Long Beach BMW

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1660 E Spring St
Signal Hill, CA 90755

Sales: (877) 514-0141

Service: (877) 514-7980

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 10, 2017
Drove over 100 miles and the car was already sold
1 of 1 people found this review helpful.
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Apr 2, 2017
Said car was sold late last night.( I called early morning.) car was still posted later.
1 of 1 people found this review helpful.
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Mar 29, 2017
econr
never made to the dealer due to distance. Excellent internet sales contacts.
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Mar 29, 2017
Victoria_4784
Excellent customer service
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Feb 28, 2017
Great Experience. They treated me like I was buying a brand new car!
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Feb 18, 2017
Very good service, very helpful. I bought the car!
1 of 1 people found this review helpful.
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Feb 5, 2017
Prompt response,clear through information
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Feb 3, 2017
alyg99
They responded to one question but then I followed up when I didn't hear back on the second question only to find out the car was sold.
1 of 1 people found this review helpful.
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Feb 2, 2017
Salesman Eddie Villaruz was very professional and I am very satisfied.
1 of 1 people found this review helpful.
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Jan 23, 2017
Contacted dealership to schedule an appt but was told the car was sold. The listing has not been removed after 3 days so I contacted Sales and once again told it had "just" been sold. This time I called the used car manager directly after and I was inform the car was 'never' sold and it is/has always been available. She transferred me back to Sales and Sales ask me to give a few hrs and will get back to me. I did not hear back so I called, left voice and email message. Never hear back from Sales and the car was really sold 2 days after. This dealership plays game. Avoid Sales 'Ben'.
3 of 3 people found this review helpful.
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Jan 19, 2017
Excellent feed bad Very professional
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Jan 16, 2017
I didn't buy (too far) but they were very friendly and professional. willing to help with all my questions and prompt to respond
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Jan 11, 2017
we had a nice talk and they promised to get back to me for ordering the BMW M2
0 of 1 people found this review helpful.
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Jan 9, 2017
Good communication!
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Dec 25, 2016
Phillip Nguyen is a great salesperson. Helpful and informative
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Nov 28, 2016
They contacted me in response to an inquiry. The posting disappeared from cargurus before I could respond. A follow-up contact said the car had been sold.
1 of 2 people found this review helpful.
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Oct 5, 2016
Great customer service, definitely recommend..Love my car
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Sep 25, 2016
Good customer service, I got contact right after I sent my enquiry to this dealer. I ended up buying a car from from them .
1 of 1 people found this review helpful.
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Sep 17, 2016
Very good service
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Sep 10, 2016
Outstanding customer service!
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Sep 8, 2016
They fallowed up quick good peeps there but wasnt ready to buy
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Aug 17, 2016
Very smooth and pleasant. Great and welcoming employees.
1 of 1 people found this review helpful.
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Jul 14, 2016
I was contacted by the dealer. I was then asked if I was interested in another car. I informed the dealer which car I was interested to see. A day later, I was told the car was not available to view because a new engine was being installed. I never received a follow-up call to let me know what the status of the advertised car is.
2 of 3 people found this review helpful.
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Jun 9, 2016
drmbuck
Slow to respond. Did not have the listed car.
1 of 1 people found this review helpful.
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Jun 1, 2016
They contacted me for a potential sale. We talked. He said he will call back after checking the inventory to make sure the car is available. He never call me back.
1 of 1 people found this review helpful.
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May 15, 2016
Very good. They followed up with lots information!
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May 13, 2016
The dealer was not interested in negotiating the price of the car over the phone nor email. Then when I asked them more details about the vehicle they said I should come into the showroom. Last discussion with them they did not respond when the vehicle was no longer available.
3 of 3 people found this review helpful.
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May 10, 2016
Very nice!!!!!!!
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Apr 20, 2016
Great we are very happy
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Apr 16, 2016
Fast response
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Apr 15, 2016
They were very helpful in me obtaining my dream car .
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Feb 4, 2016
lindsayshaw88
15
Contacted me immediately and was constantly following up, very personalized not just an automatic message response.. refreshing!
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Feb 3, 2016
purchased a 2015 328i from Eloy and Alain, fair price and xlnt customer service.
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Feb 2, 2016
Fast response, helpful dealer. I didnt get there in time before another interested customer.
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Jan 28, 2016
Purchased vehicle
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Jan 20, 2016
Decided not to pursue, but great customer service
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Jan 19, 2016
Awesome team of professionals and will definitely return for my next b purchase.
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Jan 16, 2016
They do not tell the truth about used car. Heater and blue tooth do not work. Pressure tactics
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Jan 13, 2016
Couldn't be worse. Avoid Daniella. She gets easily confused and she tried to argue with me about a request I made for her manager to call me, rather than trying to help me with my questions. I mentioned to different sales associated that an Ice Blue Mini was listed as Kite Blue and he didn't seem to care and it took days to change in their posting on CarGuru's site.
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Dec 29, 2015
quick response car already sold
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Dec 1, 2015
We had the best buying experience. No hassles. We found the perfect car and the sales and finance personnel were pleasant.
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Oct 10, 2015
They spoke too fast. Kinda felt like i was bothering them when i would ask questions about the jeep. They say that the jeep had been sold, and they hung up
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Oct 9, 2015
Just ok. Didn't really listen to what I wanted or try and make a deal to sell the car even though I was very ready to buy. Bought elsewhere.
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Sep 29, 2015
Unfortunately I had to work with Philip (Sales Person). The way he deal with me, I really felt bad. Very careless. Arrogant behavior. He didn't respect customer opinions. He is kind of pushing, and do what he wants to do. I went there to buy BMW X5 and return back just because of him. Next week, I went to Center BMW and got what I want in a good way with respect.
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Aug 28, 2015
Fair price and timely, knowledgeable staff. No pressure, very professional.
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Aug 23, 2015
Price was way too high compared to other dealerships.
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Jul 28, 2015
Not pushy. Very friendly. A little slow. We sat around forever waiting.
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Jul 25, 2015
I had a great experience at long beach bmw/mini. Mark was really helpful and got me a better percentage rate. Would definitely do business there again.
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Jul 9, 2015
Not the car they described on line
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Read 22 old reviews
May 31, 2015
Fast and professional .
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Apr 10, 2015
Great low pressure dealer to buy a car.
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Apr 9, 2015
Customer service was great
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Mar 6, 2015
Great dealership.
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Jan 27, 2015
With options, year and miles the cost is fair nor inflated.
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Jan 10, 2015
Misinformed just to come in. Dissapointed
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Oct 2, 2014
In buying a used vehicle a carfax report will not tell you everything. If I lived closer I would've taken vehicle to my mechanic for inspection. Turns out it needed struts a costly repair. Even after knowing this now I still would've bought the vehicle just wondered if the dealer knew the whole time and didn't divulge the info just lowered the price. After all was done my experience with Lenny the Used Car Manager made our transaction a little smoother.
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Sep 6, 2014
The vehicle I purchased had the engine light turn on within 2 blocks of the dealership and has not be resolved
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Aug 29, 2014
They never responded. I had to initiate contact and the car was sold but they conveniently didn't remove the ad. They push other cars on you
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Aug 15, 2014
the sales person was very help full and overall it was good experience buying from this dealership!
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Jul 31, 2014
They don't work to make a deal
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Jul 28, 2014
Quick response and communication. Very nice and helpful. Lost a star because it took them a long time to find the car despite the fact that they knew I was coming to see it. Didn't buy from them, but, would consider the dealer for the future.
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Oct 21, 2013
The car advertised was already sold.
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Jun 11, 2013
very responsive and professional
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Apr 27, 2013
Arrogant.
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Apr 21, 2013
Ben Karim was terrific. We bought the car through him and were pleased with his help and straight forward approach. We'll be going back to him for our next car purchases / leases. I would have given the dealership 5 stars but for having to wait a long time for the finance guy. The finance guy was very good but seemed to have a challenging customer to deal with before us. Meanwhile, we had a very long wait.
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Mar 8, 2013
Long Beach posted one price and when I went in to see the car it was $3,000 higher! They told me this was a problem with their corporate office. Sorry I don't buy that and because of that will most likely NEVER buy a car there. I have also told many other dealers about this experience and they too feel this is a very poor practice. Sorry Long Beach but you blew it I really wanted to buy that yellow countryman!
1 of 1 people found this review helpful.
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Oct 26, 2012
Salesman was way to pushy, so we brought our car from another dealer
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Sep 7, 2012
good
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Jun 15, 2012
Outstanding service. Eloy Maldonado was patient and knowledgeable regarding the car (even though this was a BMW dealer and I bought a used MBZ). I would highly recommend this dealership to anyone who is serious about buying an automobile.
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May 24, 2012
I have yet to go test drive this car, but I have been in contact with the dealer via e-mail and he has been very helpful.
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Sep 1, 2011
Aaron in the internet department was amazing!
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