Zimmerman Auto Center

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4001 1st Ave SE
Cedar Rapids, IA 52402

Sales: (319) 774-6075

Service: (319) 366-4000

Today 8:30 AM - 8:00 PM
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2012 Kia Soul Base Used Cars in Cedar Rapids, IA 52402

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 19, 2017
They replied and then I replied back stating that I was gone for a funeral for a family member and then kept getting replys and emails so I just unsubscribed to stop getting emails!!! Irritating for sure!
Is this review helpful? Yes | No
Jun 17, 2017
good
0 of 1 people found this review helpful.
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May 25, 2017
I never got s resonse about the vehicle I was interested in. I only got a bunch of canned emails wanting my business
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Feb 26, 2017
So as we were sitting there (for a long long time, I might add- oldest tactic in the book), they came in and told us that the car's previous owner just showed up to buy it back and if we want it we'd better act now. Really? I mean, really??? The car's been on the lot for three months and the guy happens to show up at the exact time we were looking at it too? What do you even say to that?? Needless to say we left and didn't go back. Not sure I want to work with a dealer who honestly thinks I am that stupid.
11 of 11 people found this review helpful.
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Feb 9, 2017
Juke_604
I bought the truck I was looking at and for what I wanted to give! Very happy! Will return again one day!
3 of 4 people found this review helpful.
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Jan 14, 2017
Very slow to respond. They don't seem to care if they have my business.
5 of 5 people found this review helpful.
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Dec 20, 2016
Slow replies, esp. to my offers. After about 3 emails they said their price was as low as it would go. By that time I had made and had an offer accepted at another dealer. 3 stars for a reasonable price starting point on an apparently beautiful older car.
3 of 3 people found this review helpful.
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Dec 3, 2016
Was contacted but with vague emails wanting me to talk with their sales manager. Was unclear whether or not they actually had the vehicle or just wanted to talk me into something else. I see that others had similar experiences.
5 of 5 people found this review helpful.
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Dec 1, 2016
great saleman Sam is the best and logan made the deal smooth. jim
1 of 1 people found this review helpful.
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Nov 20, 2016
Very nice Monty was good to work with
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Nov 10, 2016
I made an appointment to test drive a vehicle on Saturday and asked if it was going to be there for sure because I lived an hour and a half away. They assured me it would be there ready to go...I got there and it was nowhere to be found and not one person in the dealership could locate it. I test drove another vehicle that I knew I didn't want and ended up leaving with a promise that they would contact me Monday before noon. I hadn't heard from them by 1:00 on Monday so I called and was unable to get ahold of the person I had been talking to. I called again an hour later and was unable to get ahold of the person I wanted but another dealer got on the phone and said he was taking over. A few hours later he found the vehicle and asked when I could come test drive it to purchase. I said I was not going to drive an hour and a half again unless we could agree on a price- we never did end up agreeing on a price and I didn't end up going back because I found the same vehicle with better features for a better price and they worked with me on the price that we could agree on before we drove the three and a half hours it took to get to that one. The dealer I was working with at Zimmerman had continued calling multiple times a day and I wasn't able to get back to him until after I had purchased the other vehicle because I was busy with work. Overall, the dealers I spoke with were very polite, but the second dealer was very pushy. I could tell that he thought he could get me to pay the higher price and that if I drove the hour and a half I would just agree to the higher price so I didn't drive there for nothing again, and I assume that is because I am a young female. That's a problem with many dealers- not just Zimmerman. I don't blame them for wanting to make the sale since that's their job, but I do wish they would have been able to locate the vehicle I asked for when I was there. Upon reading reviews on their Facebook site, this is not uncommon for this dealer- not sure about the reasoning behind that, but multiple people had the same experience I did. It worked out well in the end because I got a better vehicle for a better price that I absolutely love. They were also going to only give me $1,700 for my car to trade-in, even though the KBB price is minimum $5,000 and on AutoTrader it sells for $7,100 on average. Again, fine with me because I have the ability to sell my car privately but many people are unable to purchase a vehicle without a trade-in. I wouldn't say that they are a terrible car dealership- in the future I may end up using them again depending on the price of the vehicle I want, but I would know what to expect and be prepared for the process.
11 of 11 people found this review helpful.
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Nov 3, 2016
Good dealer
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Oct 24, 2016
Dealer never responded to the question. Sent junk emails back. I was a very serious buyer
7 of 7 people found this review helpful.
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Oct 6, 2016
good expirence..shame truck sold that day to another party
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Sep 26, 2016
Bought the car! Was want I wanted. Rosie
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Sep 20, 2016
I felt the price was fair, but they use the typical "used car" salesman tactics on trade-in and in the finance dept. Wes is a stand-up sales rep and worked hard on customer service. Undecided on if they have earned more biz down the road.
1 of 1 people found this review helpful.
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Sep 3, 2016
Zimmerman emailed me back promptly. I haven't found a time to go to look at the vehicle yet.
1 of 1 people found this review helpful.
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Aug 21, 2016
Dealership played me and led me on for a week before telling me the car had a "blown engine" I'm assuming they didn't want to answer any more questions about the car
2 of 2 people found this review helpful.
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Jul 22, 2016
Pretty good. Sold truck before my financing went through.
1 of 1 people found this review helpful.
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Jul 6, 2016
I felt insulted by the way the gentleman treated me. Not the fellow that I dealt with, but the man who has the final say on the transaction. I drove over 4 hours and this man told me that they didn't want my vehicle and then he offered me $1000 for it, i mentioned to him that i had found ouut that trade in was around $3690 ffor my vehicle, and he responded that he could buy them all day for $2800 on line. He said if mine was worth $3690 then what was his worth. I knew what his was worth, so why did he advertise it for $13,970. He said that i must have known it was a good deal or I would not have driven clear across the state. If he was firm on his vehicle and didn't want to take a trade then he should have stated it as such.
6 of 6 people found this review helpful.
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Jul 1, 2016
I feel that the auto was a good deal, but when I saw that it had been hit in the side, a new title issued, I decided not to go for it. Thank You. I'm very satisfied with Zimmerman Fords service.
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Jun 19, 2016
Very customer focused
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May 1, 2016
I was contacted immediately, however the vehicle was never on the lot... after five attempts. (Every time I was told it inventory showed it on the lot but at no time could anyone locate it.)
1 of 2 people found this review helpful.
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Mar 23, 2016
They were in a huge hurry to sell this vehicle. The pricing, though reasonable for the vehicle and the work they were doing on it, was still more than I wanted to pay.
2 of 2 people found this review helpful.
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Feb 23, 2016
Great!
0 of 1 people found this review helpful.
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Response from Zimmerman Auto Center:

Thank you for 5-star review, Lexus! We hope to see you again in the future.
Feb 15, 2016
It was good. Seemed a little under staffed but everyone was friendly and pleasant to work with.
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Read 12 old reviews
Jan 15, 2016
The car I emailed about wasn't on the lot despite a salesman emailing me to set up a time to come and see it. We did go to look and they brought their sales manager out to try and sell us a brand new car knowing it was out of our stated price range. Not impressed.
2 of 2 people found this review helpful.
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Jan 5, 2016
Had a unpleasurable experience. We had made a deal that they would pay for install of a sunroof and then they tried to get out of it. Found out while dealing that a strut needed repaired and we would have to schedule for that and the car hadn't been detailed, still had a booster seat in the trunk. Saleman tried to tell us it had been detailed and they didnt have time to do it again. We held to our deal and actually took the car home for the night waiting for them to decide if they would stand true to what they offered us. They did call and decided to go ahead with the deal so we returned the next day to finish paperwork. Realized the fob didn't work so asked salesman to have it checked out and he returned from service and handed me the fob while stating I would have to take it to a Chrysler dealer to fix. I then told him what he could do with the fob and we took our old car back. Guess I assumed when buying a vehicle that it should be in working order and clean when you drive away with it, guess I assumed wrong.
4 of 4 people found this review helpful.
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Oct 22, 2015
Zimmerman's had very quick response to my first contact - and they continued to follow up even after. Eager to please!
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Sep 11, 2015
They did what they could to help me get the car I wanted and would recommend them to my family and friends
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Aug 24, 2015
Fantastic from start to finish! Whole team was responsive and listened to my needs as a customer. They were the 2nd dealership I visited that day, but they should have been the first.
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Jul 14, 2015
The buying experience was so pleasant. I didn't end up getting the Hyundai that I originally went to look at but I did get a Ford Focus that I just LOVE! They stayed with me until everything was done and I didn't feel rushed nor did I sense that the staff had an attitude about needing to stay just a little late. My family has bought cars from them in the past as well and when I told them that I was going to Zimmerman they were all thumbs up!
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May 18, 2015
Received form emails. Not very personable. Never went to see the vehicle I contacted them about.
2 of 2 people found this review helpful.
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Feb 19, 2015
sfletch
Very responsive and a please to work with. Would definitely look to them the next time we are looking for a vehicle.
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May 22, 2014
Wow, if you want to meet the Iowa version of the stereotypical car salesman go here. I haven't heard so much BS in a long time.
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Apr 20, 2014
jamhawk
Responed but pricing seemed high.
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Apr 18, 2014
We had a wonderful car buying experience. I just love my new vehicle!
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Jan 13, 2014
Excellent
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