Long Beach BMW

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1660 E Spring St
Signal Hill, CA 90755

http://www.longbeachbmw.com

Sales: (877) 514-0141

Service: (877) 514-7980

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (46)

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ernetine

Apr 10, 2017

Drove over 100 miles and the car was already sold

1 of 1 people found this review helpful.

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cheryl

Apr 2, 2017

Said car was sold late last night.( I called early morning.) car was still posted later.

1 of 1 people found this review helpful.

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econr

Mar 29, 2017

never made to the dealer due to distance. Excellent internet sales contacts.

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Victoria_4784

Mar 29, 2017

Excellent customer service

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Michele

Feb 28, 2017

Great Experience. They treated me like I was buying a brand new car!

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javier

Feb 18, 2017

Very good service, very helpful. I bought the car!

1 of 1 people found this review helpful.

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Glenn

Feb 5, 2017

Prompt response,clear through information

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alyg99

Feb 3, 2017

They responded to one question but then I followed up when I didn't hear back on the second question only to find out the car was sold.

1 of 1 people found this review helpful.

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Jesse

Feb 2, 2017

Salesman Eddie Villaruz was very professional and I am very satisfied.

1 of 1 people found this review helpful.

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van

Jan 23, 2017

Contacted dealership to schedule an appt but was told the car was sold. The listing has not been removed after 3 days so I contacted Sales and once again told it had "just" been sold. This time I called the used car manager directly after and I was inform the car was 'never' sold and it is/has always been available. She transferred me back to Sales and Sales ask me to give a few hrs and will get back to me. I did not hear back so I called, left voice and email message. Never hear back from Sales and the car was really sold 2 days after. This dealership plays game. Avoid Sales 'Ben'.

3 of 3 people found this review helpful.

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Glenda

Jan 19, 2017

Excellent feed bad Very professional

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Dito

Jan 16, 2017

I didn't buy (too far) but they were very friendly and professional. willing to help with all my questions and prompt to respond

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mike

Jan 11, 2017

we had a nice talk and they promised to get back to me for ordering the BMW M2

0 of 1 people found this review helpful.

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Rik

Jan 9, 2017

Good communication!

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Sarah

Dec 25, 2016

Phillip Nguyen is a great salesperson. Helpful and informative

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paul

Nov 28, 2016

They contacted me in response to an inquiry. The posting disappeared from cargurus before I could respond. A follow-up contact said the car had been sold.

1 of 2 people found this review helpful.

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israel

Oct 5, 2016

Great customer service, definitely recommend..Love my car

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Carlos

Sep 25, 2016

Good customer service, I got contact right after I sent my enquiry to this dealer. I ended up buying a car from from them .

1 of 1 people found this review helpful.

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Marcelo

Sep 17, 2016

Very good service

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Robert

Sep 10, 2016

Outstanding customer service!

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Ariel

Sep 8, 2016

They fallowed up quick good peeps there but wasnt ready to buy

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Josefina

Aug 17, 2016

Very smooth and pleasant. Great and welcoming employees.

1 of 1 people found this review helpful.

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Stephanie

Jul 14, 2016

I was contacted by the dealer. I was then asked if I was interested in another car. I informed the dealer which car I was interested to see. A day later, I was told the car was not available to view because a new engine was being installed. I never received a follow-up call to let me know what the status of the advertised car is.

2 of 3 people found this review helpful.

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drmbuck

Jun 9, 2016

Slow to respond. Did not have the listed car.

1 of 1 people found this review helpful.

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Derek

Jun 1, 2016

They contacted me for a potential sale. We talked. He said he will call back after checking the inventory to make sure the car is available. He never call me back.

1 of 1 people found this review helpful.

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chris

May 15, 2016

Very good. They followed up with lots information!

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Joe

May 13, 2016

The dealer was not interested in negotiating the price of the car over the phone nor email. Then when I asked them more details about the vehicle they said I should come into the showroom. Last discussion with them they did not respond when the vehicle was no longer available.

3 of 3 people found this review helpful.

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May 10, 2016

Very nice!!!!!!!

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Erick

Apr 20, 2016

Great we are very happy

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jorge

Apr 16, 2016

Fast response

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Apr 15, 2016

They were very helpful in me obtaining my dream car .

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lindsayshaw88

Feb 4, 2016

Contacted me immediately and was constantly following up, very personalized not just an automatic message response.. refreshing!

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Mike

Feb 3, 2016

purchased a 2015 328i from Eloy and Alain, fair price and xlnt customer service.

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Roberto

Feb 2, 2016

Fast response, helpful dealer. I didnt get there in time before another interested customer.

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Joel

Jan 28, 2016

Purchased vehicle

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Vivek

Jan 20, 2016

Decided not to pursue, but great customer service

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Richard

Jan 19, 2016

Awesome team of professionals and will definitely return for my next b purchase.

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Lynne

Jan 16, 2016

They do not tell the truth about used car. Heater and blue tooth do not work. Pressure tactics

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Amy

Jan 13, 2016

Couldn't be worse. Avoid Daniella. She gets easily confused and she tried to argue with me about a request I made for her manager to call me, rather than trying to help me with my questions. I mentioned to different sales associated that an Ice Blue Mini was listed as Kite Blue and he didn't seem to care and it took days to change in their posting on CarGuru's site.

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jerome

Dec 29, 2015

quick response car already sold

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Pattie

Dec 1, 2015

We had the best buying experience. No hassles. We found the perfect car and the sales and finance personnel were pleasant.

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Jose

Oct 10, 2015

They spoke too fast. Kinda felt like i was bothering them when i would ask questions about the jeep. They say that the jeep had been sold, and they hung up

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Ashley

Oct 9, 2015

Just ok. Didn't really listen to what I wanted or try and make a deal to sell the car even though I was very ready to buy. Bought elsewhere.

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Vijay

Sep 29, 2015

Unfortunately I had to work with Philip (Sales Person). The way he deal with me, I really felt bad. Very careless. Arrogant behavior. He didn't respect customer opinions. He is kind of pushing, and do what he wants to do. I went there to buy BMW X5 and return back just because of him. Next week, I went to Center BMW and got what I want in a good way with respect.

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Bill

Aug 28, 2015

Fair price and timely, knowledgeable staff. No pressure, very professional.

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Ken

Aug 23, 2015

Price was way too high compared to other dealerships.

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Read 25 old reviews

Beth

Jul 28, 2015

Not pushy. Very friendly. A little slow. We sat around forever waiting.

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Julie

Jul 25, 2015

I had a great experience at long beach bmw/mini. Mark was really helpful and got me a better percentage rate. Would definitely do business there again.

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samir

Jul 9, 2015

Not the car they described on line

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Florian

May 31, 2015

Fast and professional .

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Gary

Apr 10, 2015

Great low pressure dealer to buy a car.

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Stephanie

Apr 9, 2015

Customer service was great

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michael

Mar 6, 2015

Great dealership.

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cynthia

Jan 27, 2015

With options, year and miles the cost is fair nor inflated.

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esteban

Jan 10, 2015

Misinformed just to come in. Dissapointed

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91710

Oct 2, 2014

In buying a used vehicle a carfax report will not tell you everything. If I lived closer I would've taken vehicle to my mechanic for inspection. Turns out it needed struts a costly repair. Even after knowing this now I still would've bought the vehicle just wondered if the dealer knew the whole time and didn't divulge the info just lowered the price. After all was done my experience with Lenny the Used Car Manager made our transaction a little smoother.

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Jonathan

Sep 6, 2014

The vehicle I purchased had the engine light turn on within 2 blocks of the dealership and has not be resolved

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Bob

Aug 29, 2014

They never responded. I had to initiate contact and the car was sold but they conveniently didn't remove the ad. They push other cars on you

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miguel

Aug 15, 2014

the sales person was very help full and overall it was good experience buying from this dealership!

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maurice

Jul 31, 2014

They don't work to make a deal

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Chris

Jul 28, 2014

Quick response and communication. Very nice and helpful. Lost a star because it took them a long time to find the car despite the fact that they knew I was coming to see it. Didn't buy from them, but, would consider the dealer for the future.

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Vince

Oct 21, 2013

The car advertised was already sold.

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Diana

Jun 11, 2013

very responsive and professional

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Wolfgang

Apr 27, 2013

Arrogant.

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George

Apr 21, 2013

Ben Karim was terrific. We bought the car through him and were pleased with his help and straight forward approach. We'll be going back to him for our next car purchases / leases. I would have given the dealership 5 stars but for having to wait a long time for the finance guy. The finance guy was very good but seemed to have a challenging customer to deal with before us. Meanwhile, we had a very long wait.

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teresa

Mar 8, 2013

Long Beach posted one price and when I went in to see the car it was $3,000 higher! They told me this was a problem with their corporate office. Sorry I don't buy that and because of that will most likely NEVER buy a car there. I have also told many other dealers about this experience and they too feel this is a very poor practice. Sorry Long Beach but you blew it I really wanted to buy that yellow countryman!

1 of 1 people found this review helpful.

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Debbie

Oct 26, 2012

Salesman was way to pushy, so we brought our car from another dealer

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robert

Sep 7, 2012

good

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Ron

Jun 15, 2012

Outstanding service. Eloy Maldonado was patient and knowledgeable regarding the car (even though this was a BMW dealer and I bought a used MBZ). I would highly recommend this dealership to anyone who is serious about buying an automobile.

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Richard

May 24, 2012

I have yet to go test drive this car, but I have been in contact with the dealer via e-mail and he has been very helpful.

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nate

Sep 1, 2011

Aaron in the internet department was amazing!

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