Martin Chevrolet

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Ed was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
- Martin Chevrolet

Thanks! We appreciate the 5 star review!

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

We're glad everything was completed quickly for you! Reach out if there is anything further we can help with!

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the great review!

Thank you for letting us know about your problem right away so we could get it corrected! We appreciate your business and look forward to seeing you next time!
- Martin Chevrolet

Dennis,
Thank you for the positive feedback!  Please let us know if there is anything further we can help you with!
-Martin Chevrolet

Thank you for your feedback about our staff. We are happy to help whenever you need anything further! Have a great day!

Hi Greg!
Thank you for the 4 stars! Let us know if there is anything else we can help you with!
- Martin Chevrolet

Sandy,
We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for taking the time to let us know how we did and we look forward to your visit to our store to pick up your new vehicle! We hope you have a great day!
- Martin Chevrolet

Thank you for the compliment and 5 star rating! We hope to hear back from you soon!
- Martin Chevrolet

Aldo,
Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Martin Chevrolet

Hello,

Thank you for taking the time to leave some feedback about your experience with us. It really helps us tighten our processes to give our customers the best service possible.
With that being said, we want to make sure you have the info you need. Could you let me know which vehicle you were looking at and what day you called us? We want to make sure these type of mistakes don't happen and your help is critical in helping us find where our process broke down. Please give Anne Brownlow a call at 815-459-4000 or email us - abrownlow@martin-chevy.com.
Thanks,
Martin Chevrolet

Juan,
We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave a review and we hope to see you again in the future!
- Martin Chevrolet

Thank you for the great review!

We're pleased to know we have been able to exceed your expectations and really help you out!  Thanks for the great rating and recommendation!
- Martin Chevrolet

Alex,

We appreciate all feedback, both positive and negative. The vehicle you were looking at did have a lot of upgrades done by our dealership which unfortunately doesn't reflect in the value listed on Cargurus as they are going only by factory options.  I can assure you if we were able to give you any discounts on that vehicle, we certainly would have. We would like nothing more than to earn your business but sometimes we are just not able to come to an agreement when it comes to pricing. Best of luck to you with your search and if there is anything else we might be able to help with, pl

Alex,

We appreciate all feedback, both positive and negative. The vehicle you were looking at did have a lot of upgrades done by our dealership which unfortunately doesn't reflect in the value listed on Cargurus as they are going only by factory options.  I can assure you if we were able to give you any discounts on that vehicle, we certainly would have. We would like nothing more than to earn your business but sometimes we are just not able to come to an agreement when it comes to pricing. Best of luck to you with your search and if there is anything else we might be able to help with, please don't hesitate to reach back out to us!
- Martin Chevrolet
Less ...

Paul,

Thank you for posting this review. Its unfortunate that we are too far from you because we would be very pleased to earn your business. Keep in touch if you change your mind about coming this way and thanks for the 4 stars!
- Martin Chevrolet

Thanks for the 5 star review Trevion!

Thanks for the nice review Paul! Enjoy your new Suburban! - Martin Chevy

Thanks for the review and 5 stars!

Art,

Thanks for contacting us and for the great review! Should you need anything further, let us know!

- Martin Chevrolet

Linda,
Thank you for taking the time to post a review. We did look back into your 3 requests to us about this vehicle and the emails back and forth with our rep and while yes, you requested a large discount, which we are not able to do she did tell you in an email:
"We have one shot to put our best foot forward, we won't lose anyone's business over a few dollars. I don't believe they will be able to take thousands off the price but we will certainly do what we can to make sure you're comfortable with the payments."
Our rep has sent 2 emails since then - one to explain the benefi

Linda,
Thank you for taking the time to post a review. We did look back into your 3 requests to us about this vehicle and the emails back and forth with our rep and while yes, you requested a large discount, which we are not able to do she did tell you in an email:
"We have one shot to put our best foot forward, we won't lose anyone's business over a few dollars. I don't believe they will be able to take thousands off the price but we will certainly do what we can to make sure you're comfortable with the payments."
Our rep has sent 2 emails since then - one to explain the benefits of purchasing from us and one to ask if you still wanted to come in to see the vehicle and try to work out a number. Furthermore, in the email about the benefits it explained our LIFETIME FREE OIL CHANGES and CAR WASHES that we provide with the purchase of a vehicle which, depending on how long you keep your vehicles, would more than cover the discount you were requesting.   As you can see from Cargurus, our pricing on this vehicle is in-line with the market for the equipment and condition.
We will discontinue our contact with you about this vehicle if you wish but please don’t hesitate to contact us again should you decide this might be the vehicle for you.

Thank you
Anne Brownlow
abrownlow@martin-chevy.com
815-459-4000 Less ...

Kate,
Thank you for the 5-Star review and for the kind words! We appreciate you choosing us and hope you are enjoying your new ride!
- Martin Chevrolet

Thank you so much for the great review! We can't wait to see pictures of your finished vintage Impala!
- Martin Chevrolet