Newark Toyota World

Express Lube, New Owner Events, Rent A Car, Parts Center,
Toyota Certified Used Vehicles, Toyota Tire Center

Sales: (302) 368-6262 Service: (302) 368-6262

Today 9:00 AM - 9:00 PM (Closed Now)
Show business hours

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Dealer Details

Newark Toyota World

24 reviews
Today 9:00 AM - 9:00 PM (Closed Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Aug 21, 2019
The dealer contacted me quickly and offered any assistance I may need in test driving and possible purchase.
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Aug 17, 2019
The car was being serviced at the time of my contact but the dealer offered similar suggestions and willing to keep me updated.
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May 9, 2019
great experience good people will recommend them
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Apr 17, 2019
Very easy to deal with. Car was clean and well-prepared.
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Apr 9, 2019
Immediate Response
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Mar 23, 2019
The dealer did get in touch with me, however I had to complete research to finish answering the questions that I needed to get answered.
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Mar 21, 2019
Very professional staff. Not over aggressive in pushing the deal
2 of 2 people found this review helpful.
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Feb 16, 2019
Excellent. Went out of way to get Honda we bought that day we went. Took care of each item we were concerned about. Dealership by the way was spotless. Only problem was the ride back. Very confusing to get out of Newark as signs were vague. ( nothing to do with dealer. One of salesman named Chris took care of every concern she had.
1 of 1 people found this review helpful.
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Feb 15, 2019
We did not make it there but the person on the phone was really nice and very knowledgeable.
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Jan 13, 2019
Helpful staff on the phone. Ultimately the car was already sold as a wholesale car, and their system was not up to date. It took several days for the system get up-to date. The description did not mention specific issues with the or that is as a wholesale care.
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Dec 2, 2018
great dealer.Will go the xtra mile for you
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Nov 21, 2018
Ajay was fantastic and very helpful during the whole experience
1 of 1 people found this review helpful.
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Nov 19, 2018
Responded in a timely manner.
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Sep 5, 2018
The dealer contacted me, and the salesman & i spoke several times. He was very helpful and courteous, but unfortunately the sales manager wouldn't accept my offer.
1 of 1 people found this review helpful.
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Aug 10, 2018
Quick response to inquiry. Car was as described in ad. Easy purchasing experience. Nice, knowledgeable salesman (Jeff Turner), and nice team to assist in the purchasing process :) GREAT EXPERIENCE!!!
4 of 4 people found this review helpful.
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Jun 1, 2018
Fast and professional.
0 of 1 people found this review helpful.
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May 31, 2018
Lisa and Aaron were very helpful. I did a lot of research on my purchase and ran into a lot of great people.
0 of 1 people found this review helpful.
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May 21, 2018
They were quick and fast to reply back to me!
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May 13, 2018
Employees was friendly; I purchased the car and I love it!
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May 10, 2018
They did respond telling me the car was available and asking me if I wanted to come in and test drive it. However, I did find a vehicle at another dealer that I ended up purchasing.
1 of 1 people found this review helpful.
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Apr 17, 2018
Wonderful experience .
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Mar 23, 2018
Quality Cars & Customer Service
0 of 1 people found this review helpful.
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Mar 23, 2018
Excellent service with the salesman who was very professional and accommodating to several request during my inspection of the vehicle. I recommend this dealership to anyone.
1 of 1 people found this review helpful.
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Mar 19, 2018
Dealer contacted but found another vehicle.
1 of 1 people found this review helpful.
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Jan 5, 2018
Personal was very friendly and each one very knowledgeable in their field of work.They didn't waist my time and we're very thorough in explaining everything I needed to know and do, I even received a follow up courtesy call 3 days later to see how things were going and to make sure there were no issues and answer any questions I might of had.Car was scheduled to be dropped off in the a.m. by me for the day and I was then taken to and from work in their complimentary shuttle.
3 of 3 people found this review helpful.
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Jan 1, 2018
I changed my mind and decided that I do not want a Ranger but a Tacoma instead.. The sales lady found on in stock but it was a bit higher than my price range. Very patient and tried her best to get what I want.
3 of 3 people found this review helpful.
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Dec 25, 2017
Very responsive
1 of 1 people found this review helpful.
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5
Nov 26, 2017
Quick response and good information. Just too many closer offers to me.
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Oct 26, 2017
Good
1 of 1 people found this review helpful.
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Oct 10, 2017
Wonderful
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Sep 24, 2017
Their asking price for the vehicle was reasonable, but the deal breaker was their several hundred dollars fee for document prep., etc.
10 of 10 people found this review helpful.
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Sep 10, 2017
Great experience!
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Sep 5, 2017
Extremely professional at every point in the purchasing process. yes, we bought a car.
2 of 2 people found this review helpful.
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Aug 5, 2017
Easy to deal with. Good car, good price. I'm a 3 time repeat customer.
0 of 1 people found this review helpful.
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Jun 15, 2017
it was normal. they don't fill up your tank if you buy a used car. the Bluetooth in the car is choppy, that maybe a Honda problem. my cargo cover is jacked up. the sales guy edgar was nice. It was fair experience. definitely not a high standard as they claim.
5 of 5 people found this review helpful.
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Jun 4, 2017
Great service. They provided all the information I wanted to know and made follow-ups to make our search for an additional vehicle easier.
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Jun 5, 2017
Response from current dealership:
Hi Millette! Thanks for choosing us to help with your automotive needs!!
May 31, 2017
Drove over an hour, car was dirty and didn't look right so I passed but quick response from them will shop there in future.
1 of 1 people found this review helpful.
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May 14, 2017
Bad experience with this dealership. They don't consider the 1st customer that comes. All they want is the sell. Poor customer relations. If you were the 1st person to look at the , but the dealer can't find the keys. So you leave. Some one else comes in and say they want the car. When they find the keys. They call the other person 1st even though you was the 1st person there. All because when I left the other person put money down on the car that they can't find the keys for. To me it look like all they wanted was the money. Don't care who was 1st.
7 of 11 people found this review helpful.
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Feb 19, 2017
Asking to much money. Everyone was very nice and professional.
1 of 2 people found this review helpful.
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Jan 15, 2017
Wow great job
0 of 1 people found this review helpful.
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Dec 3, 2016
Very quick at responding
0 of 1 people found this review helpful.
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Sep 6, 2016
The car was sold when I contacted them but they were so nice and quick to my responses.
2 of 2 people found this review helpful.
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Aug 17, 2016
Very Good.
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Aug 4, 2016
Dealer was very responsive. However, when I got to the dealership the car I'd planned to test drive had been sent to another branch. It would have been nice if they'd emailed me ahead of time. They did find a similar vehicle on the lot for me to test drive and were pleasant and not high pressure.
1 of 1 people found this review helpful.
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Jul 4, 2016
They responded quickly. They took pictures and sent them to me. They sent offer sheet options. It was a positive experience but they weren't flexible on pricing , not even a few hundred dollars.
1 of 1 people found this review helpful.
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Jun 9, 2016
Dealer was fine to work with. They contacted us, however the vehicle had already been sold. We checked out other vehicles they had and even visited the dealer but they were unable to help us as they did not have what we were looking for. They were courteous and helpful and I would go to them again.
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May 17, 2016
Good experience, friendly people, but not much movement off the sticker.
1 of 2 people found this review helpful.
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May 8, 2016
Car was already sold
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Apr 30, 2016
I asked about a green Jeep with a missing fender flare, what had happened, and if it had been repaired. No one answered my question, only got a standard form letter response.
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Apr 12, 2016
good
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Apr 10, 2016
More damage to car than showed, quick response.
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Mar 12, 2016
Good
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Jan 31, 2016
Dealer contacted me to schedule a test drive. Not to work numbers
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Dec 8, 2015
Great experience!
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Oct 27, 2015
very helpful
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Oct 24, 2015
Great!
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Jul 20, 2015
Visited dealership. Friendly salesman although not extremely knowledgeable about the used car I was interested in.
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Jul 19, 2015
Mistake #1:The truck was put up for sale before it was reconditioned. I liked the truck, test drove it so I decided to buy it. After the sale, they found that it needed repair. It took a week to get it repaired and to run it through inspection. The funny thing is that the part was installed within 24 hours. The process was prolonged because of the following: Mistake #2: The sales person asked me to run it through inspection because he was going to be off the next day. I refused. I thought he was going to have someone else do it in his absence. Mistake #3: I called when he came back to work Only to find that the inspection wasn't done. I called to speak to the manager as this was ridiculous. He promised that they would get it inspected. I eventually got the truck a week later. Mistake #4: Nothing was done regarding the inconvenience. Not even a full tank of gas when I went to pick up the truck. Now this is a major dealer. I would think that they would have treat their customers better.
4 of 4 people found this review helpful.
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May 10, 2015
Vehicle sold before I arrived at dealer
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Nov 27, 2014
John my salesman was great, I would buy from them again.
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May 27, 2014
horrible good salesperson but i drove 2 and a half hours just to find out they sold the truck they were supposed to be selling me before i got there.. and thats after i was told the truck was being held for me for purchase
2 of 2 people found this review helpful.
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May 6, 2014
Did a good job selling truck. Unfortunately truck was sold day after.
1 of 1 people found this review helpful.
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Oct 5, 2013
I didn't purchase from this dealer, but they were very prompt in responding to my request.
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Aug 3, 2013
Our sales consultant, Karin, was very cooperative and knowledgeable about Toyota's vehicles.
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Jul 30, 2013
Followed up with calls but I bought somewhere else.
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Mar 27, 2013
Good follow-up calls.
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Feb 28, 2013
Good
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Feb 7, 2013
Helpful phone assistance but did not get to see the car.
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Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
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Nov 30, 2012
They were awesome. Very quick response and made several follow up calls with answering all of my questions in the meantime. Great customer service!
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Mar 30, 2012
george , at toyota world is the man !! alsome experence makes you feel like one of the guys .
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Mar 14, 2012
communication was par excellence,viz, phone calls and emails. thx.
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Jan 15, 2012
On my search for a pickup truck, Newark Toyota World was quick to respond to my questions. I called to inform them of my interest to test drive the truck. The vehicle was running and warmed up ready to go when I arrived! I avised them that I was also looking elsewhere and experienced no pressure to make a sale. I bought the truck there and would recommend them to my friends.
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