Valencia BMW

The car was located online. I called the salesman and agreed to meet in person. The car looked better and was in better shape than we first thought. My wife wanted a convertable and the CLK350 was price below blue book value made the sales experience fantastic. The salesman, Luis was fantastic and allowed my wife to feel comfortable with her decision. The only issue was financing. We came in with a 820 FICO score and my wife wanted short term 36 months financing. the Fin. Mgr tried to get us for 3.9% rate. Once I complained how high it was he came down to 3.1% rate with option to return car in 3 days. This was on Sunday afternoon, after we just got off the plain from Miami earlier in the morning. I knew my wife wanted the car, so we drove home with the car. We went to our credit union on Monday, got a 36 month @ 2.45% and they FedX the payoff the next day. The experience was great and for any new or preowned vehicle, do your research first if possible so you know what you are getting. Luis was the best salesman and did not try to pressure for upgrade knowing what my wife wanted.

Very responsive

Very good

Found the perfect car,Lewis was great! He is very knowledgeable. Made the process of taking home the car really easy and fast definetly will have my friends and family come in to bmw of Valencia for their next car! Thank you

very rude crew here....especially if you don't fit typical rich person mold

Very helpful.. Wanted to help even tho I purchased somewhere else. Great customers service.

Amazing customer service

Mr Sergik Haftvani was perfect, he followed up all calls and e-mails. His manager was also perfect, we negotiated the price to my satisfaction and their team handled all the details up-to and including delivery.

Total pros...I bought a relatively inexpensive used car and they treated me like I purchased an expensive one. Everyone knew what they were doing..,no games. Very pleased...thanks Michael, Mickey and Willie.

Excellent & Professional!

Very helpfull people

Salesperson Sergik did a great job

Siengrid is a very knowledgeable, honesty and fantastic shoes person.

Dealer never responded, despite numerous phone calls. I received an email from the manager, asking how my experience was. I replied, stating that I was interested in once of their cars, but no one would reply to my emails or phone calls. Ironically, the manager didn't bother replying to my response to his email, either. I bought a car, from one of their competitors.

Great

Zach is great! Overall great service.

They seemed good n pricing fair

the x6 was sold when i got there, but the car dealer was nice to talk to

The best experience I had in a long time. I wasn't hassled, got an awesome price for the car and transaction went smoothly.

They're quick, very responsive and easy to deal with, no pressure.

Very happy. I bought my vehicle from this location.

Good response but far more expensive than most dealers.

Helpful