Vision Chrysler Jeep Dodge Ram

HORRIBLE customer service! I originally spoke with Rick, a salesmen regarding coming to see this car. He literally put me off. I called a few times just to hear him say, "I was going to call you". He told me the car was in the shop having a few dents taken out and painted. He would call as soon as it was done. I NEVER heard back from him. After a few weeks, I called again, this time I spoke with Randy. He told me the car would be out of the shop by the end of the week and I could come see it. I told Rick that I was traveling from Indianapolis (3 hour drive ) He said great, I will see you in Saturday! I decided to send a friend from Toledo, Ohio to check out the car. OMG!! He told me this car was STILL in the shop getting a radiator put in , the car HAD NOT BEEN PAINTED it was a MESS! He said the car looked HORRIBLE. As if they were just patching it together. Besides that .... Randy basically lied about the car being ready. SUPER SHADY SALESMEN and company. I will report this to the appropriate parties.

Knowledgeable ,courteous,professional,and helpful.

I am over all very happy with my whole experience with the purchase of my used truck from vision Chrysler Jeep Dodge Ram .The truck exceeded my expectations as far as condition and was everything the salesman described to me over the phone .And was priced at a fair price for the year and miles .The salesman was very helpful and professional and friendly as well as everyone i met and worked with during and after the sale .I thank you for making my whole experience a pleasant one .I would recommend Vision for anyone looking for a vehicle .

sales person and manager both were very professional

Great and easy experience

Thanks for all your help everyone so polite

Responded very quickly and went above and beyond and provided additional videos and pics of car that convinced us to buy it from them!

I had inquired about a Dodge Journey and was told that I would sent pictures via email. I never received any pics; however was told after a day that the salesperson (Tre), was having someone send them to me. It wasn't until two days after that, I was contacted and told the journey has sold. I never received any pictures. Would not recommend.

I was treated with respect and kindness by all employees of Vision Chrysler, not just my salesman and financial specialist. Even the CEO Lupe took time out to talk to me about my experience at his dealership. I was very impressed by everyone I spoke to and dealt with. I would definitely come back for another vehicle.

Dealer was not forth coming about issues with truck. Dent in tail gate and bumper, chipped windshield does not qualify for excellent condition. Typical say anything you want to hear dealer, beware.

The Vehicle was nice and the overall experience was fairly nice I just wish I could have gotten a little bit better deal with them. I wanted 1000 off of the sale and it seemed like they were very stern with the price.

I was contacted promptly. They were kind, and helpful. And asked that i come in asap

I didn't feel the sales lady knew her inventory that well or understood how the options worked in the vehicle...I had a problem with the steering wheel being too low. She didn't offer to adjust it OR show me how. I wouldn't go back. Not a fan of women selling cars.....and I AM a lady, myself.

The truck had already sold but am still working with them.

Is a communication problem with this dealership says the person that contacted us regarding the vehicle we were interested in is not located at the dealership for the car we want to see had been sold two days prior

Good

Great customer service! Friendly staff. Easy test drive experience. Although I didn't choose the vehicle I went there for, I'd definitely go back.