Nyle Maxwell Pre-Owned Super Center

Said they would call back and never did

Very good experience with a knowledgeable and friendly sales representative but an overly aggressive sales management approach.

Worked with me and I didn't feel swindled.

Good response time

Quick to respond to my questions.

Already sold when contact was made

LJ answered my questions, quick to respond, made the process fast and painless.

They responded quickly

Good service

Very quickly to contact me backi

They called back promptly but did not have the car I was inquiring about.

It was great I ended up getting the car great service and Jose got us what we exacly wanted to pay

Nice folks and great facilities. Really good finance guys.

Great sales folks. Responsive and found exactly what im looking for

Avoid this place!!!! Drove 3 1/2 hrs to the dealership for a set price and the finance person changed the price!! It's was really 33,1111 not 22,655. Also they changed the contract and would not show/ explain the changes. Then left the lot locking us inside after hours with the salesperson. Terrible experience!! And the general manger was no help with a resolution.... Actually defending the unprofessional behavior

I tried multiple times to get an email back with an out the door all inclusive price stated, and a copy of the window sticker to confirm options on the vehicle discussed. After more than a dozen emails and phone calls still nothing. I only get back email reassuring me how much they want to help but they never answer either question. I cannot afford to travel their and find out that vehicle is gone or has additional cost. One of their last contacts told me that vehicle was under contract from the beginning of our conversations and they were trying to find another one. I was never told this until almost a week later. Disappointed.

Unfair and horrible experience, when told the vehicle's 4 wheel drive didn't work correctly during test drive, the dealer tried to make a deal anyway and said if we can make a deal the car can be moved up in line for inspection. Extremely disappointing

Very good

Good excellent

Best car dealership experience I have ever had. Thankyou Bill

Great dealership, very professional and friendly

I would almost call it a bait and switch. The vehicle wasn't there because it had been sold wholesale, but I didn't call ahead of time to make sure the vehicle was there. The staff was friendly and gave me the news immediately with no run around. I would buy from them in the future, but I will call ahead to make sure the car is there.

Over all good experience

Said they would give me a said price on my trade in then when it came to closing the deal shorted me 1,200.0 to make up some on the 32,798.00 price .that was disappointing being low balled on the trade in. outer then that it was not a bad experience. he also calmed to not now who cargurus was and at first did not want to give me the car for the cargurus price .

Great experience, no pressure, and got the car I wanted.

Took care of things in a very timely, and courtious manner.

This is a great dealership. The people here really work with you and are very helpful

When I expressed interest in this car I was repeatedly contacted by several people at the dealership. However, when I went to actually look at the vehicle, the first two people had no idea what car i was talking about, and the third said it had been sold at auction days ago. This would have been useful information to impart during the many email exchanges.

Great car shopping experience!

Good communication.

Very responsive. great followup. Brandon stayed on top of the deal the whole way.

They were very helpful and made a great effort to find a vehicle that was to my liking and in my budget.

Still looking but Bill Curtis has been helpful

the car they called me in to see had hail damage, had been hit on multiple body panels, and the convertible top didn't work. AND it was still not priced competitively.

I bought a used Lexus LS430 from these guys. I live in Denver, and they are in Austin, so I bought it sight-unseen. Salesman name was Polo - honest, thorough, friendly, responsive. I really wanted someone to tell me all the details, and he did. He said it was a great car, and the thing is BEAUTIFUL. I did have a third-party inspection (recommended; I used Auto P.I. in Austin - great) - but they just agreed with Polo. Every part of my interaction with this dealer has been great. We did financing over the phone and FedEx, they got me a great rate, and they got the car onto the transport on time. Highly recommended.