Rath at Fort Smith

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4515 Towson Ave
Fort Smith, AR 72901

Sales: (800) 796-3209

Service: (479) 274-8684

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 14, 2017
GuruD5RRW
Have had ongoing contact with them. Very professional organization.
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Apr 17, 2017
Awesome to work with, very family orientated.
1 of 1 people found this review helpful.
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Mar 8, 2017
They were quick to respond and easy to work with. Allyson was amazing and worked really hard to answer my endless questions. I was super stressed about having to buy a new car and they couldn't have made it a better experience.
1 of 1 people found this review helpful.
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Feb 16, 2017
Requested price. Got the runaround about describe my trade in...see if I qualify for financing preapproval. Was not interested in a trade in or financing. 2 days later I finally asked "How long does it take to look a price"...
0 of 1 people found this review helpful.
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Aug 20, 2016
Nice people, very knowledgeable.
1 of 1 people found this review helpful.
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Aug 15, 2016
They did call me and we made the trip to see the vehicle. They were great to work with and we purchased the car.
1 of 1 people found this review helpful.
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Jul 21, 2016
No pressure, highly helpful.
1 of 1 people found this review helpful.
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Jan 31, 2016
Answered all my questions, friendly, and polite. 5*****
1 of 1 people found this review helpful.
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Jan 11, 2016
Prompt response
1 of 1 people found this review helpful.
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Response from Rath at Fort Smith:

Thank you for your review Jeff. We try to help as fast and as efficient as possible. Please let us know if you ever need anything.
Read 8 old reviews
Oct 29, 2015
Quick response to email but refused to provide price over phone or email. I explained that i live 3 hours away and wanted to know price before i drove that distance. No reply whatsoever. So buying same vehicle from another dealership 3 hours away who did provide information.
1 of 2 people found this review helpful.
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Nov 28, 2014
Took a couple of days to respond and car is terribly over priced. No wonder its been listed for half a year.
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Apr 24, 2014
Good..
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Nov 9, 2013
Really helpful but not what I wanted
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Jul 26, 2013
Good sales man Jeremy Gillstrap help me made buying fun and easy
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Jun 5, 2012
Knowledgeable and quick
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May 18, 2012
Got a great deal on a great car!!
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May 22, 2011
The team at Rath Auto Resources in Fort Smith is truly an example of great customer service in so many ways! - They are extremely knowledgeable of the vehicles they have. I believe Michael Stahl knew more about the MKX than the Lincoln Engineers who built it! However, there was never any pressure or pushy sales pitch. - Over the past 2 months, I have visited hundreds of web sites for clean low mileage used cars. Their Website is the best I have seen in regards to detail and info provided on each vehicle! Very easy page navigation and tons of information just a click away. And when I requested a call back on the site, it was very quick. There is also a very neat payment estimator on the site. - They were up front and clearly showed me all history for their vehicles. Free AutoCheck reports are a click away on the web site and they went over it with me when I visited. I even got the OEM Lincoln MKX Window Sticker for my 2008 vehicle printed off the website. Wow! - Their pricing is excellent! It was very competitive and beat the local market by a long shot and most of the extended market I searched. I compared their prices for a loaded MKX to big mega lots in Dallas, Tulsa, OKC, Kansas City, and North West Arkansas but I came back to them every time. They price the vehicles to move them fast. - They have a very professional shop support staff as well. When I was introduced to the shop team, I found out that when they were a Lincoln dealer for 25+ years, they won many national quality awards for service quality. Same quality team now just under a different name. - Last but not least was financing. I came with pre-approved financing from my bank. However, Mark Whisenant was able to get me slightly better financing and terms on the spot. The process was quick and very professional. So I can only give the team high marks for the used car buying experience they provided me. Great team, excellent vehicles and prices, no high pressure sales pitch, quick financing equals Great Customer Service! Based on this experience, I will be a return customer for years to come.
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