McGrath Volkswagen of Dubuque

2075 Holiday Dr, Dubuque, IA 52002

Sales: (319) 465-9313

Service: (888) 710-2634

Today 9:00am - 8:00pm
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2004 Ford Expedition Eddie Bauer 4WD Used Cars in Dubuque, IA 52002

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Good Deal
$1,272 BELOW
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Location: Dubuque, IA 52002

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Fair Deal
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2014 Buick Encore Convenience Group AWD Used Cars in Dubuque, IA 52002

Fair Deal
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2013 Ford Fusion Hybrid SE Used Cars in Dubuque, IA 52002

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All reviewers have been verified to have contacted this dealer – Learn More
Feb 24, 2017
mcrecorder
Talked to a sales lady on the phone who described the car (CR-Z) as near mint condition. drove out with a friend (appx 3 hr round trip) only to find the sales gal was not even in the same town as the car, which had 4 damaged wheels, lots of paint scratches, and a drivers carpet that was in terrible shape... Not as described at all. However the sales mgr was very apologetic about the problem and did his best to "smooth things over." But sadly it still ended up a 1/2 day wasted because I didn't want a car I needed to "fix up".
Is this review helpful? Yes | No

Response from McGrath Volkswagen of Dubuque:

Hi there! I would like to know more about this situation and who you all dealt with. Please reach out to me at any time, I'm extremely sorry about this situation! Trevor Arnold, General Manager | tarnold@mcgrathauto.com
Jan 20, 2017
Good communication, I ended up purchasing a different vehicle.
Is this review helpful? Yes | No

Response from McGrath Volkswagen of Dubuque:

Hi Jason! I'm glad to hear that we were able to help as much as possible! Congrats on the new vehicle! (Don't forget about service department for all your service needs!!) Feel free to reach out to me at any time! Trevor Arnold, General Manager | tarnold@mcgrathauto.com.
Oct 31, 2016
Friendly and interested car people, helped me load the car on a twin-axle trailer to take it to Wisconsin.
Is this review helpful? Yes | No
Oct 18, 2016
They abviously want to sell cars! They followed up immediately!
Is this review helpful? Yes | No
Aug 11, 2016
Very nice, understanding of our situation. Was not willing to come off of their number at all. Didn't make a deal.
Is this review helpful? Yes | No
Jul 31, 2016
This dealership went above and beyond my expectations. They were patient, curtious, and straightforward. I had totalled my car and needed another in a hurry. I made a quick, last minute purchase and, although the dealership closed at 6 and I could only pick up my car at 6:30, they agreed to have someone meet me half way with my new purchase. Once we met up, the salesman sat me down and went over all of the features with me. He took the time to answer all of my questions and even set up my car net system. I was so impressed. Thanks McGrath for your wonderful service, and a special thank you to George Stephenson for all of your help. I am certainly a happy customer and would recommend you to anyone!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2016
The car wasn't what our daughter wanted being a manual transmission, Staff meet our price before we realized the car was a manual. Kept looking for a car for us & was in contact several times. Good People, very friendly & professional. Would definitely use their dealership in the future.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2016
The vehicle was sold. They were suppose to have another one and when I got there it was at another location.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2016
They were nice we just couldn't come to a price
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 14, 2016
Subpar customer service and inflexible.
Is this review helpful? Yes | No
Mar 25, 2016
ok but their price is way to high for the year of the truck but quick respose so i give a 5 star rating with out no business transaction
Is this review helpful? Yes | No

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