New Ford Explorer for Sale Nationwide

DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! I’ve been trying to get information on this truck the past 4 days. Finally been dealing with all day today. Had an out-the-door price, financing worked out, and I was making a 9 hour trip from out of state when I was called and told someone else put a deposit on the truck YESTERDAY. It was no longer available. So unprofessional. Of course they had another truck they wanted to offer me.

Very helpful and got a great truck

Drove 45 minutes to dealership. Had to hunt down a salesperson. I asked about a specific car. He answered my specific question. Told me the car had hail damage. He didn’t offer to assist me in any other way, asked no follow up questions, and walked away. I was basically dismissed. I left and went to a dealership that actually wanted to sell me a vehicle.

Very friendly and all about trying to make you feel at home. Great team of players here and all seemed to work really well together. I would definitely and will definitely recommend my friends and family to go here next time they need a new vehicle.

Fast response on questions

Deborah is the sales person I spoke very honest straight forward person, should be talking to her today!!

VERY PUSHY sales rep. Referred time as "my friend" which I found presumptuous and less than professional.

Great customer service. Answered all my questions and helped with getting everything I need and got me my truck.

Responded quickly to my inquiry

Great communication.

Derrick is the best! He will treat you like family. Thank you Derrick for taking great care of us.

Ryan Black is amazing came in looking for a new truck and he knew what I was looking for and got me in the perfect truck for a great price.

They raised the base price of the vehicle by$1500 after we had agreed on a price. The “salesperson” I was dealing with said he made a mistake when quoting the price. He didn’t even tell me about it. I found the increase in the paperwork. Unethical, dishonest, untrustworthy. Everything you expect from a sleazy stereotypical salesperson. Way to break the mold Cardinal

Prompt reply.

Prompt response

They were really nice

Very pleasant bought the truck I called about deal was completely done in 2 hours

Marquis was very knowledgeable and a pleasure to deal with!

They got right back to me but sold the car a couple hours later.

The salesman, Jeremy Owens, was excellent to deal with. Wait time to close the deal, not so good. However, overall, I was pleased with my purchase experience.

They show me everything about the expedition and I love it.

Did not end up buying a car there but they were very cordial and quick to respond to inquiries about one of their vehicles.

Cade was very nice and helpful.

I ask to send pictures and all they want to do is send emails and still haven't seen any pictures. I'm not going to drive 3 hour to take my own.

Very quick to respond and nice to talk to. Unfortunately, the car didn’t have a feature I wanted, so didn’t purchase, but would have liked to have done business with them.

Helped me with every question I had.

Very helpful. I purchased the vehicle

They were very nice and professional.

That answer real quick it’s just I find out that pick up wasn’t what I needed!!

I originally requested the car history, but it was never provided. I received notification from CarGurus that the vehicle had sold. The dealer later contacted me by email trying to get me in for a test drive, even after I explained that they had never given me the info I asked for and had already sold the vehicle that I was interested it.

Awesome

talked with someone but car . Conversation was good

Great car at a great price, no hassle and friendly staff.

Professional and timely

Great to deal with. Responded fast and were very professional Thanks for a great deal and great customer service

Goo3

The dealer was very helpful unfortunately I didn't buy the vehicle from them

They were fast no pressure and we were in and out with the vehicle we wanted at the price we wanted

The truck was sold before we could come see it. The dealer was kind enough to call us snd save us s trip.

Good trade in price and good price on there truck. Good bunch of guys I delt with.

Great experience. Our salesman was the best!

Was very helpful

Great experience from the initial communication through the purchase. I would go back to buy another car from them if the need arises.

Was very nice they did a video for me I have not bought anything yet miles were little higher then I wanted

Obnoxious sales peope. Do not listen and have their own agenda. Ran my credit 8 times...two of which were after I left and had already emailed them telling them how disappointed I was. Misleading advertisements online.