Pomoco Newport News

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12629 Jefferson Ave
Newport News, VA 23602

Sales: (757) 833-8100

Service: (757) 269-3490

Today 8:30am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 14, 2017
Dustin Stewart was the salesman who helped us and he was awesome. He wasn't pushy and we felt no pressure. We would buy from him again in a heartbeat. The whole process was simple, easy and fast.
Is this review helpful? Yes | No
Aug 28, 2017
Quick response and follow up
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Jun 13, 2017
Great thank you
1 of 3 people found this review helpful.
Is this helpful? Yes | No
May 29, 2017
Rated only 3 because they advertised the vehicle as automatic but it was a standard.
1 of 3 people found this review helpful.
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May 24, 2017
Cherokee1220
Actually purchased this vehicle due to how over nice and accommodating their staff was. Drove almost an hour away and they not only got me an awesome trade deal but an incredible purchase price on this truck !!! Thanks Dustin !!!
1 of 1 people found this review helpful.
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Apr 25, 2017
Very responsive
1 of 1 people found this review helpful.
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Apr 7, 2017
Outstanding
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2017
Veyron_934
quick communication and provided lots of good information on the vehicle
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2017
Stellar_1096
Great sales people
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2016
Glenn7443
I need to give dealer a 4 star because they contacted me but I did not respond back. I am not sure this is the vehicle I want, but was interested.
2 of 3 people found this review helpful.
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Nov 1, 2016
Wen to look at vehicle, but it did not have some of the equipment required. The sales person was extremely helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 2, 2016
MarkLars
No overcommunication, just right!
2 of 3 people found this review helpful.
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Aug 4, 2016
Very good communication but no follow up
1 of 2 people found this review helpful.
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Aug 2, 2016
Jada and Bill were awesome. A very pleasurable experience.
1 of 2 people found this review helpful.
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Aug 1, 2016
Talked and explain me in good manner.
2 of 3 people found this review helpful.
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Jul 26, 2016
email contact and follow up phone call, didn't have the model I was looking for.
1 of 3 people found this review helpful.
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Jul 12, 2016
My experience with Pomoco was horrible. They asked me to put down money to hold the car, which I did. I was in constant contact with the dealer because I was going to sell my car before purchasing the Challenger. I called the salesman right before selling my car to confirm that everything was a go. He replied " the car is yours". So I sold my car and called him back to set everything to pick up the car on Monday. Monday was the 4th so he called me back and said things have changed and they would be closed. That is totally understandable but being that I work and live out of town, I wouldn't be able to actually pick up the car until Friday of that week. I call on Tuesday just checking on everything and to go ahead and add more money to my down payment. The salesman answers and proceeds to say and I quote " Ugh I called you this morning and since you didn't answer, I sold the car. " I was at work in a meeting and I had been in constant contact with them and called them before I sold my prior car to ensure that they wouldn't sell it. I would not have sold my car if they didn't have the car for me. All this guy says is ugh, you will have to take that up with the GM. All the while, they sold the car and didn't even have the decency to refund my money before. So it took them hours later to credit. They sold the car at 10 am and didn't credit me till 4 pm. I talked to the manager and all he could do was say oh I'm sorry nothing we can do. But I am here with no car and a broken promise. Trust me, do not, I repeat, DO NOT do business with these guys. They are money hungry and will do anything, like sell a car that you have been approved on( because they ran my credit and got the loan) and put money down for. Terrible!!!
25 of 26 people found this review helpful.
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Jul 3, 2016
Great customer service just took a little longer to get back with me
2 of 3 people found this review helpful.
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Jun 21, 2016
The car was acceptable, but missing some things like a spare tire and some headrests. The salesman was courteous, but unwilling to negotiate.
5 of 6 people found this review helpful.
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Jun 14, 2016
Management & Doc Fees of $495.00 killed the deal. Its not my obligation to pay Pomoco's management. I would have paid cash had it not been for this!
7 of 7 people found this review helpful.
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May 31, 2016
Great car buying experience. I was in and out with my car in 90 minutes. The truck was well priced and the service was friendly and quick. Would definitely use Pomoco again.
1 of 1 people found this review helpful.
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Apr 28, 2016
This is a reputable and well managed dealership. My experience with the sales team was fantastic. I highly recommend that you contact "Jada" directly. She is a competent and friendly young woman with 6+ years of experience at this dealership. She is very responsive and accommodating without being aggressive or bothersome. The financial department is also excellent. My "preowned" car buying experience was seamless. I purchased my vehicle within 24 hours of test drive at a price well under what should have been asked. I had the vehicle inspected both before and after purchase and it is absolutely perfect. Have something in mind? Call Jada and ask her to be on the "lookout". You won't be disappointed. Apparently this business is more interested in volume that in gouging naive customers, inventory is very fairly priced. Family run. Highly recommend.
1 of 1 people found this review helpful.
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Apr 21, 2016
We enjoyed our purchase their and the people where very nice. We were told in advance what problems the car had and it was a great deal.
1 of 1 people found this review helpful.
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Apr 20, 2016
I highly recommend Pomoco if your looking to purchase a new or used vehicle. I drove 5 hours to deal with this dealer and it was worth every penny.
1 of 1 people found this review helpful.
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Mar 8, 2016
They were too far from where I lived but was very nice.
1 of 1 people found this review helpful.
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Mar 4, 2016
Good customer service
1 of 1 people found this review helpful.
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Feb 6, 2016
Dealer responded promptly, I haven't had time to get to the dealership to look around.
1 of 1 people found this review helpful.
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Dec 18, 2015
Wonderful experience, will refer all friends and family. Jada was awesome and made this by far my best car buying experience.
1 of 1 people found this review helpful.
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Read 14 old reviews
Dec 4, 2015
The people were nice, friendly, but I'm disappointed in being told while driving to the dealership- (25 miles from my home) That the bank wanted $3000.00 down, a figure never discussed in the emails and instruction on what to bring. My biggest concern stated to them was that when I'm headed there it would be to sign the contract based on the things they told me to bring, including 600.00 down, they led me to believe a bank had accepted me based on those things...it wasn't the case at all.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2015
5 star
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Sep 21, 2015
The sales person was kind and courteous. We didn't make a purchase but we will definitely consider Pomoco for our future purchase.
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Aug 28, 2015
They made sure I got what I wanted
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Aug 26, 2015
good response from these dealers . thanks.
0 of 1 people found this review helpful.
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Aug 13, 2015
Very easy going dealership car and all paperwork was ready before I arrived to pick up the car. It was litterly sign and drive will have no problem when I want to purchas another car or truck from this dealership.
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Jun 23, 2015
GARYHUDSON1
Friendly, informative and heplfull
0 of 2 people found this review helpful.
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Apr 19, 2015
No warranties on used vehicles. If you can't guarantee your cars. No thank you.
1 of 1 people found this review helpful.
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Dec 1, 2014
We had to go to another location to pick up the vehicle. That wasn't a problem. The problem was I had to stop to put gas in car before I could even reach the Pomoco in Newport News. The oil had not been changed either. This car buying experience was disappointing. I won't recommend this dealership to anyone else.
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Jul 24, 2014
Responded promptly and gave an accurate & detailed vehicle description.
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May 7, 2014
Very pleased. Bought a pre-auction car. Full disclosure. Able to make informed decision. Should strongly consider bringing in more cars for auction.
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Jan 20, 2014
Angelo provided us with excellent service. I would go back because if the customer service I received . Everyone wade polite and did not rush us to making a decision on my daughter' s first purchase. She loves her car!! Thank you Angelo for everything!
Is this review helpful? Yes | No
Oct 3, 2012
Good Experience but found a better deal in town. I was looking for Prius IV with Solar.
Is this review helpful? Yes | No
Aug 27, 2012
The salesperson was friendly and professional. The entire process went smoothly with no pressure. We got a nice little truck at a good price.
Is this review helpful? Yes | No

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