Glenbrook Dodge Chrysler Jeep Ram

100 W Coliseum Blvd
Fort Wayne, IN 46805

Sales: (260) 338-4199

Service: (888) 239-6894

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2014 Ram 1500 Big Horn Quad Cab Used Cars in Fort Wayne, IN 46805

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2017 Jeep Renegade Limited 4WD Used Cars in Fort Wayne, IN 46805

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2008 Toyota Tundra SR5 Double Cab 5.7L Used Cars in Fort Wayne, IN 46805

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Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2008 Toyota Tundra SR5 Double Cab 5.7L for sale - $14,988, 83,311 miles with Steel Wheels, Leather Seats, Off Road Package
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2009 Volkswagen Routan SE Used Cars in Fort Wayne, IN 46805

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2011 Ram 1500 Laramie Crew Cab 4WD Used Cars in Fort Wayne, IN 46805

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Average time on market: 43 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright White Clearcoat Description: Used 2011 Ram 1500 Laramie Crew Cab 4WD for sale - $24,749, 59,415 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Quick Order Package
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2016 Ram 1500 SLT Crew Cab 4WD Used Cars in Fort Wayne, IN 46805

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CarGurus IMV of $30,456

Price: $28,372

Mileage: 29,874

Location: Fort Wayne, IN 46805

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2016 Ram 1500 SLT Crew Cab 4WD for sale - $28,372, 29,874 miles with Bluetooth
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2017 Buick Enclave Leather AWD Used Cars in Fort Wayne, IN 46805

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2013 Dodge Dart GT Used Cars in Fort Wayne, IN 46805

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2014 Chevrolet Camaro 2SS Used Cars in Fort Wayne, IN 46805

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2012 Ram 1500 Sport Crew Cab 4WD Used Cars in Fort Wayne, IN 46805

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Location: Fort Wayne, IN 46805

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2013 FIAT 500 Pop Used Cars in Fort Wayne, IN 46805

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Mileage: 41,012

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 1, 2017
Tried to get me to come take a test drive
Is this review helpful? Yes | No
Aug 15, 2017
Overall top of the line experience, which ended in internet purchase. From the initial contact, LT (sales agent) was very on top of things, and inspired confidence in the process. Everything was ready for pickup, which all went smoothly.
1 of 1 people found this review helpful.
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Aug 15, 2017
Worst dealer in Fort Wayne. Terrible customer service. They've taken off pin stripes while detailing, they took a car away from me after I bought it and never cancelled the loan. They never did anything about either issue. This dealer is a total joke, go elsewhere for better service. .
1 of 1 people found this review helpful.
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Jun 6, 2017
Guru38TL
Great!
1 of 2 people found this review helpful.
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Jun 1, 2017
GuruB982
Very pushy sent 2 or 3 emails daily didn't like that.
3 of 3 people found this review helpful.
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May 26, 2017
Well it was a joke. I call on my lunch break to see if they still have the car, they say yes we do. Alright I'm happy to hear so I go all the way home after work to get my girlfriend and daughter mind you it's pouring rain, drive an hour there and first thing I do upon arriving there is drive around to see if they still have it. Don't see it so I think oh maybe they have it inside so I go inside and sit down and start talking the salesman says okay let me get the keys and comes back with keys for a different car and apologizes saying the car has been sold and didn't know when it was sold! Saying it could have been today or last week and I get on here 3 days later and see the car is STILL posted! Way to go Glenbrook!
6 of 6 people found this review helpful.
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May 18, 2017
Avelino Jr Herrera
I got a quick telephone response.
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Apr 27, 2017
The Jeep Guys at Glenbrook had everything covered like a blanket! I purchased this Gem at a GREAT Discount from the actual value! My Salesman, Joe is truly special, He and the financial officer took care of all the details and made me an offer that was perfect for me, including a two-year Gold Warranty, bumper to bumper. From now on These Jeep Guys, beneath the football field size American Flag in Ft. Wayne will be the first call I ever make when I need integrity and honesty buying a car.
1 of 1 people found this review helpful.
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Apr 4, 2017
Overall each person we met at the dealership, was very friendly, positive and yet professional. We would highly recommend them.
1 of 1 people found this review helpful.
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Jan 25, 2017
Integra_3270
Had a great experience with todd. He did everything he could to help me get a truck from them.
Is this review helpful? Yes | No
Jan 3, 2017
Wihlmta
found out by phone it was not the truck for me. Saved me a lot of time on searching for the right one.
1 of 1 people found this review helpful.
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Dec 31, 2016
Had a very nice experience with this dealer. Not pushy. The staff was friendly and they also helped to find additional savings for our purchase.
1 of 1 people found this review helpful.
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Nov 4, 2016
Sales manager was pleasant , a fair deal was agreed on without car being seen by me. When time came to deliver it, it was noted to be damage on the underside of the front spoiler that I was not aware of when negotiating this car. I asked the dealer to fix the damage and they refused. I was willing to put up 300 towards a 900 dollar repair. I spent several days working on this deal and in the end they would not reach to help close the deal. I was told either I take the car the way it is or I pay the full 900 to repair it or I don't take it at all. My thoughts are that they should have put up the 600 dollar difference to make the customer happy. It seems they are a very small dealer and are not concerned with consumer satisfaction
7 of 7 people found this review helpful.
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Oct 7, 2016
dealer did contact and they were helpful
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Sep 21, 2016
Well , they answered all questions to the deal and made the transaction to new car easy. One thing though, the tire pressers light was flashing and was not checked, there was a missing lug nut to one tire and the mud flaps were hanging down under the car These simple things could have been done prior to the sale. Just mentioning customer statisfaction for a great service. No.
1 of 1 people found this review helpful.
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Response from Glenbrook Dodge Chrysler Jeep Ram:

Rich, I am sorry to hear about your vehicle.  Our Business Manager, John Kinney, will be contacting you here shortly in order to correct these issues.  We love to make our customers happy and at this moment you are not, so we are doing our best to fix that!  Thanks for your patience with this matter and we will talk with you shortly!
May 14, 2016
Excellent
Is this review helpful? Yes | No

Response from Glenbrook Dodge Chrysler Jeep Ram:

Thanks for the five star review!
Apr 19, 2016
Would highly recommend to anyone
Is this review helpful? Yes | No

Response from Glenbrook Dodge Chrysler Jeep Ram:

Lance, thanks for the recommendation!
Feb 18, 2016
Awful,first these clowns try to get me stuck with a 400-500$ a month car payment then they only give me 1000 for my trade in and no less than a week later i see them trying to sell my old car for 7000$! On their website!
7 of 7 people found this review helpful.
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Feb 12, 2016
Dealer responded right away; however, the car that he wanted me to test drive for had the check engine light on so I refused to test drive it-thought it poor judgement to try and put me into just ANYTHING
1 of 1 people found this review helpful.
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Jan 29, 2016
Don has been in touch with me several times about this vehicle and others that I'm interested in. I'm making arrangements to test drive some this weekend!
Is this review helpful? Yes | No
Jan 22, 2016
I was glad I chose this dealer for a new vehicle they were very attentive and very patient with me I was being indecisive I must have looked and test drove four different Suv's "Sean" the car sales rep was Great . I will definitely go back when time for trade-in I appreciated the professionalism and being treated well. We were not hovered over our haggled or pressured I felt like I had control lol that was very very nice.
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Jan 4, 2016
I was very pleased with the service I received from Joe Payton at Glenbrook!
Is this review helpful? Yes | No
Dec 3, 2015
Salesperson responded quickly, decided to wait on purchase.
Is this review helpful? Yes | No
Dec 2, 2015
Lvdapwr14
5
LT and the Finance depart at Gleenbrook Dodge, Chrysler, Jeep, Fiat are professionals. I purchase the Fiat 500L and it was as they advertised. Could not pass up a deal that was $10,000 off on sticker with a 2015 with 400 miles. Got great terms with the bank. Dealership is clean, BIG and has the best soda machine which I definitely enjoyed. LT was quick, did all the running around checking on car fax, taking my info, and did not disregard my call since I was calling from 3 hours away. Unlike others i had called in other states looking for the right deal for me. As an Internet buyer I would recommend the team I worked with!!!
Is this review helpful? Yes | No
Read 17 old reviews
Oct 16, 2015
Very user friendly
Is this review helpful? Yes | No
Sep 29, 2015
Very helpful and got me a great deal. Just didn't have the vehicle I wanted in the end. I would shop there again.
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Jul 24, 2015
Fast talking sells tactics. Trying to sell vehicles at top retail price with mechanical issues.
2 of 2 people found this review helpful.
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Apr 24, 2015
Kept in touch
Is this review helpful? Yes | No
Mar 23, 2015
The dealer did respond and worked with us. I will work with them again.
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Mar 13, 2015
I had a great experience dealing with this dealer. They were actually trying to put me in a car same day and work with us on what we wanted. It would have been 5 stars had we found a vehicle that we thought suited us. They have great respect for their customers and their credit. They did not run anything on our credit..which I appreciate. I would recommend seeing them for your car needs.
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Feb 18, 2015
got back to me right away
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Jan 13, 2015
petelopata
Quick response to inquiry. OK experience.
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Dec 17, 2014
very good
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Aug 1, 2014
I gave them 2 stars just because they contacted me when they saw my request. Other dealers haven't even called. Disappointed though because when we figured out the Jeep I called about wasn't what I wanted, I gave an exact description of the jeep liberty I was looking for to the salesman (Joe). He said he would look for one which I was fine with. A week later he called me and tried to sell me a Saturn! When I told him I wanted a Jeep like I described to him before, I never heard from him again. Very disappointing. I have since purchased a Jeep liberty (exactly what I wanted) and a Grand Cherokee from Hiday Motors. If u need a car, talk to Mike at Hiday Motors or Shane at Kerlin Ford (bought my Ram 1500 there). Both are great to work with.
1 of 1 people found this review helpful.
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Jul 13, 2014
Wasn't timely and made me feel like it was a Hassel to help me
1 of 1 people found this review helpful.
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Jun 8, 2014
Been a month of headaches and issues. Car wasn't cleaned. Had a/c issues that took 3 weeks to resolve, a CD player issue that is still not resolved, and they messed up the title. Constant runaround and excuses. They need to spend more time with customer service & less time on their commercials.
1 of 1 people found this review helpful.
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Feb 11, 2014
I inquired about a couple of vehicles, only to be told 'we don't have any vehicles under $10,000 even though they're listed on the website". The folks were friendly though.
Is this review helpful? Yes | No
Jul 21, 2013
They called me in a matter of a few minutes and I bought the 2013 Caravan the next day.
Is this review helpful? Yes | No
May 23, 2013
not very transparent with the price policy.
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May 21, 2013
Got a good deal ,good to work with. Beautiful new building with a lot of stock.
Is this review helpful? Yes | No
Mar 7, 2013
Dealer didn't have what I was looking for but was informative.
Is this review helpful? Yes | No

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