back, they only provided me the exact same info listed on Cargurus, totally ignored my request for the out the door price.

I asked for a purchase order to submit to my bank (to buy their car). They told me they would call me back and never did. I think they only want to use their own in house financing to jack up the interest rate (my opinion).

The Sales Manger asked what he could for me to purchase the vehicle that days. I gave him a price for 60 months financing. He came back and said we had a deal. When we were completing the paperwork it turned out to be 75 months. When I pointed this out and said this was not what we agreed to, he had a temper tantrum and told us to leave the dealership.

Angela was fantastic. No pressure and she new her stuff. I didn’t purchase this vehicle, but she was able to help me buy the car that best fit my needs

I asked for a purchase order to submit to my bank (to buy their car). They told me they would call me back and never did. I think they only want to use their own in house financing to jack up the interest rate (my opinion).

The car we wanted was listed with amenities that were not on the car. We also waited a long time to be waited on. Buying the car was ok after all of that.

Management are very helpful and professional.

Car was sold and still showing available for purchase for a week.

They were exceptional. Was only interested in information. Nothing purchased. .loo

Not a good experience. Where has impeccable customer service gone???!!! I asked to meet halfway; gave the dealership Sales Rep all my info. I was told finance would contact me, and 4 days later, I am still waiting!

Great customer service

The Sales Manger asked what he could for me to purchase the vehicle that days. I gave him a price for 60 months financing. He came back and said we had a deal. When we were completing the paperwork it turned out to be 75 months. When I pointed this out and said this was not what we agreed to, he had a temper tantrum and told us to leave the dealership.

Angela was fantastic. No pressure and she new her stuff. I didn’t purchase this vehicle, but she was able to help me buy the car that best fit my needs

Five stars