Open Road Honda

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Express Service, Certified Used Dealer, Internet Certified, Customer
Appreciation Days

50 Route 1, Edison, NJ 08817
Map & Directions

Sales: (732) 839-4777

Service: (888) 527-2753

Today 9:00am - 9:00pm
(Open Now)
show business hours
Dec 23, 2016
Arthur is very helpful. Good experience.
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Aug 13, 2016
Dealer kept saying the car was a hard top convertible when it was not. Handed me the wrong KBB price for the wrong car. Then the dealer did not reply to my emails.
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Jun 13, 2016
My salesmen Art was really good. Open road honda has some work to do. The car had 2 things that needs to be corrected and I was told that those things were done. After 2 day of waiting I picked up the car and drove it for 2 days and the check engine light comes on. Now this was the main thing I wanted corrected. Because I have the same car at home I knew all the did was turn the light off and hoped it would come back on. So I go back to the service and I was told after pushing the subject that indeed they only turned it off thinking it was a false code. Give me a break. It was the cat coverter. That never gives a false code. and the AC blower motor was making crazy noise. They never even looked at that. So I told them to fix it or return my money. The Cat converter was fixed but I was told they were not going to fix the AC blower motor so I called the GM. I left a message and explain the whole thing and told him I told them if these things were taken care of they had a deal. The used car manager said no way but the salesmen Art was upstanding and said these thing were talked about before the purchase so the GM stepped in and said fix it. If you dont know how to buy a used car you will get screwed. That isnt just at open road honda, its at any dealer. Because they wer not upfront with me and put forth effort to deceive me I wouldn't buy another car from them but I would deal with Art.
1 of 1 people found this review helpful.
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Jun 7, 2016
Called and spoke to someone and they were very helpful.
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May 5, 2016
Called me back but I had already found a car
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Sep 15, 2015
Sam was very helpful and knowledgeable. I would definitely buy another car from them.
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Jun 4, 2015
Good overall. Helpful with information regarding my needs.
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May 12, 2015
Excellent
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May 12, 2015
The salesman was nice (Art). Did everything in his power to please. The finance mgr was called away to a mtg in the middle of our purchase. We waited for 2 hours for him and we were there for a total of 6 hours. The Leaf was advertised as a SL but when we arrived...we found out it was a SV. Did not like the experience.
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Mar 15, 2015
Did not honor the emailed price that was quoted.
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Old Dealer Reviews

Nov 20, 2014
I didn't get the impression the Internet Mgr. really knew much about their product. Dismissed the airbag recall issue as though it didn't matter. I think they're going to find out it does in the near future. I decided against buying a Honda until they change those airbags!!
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Nov 14, 2014
Went to look at the car, immediately add an "appearance package" cost of $500. And tried to lock me into a deal that was no where near what I had offered. Walk away... quickly.
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Nov 1, 2014
Courteous responded to email
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Jul 5, 2014
They continuously harass me about buying a car wheni told them i was still looking around between the constant phone calls and emails i wont use them now
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Jun 7, 2014
ok
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Nov 25, 2013
Not a good car buying experience. after wating 4 days for the dealership to correct 2 mechanical issues that the Honda certified van had ( Gas cap sensor, and TPMS light on) the day I went to pick up the vehicle I realized that the Windshield had several small cracks. they offer to " Fix it" but refused to change the windshield. I consider a creacked windshield to be a significant safety issue specialy for a family vehicle, there for I walked away. I did not think That a certified Honda vehicle from a reputable Dealership should have a cracked windshield but the manager explained to me that replacing the windshield was not part of the Honda Certified pre-owened 150 point inspection Criteria. Also the TPMS showed up again. not confident of honda Certified inspections procedures or criteria. Alex and Frank the sales agents were very respectul, helpful and interested in me as customer but I dont think this is true for the management of this stablishment. desapointed.
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Oct 9, 2013
Turned out they were just to far away. Very nice people.
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Jun 25, 2013
They were very responsive to my inquiry.The internet manager was very instrumental in the whole process and the deal I got was close to what I was looking to pay (off by 500 dollars on a relatively new car). The problem is the guy who actually sold me the car didn't explain anything. I was standing around waiting for an hour (with my kids) for the last guy to do the license paperwork, but had no idea why. He didn't explain anything about how the car works or when I would get the final paperwork. But everything else was fine.
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Jan 16, 2013
Racer_X
24,695
Dealer was very responsive (Better than most) via e-mail and phone. Changed my mind about the car b/c of higher mileage than I wanted.
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Dec 3, 2012
edserrano
Nasty people. STAY AWAY. They must think all buyers are idiots!!! It's your money, spend it somewhere else!!!
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