Beverly Hills BMW

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5070 Wilshire Blvd
Los Angeles, CA 90036

Sales: (855) 252-0000

Service: (855) 723-6630

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/07/21/06/53/2017_bmw_2_series-pic-7036044001089934554-152x114.jpeg

2017 BMW 2 Series 230i Used Cars in Los Angeles, CA 90036

Price: $36,501

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Mineral Gray Metallic Description: Used 2017 BMW 2 Series 230i for sale - $36,501, 7 miles
https://static.cargurus.com/images/forsale/2017/06/21/06/51/2017_bmw_x1-pic-7177981527699830073-152x114.jpeg

2017 BMW X1 sDrive28i Used Cars in Los Angeles, CA 90036

Price: $37,531

Location: Los Angeles, CA 90036

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2017 BMW X1 sDrive28i for sale - $37,531, 6 miles
https://static.cargurus.com/images/forsale/2017/07/23/06/47/2017_bmw_2_series-pic-2002061066856283879-152x114.jpeg

2017 BMW 2 Series 230i Used Cars in Los Angeles, CA 90036

Price: $38,105

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: 668black Description: Used 2017 BMW 2 Series 230i for sale - $38,105, 7 miles
https://static.cargurus.com/images/forsale/2017/07/20/06/56/2017_bmw_3_series-pic-7596714549196593159-152x114.jpeg

2017 BMW 3 Series 320i Used Cars in Los Angeles, CA 90036

Price: $38,631

Location: Los Angeles, CA 90036

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2017 BMW 3 Series 320i for sale - $38,631, 6 miles with LE Package, Driver Assistance Package, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/03/18/46/2017_bmw_x1-pic-4220829820908563464-152x114.jpeg

2017 BMW X1 sDrive28i Used Cars in Los Angeles, CA 90036

Price: $38,691

Location: Los Angeles, CA 90036

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2017 BMW X1 sDrive28i for sale - $38,691, 6 miles with LE Package, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/07/07/04/2017_bmw_i3-pic-4407426347419170575-152x114.jpeg

2017 BMW i3 60 Ah Used Cars in Los Angeles, CA 90036

Price: $39,092

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Ionic Silver Metallic W/bmw I Frozen Blue Accent Description: Used 2017 BMW i3 60 Ah for sale - $39,092, 5 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/07/18/06/56/2017_bmw_x1-pic-8058195672680656290-152x114.jpeg

2017 BMW X1 xDrive28i Used Cars in Los Angeles, CA 90036

Price: $39,161

Location: Los Angeles, CA 90036

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2017 BMW X1 xDrive28i for sale - $39,161, 7 miles with Backup Camera, Climate Package, Heat Package
https://static.cargurus.com/images/forsale/2017/07/04/18/40/2017_bmw_i3-pic-6143345691077596144-152x114.jpeg

2017 BMW i3 60 Ah Used Cars in Los Angeles, CA 90036

Price: $39,441

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Capparis White W/bmw I Frozen Blue Accent Description: Used 2017 BMW i3 60 Ah for sale - $39,441, 12 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/02/03/07/03/2017_bmw_x3-pic-1721522543481088162-152x114.jpeg

2017 BMW X3 xDrive28i Used Cars in Los Angeles, CA 90036

Price: $39,444

Location: Los Angeles, CA 90036

Average time on market: 59 days Certified Pre-Owned: No Transmission: Automatic Color: Mineral Silver Metallic Description: Used 2017 BMW X3 xDrive28i for sale - $39,444, 3 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/05/12/07/16/2017_bmw_i3-pic-7155791445373219892-152x114.jpeg

2017 BMW i3 94 Ah with Range Extender Used Cars in Los Angeles, CA 90036

Price: $39,781

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Capparis White W/bmw I Frozen Blue Accent Description: Used 2017 BMW i3 94 Ah with Range Extender for sale - $39,781, 9 miles
https://static.cargurus.com/images/forsale/2017/05/30/06/44/2017_bmw_2_series-pic-4431420685057590340-152x114.jpeg

2017 BMW 2 Series 230i Used Cars in Los Angeles, CA 90036

Price: $40,141

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2017 BMW 2 Series 230i for sale - $40,141, 6 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2017/07/25/06/57/2017_bmw_2_series-pic-4868260580843458751-152x114.jpeg

2017 BMW 2 Series 230i Used Cars in Los Angeles, CA 90036

Price: $40,161

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: A96white Description: Used 2017 BMW 2 Series 230i for sale - $40,161, 111 miles with Navigation System, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/02/03/07/03/2017_bmw_3_series-pic-7402678218560445777-152x114.jpeg

2017 BMW 3 Series 330i Used Cars in Los Angeles, CA 90036

Price: $40,374

Location: Los Angeles, CA 90036

Average time on market: 58 days Certified Pre-Owned: No Transmission: Automatic Color: Jatoba Brown Metallic Description: Used 2017 BMW 3 Series 330i for sale - $40,374, 7 miles with Backup Camera, Driver Assistance Package
https://static.cargurus.com/images/forsale/2017/06/12/18/44/2017_bmw_2_series-pic-3505659211039781672-152x114.jpeg

2017 BMW 2 Series 230i Convertible Used Cars in Los Angeles, CA 90036

Price: $40,641

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: Midnight Blue Metallic Description: Used 2017 BMW 2 Series 230i Convertible for sale - $40,641, 10 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/02/03/07/06/2017_bmw_i3-pic-1474860368452251633-152x114.jpeg

2017 BMW i3 94 Ah with Range Extender Used Cars in Los Angeles, CA 90036

Price: $41,151

Location: Los Angeles, CA 90036

Certified Pre-Owned: No Transmission: Automatic Color: C2usilver Description: Used 2017 BMW i3 94 Ah with Range Extender for sale - $41,151, 1,571 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 13, 2017
Bought a certified preowned with one key. Was promised a second key in a week and ended up taking over a month not to mention the key was old and worn.
1 of 2 people found this review helpful.
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Apr 3, 2017
ceo4fcu
Good response.
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Mar 27, 2017
Exceptional
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Mar 22, 2017
First class experience.
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Mar 8, 2017
So easy to work with and got the car I wanted for a great price. No pressure, just helpfulness.
Is this review helpful? Yes | No
Mar 4, 2017
Sanja is great! Id have loved to bought a car from her but it had cosmetic damage :(
Is this review helpful? Yes | No
Feb 26, 2017
It was a very good experience.
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Jan 17, 2017
The dealer responded back to 2 emails. I asked to be first in mine to test drive the vehicle as soon as it cleared their maintenance checks unfortunately the care has a pending contract with someone else
2 of 4 people found this review helpful.
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Jan 17, 2017
I like the fact that the response was super fast when I email the company thanks!
0 of 1 people found this review helpful.
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Jan 3, 2017
We had no interaction with the dealer after initial contact.
2 of 4 people found this review helpful.
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Dec 18, 2016
Great very helpful no pressure selling. AZ was amazing!
2 of 2 people found this review helpful.
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Dec 10, 2016
The dealer has been an absolute pleasure to work with! They sold me a 2017 BMW M2, which is very difficult to find and most dealers are charging a hefty premium for. Not only did they sell me the car at the MSRP but they did not even ask me for a deposit and I am an out of state buyer! The salesperson, Jory Barnes, is extremely professional, knowledgeable and has been quite helpful in the process of buying this car and making sure it gets delivered to me without a problem. I would highly recommend this dealership to anyone that is looking to buy or lease a BMW and wants to be treated with respect, courtesy, honesty and professionalism. These are qualities that are in short supply with the car dealers where I am from in Miami!
3 of 3 people found this review helpful.
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Dec 2, 2016
Within a few minutes I got my email and phone call very professional
1 of 1 people found this review helpful.
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Nov 2, 2016
Much to my surprise, this was the most enjoyable car buying experience I've ever had. The sales guy (Kyle) was down to earth, knowledgable and didn't apply any sales pressure tactics. The finance person (Joyce) was also easy-going, helpful & diligent. I'm very happy with my car purchase & the dealership experience. I've already recommended Beverly Hills BMW to several of my friends.
4 of 4 people found this review helpful.
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Oct 26, 2016
Received an email only. Made a purchase through another dealer.
0 of 1 people found this review helpful.
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Oct 25, 2016
gwkohn
Nice car and easy going sales pitch. While I didn't purchase it (bought another) they were professional and reasonable while maintaining contact without seeming pushy. Would definitely consider them again for my next purchase.
3 of 4 people found this review helpful.
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Oct 18, 2016
professional....
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Sep 7, 2016
Very professional and fast.
2 of 2 people found this review helpful.
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Sep 7, 2016
Yoori and Charles were great! I was very pleased with my experience at this dealership. It was my best experience ever buying a car with the no haggling Sonic program! They have the best inventory around, I had to drive from AZ to Beverly Hills as they were the only dealership that had a nice selection of what I was looking for. I highly recommend BMW of Beverly Hills!
2 of 2 people found this review helpful.
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Jul 27, 2016
Excellent. However I did not make the Sunday appointment. I will be visiting this dealership in the future to look at their fleet of 2004-2012 BMW's in the near future. The vehicle I was interested in was sold this past weekend.
1 of 1 people found this review helpful.
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Jul 8, 2016
The car listed with financing available but when we drove 40 miles to dealership it was cash only. No financing was available .!
3 of 3 people found this review helpful.
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Jun 22, 2016
Car has been on dealer lot for over 330 days. Sales team unwilling to budge on price. Car was produced 07-15 so in 9 days it will be officially 1 year old and 2017 models are already shipping to the USA. I don t understand the unwillingness to adjust pricing to market demands?
2 of 3 people found this review helpful.
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Jun 21, 2016
nadiai
Dealt with Carla. She was responsive, helpful, and had great follow-up!
2 of 2 people found this review helpful.
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Jun 15, 2016
took forever to contact me not negotiable on price
1 of 3 people found this review helpful.
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Jun 14, 2016
Kept in contact and also told me when the car had been sold.
1 of 2 people found this review helpful.
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Jun 13, 2016
Good deal, very easy to work with.
2 of 2 people found this review helpful.
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Jun 12, 2016
They responded but will not negotiate on price. They use sonic pricing which in all fairness is not a good thing for the consumer but is for the dealer. It's decent pricing but you will never get a good deal. Even when I presented a lower price from another dealer on the same model vehicle they would not lower their price. Frustrating
1 of 2 people found this review helpful.
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May 21, 2016
It was a learning experience dealing online. I made a lower offer for the car, and the dealership told me they don‘t negotiate. But two hours later, they lowered the price, and an hour after that, I got an email that the car had been sold. I won‘t use this service again, I“ll stick with Craigslist.
2 of 2 people found this review helpful.
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May 10, 2016
Me My wife and our 2 year old drove 5 hours from Stockton to the dealership for a specific car and when we got there kyle our salesperson told us it was on hold for someone else after he'd been calling me non stop that morning
3 of 4 people found this review helpful.
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Apr 26, 2016
Replied on time
1 of 1 people found this review helpful.
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Apr 10, 2016
Great
0 of 1 people found this review helpful.
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Apr 9, 2016
They did contact me the same day telling me the vehicle was available . The following was not available anymore. I should have gone there the same day.
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Apr 4, 2016
boiler plate response not directed to my specific inquiry.
1 of 1 people found this review helpful.
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Mar 30, 2016
Very fast and transparent communication and information
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Mar 14, 2016
The dealer did contact me but after I had told them that I wanted to purchase there was no followup. I wanted the car so I had to call multiple times to get hold of someone. No emails or phone calls were returned. When you called the direct line they would say they are transferring you to someone and than hangup.
2 of 2 people found this review helpful.
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Mar 11, 2016
Very responsive.
0 of 1 people found this review helpful.
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Mar 5, 2016
Contacted my within a couple of days of my inquiry. Of course by that time I have already gone elsewhere!
2 of 2 people found this review helpful.
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Feb 28, 2016
I've bought a lot of cars over the years and this was perhaps my best experience. No backroom pressuring at all and the salesperson was very knowledgeable about the car, even though it wasn't a BMW. Didn't even need to negotiate the price because the care was priced UNDER market for this model with this mileage.
1 of 1 people found this review helpful.
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Feb 19, 2016
RobMar48
Quick, helpful reply. No pressure.
1 of 1 people found this review helpful.
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Feb 19, 2016
Not enough follow up care.
2 of 2 people found this review helpful.
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Feb 10, 2016
They worked hard to provide me with what I was looking for.
1 of 1 people found this review helpful.
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Feb 9, 2016
agent was pleasant, apptmnt made, however sadly car sold. Agent called me 2 hours before appointed time.
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Feb 5, 2016
I would suggest talking to Cham Chung, he was professional, not pushy about the sales but contacted me every step of the way to help me purchase my car. I bought a 2013 135i Coupe from Beverly Hills BMW and Cham helped me out get much more for my trade in than other dealerships. Thanks Cham you the man! Also financing was a breeze!
1 of 1 people found this review helpful.
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Feb 4, 2016
Exceptional
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Jan 21, 2016
I bought the cat but they really don't like to do out of state sales and made it something of ordeal, also would not release car without CA registration, which waste of money as vehicle is going directly to me in Washington state
1 of 1 people found this review helpful.
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Jan 21, 2016
over all good experience.
1 of 1 people found this review helpful.
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Jan 20, 2016
In negotiation
1 of 1 people found this review helpful.
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Jan 7, 2016
Had a fast and good experience. Carla.langley@bmwofbeverlyhills.com she help me and answer all the questions I had. I highly recommend her.
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Jan 4, 2016
Quick response
1 of 1 people found this review helpful.
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Dec 27, 2015
Ibràhim was very responsive. He made arrangements to come in early to make sure that I had an opportunity to see and test drive the car. After purchase, he has continued to stay in contact and made himself available to answer any questions. Awesome service!!! Thank you Ibrahim and Beverly Hills BMW!
1 of 1 people found this review helpful.
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Dec 25, 2015
Very attentive
1 of 1 people found this review helpful.
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Dec 21, 2015
h2omoloa
Prompt. informative response followed by a smooth transaction, competitive price for the SUV.
1 of 1 people found this review helpful.
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Nov 30, 2015
Pdjonas
Ran my credit 11 times without my consent, pretty upset about that. Only to request an absurd down payment because of my lack of credit history, which is now made much worse because of them!
2 of 2 people found this review helpful.
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Nov 23, 2015
I get a quick response
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Nov 21, 2015
Unfortunately the car I was interested was removed from their inventory before I could make any business with the dealer. Nevertheless the contacted me from the beginning when I asked questions regarding the vehicle, I think the dealer is very responsible in following customer questions.
1 of 1 people found this review helpful.
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Nov 7, 2015
#1 in customer satisfaction
1 of 1 people found this review helpful.
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Nov 6, 2015
Jory was very nice and wanted to make a sale but the used car manager didn't want to ship the car for free. I watched the car drop in price and I could have bought it several weeks ago for the asking price if they would have provided free shipping. The manager emailed me I told him that the price the car dropped to had they thrown in free shipping would be similar to the original asking price and I could have purchased the vehicle a month ago. The used care manger I believe his name was Amir never responded to my email. It was ok because I found west coast corvettes in Anaheim and they were willing to do what Beverly hills BMW wouldn't and now I'm the proud owner of a convertible corvette C6 that's amazing. Jory was awesome though. I would definitely recommend him. He could only work within the rules of his employer.
1 of 1 people found this review helpful.
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Nov 1, 2015
Good
0 of 1 people found this review helpful.
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Nov 1, 2015
Very responsive
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Oct 30, 2015
have emailed me several times and i respond asked two questions about the car, each time my questions are ignored.
1 of 1 people found this review helpful.
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Oct 21, 2015
I'm happy that I had a good deal
1 of 1 people found this review helpful.
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Oct 16, 2015
Yes the dealer responded to my questions & helped me with deciding which car I should get.
Is this review helpful? Yes | No
Oct 14, 2015
Excellent
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Oct 5, 2015
They were fast! Gave info over the phone, 15 mins later loan was approved and was told to come in to pick up the vehicle. Awesome service!
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Oct 3, 2015
Excellent. Just didn't go BMW
1 of 1 people found this review helpful.
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Oct 3, 2015
Friendly people, good experience but do not have wide variety selection of vehicles
1 of 1 people found this review helpful.
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Sep 29, 2015
Alex was the sales person I met. He was always in touch via email whenever he get the vehicle I asked for.
Is this review helpful? Yes | No
Sep 17, 2015
Not willing to negotiate at all. Got a great deal from Nick Alexander. Goes to show, even if you are looking for a nice car you can still get a good deal. Just don't go to the high brow places :)
Is this review helpful? Yes | No
Sep 14, 2015
awesome
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Sep 13, 2015
responded with email and very politely
1 of 1 people found this review helpful.
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Sep 10, 2015
Good customer service
1 of 1 people found this review helpful.
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Sep 8, 2015
NBwatergirl
Sales guy Cham set up appt with me. I showed up on time and he had completely forgotten that we had appointment. He was not organized...didn't have the specific car pulled up in front and spent more time away from his desk and me, than in front of me, the customer. He was very nice, but not professional. He text me at 8:30pm at night a few nights later to see if I was still interested. I responded the next day letting him know i was still interested, but that I wanted to be completely honest with him: he wasn't prepared for our meeting, he text me at 8:30pm (this is a business deal that should be handled during business hours!!) and that I expected a bit more professionalism from him. I told him that for the area (Bev Hills) that he is working, demands professionalism. NEVER HEARD BACK FROM HIM! I wasn't trying to be mean, just constructive criticism...oh well...their loss of me as a customer.
1 of 1 people found this review helpful.
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Aug 28, 2015
They contacted me but I already found my car
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Aug 26, 2015
Both time I dealt with him on the phone he said give me 5 minutes and I will call you back with the numbers. Both time he never called back. Waste of time. I think the name was Amir
Is this review helpful? Yes | No
Aug 23, 2015
Okay. But I could never get a straight answer out of them. Ended up buying somewhere else.
Is this review helpful? Yes | No
Aug 21, 2015
good follow up
Is this review helpful? Yes | No
Aug 10, 2015
Wasn't too happy when I got there after getting wrong address from sales rep she didn't even come out to introduce herself. I understand she was with a client but shouldn't of let me walk off the lot. Due to the wrong address it took me another 40 min to get there. I did however get a car from them 4 years ago and got an awesome deal. This car I was looking at I just didn't love the color.
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Aug 5, 2015
Very friendly and responsive:)))
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Aug 2, 2015
Responded quickly. Took a few days to get the photos I requested and by then I had moved on.
Is this review helpful? Yes | No
Jul 31, 2015
They went out of the way to make me happy.
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Jul 29, 2015
Amir was very helpful and friendly. I loved the car, got a great deal with no pressure, and bought it.
Is this review helpful? Yes | No
Read 64 old reviews
Jun 25, 2015
this was the best experience I ever had buying a car everyone was friendly and helpful.
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May 30, 2015
I think this is a good dealer and honest people but the car I looking for was already sold on that day that I call. I have no problem.
Is this review helpful? Yes | No
May 14, 2015
5
Advertised as an automatic, was a manual. Totally inflexible on price, car was in poor condition.
Is this review helpful? Yes | No
May 12, 2015
Went to purchase a used vehicle for my son who was graduating from high school. I had verified its availability prior to taking the 45 drive. advertised
Is this review helpful? Yes | No
May 11, 2015
cchabal
sold a car from under me after we had an agreement.
Is this review helpful? Yes | No
Mar 28, 2015
Initial emails were responded to fairly quickly. I tried to set up a weekend appointment to see 2 cars, wrote twice and didn't hear back. I bought from Steve Thomas BMW in Camarillo.
Is this review helpful? Yes | No
Mar 28, 2015
Neil was great.
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Mar 24, 2015
Resonded right away. Great service. Bought the car...love it. Follow up call the net day to ensure I was happy wiht my purchase.
Is this review helpful? Yes | No
Mar 9, 2015
When called, Unable to tell whether the car on their available list still available
Is this review helpful? Yes | No
Mar 4, 2015
Car was not available in time to test drive before we got a different car.
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Feb 5, 2015
Dealer took weeks to respond. By the time they did I'd already purchased elsewhere. And when they finally did respond and I politely said thanks but I'd already made a purchase they kept sending emails. Go figure.
Is this review helpful? Yes | No
Feb 3, 2015
Dealer was honest about car condition and price. Reduced extended warranty price. No high pressure to sell.
Is this review helpful? Yes | No
Jan 20, 2015
Nice guy, very attentive (not overly so).
Is this review helpful? Yes | No
Jan 13, 2015
Prices too high
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Jan 9, 2015
Smooth transaction, friendly people.
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Jan 5, 2015
This dealer was great to deal with. Shane helped us with our car purchase, and he did not exert any sales pressure through out the deal. The place was clean, and they had plenty of cars in their lot. The prices were pretty reasonable. I highly recommend this dealership.
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Dec 19, 2014
Horrible Horrible Horrible! Drove the cart toward home and made it about sixty miles before the transmission went out. Got suckered into taking it to a VW dealership near here. After a lot of frustrating negotiation they promised to pay 1/2 of the repair (nearly $2,00) and I have not heard back from them since. Dishonest and dishonorable. Do no business with them
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Dec 15, 2014
I did purchase a car from this dealer. Good quick shopping experience.. salesperson Oscar, very calm nice person to deal with. Recommended highly. But dont forget the ask discount.
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Nov 3, 2014
Very Responsive and helpful in the process
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Oct 23, 2014
A mixed bag. Much of the sales staff seem nice, but very young and inexperienced; useless for answering detailed questions. This led to me having to deal with multiple people in the sales process and made it a bit of an ordeal with my always having to verify what someone told me with someone else.I did receive some misinformation both before I signed a contract and that I discovered after buying the car. I hope that doesn't prove a problem (if so, it would make me revise my rating to 1 star). I also never felt like I could trust the people I was dealing with. Clearly they were looking out for their own best interests, not mine; something one never wants to feel as a client in a major business transaction. That said, the negotiated price seems like a good deal. Future warranty support and repair service will truly tell the tale on whether this outfit is worthy of people doing business with: Contact me in 6 mos - a year and I'll let you know.
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Aug 30, 2014
I bought this car. My sales guy was great. This dealer does not deal. They are a fix price dealer and I was told have to call back east to corporate to get any price change. They have already added stuff to the car that can't be taken off the price of the vech. Such as Phantom footprint (an invisible id system) and permaplate (a paint and leather protectant. In the finance office we are offered a warrenty. I asked him twice if it was a factory warrenty and he told us it was. 2 days later I found that it wasn't and that he lied strait to our faces. I've bought over 20 + cars and trucks and never been lied to strait to my face. So if you choose to go here keep your guard up and trust no one for there word. Very deceptive!
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Aug 10, 2014
Palmdale
5
No hassles buying this car!
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Aug 6, 2014
Rude, will never go back
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Aug 3, 2014
utotmo
Got what I paid for.
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Jun 14, 2014
Walked on the lot to view vehicles. Not one person approached me to see if I needed assistance. I kindly took my business somewhere else.
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Jun 7, 2014
I went there to check out a prius. Unfortunately I was too late and a deal was being closed for the vehicle I was interested in right as I walked in to check out the car. Nevertheless, they were upfront with me through the whole process and had solid customer service from my limited experience. I can't speak to their negotiation and financing, but the representative I talked to seemed very professional, informative and friendly.
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Jun 2, 2014
I was told the car definitely had a certain feature. Double confirmed that the car had the feature. I dove 50 miles to buy the car and when i got there found out Sorry It Doesn't Have That. Then they wanted to sell me something else. Very deceptive practices. A waste of my time and gas.
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May 15, 2014
Dealer didn't respond to my emails on making an appointment. Kept on getting the automatic replies to my original inquiry. Made it to the dealership and was met by a sales person who didn't say much about the car. He couldn't get the car to start. After the sales guy went ot his manager and he said the battery must be dead, it was sitting for a while. They made no attempt to jump start the car. By then I was done as it was very hot that day. (over 100 degrees F) It would have been nice to bring the car over to the shaded covered area. They didn't bother to offer anything. Very dissapointed as I have previously owned BMWs and never had that type of service.
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Apr 29, 2014
I must say these guys dont play games with their prices, Marlon is awesome and sill looking for that M. Originally we were surprised that a 90210 zip can have that kind of priced compared to others. Runner up is Valencia BMA and BOB SMITH next
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Apr 24, 2014
very good
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Mar 27, 2014
Excellent
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Mar 25, 2014
The service at this dealership is characterized by a certain arrogance toward the customer. I don't know if this is supposed to heighten a sense of brand superiority, but when it comes down to it, I have felt on the two occasions that I dealt with this dealership that I was being spoken down to by the sales staff.
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Mar 19, 2014
Great Experience and Mike Kalh did a great job for me. Great rate too at 3.9%
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Mar 12, 2014
Easy car buying experience.
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Feb 23, 2014
100% recomendable
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Feb 13, 2014
I haven't purchased a car yet but the sales people are very responsive. Prices are less in LA compared to the Bay Area so I could save a few thousand buck taking a flight to SO Cal.
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Feb 11, 2014
The salesman called me and we spoke about a Nissan gtr for a minute and he gave me an appointment to see the car. When I got there they didn't have the car and said they sold it two days beforehand. They never called me to inform me that they sold the car. He tried to sell me a BMW instead. I wasted over three hours of my only day off of work.
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Feb 4, 2014
Professional
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Feb 2, 2014
Great experience. Friendly staff. Smoothest, most pleasant car purchase I have ever made! I could not be happier. Highly recommend.
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Jan 20, 2014
Told me to come in, I get there a hour later and they say the car has been sold. Asked me about my credit before I even had a chance to look at another car. Although, great inventory.
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Jan 16, 2014
i called salesmen said he'd call me right back to see if the car i wanted was still in stock.. . i didn't receive call until approx. 4 hours later from a DiFFerent sales guy stating he has to check if it's still available Again??? He calls me back within the hour stating car sold that morning. Poor Customer Service!!. I ended purchasing another vehicle from another BMW dealership.
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Dec 12, 2013
Excellent follow up to respond to my inquiry about a possible purchase.
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May 10, 2013
The car had an accident and was too much expensive!
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Mar 21, 2013
Answer very fast and good follow up..!!!
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Mar 19, 2013
Great dealership. The sales team was very attentive and the process was pain free.
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Jan 2, 2013
Answered back in a very timely fasion. Really cared and wanted to help.
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Dec 19, 2012
the car I wanted to look at was not available to look at when I got there. They tried to show me other cars I was not interested in. Service was not great even when I went back for a second time...no one even came to help me so I left...
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Dec 17, 2012
they had the best prices and fantastic service
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Nov 18, 2012
Bought my car they were great
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Oct 22, 2012
Exceptionally helpful, perhaps the most of all dealers I worked with. I did not go with them merely because the right car came up with another dealer. I would defitinitely look to them first for my next car purchase.
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Oct 6, 2012
They were courteous and the buying process was fast and painless.
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Oct 5, 2012
ItsADuesy
Went to see the car and was treated like a VIP...I felt special. The car was not for me but the service A+
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Oct 2, 2012
Prompt response to mt inquiry
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Sep 21, 2012
sales person need to find different type of profesion, need customer skills...... shame to any good car sales person.... he made them look bad!!!!!
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Sep 3, 2012
Lied or they don't know what they are doing...total waste of time
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Aug 31, 2012
Great Experience !
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Jun 14, 2012
I rate them 'excellent,' which is largely due to Jun Quinta, the sales associate who helped me all the way thru the paperwork process to actually delivering the car to me! Impressive...
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May 21, 2012
vehicle title was not ready at time of purchase. was given misinformation re CA/AZ sales tax. was given misinformation on vehicle inspection check-off list.
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May 21, 2012
Very helpful and professional. James Yon was a pleasure to work with.
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Apr 27, 2012
There were two cigarette burns in the seat and there were new paint job done on the car and was not mentioned in the car fax.
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Feb 27, 2012
Fast service
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Feb 24, 2012
Purchased this car great people and always there to help. They did more than expected.
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Jan 7, 2012
Kept me waiting 90 minutes while being told constantly the car I wanted to see was on its way. Ultimately it never arrived. I finally left and I sent an email to the Manager. To this day I have not received a response or an apology. The treatment is night and day compared to a Mercedes dealership. Very disappointed.
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Dec 10, 2011
The first issue was I asked the salesman, Paul Kim, if there were any fees other than the cost of the vehicle and he said no. There was a $155.00 doc fee, after the fact. The pics they had of the 2004 Ford Excursion were good, but there is previous damage that they did not point out in the pics. It was a bad fix and the clear coat is peeling off. the windshield wipers do not work and the front end shakes at 55 miles per hour. Not saying that I would have still bought the vehicle, but full disclosure is always best. This is the 3rd vehicle I have purchased on the internet and the only questionable experience that I have had. This was the first and last deal I will do with this dealership.
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