Good customer service

Response very briefly on the car details Polite and honest

Great people! Friendly, willing to answer the simplest questions patiently with enthusiasm. Gave a quote on lease way lower than dealer closer to home. Ultimately obtained elsewhere due to wife's penchant for certain color not available there. Otherwise would have made the decision on the spot to go with Long Beach! While there, ran into a neighbor's family who also traveled the extra distance with the same fantastic price and sales experience.

Salesman was very knowledgeable about all aspects of the car I was interested in.

Very responsive and helpful. Planning to work with them moving forward.

Great and quick service

Great selection of premium cars

Very good

Someone called and told me that car was in service, never heard from them again. Why you waist people time with advertising something you dont sale anyway???

Good

Great

I ended up purchasing at a different location. But they are very responsive and helpful.

Always been courteous & responds quickly

Great folks there answered all my questions. Would definitely do business with them

contacted dealer via email that i a interested on the car three times told to come on over set up an appointment with same person (jose ) drove an hour to get there by 4:30 in the afternoon they were expected me sales person helped me out by the name perry very nice and helpfull person put in the information for the vehicle that i was interested but did not come out in their system he walked out to check whats wrong end of being that the car was sold a day before basically jose dropped a ball but not check the inventory before asked me to come on over to the dealer very unprofessional person big mistake and waisted my time i think he is in the wrong business never go there again.

Responded went to see the car but in the garage made appointment to see it the following day, called to confirm appointment but no answer, then it showed it was sold on my iPhone.

Dealer has a policy of no out of state sales. Should either nit use this platform or note it clearly in vehicle description

I purchased the car!

Very professional sales people helpful and not pushy at all

Very communicative and straight forward sold vehicle before I can see it ... still recommend

Jose and Sang were very attentive and returned my calls promptly.

Very friendly dealership they madeseveral phone calls to me unfortunately I never made it up there

Horrible BMW dealership... so disappointed. This is the definition of "car salesman" that everyone fears and mocks. They promise and promise and lie and deceive... They kept harassing me with emails and phone calls promising a better rate and price. Only after my second visit and running my credit report (thinking I will not walk away because of that commitment), that they said they can't do anything about the price, warranty or accessories. They even tried to sneak in a $150 charge into my total thinking I won't notice. Very deceiving... just sad they sell BMWs. I walked away and they even had the audacity to email me again. AVOID AT ALL COSTS!

Great service and very easy process...

Great

I'm very happy about the perspective that this might be my vehicle one day the people I've spoken to are very kind very polite nobody size nobody holds in her arms and it's just nice to talk to nice people I've had an excellent experience with your staff

Salesman low pressure and comfortable. However, it took a very long time to enter the finance office. There were very few (one) finance people in the offices after we decided to buy and shook hands on the deal. We waited over two hours from that point before entering the finance person's office AFTER agreeing on the price of the car only to find the finance manager was brought Chic-filet and my wife and i watched as Sam (finance guy) devoured his lunch before calling us in . . . we could see fries, etc. being consumed as we waited patiently in the waiting area. Sam (the finance guy) should be retired by his management. He is super slow and has difficulty with the technology associated with the sales process. Watching this old guy frown at the computer screen as he moved through the paperwork process was like watching paint dry - so frustrating and aggravating. Then he has to bring out an ipad for you to select or not select additions to your sale . . . Not his cup of tea.

The dealer responded to my inquiry of a vehicle I was interested in purchasing and having shipped to Minnesota with this: “Thank you for your interest in our store. This 2015 BMW 328i xDrive is still available, however, we've changed our rules to sell to out of state clients. You'd have to come in to see the car in person. You'd have to pay full cash for the car. Paperwork in person. Pay full price.” I guess they don’t want any business that isn’t from California, I showed this to my local BMW dealer in Minneapolis and they were embarrassed by this response as was I.

Huey was responsive and followed up to our questions- repeatedly

I had GREAT experience buying BMW 535i. From the sales consultant, sales manager and finance. They all were very professional, answered all my questions and extremely helpful without no pressure. Further, sales person personally touched up a minor paint near the door panel and I was impressed with his personal touch. I would highly recommend the Long Beach BMW to anyone who is in the market.

Only problem nobody return phone call special finance department

I really admired the cars

Very responsive staff, and flexible on pricing.