Penske Cadillac Buick GMC of South Bay

GM Certified Internet Dealer

18600 South Hawthorne Blvd.
Torrance, CA 90504

Sales: (714) 677-8473

Service: (877) 846-3965

Today 8:30 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/07/07/02/37/2018_cadillac_escalade-pic-4537321417427825862-152x114.jpeg

2018 Cadillac Escalade Luxury RWD Used Cars in Torrance, CA 90504

Great Deal
$8,572 BELOW
CarGurus IMV of $78,567

Price: $69,995

Mileage: 5,962

Location: Torrance, CA 90504

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2018 Cadillac Escalade Luxury RWD for sale - $69,995, 5,962 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/02/37/2018_cadillac_escalade-pic-1616614788936265711-152x114.jpeg

2018 Cadillac Escalade Luxury RWD Used Cars in Torrance, CA 90504

Great Deal
$8,341 BELOW
CarGurus IMV of $78,336

Price: $69,995

Mileage: 7,289

Location: Torrance, CA 90504

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2018 Cadillac Escalade Luxury RWD for sale - $69,995, 7,289 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2018/06/19/09/09/2018_cadillac_xts-pic-6539770268160108856-152x114.jpeg

2018 Cadillac XTS Luxury FWD Used Cars in Torrance, CA 90504

Great Deal
$8,036 BELOW
CarGurus IMV of $48,031

Price: $39,995

Mileage: 3,496

Location: Torrance, CA 90504

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2018 Cadillac XTS Luxury FWD for sale - $39,995, 3,496 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2018/03/12/19/30/2010_gmc_sierra_1500-pic-4641028445864719722-152x114.jpeg

2010 GMC Sierra 1500 SLE Crew Cab Used Cars in Torrance, CA 90504

Great Deal
$3,288 BELOW
CarGurus IMV of $20,283

Price: $16,995

Mileage: 81,632

Location: Torrance, CA 90504

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pure Silver Metallic Description: Used 2010 GMC Sierra 1500 SLE Crew Cab for sale - $16,995, 81,632 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2018/07/07/06/53/2018_cadillac_escalade_esv-pic-69338345978408343-152x114.jpeg

2018 Cadillac Escalade ESV Luxury RWD Used Cars in Torrance, CA 90504

Great Deal
$7,086 BELOW
CarGurus IMV of $82,081

Price: $74,995

Mileage: 3,375

Location: Torrance, CA 90504

Certified Pre-Owned: No Transmission: Automatic Color: Crystal White Tricoat Description: Used 2018 Cadillac Escalade ESV Luxury RWD for sale - $74,995, 3,375 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Preferred Package
https://static.cargurus.com/images/forsale/2018/07/08/08/55/2016_chevrolet_impala_limited-pic-4843490706474910217-152x114.jpeg

2016 Chevrolet Impala Limited LTZ FWD Used Cars in Torrance, CA 90504

Great Deal
$2,449 BELOW
CarGurus IMV of $14,444

Price: $11,995

Mileage: 44,836

Location: Torrance, CA 90504

Average time on market: 77 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Impala Limited LTZ FWD for sale - $11,995, 44,836 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/26/09/17/2018_gmc_acadia-pic-5503809663394814881-152x114.jpeg

2018 GMC Acadia SLT Used Cars in Torrance, CA 90504

Great Deal
$3,720 BELOW
CarGurus IMV of $37,715

Price: $33,995

Mileage: 3,265

Location: Torrance, CA 90504

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2018 GMC Acadia SLT for sale - $33,995, 3,265 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/23/09/14/2018_cadillac_escalade-pic-3381806860183768013-152x114.jpeg

2018 Cadillac Escalade Luxury RWD Used Cars in Torrance, CA 90504

Great Deal
$5,218 BELOW
CarGurus IMV of $79,213

Price: $73,995

Mileage: 2,246

Location: Torrance, CA 90504

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2018 Cadillac Escalade Luxury RWD for sale - $73,995, 2,246 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Preferred Package
https://static.cargurus.com/images/forsale/2018/06/18/20/09/2016_cadillac_xts-pic-7089620841537327276-152x114.jpeg

2016 Cadillac XTS Premium FWD Used Cars in Torrance, CA 90504

Good Deal
$4,008 BELOW
CarGurus IMV of $37,003

Price: $32,995

Mileage: 5,966

Location: Torrance, CA 90504

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2016 Cadillac XTS Premium FWD for sale - $32,995, 5,966 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/06/21/09/00/2018_cadillac_xt5-pic-4265283743988115852-152x114.jpeg

2018 Cadillac XT5 Luxury FWD Used Cars in Torrance, CA 90504

Good Deal
$4,554 BELOW
CarGurus IMV of $46,549

Price: $41,995

Mileage: 2,785

Location: Torrance, CA 90504

Average time on market: 81 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Stellar Black Metallic Description: Used 2018 Cadillac XT5 Luxury FWD for sale - $41,995, 2,785 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2018/06/27/09/18/2018_cadillac_escalade_esv-pic-9148427188035328898-152x114.jpeg

2018 Cadillac Escalade ESV Luxury RWD Used Cars in Torrance, CA 90504

Good Deal
$4,338 BELOW
CarGurus IMV of $82,226

Price: $77,888

Mileage: 2,678

Location: Torrance, CA 90504

Certified Pre-Owned: No Transmission: Automatic Color: Crystal White Tricoat Description: Used 2018 Cadillac Escalade ESV Luxury RWD for sale - $77,888, 2,678 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/21/21/44/2018_buick_enclave-pic-1726403929610815874-152x114.jpeg

2018 Buick Enclave Premium FWD Used Cars in Torrance, CA 90504

Good Deal
$2,983 BELOW
CarGurus IMV of $47,978

Price: $44,995

Mileage: 2,165

Location: Torrance, CA 90504

Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2018 Buick Enclave Premium FWD for sale - $44,995, 2,165 miles with Memory Package, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package, Preferred Package
https://static.cargurus.com/images/forsale/2018/07/11/08/59/2016_cadillac_srx-pic-2003504497624781764-152x114.jpeg

2016 Cadillac SRX Luxury FWD Used Cars in Torrance, CA 90504

Good Deal
$1,969 BELOW
CarGurus IMV of $28,964

Price: $26,995

Mileage: 25,209

Location: Torrance, CA 90504

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Graphite Metallic Description: Used 2016 Cadillac SRX Luxury FWD for sale - $26,995, 25,209 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Preferred Package, Memory Package, Remote Start
https://static.cargurus.com/images/forsale/2018/07/13/19/23/2017_hyundai_santa_fe_sport-pic-4928594820353241146-152x114.jpeg

2017 Hyundai Santa Fe Sport 2.4L FWD Used Cars in Torrance, CA 90504

Good Deal
$1,755 BELOW
CarGurus IMV of $18,750

Price: $16,995

Mileage: 27,844

Location: Torrance, CA 90504

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Frost White Pearl Description: Used 2017 Hyundai Santa Fe Sport 2.4L FWD for sale - $16,995, 27,844 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2015/11/18/07/57/2016_cadillac_escalade-pic-691860022202400606-152x114.jpeg

2016 Cadillac Escalade ESV Luxury RWD Used Cars in Torrance, CA 90504

Good Deal
$3,511 BELOW
CarGurus IMV of $50,506

Price: $46,995

Mileage: 52,125

Location: Torrance, CA 90504

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Raven Description: Used 2016 Cadillac Escalade ESV Luxury RWD for sale - $46,995, 52,125 miles with Navigation System, Leather Seats, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 11, 2018
Good
1 people found this review helpful.
Jul 6, 2018
I didn't get the truck from them, but i had an EXCELLENT experience while i was there.
2 people found this review helpful.
Jun 18, 2018
GuruT9WZF
Awesome staff. Great salesperson
2 people found this review helpful.
May 25, 2018
GuruWWR9Y
After speaking with the Internet salesmen all day through calls and text we agreed (through the general manager) on a price. I told him that I did not need to test drive the vehicle I knew and understood its options and was coming in to purchase it. I said I'm coming from work in the inland Empire it would take me a couple of hours (110 miles). Upon arriving on schedule I was approached by him and told there are a couple of cts' right there. I just responded Just bring me the key to the one we spoke of. He immediately returned and said "the vehicle just sold, but we can look at other cars while you're here". I was incredulous, I told him " You just had me drive 2 hours and couldn't give me a courtesy call, This This car has been on your not 748 days and it sold to 20 minutes before I got here"? I told him " I was Extremely disappointed with these tactics " then I left! Zero stars!
8 people found this review helpful.
Response from current dealership:
Hi GuruWWR9Y, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 415-6906 when you have a chance. Thank you, and we look forward to hearing from you.
May 11, 2018
Excellent
2 people found this review helpful.
Apr 22, 2018
Dealer was excellent. I was not ready to buy at that particular moment
3 people found this review helpful.
Apr 18, 2018
Very well received. Helpful and friendly staff. They went out of their way to make you feel special! No pressure and Dana had lots of patience with me while I was taking my time to decide on which car I wanted. Thanks Penske Cadillac for a great experience.
3 people found this review helpful.
Apr 9, 2018
They are very professional and they answer all my question but we didn't agree with the price.
2 people found this review helpful.
Mar 21, 2018
Richtpd2110
I was contacted by a dealer rep and an appointment was set up. I was unable to make that appointment and rep understood and didn’t pressure me
3 people found this review helpful.
Mar 1, 2018
Very quick reply concerning the vehicle I was interested in.
1 people found this review helpful.
Feb 5, 2018
Rep was very nice and very helpful!
1 people found this review helpful.
Jan 28, 2018
It was the best experience ever. All the sales representatives where very friendly. I got a great deal with, and very happy.
2 people found this review helpful.
Dec 25, 2017
Blkve_602
Nice response, professional....
2 people found this review helpful.
Response from current dealership:
Thank you for the kind words. We appreciate your business.
Dec 18, 2017
Guru545MK
Easy.
1 people found this review helpful.
Nov 7, 2017
Dealer contacted me within 1 day, but unfortunately the vehicle was no longer available.
2 people found this review helpful.
Response from current dealership:
Sean
Thank you for sharing your feedback. We are sorry the vehicle was no longer available and are happy to address any concerns you may have by phone. Thank you again.
Oct 8, 2017
The absolute worst experience I've ever had. Had an appointment and drove over an hour to get there, only to find out the salesman left for the day. They told me someone else would help me, but we waited 20 minutes because he was eating. We then look at the car, which had 3 large and deep scratches that were never disclosed. Then, the salesman says he will offer us gas money for the inconvenience. After a while, he tells me to come meet the manager. When I get to his office, the manager asks me why I came to him. I then turn to the salesman, who has a blank stare. He then finally tells the manager that I am asking for gas money. Mind you, I never once asked for it, but the salesman offered it to me. The manager then shrugs me off and says that he would never give a customer gas money and that it's our fault for assuming a car wouldn't have scratches and that they don't disclose those things in pictures or descriptions. Then, 2 managers overhear the discussion and chime in as well, in front of several other customers. Couldn't help that several other cars for sale also had major scratches. Completely unprofessional, rude, dishonest staff with damaged cars. Bottom line...DO NOT GO TO PENSKE CADILLAC BUICK GMC SOUTH BAY!!! Complete waste of my Saturday afternoon.
19 people found this review helpful.
Response from current dealership:
Thank you for sending your feedback. We apologize for your frustration. Please know your satisfaction is very important to us and we hope to work with you to resolve these issues.Thanks again for your time and your business. I look forward to speaking with you soon. Harout Boyadjian | General Manager 310.370.5661 Hboyadjian@socalpenske.com
Oct 7, 2017
Awesome
0 people found this review helpful.
Aug 6, 2017
Great staff! Knowledgeable and friendly. Quick to answer questions.
0 people found this review helpful.
Aug 4, 2017
Molly Butler
If I could give negative stars I would. I would love to have bought this car but the manager I dealt with was aggressively pushy and tried to intimidate me into signing things I was not comfortable with. He raised his voice when I refused to sign things, and was noticeably angry when I asked questions about charges that I was uncomfortable with. It was such a horrible experience I didn't even go back to get the car. I will forever tell anyone I know not to go there.
20 people found this review helpful.
Response from current dealership:
Molly
Please accept my sincerest apologies over this. We do appreciate your business and we would like to make this up to you. Thank you for bringing this to our attention! Your experience with us here is very important to us, and this is far outside of our usual standards. Please call me at your earliest convenience, so that I can take care of you personally. Harout Boyadjian ' General Manager 310.370.5661 Hboyadjian@socalpenske.com
Jul 17, 2017
Lagarto
Nice to do business with Penske, good finance and nice sales persons
1 people found this review helpful.
Jun 3, 2017
I told him before I went in I didn't want my credit pulled unless he was sure I could get a loan. I told him I already had a lease on a car with GM financial, my credit score was around 600 and my monthly income was $7500 a month with only 10 % usage of my credit cards. I was told " no problem" we can get you in a loan for sure. I waited 6 hours while they tried to get a loan and then they came back and said because I already had a loan they couldn't get me another one without a co signer who they wanted to be my son because we live in the same house. His income in only $2500 a month and credit is about the same as mine. They said go home and we'll call tomorrow and you can come get your new car. I waited until 4 pm, no call when I called back I was told they couldn't do it and now my credit is 60 points lower because they pulled it so many times . Makes me REALLY mad !!! Typical car salesman not truthful.
18 people found this review helpful.
Response from current dealership:
I am disappointed to hear that your recent visit to our dealership did not leave you completely satisfied. Thank you for your feedback though, as it helps us continue to improve. If you would, please reach out to me at your earliest convenience so that we can discuss any concerns or questions you may have. Harout Boyadjian, General Manager, 866.721.1695
Apr 30, 2017
Sales person got in touch but the car had sold two days before. Wish he had told me that earlier in the day when we were first in touch.
5 people found this review helpful.
Response from current dealership:
I am disappointed to hear that your recent visit to our dealership did not leave you completely satisfied. Thank you for your feedback though, as it helps us continue to improve. If you would, please reach out to me at your earliest convenience so that we can discuss any concerns or questions you may have. Harout Boyadjian, General Manager, 866.721.1695
Apr 27, 2017
GuruSQZR
Great service and follow up by Thomas. Found just what I wanted
1 people found this review helpful.
Dec 2, 2016
Yes, you attention was very nice with me thank you ,,so much
Aug 28, 2016
Outstanding customer service. Dana The sales person really makes you feel comfortable to make a great deal and gives you different options to negotiate the right price.
1 people found this review helpful.
Aug 12, 2016
barbsiet
40
Dana J. and Michelle were excellent in their quick response and professional customer service.
1 people found this review helpful.
Read 26 old reviews
Jul 14, 2016
Very quick response
1 people found this review helpful.
May 18, 2016
MrCole
Although I didn't purchase a vehicle from this dealership they were professional in their communication and answered all my questions
1 people found this review helpful.
May 9, 2016
Great Service!
Apr 28, 2016
Fast and great response
Apr 15, 2016
Very friendly sales people and the staff followed up with me to get me the extra key and they ever overnighted the package to me. I wish they would have had some light snacks to offer as you end up spending a minimum of 3 hours there, but other than that it was a great experience!
Feb 13, 2016
The salesman was helpful.
Dec 24, 2015
Car was sold
Dec 6, 2015
Not responsible. Car with accidents and is problematic, and the dealer refuse to do anything about it.
3 people found this review helpful.
Nov 20, 2015
Quick response. Great customer service
1 people found this review helpful.
Mar 15, 2015
WE made it all work . I flew in from Colorado Springs Colorado and was greeted and picked up at LAX airport from the dealership salesman Tom . It was all smooth . We all could hang out . Being from a smaller market going to the big time it was all great.Step out of your comfort zone people. Everyone was very friendly and business like . I would love to tell all of you Car Guru folks to step up and roll . YOU too can get a great deal like I did.....Gator On . Gator Joe on the GO....
0 people found this review helpful.
Nov 27, 2014
Lorenzo did a great job and made it easy. I felt comfortable buying the car sight unseen and having it shipped to reno.
Aug 22, 2014
Misleading... They seemed shady... Especially when the salesperson tried to pass off the OLD body model cadillac CTS v as the new incarnation... Does he think the consumer is uneducated?
Aug 17, 2014
Was told car was there at night, next morning somehow it was not in the inventory anymore (sold).
Aug 15, 2014
quick response
Aug 3, 2014
They advertise vehicles they don't have anymore and try to sell you other stuff
Jul 3, 2014
Purchased a car from these folks. My initial experience with them was dreadful. The GM came to the rescue and all turned out well.
Apr 8, 2014
Had the car listed at one price and with in two days raised the price $7000 took me awhile to get the vin. no. Would not ever do business with them and i was doing a cash deal there loss!
Jan 28, 2014
They Got Back To Me 2 Weeks Later The Car Sold And The Had The Nerve To Ask If I Wanted To Come See The Car And It Wasn't Even Online For Sale...!!!
Sep 5, 2013
Terrible service in person and over the internet. What a shame for Cadillac.
Jul 11, 2013
Replied quickly & arranged for a test drive. All employees I dealt with were very courteous and knowledgeable .
Jun 16, 2013
Had us drive to the store and then claims car sold. They lied and said they had the car we were looking for but never did, tried to sell us something else. A total waste of our time. Thanks for nothing Penske.
Jun 10, 2013
Apr 9, 2013
Excellent Job !! Excellent Service loved the overall experience there in South Bay :)
Mar 30, 2013
They sold the car already they said but continued to email me about it. After a couple nasty emails back they finally stopped.
1 people found this review helpful.
Jul 23, 2012
- Curteous professional salesmen - Wide arrray of inventory to swelect from - Competitive prices
Apr 28, 2012
The most help full place I recommend these dealer to any one excellent service from now on these is the only car dealer for me

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