Sloane Toyota of Malvern

593 Lancaster Ave.
Malvern, PA 19355

Sales: (484) 685-5143

Service: (484) 329-7302

Today 9:00 AM - 5:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 3, 2017
My husband and I found the truck we were looking for and are very happy with all the help we have recieved.
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thanks for your review and your business, Tina!  We're happy to hear that you and your husband had a good experience with us.  We hope to see you again; congratulations on your truck!
Oct 30, 2017
Great dealer called in the morning answer all my questions went this afternoon and purchased the car . I couldn’t be happy great customer service
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thanks for sharing your positive experience, Genesis! We are glad you came in and hope to see you again! Please never hesitate to reach out if there is anything else we can do for you. Congrats on your purchase!
Oct 29, 2017
Francisrrivas
Very good service
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thanks for the five-star review! We appreciate it!
Oct 25, 2017
I was contacted, however, my request was for the carfax report that I was never sent.
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Wade, I am sorry to hear you did not receive the CarFax report you requested. I would like to get that to you as soon as possible. Would you please e-mail me with your preferred contact so I can get in touch?

Best,
Mike Nasrat
General Manager
mike.nasrat@sloaneautos.com
484-329-7312
Oct 13, 2017
Recieved immediate response from their automated email system. Then recieved an actual email stating the vehicle was sold.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sloane Toyota of Malvern:

Hi Melvin,

Thank you for taking the time to share your review. We are happy you found our response time quick and informative. We would be happy to help you find your dream vehicle if you would not mind sharing your desires. Feel free to contact us with your requirements so we can get started!
Sep 10, 2017
Was in contact with salesperson names Ann and was told car was still there than drove an hour and a half and Ann would not come out to speak with me but was instead met by Mohamed their top sales guy who told me his Manager said he couldnt sell car as he was holding it for a friend who was driving to pick it up. Was not told why Ann wouldnt tell e this or come out to meet me but was instead told they would work with me if I bought a new car. Any amazingly car is still show for sale on site.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sloane Toyota of Malvern:

Lisa, thanks for bringing your buying experience to our attention. We are disappointed to hear you did not experience the five-star service we strive to provide for our customers.  Would you mind e-mailing me your preferred contact so we can get in touch? Best, Mike Nasrat, General Manager, mike.nasrat@sloaneautos.com, 484-329-7312

Aug 30, 2017
Sharpay5000
They always in touch, making such your choices are met.phone Call is daily routine.
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

We're glad to hear you enjoyed your experience and we got you everything you need! Please never hesitate to let us know if there is anything else we can do for you!
Jul 12, 2017
grimmnight
They were professional and allowed me to test drive a few beforw making up my mind.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sloane Toyota of Malvern:

We appreciate your review and your business!  We're glad to hear that you enjoyed your experience with us.  We hope to see you again!
Jun 1, 2017
Responded immediately!
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thanks, Wanda!  Please let us know if we can be of service again.
May 8, 2017
loosehead819
Excellent on every level.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thank you for the five-star review! We look forward to serving you again in the future.
Apr 17, 2017
crg6
They responded quickly to my inquiry (within a hour or so), and Frank was kind a considerate salesman. After purchasing the vehicle, I found a few issues that were initially overlooked, but they stood behind the vehicle they sold and, after a time, reimbursed me for the needed repairs.
Is this review helpful? Yes | No
Mar 11, 2017
Even though I did not buy the car, the salesman responded right away, and was very helpful
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thank you for your feedback, John!  We're happy to hear that we were able to help.  Please let us know if we can be of service in the future!
Feb 12, 2017
This dealer couldn't be better and our thanks to Rick Dyer. If you have a problem with this dealership, there may very well be something wrong with you!
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thanks for the great review, Sal!  We're happy to hear that Rick was so helpful.  We appreciate your business, we look forward to seeing you again!
Dec 10, 2016
They were easy to deal with. They also matched or beat other Toyota dealers. I would recommend Sloane and would use them again
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Hello, Ed!
Thank you for your recommendations, and thank you for choosing Sloane Toyota!
Sep 3, 2016
good, they were attentive to my needs and tried to find a car but they did not have any car to suity needs at that time
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Mike, helping every customer to find a vehicle that matches their needs and wants is something that we aim for, and we're pleased to hear that we were able to achieve that with you! Thank you for leaving us a great review. We greatly appreciate your business!
Aug 18, 2016
very friendly
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thank you for taking the time to leave us a review, Jean! We're happy to hear that our team provided you with a friendly service. Let us know if there's anything else we can do for you.

Best,
Mike Nasrat, General Manager, mike.nasrat@sloaneautos.com, 484-329-7300
Jul 27, 2016
Bean874
Very good dealership. We shopped around for a 4Runner and this dealership did have the best price, and we ended up buying one from them. We worked with Vinny and he took really good care of us. We would recommend this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sloane Toyota of Malvern:

Congratulations on your new 4Runner! We are pleased to hear that Vinny provided you with great assistance, we will make sure to pass along your kind words to him! Thank you for the great review and recommendation! We hope to see you again soon on your next car purchase!

Mike Nasrat, General Manager, mike.nasrat@sloaneautos.com, 484-329-7300
Jul 13, 2016
The sales associates was Awesome, but the van was not ready for sale -got a lot of repairs and my question is WHY put in on the Web when you're not ready to do business. . .it was terrible!
Is this review helpful? Yes | No

Response from Sloane Toyota of Malvern:

Thank you for sharing your honest feedback, David. Though, I am glad that your experience working with our salesman went well, I am disappointed to hear that the van you were interested in was ready for sale. If there is still an opportunity, I would like to rectify the situation. Please feel free to contact me directly, so that I can assist you further. I look forward to hearing from you.

Mike Nasrat
General Manager
mike.nasrat@sloaneautos.com
484-329-7300
Jun 13, 2016
I'm still deciding, so I have not visited this dealer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 22, 2016
They got to me in a good timeframe and Tom was extremely helpful and not overly pushy about his sales tactics. I feel comfortable dealing with him again even though I wasn't interested in that particular vehicle again.
Is this review helpful? Yes | No
May 3, 2016
The automobile I was inquiring about on the Sunday 4/24/16 was no longer available on Monday 4/25...hard to believe that the vehicle sold the same day I was asking about it. Oh well....maybe ???
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 6, 2016
Best dealership we were ever at. Very courteous and professional. We were very happy with our purchase.
Is this review helpful? Yes | No
Read 14 old reviews
Nov 30, 2015
Hotep
Returned email response promptly. Made phone call for further assistance.
Is this review helpful? Yes | No
Nov 8, 2015
They got back to me right away.
Is this review helpful? Yes | No
Nov 6, 2015
Great deal
Is this review helpful? Yes | No
Mar 1, 2015
would not negotiate price
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2015
The car I was interested in had been sold the da before. I had been given a reduction in price in an email the next morning, so I went there in vain. However the people there were courteous and offered me some other choices.
Is this review helpful? Yes | No
Jan 15, 2015
mackrecyc
Very responsive and professional.
Is this review helpful? Yes | No
Sep 19, 2014
Were reasonable.
Is this review helpful? Yes | No
Sep 17, 2014
Great experience, would buy a car from them again.
Is this review helpful? Yes | No
May 19, 2014
Friendly, relaxed atmosphere. Easy to work with. Dealt with all of my issues professionally
Is this review helpful? Yes | No
Mar 8, 2014
Sold
Is this review helpful? Yes | No
Mar 8, 2014
The easiest car buying experience we ever had!
Is this review helpful? Yes | No
Jan 21, 2013
Salesman was friendly and SUPER Knowledgeable about the Chevy car even though it was a Toyota dealership.
Is this review helpful? Yes | No
Nov 13, 2012
Quick and repeated responses. Purchased the 2005 ML350 from the dealership; a few minor issues with the vehicle but OVER ALL VERY Happy with the vehicle and the fact that the dealership is standing by their product and addressing the issues. My sales person Andrew and the GM Ed are GREAT.......
Is this review helpful? Yes | No
Feb 17, 2011
2 stars - very interested in buying but the sales person doesnt seam to want to sell me something... I would have suspected more.. I am one of the top Award winning Realtors in my city so I am an easier sale than most.. The salesperson Aaron Serious probably should find a different job!
Is this review helpful? Yes | No

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