Mike Bass Ford Mazda

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5050 Detroit Rd
Sheffield Village, OH 44035

Sales: (440) 934-3673

Service: (888) 792-5251

All reviewers have been verified to have contacted this dealer – Learn More
May 4, 2018
Very courteous. Just wasn't interested in Escort available.
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Apr 4, 2018
Awesome dealer. Very easy to work with.
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Mar 28, 2018
mark ochs
Treated good, nice people working there. Would recommend them to others.
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Mar 22, 2018
I have bought a couple used cars here. They are very friendly and no pressure tactics. They always keep in touch. Highly recommend them excellent dealer
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Mar 18, 2018
GuruYN6ZC
Was good, answered my question, was timely in getting back to me.
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Mar 16, 2018
Fleece420
They were helpful, prompt and bent over backwards to meet my needs. It is easy to recommend them to a buyer.
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Feb 27, 2018
Guru57YXD
Such great service
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Feb 25, 2018
I was trying to buy a 2008 Honda Odyssey LX,and I contacted the dealer but right a way they increase the $ 1000.00 on that vehicle,that’s the listing price was $5,990 but after I contacted them they make it 6,990.so I was so frustrated with this dealership especially with the sales person and his boss,so I always recommend all costumers better not to go in this dealership to buy any cars,but now I m so happy coz I got the same years Honda Odyssey in a same price but that was fully loaded,like leather seats,backup cameras and DVD.
1 of 1 people found this review helpful.
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Feb 2, 2018
kingsimmons
Excellent
0 of 1 people found this review helpful.
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Dec 20, 2017
dana jensen
I was contacted within a few hours ,professional and polite.
1 of 2 people found this review helpful.
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Nov 28, 2017
GooRoo007
Prompt, professional contact.
2 of 3 people found this review helpful.
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Nov 3, 2017
I submitted a request for information and within an hour the dealer had contacted me. I was able to look at the vehicle the next day and am now in the process of buying it. Paperwork isn't totally completed yet but I do believe all will go well.
1 of 1 people found this review helpful.
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Sep 21, 2017
Andrew couldn't have been nicer. We would definitely work with him again.
2 of 3 people found this review helpful.
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Jul 8, 2017
They were timely and very helpful
1 of 2 people found this review helpful.
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Jun 14, 2017
They always was super nice and when something went wrong they made sure it was right. Great job guys keep the positive attitude and I'll send more people your way !!
1 of 2 people found this review helpful.
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Feb 26, 2017
This ad is a come on. I called about but was told it was sold yet it is still posyed on cargurus
10 of 12 people found this review helpful.
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Feb 22, 2017
Is was great
0 of 2 people found this review helpful.
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Feb 12, 2017
LadyJ1225
Dealer was quick to respond to my inquiry and provide additional information. I am still working with them on trying to figure something out for the car I am interested in. They are keeping me in the loop while we work through this.
1 of 3 people found this review helpful.
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Jan 24, 2017
ottie29
Great customer service. Return my calls promptly
2 of 3 people found this review helpful.
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Dec 8, 2016
good
2 of 6 people found this review helpful.
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Nov 30, 2016
Fair price, reasonable offer for my trade in. Pretty painless transaction
1 of 2 people found this review helpful.
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Oct 27, 2016
jackyl56
Called and was told truck had been sold few days back. WTH.
3 of 5 people found this review helpful.
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Sep 17, 2016
Boblawthers
I wanted him to describe the car in a more detail. I wanted to know in my opinion why they where asking this price for a vehicle with 88,000 miles. He did contact me and told me he would contact me back in a day or two. I never heard back from. I certainly am not driving about 100 miles round trip without my questions being answered.
4 of 4 people found this review helpful.
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Sep 13, 2016
Very helpful and good people to work with
0 of 1 people found this review helpful.
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Aug 30, 2016
Jcbrown16
Dealer got back to me right away. Unfortunately we couldn't do business but very good customer service by Joe.
0 of 1 people found this review helpful.
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Aug 16, 2016
Didn't buy from them but responded timely.
0 of 1 people found this review helpful.
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Aug 7, 2016
Terrible. When someone finally called me back, THEY DID NOT WANT TO DEAL. PERIOD. Would not budge on price AT ALL. Even when it was pointed out that car was $1,484 overpriced. So I went somewhere else and bought a brand new 2016 with only 39 miles for a whopping $42 more than Bass wanted for a 2015 with 28,000+ miles. Same car.
8 of 8 people found this review helpful.
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Aug 7, 2016
Car popped up on my CarGuru feed on a Sunday night around 6:45, I responded immediately and they emailed the next day around 10:45 and said it was sold. Was it ever even available?
3 of 7 people found this review helpful.
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Jul 29, 2016
Responded back to my email but never answered my calls
2 of 3 people found this review helpful.
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Jul 19, 2016
Very helpful salesman who was kind enough to help negotiate the price down notably.
0 of 2 people found this review helpful.
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Jul 19, 2016
Jeep was over priced in terrible condition. No sales representative ever came to help me on the lot after being there 20 minutes just looking for the car then another 10 inspecting it. No representative ever contacted me back after my email.
5 of 5 people found this review helpful.
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Jun 15, 2016
Low pressure, feel confident with my purchase. Allowed MY mechanic to evaluate.
1 of 3 people found this review helpful.
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Jun 3, 2016
intensefellow
He was quick and polite! Was a great help!
0 of 2 people found this review helpful.
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Read 7 old reviews
Mar 26, 2016
Salesman was superb! Very quick response and excellent follow up for specific vehicle
0 of 2 people found this review helpful.
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Feb 26, 2016
The dealership was very quick in responding and keeping good communication. I did purchase a car from another dealer, but will keep Mike Bass in mind for the next car.
1 of 3 people found this review helpful.
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Feb 25, 2016
Almost made a deal, sales manager made offer to change stripes then when they found out the price of stripes thaey said they could not do the deal.
2 of 3 people found this review helpful.
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Jan 20, 2016
Two email were required to obtain a Yes/No answer to a simple question. Answer could be obtained with a 5 second visual inspection of the vehicle... apparently too much trouble.
3 of 3 people found this review helpful.
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Nov 13, 2015
Our salesman was kind, direct, used our time wisely, and didn't pressure us. I've already recommended a few families to visit Mike Bass Ford. We were very impressed. Ultimately, we didn't purchase a car from the used lot but when we're in the market for a new car. We will definitely head back to Mike Bass.
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Oct 5, 2015
initial call, but no follow-up from salesman.
2 of 2 people found this review helpful.
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Aug 23, 2015
too much money for the car
1 of 1 people found this review helpful.
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