Napleton Porsche

311 E Ogden Ave
Westmont, IL 60559

Sales: (312) 586-9066

Service: (630) 725-0911

Today 9:00 AM - 8:00 PM
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2015 Acura TLX FWD with Technology Package Used Cars in Westmont, IL 60559

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 12, 2017
Very prompt at responding back to me
Is this review helpful? Yes | No
Dec 7, 2017
GuruDYTPH
Very nice. Will work again with them
Is this review helpful? Yes | No
Nov 26, 2017
tstoyo
Smooth transaction , no complaints. Always on time and reliable responses
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Nov 20, 2017
Was very surprised that I got the run around from this dealer. When trying to negotiate a price I had three different prices. The first was the lowest. I received a intial price that we were less than $2K different between what I was willing to offer and what they could sell the car at. When I raised the question that the vehicle did not come down in proce at all I was told the original price was computer generated and that they were raising the price so I was getting a discount. Sounded like the normal salesman pitch to me. I then heard from the manager and he asked if there was anything he could do to make a deal and I said provide me the best price. And he came back significantly higher than the original salesman. When I explained that I had a lower price before,the manager came back with a lower price but still higher than the original salesman price. It was as if the salesman and the manager never talked or where playing games. Thank goodness I did not waste my time going to the dealership to get the run around on price. I then copied the General Manager in on what was going on an he could not have cared less because they never reached out to see if we could correct the issue. Watch out for these guys they are shady or at minimum do not even know how to communicate within their own dealership. Not sure whatever happened to good customer service but I expect more out of a Porsche dealership.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2017
ChrisFreeCars
5
I haven't bought a car from them, but have been negotiating with them. They respond quickly and politely. Perhaps we'll come to a deal eventually. With my limited email contact, they seem very reasonable.
Is this review helpful? Yes | No
Nov 4, 2017
The salesman " Dick" was very good at keeping his word. Kept me informed, an returned all calls. Ny next purchase will be with Napelton.
Is this review helpful? Yes | No
Oct 7, 2017
The test driving and purchasing process was cordial, relaxed and pleasant. I would buy there again.
Is this review helpful? Yes | No
Sep 10, 2017
Amazing experience. Everyone I spoke with there was fast at getting back to me and helpful with the process of buying the car.
Is this review helpful? Yes | No
Sep 5, 2017
Guru9X6TH
Bought this car,great service,friendly staff
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Aug 29, 2017
Timely in contacting individuals along with positive discussion and satisfying details. Very professional atmosphere that comforts a potential client that the goal is for satisfying results.
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Aug 9, 2017
responded quickly unfortunately car was already sold
0 of 1 people found this review helpful.
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Aug 9, 2017
Very helpful professional salesperson. EXTREMELY helpful with purchasing vehicle
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Jul 27, 2017
Great dealer.
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Jul 8, 2017
Excellent! Very professional staff!
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May 15, 2017
Vamat
On there toes, friendly.
1 of 1 people found this review helpful.
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Mar 15, 2017
Nice people, no "hard sells".
1 of 1 people found this review helpful.
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Feb 16, 2017
This car was not available and left for the auction prior to my appointment. Car left on Thursday and I received two emails confirming my appointment on Thursday and Friday for a 10am Saturday appointment. It was a 200 mile round trip. Good news is that I purchased an A7 from their "sister" dealership that Saturday.
5 of 5 people found this review helpful.
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Feb 11, 2017
Exige_3051
Extremely friendly and helpful. Great deal and experience.
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Feb 4, 2017
Very helpful and friendly
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Jan 19, 2017
After rather simple negotiations I purchased the car. Very niqce to deal with and promptly returned my calls.
1 of 1 people found this review helpful.
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Jan 11, 2017
When I was there they immediately tried to upsell me to a Cayenne S! I told them that I was only interested in a Base model 6 cyl.! They never made the effort to at least show me the advertised model. When I did not bite on the much more expensive Cayenne S model, the saleman and the manager immediately lost their interest in me (I could be a potential customer in the future) and said good bye! No word of contacting me in the future, putting my interest in the data base etc. IF I CAN NOT SELLL YOU NOW, no interest attitude!
8 of 9 people found this review helpful.
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Dec 8, 2016
Prompt response
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Nov 22, 2016
Had a great experience dealing with Napleton Porsche. Very responsive, courteous and an amazing customer service.
Is this review helpful? Yes | No
Nov 5, 2016
Jesse373737
I was really unhappy the way they lied to me about they would give me for my trade, they have me a price on line and even sent me a final bill of sale to sign, but when I got there, they thought they could just change their mind on what they said they would give me, I think they thought they had me roped in since I had driven 3 hrs to get there that I would except the new price they offered, pretty funny when I walked out. Shady experience.
6 of 6 people found this review helpful.
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Oct 23, 2016
Easy to deal with
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Oct 11, 2016
Although the initial reach-out from the dealer could have been quicker, once I made contact with them the experience was excellent. Napleton Porsche have a great inventory and the sales person was extremely helpful and client focused. I ended up buying a car from them - not the original one identified, but another in their stock.
1 of 1 people found this review helpful.
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Jun 3, 2016
Really wants to sell me the car.
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Apr 1, 2016
Great experience!
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Mar 18, 2016
played telephone tag for several days ;could not get together on price!!!
1 of 1 people found this review helpful.
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Feb 13, 2016
very helpful.
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Jan 19, 2016
Very pleasant experience
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Read 21 old reviews
Jan 16, 2016
Terrific people to work with.
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Jan 16, 2016
very informative, smooth experience
Is this review helpful? Yes | No
Nov 3, 2015
Excellent
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Nov 1, 2015
Thanks nice people great deal
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Oct 25, 2015
They were fine. Responded promptly and courteously.
Is this review helpful? Yes | No
Sep 29, 2015
It worked as advertised. Thank you
Is this review helpful? Yes | No
Apr 24, 2015
Really good service the suv I was looking at was all ready sold but there custemer service is exelent they reply me e mail in minutes
Is this review helpful? Yes | No
Aug 7, 2014
Chris was great, prompt response, car ready to test drive when scheduled, I wish I was in the market for a Porsche, but we decided to buy the Explorer. The car was as advertised, and Chris made the process great.
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Jul 12, 2014
They were responsive to my questions
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Dec 29, 2013
Lied about the condition of the car. In person there were many things wrong that they avoided in the pictures online.
1 of 1 people found this review helpful.
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Jul 13, 2013
Excellent Service.
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May 30, 2013
Dealer responded in a day. Very good follow-up on my request.
Is this review helpful? Yes | No
Apr 8, 2013
Outstanding sale people, no pressure, honest, pleasure to do business with.
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Feb 16, 2013
Called back like 4 days later and said car battery was dead and if I wanted to buy it they would jump it. Who really wants an Sclass benz wih a jumped battery?!?? Not a good experience
1 of 1 people found this review helpful.
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Jan 10, 2013
Communication by dealer is fair, but honest. The dealer however seems not too interested in fixing technical problems of the car offered before offering the car for sale. Had expected from a Porsche dealer.
1 of 1 people found this review helpful.
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Dec 15, 2012
joramo627
Quick response
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Dec 10, 2012
Returned calls timely.
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Dec 3, 2012
This place is a joke. It must be a tactic where you never talk to the same person twice...terrible at returning phone calls. Find another dealer if you can.
1 of 1 people found this review helpful.
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May 5, 2012
Napleton was fantastic. They were honest, fair, and easy to work with. We are extremely happy with our car and would recommend them to anyone!
Is this review helpful? Yes | No
Feb 1, 2012
They were very professional and a pleasure to deal with.
Is this review helpful? Yes | No
Jan 17, 2012
Napleton Porsche gave quick a response. It was unfortunate that the car sold the night before. Car Gurus , Great resource
Is this review helpful? Yes | No

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