Rusnak BMW

3645 Auto Mall Drive
Thousand Oaks, CA 91362

Sales: (805) 716-6931

Service: (844) 273-6378

Today 8:30 AM - 8:00 PM
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2018 BMW X5 xDrive35i AWD Used Cars in Thousand Oaks, CA 91362

Good Deal
$2,864 BELOW
CarGurus IMV of $54,399

Price: $51,535

Mileage: 5,077

Location: Thousand Oaks, CA 91362

Average time on market: 64 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gray Description: Used 2018 BMW X5 xDrive35i AWD for sale - $51,535, 5,077 miles
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2015 BMW 4 Series 428i Gran Coupe RWD Used Cars in Thousand Oaks, CA 91362

Good Deal
$1,545 BELOW
CarGurus IMV of $25,956

Price: $24,411

Mileage: 27,747

Location: Thousand Oaks, CA 91362

Average time on market: 55 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Gray Description: Used 2015 BMW 4 Series 428i Gran Coupe RWD for sale - $24,411, 27,747 miles with Premium Package, Heat Package
https://inventory-dmg.assets-cdk.com/5/8/6/18456412685x152.jpg

2016 Honda Pilot EX-L w/ RES Used Cars in Thousand Oaks, CA 91362

Good Deal
$1,427 BELOW
CarGurus IMV of $25,338

Price: $23,911

Mileage: 73,188

Location: Thousand Oaks, CA 91362

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2016 Honda Pilot EX-L w/ RES for sale - $23,911, 73,188 miles
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2018 BMW X5 sDrive35i RWD Used Cars in Thousand Oaks, CA 91362

Good Deal
$2,459 BELOW
CarGurus IMV of $53,004

Price: $50,545

Mileage: 4,178

Location: Thousand Oaks, CA 91362

Average time on market: 52 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2018 BMW X5 sDrive35i RWD for sale - $50,545, 4,178 miles with Navigation System, Premium Package, Leather Seats
https://inventory-dmg.assets-cdk.com/8/7/4/18526589478x152.jpg

2018 BMW X1 sDrive28i FWD Used Cars in Thousand Oaks, CA 91362

Good Deal
$1,675 BELOW
CarGurus IMV of $32,670

Price: $30,995

Mileage: 3,790

Location: Thousand Oaks, CA 91362

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2018 BMW X1 sDrive28i FWD for sale - $30,995, 3,790 miles
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2016 Honda CR-V Touring Used Cars in Thousand Oaks, CA 91362

Fair Deal
$785 BELOW
CarGurus IMV of $23,696

Price: $22,911

Mileage: 43,587

Location: Thousand Oaks, CA 91362

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Metallic Description: Used 2016 Honda CR-V Touring for sale - $22,911, 43,587 miles
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2015 BMW 3 Series 328i Sedan RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$1,040 BELOW
CarGurus IMV of $21,451

Price: $20,411

Mileage: 25,249

Location: Thousand Oaks, CA 91362

Average time on market: 39 days Certified Pre-Owned: Yes Color: White Description: Used 2015 BMW 3 Series 328i Sedan RWD for sale - $20,411, 25,249 miles
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2018 BMW X5 sDrive35i RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$1,832 BELOW
CarGurus IMV of $53,052

Price: $51,220

Mileage: 4,061

Location: Thousand Oaks, CA 91362

Average time on market: 52 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Description: Used 2018 BMW X5 sDrive35i RWD for sale - $51,220, 4,061 miles with Premium Package
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2018 BMW X5 sDrive35i RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$1,757 BELOW
CarGurus IMV of $53,102

Price: $51,345

Mileage: 3,939

Location: Thousand Oaks, CA 91362

Average time on market: 52 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2018 BMW X5 sDrive35i RWD for sale - $51,345, 3,939 miles with Premium Package
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2018 BMW 5 Series 530e iPerformance Sedan RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$1,504 BELOW
CarGurus IMV of $49,149

Price: $47,645

Mileage: 4,564

Location: Thousand Oaks, CA 91362

Average time on market: 12 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2018 BMW 5 Series 530e iPerformance Sedan RWD for sale - $47,645, 4,564 miles
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2016 BMW X5 sDrive35i RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$989 BELOW
CarGurus IMV of $35,400

Price: $34,411

Mileage: 41,403

Location: Thousand Oaks, CA 91362

Average time on market: 19 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Black Description: Used 2016 BMW X5 sDrive35i RWD for sale - $34,411, 41,403 miles with Backup Camera
https://inventory-dmg.assets-cdk.com/7/9/7/18596297797x152.jpg

2015 BMW 4 Series 435i Gran Coupe RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$569 BELOW
CarGurus IMV of $29,980

Price: $29,411

Mileage: 35,595

Location: Thousand Oaks, CA 91362

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Red Description: Used 2015 BMW 4 Series 435i Gran Coupe RWD for sale - $29,411, 35,595 miles with Sport Package, Heat Package, Premium Package, Technology Package
https://inventory-dmg.assets-cdk.com/6/1/3/18588868316x152.jpg

2016 BMW M4 Coupe RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$599 BELOW
CarGurus IMV of $53,510

Price: $52,911

Mileage: 19,881

Location: Thousand Oaks, CA 91362

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Automatic Color: Gray Description: Used 2016 BMW M4 Coupe RWD for sale - $52,911, 19,881 miles with Leather Seats, Executive Package, Light Package
https://inventory-dmg.assets-cdk.com/5/0/5/18450882505x152.jpg

2015 BMW 3 Series 328i Sedan RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$355 BELOW
CarGurus IMV of $21,766

Price: $21,411

Mileage: 31,139

Location: Thousand Oaks, CA 91362

Average time on market: 39 days Certified Pre-Owned: Yes Color: Silver Description: Used 2015 BMW 3 Series 328i Sedan RWD for sale - $21,411, 31,139 miles with Premium Package, Technology Package
https://inventory-dmg.assets-cdk.com/3/9/8/18550062893x152.jpg

2019 BMW X3 sDrive30i RWD Used Cars in Thousand Oaks, CA 91362

Fair Deal
$277 BELOW
CarGurus IMV of $40,972

Price: $40,695

Mileage: 3,387

Location: Thousand Oaks, CA 91362

Average time on market: 24 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Description: Used 2019 BMW X3 sDrive30i RWD for sale - $40,695, 3,387 miles with Navigation System, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 5, 2019
ronneilj
Dealer responded promptly, but car was sold a day later.
Response from current dealership:
Thank you for your feedback. We're sorry to hear about the car being sold to someone else. If we can be of any more help, please don't hesitate to reach out. - Al LeMoine., General Manager
Jan 4, 2019
Pat Shozo
Sales advisor tried very hard to find a 530e but the pricing was out of reach.
Response from current dealership:
Thank you for taking the time to leave us this review. Please do not hesitate to reach out again. - Al LeMoine., General Manager
Nov 18, 2018
Clean and informative. This will be my third BMW and Rusnak always performs!
Response from current dealership:
Thank you for your business! -Al LeMoine., General Manager
Nov 5, 2018
Darren Evans at Rusnak was extremely helpful! He contacted me immediately. Since I live 125 miles from the dealership we communicated on email at first. When it was time to speak on the phone he continued to be very helpful. I drove the 125 miles to Rusnak and it was certainly worth it. I purchased the vehicle and Darren had me in and out of the dealership in an hour!
Response from current dealership:
Wow, thank you so much for this kind review! We are happy to hear you have a wonderful experience. -Al LeMoine., General Manager
Oct 22, 2018
Assakwadjo1974
Good service
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! -Al LeMoine., General Manager
Sep 30, 2018
They were very prompt and answered all my questions. They were great to work with.
Response from current dealership:
Your satifaction is our priority! Thank you for sharing this terrific feedback with us! - Al LeMoine., General Manager
Sep 21, 2018
GuruV12R2
Great overall experience. Got a good deal from Darren Evans and Martik Gharibian. Very professional, courteous, and not pushy at all. Highly recommended. This is how car buying should be.
Response from current dealership:
Wow, thank you so much for this kind review! We are happy to hear you have a wonderful experience. -Al LeMoine., General Manager
Aug 20, 2018
Really nice folks and a nice responses.
Response from current dealership:
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day! - Al LeMoine., General Manager
Jul 14, 2018
JimJae
I contacted Rusnak regarding a preowned vehicle. I received a rude condesending reply. A simple yes or no would have so much better. Of course a genuine reply migjt have earned my business however what I received pretty much guarantees i will not be dealing with these guys again.
1 people found this review helpful.
Response from current dealership:
I'm sorry to hear your experience with us was less than exceptional. This is not the norm and we hope that you will give us a second chance. Please give us a call and we will work to rectify your experience. (805) 433-9576
-Al LeMoine, General Manager
Jun 12, 2018
Very disappointed. The vehicle picture posted was not the exact car they advertised. Drove to the dealership which was 65 miles away in traffic for nothing.
4 people found this review helpful.
Response from current dealership:
Hi Lisa,  thank you for taking the time to leave your feedback. We are so sorry to hear that your recent experience left you with a negative impression of Rusnak BMW. We'd like to speak to you further and what we can do to change your opinion of our dealership.  Please reach out at   (805) 433-9576 .  I look forward to hearing from you.  -Al LeMoine., General Manager
Feb 26, 2018
Great dealership! Bought the car!!!!
Jan 7, 2018
The dealer got back to me within 24 hours and arrangements were made for me to test drive the vehicle. There was no pressure to buy and the customer service was great. The only improvement could have been less waiting time since the dealership was busy with other customers at the time I was there. Overall, it was a very positive experience.
1 people found this review helpful.
Response from current dealership:
Always  a pleasure working with Bob Martin
He solves the problem fast. Takes the time to explain everything to me. And gets me a ride to and from the service department. No waiting
I really appreciate his customer service.
Dec 31, 2017
Don't go anywhere else. It doesn't matter how far you have to drive to get here, it is worth it. No pressure, happy to answer any and all questions whether from a car buying novice, a budget conscious deal hunter or a tech savvy pro. Roger Carrol and his team are spectacular and raise the bar on every aspect of the car buying experience. From understanding what you're looking for in a car to excellent advice on how to make that a reality with the right BMW, they take the stress out the entire experience. From reception to finance, Rusnak BMW Thousand Oaks, delivers on its promise and then exceeds it!
Response from current dealership:
Thank you for the great compliments to our dealership and team member Roger! We are thrilled to hear you've had a great experience! -Al LeMoine., General Manager
Nov 17, 2017
Homesbyfoley
Drove to the dealer and had a very good experience. Very professional with no hard sale. I was kind of disappointed in the value they gave me for my trade in and that caused me to hesitate before making the purchase. I would recommend this dealer to others and would give them a 4.5 stars if half stars were offered.
Response from current dealership:
We appreciate your great feedback. Thank you for choosing Rusnak BMW, and thank you for taking the time to rate your experience! We hope you love your new vehicle. Enjoy! -Al LeMoine, General Manager
Oct 20, 2017
Great dealership!
Response from current dealership:
Thank you for the fantastic compliments to our dealership! - Al LeMoine, General Manager
Oct 7, 2017
Good response
Response from current dealership:
Thank you for this feedback, Brian! We appreciate your business! -Al LeMoine, General Manager
Sep 4, 2017
rkturismo
Claude texted me and we exchanged several messages. He was polite and funny and had or found all the information I needed. It couldn't have gone better.
Response from current dealership:
We thank you for this fantastic feedback! I am glad to hear that you had a great experience with Claude. - Al LeMoine, General Manager
Aug 10, 2017
KonaTime
This is the only dealer that I contacted on my car search that would NOT sell to me because I am out of state. There is very little inventory where I live, so I have to search out of state. Even though I let them know that I would arrange the transport and it would be an all cash sale. Would not even have a conversation with me. Unprofessional and disappointing. Too bad!
3 people found this review helpful.
Response from current dealership:
Dave,

First, let me apologize for the inconvenience this has caused you.

We pride ourselves on the level of service that we provide our customers. We made a conscious decision, based on customer feedback, not to sell out of state. The decision is based on the amount of variables and lack of control over those variables, such as transport company dispatchers, drivers, various state DMV’s with backlogs as long as 90 days etc. These factors make it impossible to ensure a world class experience, so we refrain.

Again, my sincerest apologies for any inconvenience this may have caus
 More ...
Jul 18, 2017
Deluxe_1557
Very good expierene, no pressue, friendly and fair deal.
Jul 15, 2017
Rusnak BMW contacted me with the build sheet and a description of the car. They were very quick to answer all of my questions. I really appreciated the fact of how professional they where.
Response from current dealership:
Scott, thank you for this kind review! I am pleased to hear that you received quick and consistent communication in regards to your vehicle! Thank you for choosing Rusnak BMW! Enjoy your new vehicle. -Al LeMoine, General Manager
Jul 12, 2017
Friendly and honest
Response from current dealership:
Thank you for the kind regards, Bruce! We appreciate your great feedback and your feedback! - Al LeMoine, General Manager
Jul 2, 2017
No high pressure. Great experience
Response from current dealership:
Thank you so much for the review, we look forward to your next visit at Rusnak BMW. Enjoy your Ultimate Driving Machine.
Thank you,
Greg Campbell - Sales Manager
Jun 15, 2017
Excellent service
Response from current dealership:
Thank you so much for this fantastic feedback, Scott! We look forward to assisting you in the future. Thank you, Al LeMoine, General Manager
May 15, 2017
Roger was great! very responsive and professional
Response from current dealership:
Thank you very much for the kind comment and enjoy your new BMW .
Mar 20, 2017
ezbentrider
Very good to work with no pressure gave lots of great information.
0 people found this review helpful.
Response from current dealership:
Glad to hear you enjoyed your visit at Rusnak BMW, Enjoy!!
Feb 18, 2017
paulwilliams415
50
Darren Evans very responsive and considerate.
0 people found this review helpful.
Jan 25, 2017
Corona_613
Very helpful
0 people found this review helpful.
Read 35 old reviews
Jul 23, 2016
BabyDoc
Nice car but does not have the options I am looking for.
0 people found this review helpful.
Jul 20, 2016
Dealer responded with very positive email and one phone call. I followed up with a phone call but never heard back.
1 people found this review helpful.
Jul 8, 2016
Fast and courteous I bought a cpo Cadillac cts
Jun 1, 2016
Quick response.
May 20, 2016
Great. Extremely fast response. Offered a great deal on the car we wanted. We ended up leasing from this dealer. The entire experience was extremely smooth and pleasant. Thanks.
May 6, 2016
Very professional - great deal - quick, easy, seamless experience. Roger is the man !!!!!
Apr 21, 2016
dtaxer
I have worked with many dealerships over the past few years. Rusnak was by the best from start to finish. They actually meant what they said, followed up, and made the car purchase a pleasant experience. I would highly recommend them to anyone!! Ask for Claude Cantin.
Apr 17, 2016
Excellent customer service
Apr 3, 2016
Good dealer.
Mar 7, 2016
Very helpful, answered all my questions.
Jan 4, 2016
Excellent & Professional!
Dec 17, 2015
Excellent
Nov 19, 2015
The sales adviser, Bob Anderson, was awesome to work with; however, two days after purchasing the vehicle, it was in the shop with a shot fuel pump. The finance department was not that nice either.
Nov 14, 2015
Dealer responded promptly with full details.
Oct 30, 2015
Told me they would be with me after they were done with a client. Then wrote a couple hours later saying sorry they were in the middle of selling the car i requested when i wrote before and then suggested other models/styles that i hadn't inquired about.
Oct 8, 2015
Sep 11, 2015
Great dealer!!!
Aug 6, 2015
I had a great experience with Claude at Rusnak BMW. He knew that I was extremely nervous about making this car purchase, and he never rushed me or made me feel pressured in any way. Everyone there treated me with respect and it was a pleasure working with them. Go Rusnak!
Jun 30, 2015
Very responsive and offered some great deals
Jun 29, 2015
Glen did a great job at Rusnak Westlake BMW!
May 18, 2015
Had a wonderful buying experience at Rusnak. Great pricing, honesty, no games.
May 7, 2015
Even though we did not visit the dealer, their professionalism was evident in the follow up and continued contact. We would have bought a car from them but they did not have our model.
Mar 29, 2015
Thomas Ortiz
Finance department below average in wait time.
Jan 4, 2015
Sales team was great without pressure.
Nov 30, 2014
Made appointment with Jeff and was brushed off to another salesperson when I arrived. Perhaps due to the fact that it was a used vehicle and not a BMW brand? Would recommend anyone to think twice before dealing with him.
Oct 15, 2014
outstanding
Mar 2, 2014
Jan 26, 2014
Phenomenal
Dec 6, 2013
Dealer responded quickly and gave me the necessary information needed
Oct 30, 2013
Rusnak BMW have professional, low pressure sales; a pleasant, car buying experience.
Jul 10, 2013
Responded quickly and very helpful.
Jun 18, 2013
These guys didn't respond as if they need new customers. They must be satisfied with the customers they have right now. They never called back when they promised to. Upon all that, they offered me a trade-in value on the phone w/o even seeing my car. They sucked in terms of customer service.
Aug 19, 2012
Anthony called me 2x and emailed me in the first 24 hours.
Jul 5, 2011
The finance guy was a bit clinical and not nearly as personable as all the rest.
Jun 18, 2011
Great selection of cars. No pressure, fair and knowledgeable sales team.

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