Russ Darrow Kia of Waukesha

2141 E Moreland Blvd, Waukesha, WI 53186
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Sales: (414) 422-8789

Service: (262) 547-1300

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Featured Listings
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2014 Ford Explorer XLT 4WD Used Cars in Waukesha, WI 53186

Great Deal
$3,389 BELOW
Instant Market Value of $22,376

Price: $18,987

Mileage: 75,825

Location: Waukesha, WI 53186

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Explorer XLT 4WD for sale - $18,987, 75,825 miles with Bluetooth, Navigation System, Aluminum Wheels
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2015 Chevrolet Sonic LTZ Hatchback Used Cars in Waukesha, WI 53186

Great Deal
$2,471 BELOW
Instant Market Value of $12,469

Price: $9,998

Mileage: 33,457

Location: Waukesha, WI 53186

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ashen Gray Metallic Description: Used 2015 Chevrolet Sonic LTZ Hatchback for sale - $9,998, 33,457 miles with Bluetooth, Alloy Wheels
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2015 Kia Soul + Used Cars in Waukesha, WI 53186

Great Deal
$1,975 BELOW
Instant Market Value of $13,334

Price: $11,359

Mileage: 41,603

Location: Waukesha, WI 53186

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Solar Yellow Description: Used 2015 Kia Soul + for sale - $11,359, 41,603 miles with Alloy Wheels
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2014 Kia Sportage LX AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,767 BELOW
Instant Market Value of $16,166

Price: $14,399

Mileage: 42,755

Location: Waukesha, WI 53186

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sage Green Description: Used 2014 Kia Sportage LX AWD for sale - $14,399, 42,755 miles with Bluetooth, Alloy Wheels
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2016 Kia Sportage LX AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,713 BELOW
Instant Market Value of $18,608

Price: $16,895

Mileage: 24,426

Location: Waukesha, WI 53186

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Clear White Description: Used 2016 Kia Sportage LX AWD for sale - $16,895, 24,426 miles with Bluetooth, Alloy Wheels
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2016 Kia Sportage LX AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,667 BELOW
Instant Market Value of $17,643

Price: $15,976

Mileage: 36,122

Location: Waukesha, WI 53186

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Bright Silver Description: Used 2016 Kia Sportage LX AWD for sale - $15,976, 36,122 miles with Alloy Wheels
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2015 Chevrolet Malibu LT2 Used Cars in Waukesha, WI 53186

Good Deal
$1,778 BELOW
Instant Market Value of $15,476

Price: $13,698

Mileage: 34,278

Location: Waukesha, WI 53186

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Butte Red Metallic Description: Used 2015 Chevrolet Malibu LT2 for sale - $13,698, 34,278 miles with Bluetooth, Aluminum Wheels
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2017 Kia Sportage LX AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,705 BELOW
Instant Market Value of $21,194

Price: $19,489

Mileage: 17,818

Location: Waukesha, WI 53186

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Pacific Blue Description: Used 2017 Kia Sportage LX AWD for sale - $19,489, 17,818 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/19/37/2013_ford_edge-pic-3012071003767962982-152x114.jpeg

2013 Ford Edge SEL Used Cars in Waukesha, WI 53186

Good Deal
$2,052 BELOW
Instant Market Value of $16,051

Price: $13,999

Mileage: 85,031

Location: Waukesha, WI 53186

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mineral Gray Metallic Description: Used 2013 Ford Edge SEL for sale - $13,999, 85,031 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/01/05/09/49/2016_jeep_renegade-pic-8615144022263456171-152x114.jpeg

2016 Jeep Renegade Trailhawk 4WD Used Cars in Waukesha, WI 53186

Good Deal
$1,645 BELOW
Instant Market Value of $22,640

Price: $20,995

Mileage: 10,749

Location: Waukesha, WI 53186

Average time on market: 44 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Solar Yellow Description: Used 2016 Jeep Renegade Trailhawk 4WD for sale - $20,995, 10,749 miles with Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/01/24/09/39/2014_kia_optima_hybrid-pic-5921878421920429622-152x114.jpeg

2014 Kia Optima Hybrid LX Used Cars in Waukesha, WI 53186

Good Deal
$1,276 BELOW
Instant Market Value of $14,635

Price: $13,359

Mileage: 36,865

Location: Waukesha, WI 53186

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Aurora Black Pearl Description: Used 2014 Kia Optima Hybrid LX for sale - $13,359, 36,865 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/18/11/02/2014_ford_fusion-pic-8104142126303752436-152x114.jpeg

2014 Ford Fusion Titanium AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,823 BELOW
Instant Market Value of $18,821

Price: $16,998

Mileage: 45,272

Location: Waukesha, WI 53186

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sunset Metallic Description: Used 2014 Ford Fusion Titanium AWD for sale - $16,998, 45,272 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/01/09/10/03/2017_kia_sportage-pic-7694261226558566941-152x114.jpeg

2017 Kia Sportage LX AWD Used Cars in Waukesha, WI 53186

Good Deal
$1,535 BELOW
Instant Market Value of $21,515

Price: $19,980

Mileage: 10,819

Location: Waukesha, WI 53186

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Clear White Description: Used 2017 Kia Sportage LX AWD for sale - $19,980, 10,819 miles with Bluetooth, Alloy Wheels
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2013 Ford Fusion SE Used Cars in Waukesha, WI 53186

Good Deal
$1,348 BELOW
Instant Market Value of $13,943

Price: $12,595

Mileage: 41,726

Location: Waukesha, WI 53186

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2013 Ford Fusion SE for sale - $12,595, 41,726 miles with Bluetooth, Alloy Wheels
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2015 Kia Optima EX Used Cars in Waukesha, WI 53186

Good Deal
$1,682 BELOW
Instant Market Value of $17,279

Price: $15,597

Mileage: 31,668

Location: Waukesha, WI 53186

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ebony Black Description: Used 2015 Kia Optima EX for sale - $15,597, 31,668 miles with Leather Seats, Remote Start, Alloy Wheels
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Feb 1, 2017
Nellygorda
Kinda friendly, hard to negotiate with. If you are happy to pay listing price go for it. Other wise dont waist your time trying to negotiate a deal.
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Oct 18, 2016
Sales person Karen was really nice and professional
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Sep 18, 2016
Great experience. The car was as described. We worked with Dez and he was amazing!!! Thanks for coming in after your shift ended to get the deal done.
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Sep 15, 2016
I didn't enjoy the lack of response from the person who hat was emailing and texting me but I like this dealership overall
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Sep 7, 2016
Very nice to work with - just found a vehicle that was more of exactly what I was looking for.
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Aug 27, 2016
The salesperson was very nice. When the sales manager talk to me, I was told that I would have to pay more for the car because I was not eligible for the discounts that they had advertised. I was not a veteran and I was not a recent college graduate. He told me I needed to read the small print. I left the dealership. I was not satisfied with his attitude. I felt it was a bait and switch. I did not like the idea of having to finance and pay more when I wanted to pay in full and avoid the hassle of monthly payments.
1 of 1 people found this review helpful.
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May 26, 2016
This dealer is relentless with their daily emails about getting me in. Often, the person corresponding with me misspells words and incorrectly punctuates (a big pet peeve of mine). If I wanted to come in to test drive, I would like to on my own time. Eventually, an incentive to come in was given in the form of a $25 Russ Darrow gift card. What am I going to spend $25 on at Russ Darrow? A 10 pack of air freshners? I haven't actually traveled to look at the vehicle, and my issue could be limited to one employee corresponding, but some areas of my experience have just been annoying.
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Response from Russ Darrow Kia of Waukesha:

Zach,
We are sorry to hear about your experience please contact josh@russdarrow.com so we can better help you resolve any problems you may have had - Russ Darrow Automotive Group
May 23, 2016
Thuerwachter
Timely response and follow to find alternate car when the car I inquired about was sold.
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Apr 19, 2016
Very helpful ,always called back,
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Apr 9, 2016
Called within 5 minutes. Very helpful. I plan to follow up with the dealer.
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Apr 6, 2016
Was contacted quikley and the person was very pleasant.
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Mar 26, 2016
They were good and handled my situation prifessionally.
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Mar 22, 2016
Great! Just found another vehicle closer.
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Mar 13, 2016
Shawn was a great person I can't compliment him enough
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Mar 11, 2016
Everyone was super nice and went above and beyond what i expected. Talked a lot w our salesperson and he's a great guy! Financing manager was great too! I would recommend this dealer to anyone!
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Mar 4, 2016
Dealer was very helpful and friendly,but the car with the options I wanted was incorrectly listed.
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Mar 3, 2016
My husband and I had been searching for a vehicle for quite some time and we made the decision to drive into wisconsin to look for vehicles. We made an appointment at Russ darrow Waukesha and began out trip. We had to drive six hours one way to get there and we had arranged to see an 08 suburban that they had and an 09 that the Russ darrow Milwaukee had. They said they would have it brought up when I told the woman on the phone we wanted to see that one as well. When we got there the 08 was not ready for us, not washed or detailed, not brought up waiting... We went to look at it and it was dirty inside and out, outside door moulding pieces coming apart from the body, scratches everywhere, tires with wires showing through, bad axle drivers side, bad cv joint passengers side, it had clearly hit something as the bottom black plastic below the bumper was broke! It was not even safe to drive, there were a bunch of boxes on the dealer sheet on the windshield that was marked not legal! We couldn't even test drive it, and the sales man after we pointed out the issues said" I would stay away from that one!" The 09 was never brought up due to a prior appointment being made, which would have been ok if we would have been informed of this before we left to go there to look at one vehicle. We got the call while on the road and in a no service area, never got the message until we were in our vehicle leaving the dealership. We were informed that someone had out cash down on the 09 and we would find out Monday if the loan would go through. The salesman called me Monday and relayed that he would know in 20 minutes if it was still available. I started talking price and he state that they would not budge on the price (16,590)! I still told him I was interested and to get back with me. I waited an hour and called him back to see what was going on, he said he didn't know yet whether it sold or not. I waited all day with no call, finally about 7 pm I called the Milwaukee Russ darrow to find out for myself and it was in fact still available!! I have not heard back from Waukesha since and it is now Thursday!! It was an all around wasted trip for us and a horrible first time car dealership buying experience! Totally disappointed in Russ darrow Waukesha!
1 of 1 people found this review helpful.
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Feb 13, 2016
Quick response
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Feb 2, 2016
called ahead to see if cars we were interested in were available, told that they were and would be ready for our appointment, only one car actually there that day when we got there, neither "ready" for us to test nor was salesman - very frustrating.
1 of 1 people found this review helpful.
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Nov 14, 2015
alttax
This dealer went above and beyond my expectations.
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Nov 2, 2015
Good
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Aug 2, 2015
I received a response and visited one of there other locations. Was a little disheartened when I saw they were selling a car that had been salvaged and claimed a total loss twice for over $9000.
1 of 1 people found this review helpful.
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May 12, 2015
suzalton
Great customer service/quick response time
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Apr 15, 2015
They were prompt in responding to my online inquiry. My salesman, Brad, was courteous and knowledgable as well as the finance manager, Verbie. There is pretty much no price negotiation. I did purchase the vehicle and I'm very pleased with it. After the first day driving I realized my horn didn't work they brought me in next day and fixed it at no additional cost in less than an hour. The service staff were professional and curteous as well. My overall experience was great, I reccommend this dealer for nice used vehicles.
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Old Dealer Reviews

Jul 8, 2013
Dealer called back very promptly and was very professional.
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Aug 16, 2011
Belthazar
Raising the price after someone inquires about a vehicle seems to be standard practice, as noted. I was interested in a ‘04 Grand Marquis and their Price History was: Oct 14-$10,935 | May 11-$8,939 | Today: Negotiable [which indicates it would be less than the May 11th price]. However, after they responded to the email sent through CarGurus, I sent an email back asking a few questions and inquiring about the [negotiable] price. I was told they were asking $13,498.00 (have email). That is nearly $5000.00 more than the last price and nearly $3k more than last year’s price. This seems to be classic Bait & Switch.
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Feb 5, 2011
Can't really rate, except for over phone skills were not good.I'm sure they get a lot of calls.I was going to buy 07 monte carlo and I did but the weather was also a factor to getting that far away but If they would negotiate a little on phone like some dealers I would have been there the one weekend that was weather was good.They had raised the price overnight $1400 and was'nt willing to talk about it. Kenny Hines Missouri
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