Zimmerman Auto Center

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Internet Approved, Blue Oval Certified, Quality Checked

4001 1st Ave SE
Cedar Rapids, IA 52402

Sales: (319) 774-6075

Service: (319) 366-4000

Today 8:30 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 1, 2016
great saleman Sam is the best and logan made the deal smooth. jim
1 people found this review helpful.
Nov 20, 2016
Very nice Monty was good to work with
Nov 10, 2016
I made an appointment to test drive a vehicle on Saturday and asked if it was going to be there for sure because I lived an hour and a half away. They assured me it would be there ready to go...I got there and it was nowhere to be found and not one person in the dealership could locate it. I test drove another vehicle that I knew I didn't want and ended up leaving with a promise that they would contact me Monday before noon. I hadn't heard from them by 1:00 on Monday so I called and was unable to get ahold of the person I had been talking to. I called again an hour later and was unable to get ahold of the person I wanted but another dealer got on the phone and said he was taking over. A few hours later he found the vehicle and asked when I could come test drive it to purchase. I said I was not going to drive an hour and a half again unless we could agree on a price- we never did end up agreeing on a price and I didn't end up going back because I found the same vehicle with better features for a better price and they worked with me on the price that we could agree on before we drove the three and a half hours it took to get to that one. The dealer I was working with at Zimmerman had continued calling multiple times a day and I wasn't able to get back to him until after I had purchased the other vehicle because I was busy with work. Overall, the dealers I spoke with were very polite, but the second dealer was very pushy. I could tell that he thought he could get me to pay the higher price and that if I drove the hour and a half I would just agree to the higher price so I didn't drive there for nothing again, and I assume that is because I am a young female. That's a problem with many dealers- not just Zimmerman. I don't blame them for wanting to make the sale since that's their job, but I do wish they would have been able to locate the vehicle I asked for when I was there. Upon reading reviews on their Facebook site, this is not uncommon for this dealer- not sure about the reasoning behind that, but multiple people had the same experience I did. It worked out well in the end because I got a better vehicle for a better price that I absolutely love. They were also going to only give me $1,700 for my car to trade-in, even though the KBB price is minimum $5,000 and on AutoTrader it sells for $7,100 on average. Again, fine with me because I have the ability to sell my car privately but many people are unable to purchase a vehicle without a trade-in. I wouldn't say that they are a terrible car dealership- in the future I may end up using them again depending on the price of the vehicle I want, but I would know what to expect and be prepared for the process.
11 people found this review helpful.
Sep 26, 2016
Bought the car! Was want I wanted. Rosie
Sep 20, 2016
I felt the price was fair, but they use the typical "used car" salesman tactics on trade-in and in the finance dept. Wes is a stand-up sales rep and worked hard on customer service. Undecided on if they have earned more biz down the road.
1 people found this review helpful.
Read 8 old reviews
May 1, 2016
I was contacted immediately, however the vehicle was never on the lot... after five attempts. (Every time I was told it inventory showed it on the lot but at no time could anyone locate it.)
1 people found this review helpful.
Mar 23, 2016
They were in a huge hurry to sell this vehicle. The pricing, though reasonable for the vehicle and the work they were doing on it, was still more than I wanted to pay.
2 people found this review helpful.
Jan 5, 2016
Had a unpleasurable experience. We had made a deal that they would pay for install of a sunroof and then they tried to get out of it. Found out while dealing that a strut needed repaired and we would have to schedule for that and the car hadn't been detailed, still had a booster seat in the trunk. Saleman tried to tell us it had been detailed and they didnt have time to do it again. We held to our deal and actually took the car home for the night waiting for them to decide if they would stand true to what they offered us. They did call and decided to go ahead with the deal so we returned the next day to finish paperwork. Realized the fob didn't work so asked salesman to have it checked out and he returned from service and handed me the fob while stating I would have to take it to a Chrysler dealer to fix. I then told him what he could do with the fob and we took our old car back. Guess I assumed when buying a vehicle that it should be in working order and clean when you drive away with it, guess I assumed wrong.
4 people found this review helpful.
Oct 22, 2015
Zimmerman's had very quick response to my first contact - and they continued to follow up even after. Eager to please!
Sep 11, 2015
They did what they could to help me get the car I wanted and would recommend them to my family and friends
Aug 24, 2015
Fantastic from start to finish! Whole team was responsive and listened to my needs as a customer. They were the 2nd dealership I visited that day, but they should have been the first.
Jul 14, 2015
The buying experience was so pleasant. I didn't end up getting the Hyundai that I originally went to look at but I did get a Ford Focus that I just LOVE! They stayed with me until everything was done and I didn't feel rushed nor did I sense that the staff had an attitude about needing to stay just a little late. My family has bought cars from them in the past as well and when I told them that I was going to Zimmerman they were all thumbs up!
Apr 18, 2014
We had a wonderful car buying experience. I just love my new vehicle!

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