Castle Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

400 E Roosevelt Rd
Villa Park, IL 60181

Sales: (630) 448-8029

Service: (866) 233-8549

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2017/11/17/12/46/2011_buick_lucerne-pic-7563224046814408355-152x114.jpeg

2011 Buick Lucerne CXL Premium FWD Used Cars in Villa Park, IL 60181

Great Deal
$2,372 BELOW
CarGurus IMV of $10,849

Price: $8,477

Mileage: 85,350

Location: Villa Park, IL 60181

Average time on market: 33 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: White Diamond Tricoat Description: Used 2011 Buick Lucerne CXL Premium FWD for sale - $8,477, 85,350 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/01/16/11/36/2013_toyota_tundra-pic-5888361958879436185-152x114.jpeg

2013 Toyota Tundra Used Cars in Villa Park, IL 60181

Great Deal
$4,227 BELOW
CarGurus IMV of $27,227

Price: $23,000

Mileage: 122,110

Location: Villa Park, IL 60181

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Super White Description: Used 2013 Toyota Tundra for sale - $23,000, 122,110 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/02/17/21/39/2017_gmc_terrain-pic-7882925771739633947-152x114.jpeg

2017 GMC Terrain SLE2 AWD Used Cars in Villa Park, IL 60181

Good Deal
$3,090 BELOW
CarGurus IMV of $26,867

Price: $23,777

Mileage: 10,102

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2017 GMC Terrain SLE2 AWD for sale - $23,777, 10,102 miles with Bluetooth, Backup Camera, Remote Start, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2017/12/05/04/29/2017_gmc_acadia-pic-7533722749224863422-152x114.jpeg

2017 GMC Acadia Limited AWD Used Cars in Villa Park, IL 60181

Good Deal
$3,407 BELOW
CarGurus IMV of $33,184

Price: $29,777

Mileage: 22,332

Location: Villa Park, IL 60181

Average time on market: 62 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2017 GMC Acadia Limited AWD for sale - $29,777, 22,332 miles with Bluetooth, Leather Seats, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/10/12/16/22/2017_ford_f-150-pic-7140648223869442498-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Villa Park, IL 60181

Good Deal
$3,667 BELOW
CarGurus IMV of $32,667

Price: $29,000

Mileage: 19,953

Location: Villa Park, IL 60181

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Race Red Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $29,000, 19,953 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/03/13/07/2015_gmc_yukon-pic-5273323543981960543-152x114.jpeg

2015 GMC Yukon SLT 4WD Used Cars in Villa Park, IL 60181

Good Deal
$2,983 BELOW
CarGurus IMV of $42,760

Price: $39,777

Mileage: 44,392

Location: Villa Park, IL 60181

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Onyx Black Description: Used 2015 GMC Yukon SLT 4WD for sale - $39,777, 44,392 miles with Leather Seats, Navigation System, Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/01/28/01/55/2015_chevrolet_tahoe-pic-2704042106559623551-152x114.jpeg

2015 Chevrolet Tahoe LTZ 4WD Used Cars in Villa Park, IL 60181

Good Deal
$2,824 BELOW
CarGurus IMV of $44,301

Price: $41,477

Mileage: 50,818

Location: Villa Park, IL 60181

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Tahoe LTZ 4WD for sale - $41,477, 50,818 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, DVD Entertainment System
https://static.cargurus.com/images/forsale/2018/01/13/22/56/2017_chrysler_300-pic-286712852060920621-152x114.jpeg

2017 Chrysler 300 C AWD Used Cars in Villa Park, IL 60181

Good Deal
$1,849 BELOW
CarGurus IMV of $25,326

Price: $23,477

Mileage: 26,625

Location: Villa Park, IL 60181

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Chrysler 300 C AWD for sale - $23,477, 26,625 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2017/12/27/07/21/2015_chevrolet_traverse-pic-1959117443692387548-152x114.jpeg

2015 Chevrolet Traverse 1LT Used Cars in Villa Park, IL 60181

Good Deal
$1,530 BELOW
CarGurus IMV of $19,907

Price: $18,377

Mileage: 58,485

Location: Villa Park, IL 60181

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Granite Metallic Description: Used 2015 Chevrolet Traverse 1LT for sale - $18,377, 58,485 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2017/04/18/19/16/2017_chevrolet_cruze-pic-6351776670852134232-152x114.jpeg

2017 Chevrolet Cruze LT Hatchback FWD Used Cars in Villa Park, IL 60181

Good Deal
$2,327 BELOW
CarGurus IMV of $19,574

Price: $17,247

Mileage: 6,377

Location: Villa Park, IL 60181

Average time on market: 76 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Cruze LT Hatchback FWD for sale - $17,247, 6,377 miles with Bluetooth, Backup Camera, Aluminum Wheels, Driver Confidence Package, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2017/11/16/13/21/2016_chevrolet_trax-pic-3863994148203946350-152x114.jpeg

2016 Chevrolet Trax LS Used Cars in Villa Park, IL 60181

Good Deal
$1,369 BELOW
CarGurus IMV of $14,846

Price: $13,477

Mileage: 9,555

Location: Villa Park, IL 60181

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 Chevrolet Trax LS for sale - $13,477, 9,555 miles with Bluetooth, Steel Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/01/18/08/07/2015_chevrolet_traverse-pic-3931625921191004729-152x114.jpeg

2015 Chevrolet Traverse 1LT Used Cars in Villa Park, IL 60181

Good Deal
$1,492 BELOW
CarGurus IMV of $20,969

Price: $19,477

Mileage: 46,590

Location: Villa Park, IL 60181

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Velvet Metallic Description: Used 2015 Chevrolet Traverse 1LT for sale - $19,477, 46,590 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/12/13/08/27/2014_gmc_acadia-pic-8471542844952571922-152x114.jpeg

2014 GMC Acadia SLT1 AWD Used Cars in Villa Park, IL 60181

Good Deal
$1,653 BELOW
CarGurus IMV of $21,653

Price: $20,000

Mileage: 78,761

Location: Villa Park, IL 60181

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2014 GMC Acadia SLT1 AWD for sale - $20,000, 78,761 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/12/12/07/49/2014_cadillac_srx-pic-7370636444240074852-152x114.jpeg

2014 Cadillac SRX Luxury AWD Used Cars in Villa Park, IL 60181

Good Deal
$1,781 BELOW
CarGurus IMV of $24,258

Price: $22,477

Mileage: 40,793

Location: Villa Park, IL 60181

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Terra Mocha Metallic Description: Used 2014 Cadillac SRX Luxury AWD for sale - $22,477, 40,793 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/12/23/08/44/2017_chevrolet_suburban-pic-8956621559664399007-152x114.jpeg

2017 Chevrolet Suburban LT 1500 4WD Used Cars in Villa Park, IL 60181

Good Deal
$2,603 BELOW
CarGurus IMV of $43,603

Price: $41,000

Mileage: 39,350

Location: Villa Park, IL 60181

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2017 Chevrolet Suburban LT 1500 4WD for sale - $41,000, 39,350 miles with Leather Seats, Navigation System, Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 9, 2018
Great customer service. I was contacted right away and got the information about the vehicle that I was interested in. Pleasant experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 31, 2018
johnthebanker
Once I was able to negotiate a buy the Castle Team was Great. Rosa was a joy to deal with and Thanks to Ivan and the whole team. Keep up the good work, John the banker
1 of 1 people found this review helpful.
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Jan 30, 2018
GuruDTVW3
We bought their car. Good service, very accommodating, excellent car. No complaints at all.
1 of 1 people found this review helpful.
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Jan 28, 2018
GuruBY1J
Most dishonest dealership I've ever been to. I drove 5 hours to see a car that they had advertised on their website. I called to confirm the website price before coming, they said yes, it is indeed that price. I test drove the car--great. We sat down for price negotiation. The lowest they said they could go is $5,000 over what is listed on their website! Classic bait and switch. (The salesman said he didn't know why it was listed so low. The funny thing, ALL their Cruze models were listed lower on their website than their "lowest that they can go" so it wasn't a misprint or mistake. I will be contacting the BBB about this company. Incredibly unethical. Very sad experience.
3 of 3 people found this review helpful.
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Jan 20, 2018
David Lee
They responded very quickly and was very helpful. I haven't decided yet on my selection, but I'm sure when I do they'll accommodate me. Then I can give you that last star on the rating...
0 of 1 people found this review helpful.
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Jan 6, 2018
5charlie7
good
0 of 1 people found this review helpful.
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Jan 3, 2018
Nicolaso
Good experience.
1 of 1 people found this review helpful.
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Dec 15, 2017
Mark Kaiser
Very responsive. No pressure at all.
1 of 1 people found this review helpful.
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Dec 8, 2017
GuruZQGZ2
You wonder why the price is so low when I went there the vehicle had a lot of damage that doesn't show in the picture or they did not take a picture of the damage and a lot of scratches most of these vehicles look good until you go see it in person now you ask the salesman what is your best price because I didn't know it had all of this damage now they say that is my best price it is a nice vehicle you just have to come out your pocket and get the scratches and the dent fixed
7 of 7 people found this review helpful.
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Dec 5, 2017
My experience was phenomenal. Contacted me with in minuets when I first made contact by e-mail. Told them what I wanted and they got right on it to work with me. 350 mile drive was well worth the trip. Drove my vette home within 2 hours from the time I got there on Saturday. Would recommend them to anyone
1 of 1 people found this review helpful.
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Dec 3, 2017
Yes they reached out to me but I did not go see the car in person yet. This dealership is to far from me.
1 of 1 people found this review helpful.
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Nov 3, 2017
GuruZTZDV
Great service
1 of 1 people found this review helpful.
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Oct 6, 2017
GuruD3WLB
Contacted me quickly about the car. Car is in great shape! Worked with me to answer any questions I had and come to an agreeable price! Nice job!
2 of 3 people found this review helpful.
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Sep 7, 2017
GuruS8XT
I received a prompt call to my inquiry. I said they were willing to make a deal on their car marked up 5000 over msrp. I went to buy the car and they would not budge on the over priced car so I left
4 of 4 people found this review helpful.
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Aug 25, 2017
I texted the internet sales manager what time I would be there for a test drive. When I got there, it took them 45 minutes to bring the car to the main dealership. Due to time, I left before the car arrived. I came back a few days later and the receptionist didn't tell them I was coming and it still took 15 minutes to bring the car up. The car was filthy, had no gas and the hybrid batteries had no charge, so the test drive was unimpressive. I bought a car there before and their service department is great.
4 of 4 people found this review helpful.
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Aug 11, 2017
GuruR5PQ
Dealer was very good, and friendly service.
1 of 1 people found this review helpful.
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May 23, 2017
Very helpeful
1 of 1 people found this review helpful.
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May 6, 2017
Excelente services
1 of 1 people found this review helpful.
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Apr 27, 2017
Car was involved in the rear end collision and did not buy a car, but Victoria and Olivia did a good job providing me info I needed.
2 of 2 people found this review helpful.
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Mar 23, 2017
lilynina
I was not at all impressed with the condition of the 2014 ,Chevy cruse. The salesperson was not at all motivated in showing the car. Will not visit again.
5 of 5 people found this review helpful.
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Feb 19, 2017
Kstine98
I was contacted by a low level sales person that would simply read the information on the car. No real knowledge. I made an offer and it was refused. That is fine. But then they would keep contacting me (I assume some sort of automatic call back / email back system). They were nice and pleasant, but it was a factory type, assembly line set up.
3 of 3 people found this review helpful.
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Feb 9, 2017
One of the only dealers I have spoken to that actually responds to your questions. They were very nice and upfront.
1 of 1 people found this review helpful.
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Feb 5, 2017
Marlin_619
The people were very nice just couldn't get the deal I wanted.
2 of 2 people found this review helpful.
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Jan 15, 2017
Wanted to buy a used car from them. Drove 3.5 hours to find out it was in very poor condition....when he told me it was in great shape. Not only did it have lots of scrape and chips but the door trim was coming up!
4 of 4 people found this review helpful.
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Dec 28, 2016
Communicative
0 of 1 people found this review helpful.
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Dec 21, 2016
Aatawfik
We scheduled an appointment with someone, then when we showed up, he wasn't there. We were given another sales person and told that the car we asked for has already been pulled up and is ready for us. The sales guy then led us to a chair and sat us down, then asked what we were looking for. We told him and said we just wanted to look at it and we had another appointment. He then left to "go pull the car up" and didn't come back for 15 minutes! He seemed disinterested the entire time we were there. We left after we looked at the car. They have continued to contact us but we won't be doing business there because of this experience.
4 of 4 people found this review helpful.
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Dec 21, 2016
Went in the same day and they were very helpful and wanted to know if there was anything they could do to assist and help.
1 of 2 people found this review helpful.
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Nov 18, 2016
Great
0 of 2 people found this review helpful.
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Nov 14, 2016
Purchased truck, now issues already. Sold me a bad used vehicle
6 of 6 people found this review helpful.
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Nov 7, 2016
Great response
0 of 2 people found this review helpful.
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Sep 2, 2016
Told me car was sold ten minutes before I got there I don't believe them.they were able to communicate with me before but couldn't call me to say it wasn't there so I didn't have to waste my time going down there? Poor way to run a business.
7 of 7 people found this review helpful.
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Aug 25, 2016
Even though I have not made a purchase because of my credit they are still trying to work with me they are great
2 of 2 people found this review helpful.
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Jul 29, 2016
Very helpful and honest
2 of 2 people found this review helpful.
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Jun 9, 2016
TOTAL WASTE OF TIME.. I asked for specific options for the car, I was assured they were all on the car. I pulled into the lot after a 2.5 hour drive. I opened the passenger door to see if it had a power passenger seat, it did not. That was one of the specific options I asked for. They then commenced to try to sell me something else on the lot. I think it is called "Bait and switch", or maybe they are just incompetent.
5 of 5 people found this review helpful.
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May 21, 2016
Easy going and good prices. Friendly environment. Happy with purchase.
2 of 2 people found this review helpful.
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Apr 12, 2016
colleentia
Very helpful people. There cars are beautiful and in top notch shape.
2 of 2 people found this review helpful.
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Apr 1, 2016
The customer service was terrible. Every time we called, we were told that we would get called back and it never happened. For our issue to be resolved, it required a trip back to them, since they wouldn't talk over the phone. Our drive to them was 2 1/2 hrs long!
3 of 3 people found this review helpful.
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Mar 6, 2016
The experience was great
1 of 1 people found this review helpful.
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Read 44 old reviews
Jan 17, 2016
Excellent
Is this review helpful? Yes | No
Dec 28, 2015
Not helpfull at all , does not respond to communication(s)
2 of 2 people found this review helpful.
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Dec 22, 2015
Great experience, great personnel and Professionalism. Very happy overall.
Is this review helpful? Yes | No
Dec 14, 2015
I had spoken to somebody in specific who knew my info. They sold the car that I had inquired about within one day so I had to go to a different location to view one similar. I was aware of the first time buyer program and had a down payment. The location they sent me wanted me to either have a co-signer or have bring more money. I left the dealership with no car and confused since going over there was supposed to be for a good outcome. After leaving and the following day I was trying to get in contact with the person who spoke with me online but never got a response. Still to this day have not got in direct contact with the guy who knew my story.
3 of 4 people found this review helpful.
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Dec 5, 2015
After making an appt. to see the car and their assuring us they will hold the car for us since we were driving 6 hours to buy the car, we were 4-1/2 hours from home when they sent an e-mail and called to say they sold the car. Very unhappy with them. Bought a car the same day elsewhere.
4 of 4 people found this review helpful.
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Nov 12, 2015
carkira
Good. Bought car from here
Is this review helpful? Yes | No
Oct 1, 2015
Awesome found a car
Is this review helpful? Yes | No
Sep 17, 2015
Very professional, contacted me immediately and followed up
Is this review helpful? Yes | No
Aug 18, 2015
I asked them to run my credit card one time only,within I got approved or not to avoiding affect on my credit score and to keep low hard inquiries on it,but without my permission the ran my credit card 5 times, I told them many times never run it more than once but it was very bad.
3 of 3 people found this review helpful.
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Jul 28, 2015
nice people
Is this review helpful? Yes | No
Jun 26, 2015
This dealership is wonderful I purchased a different truck new less miles and got a wonderful price
Is this review helpful? Yes | No
Mar 27, 2015
Absolutely amazing!!!
Is this review helpful? Yes | No
Feb 15, 2015
dealer responded in a short time, I just realized it was too far away
Is this review helpful? Yes | No
Jan 17, 2015
Great service. ...John porter is the man! ! Very friendly. ..above and beyond to make the car buying process painless. ..The car I bought had some battery issues.. John gave me a loaner until everything was corrected. .. Will buy from here again!!!
1 of 1 people found this review helpful.
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Jan 9, 2015
I was very DISSAPOINTED yesterday when I drove 45 minutes to your dealer after confirming with the Internet sales manager that I would be there in an hour and it took me 1.5 hrs after the email was sent, I arrive and the car was still buried in snow, without gas and the sales person expected me to drive it full of snow, unable to see the condition of the car, I asked him the car needed to be clean so I could take closer look at the car, specially if I drove down there willing to spend 40k , 20 min later we get called to go back by the repair shop to only see it in the same condition, we go back to the front and wait another 15 get called back to see the car and the car is still all wet unable to really appreciate what a corvette z06 looked like, we continued to go back to the front at that time my brother spoke to the sales man - front manager and a few other people that Incan only suggest worked at the dealer, they didn't seem to worried and we weren't taken serious, the Manger that was at the front went as far as to tell co- worker that I quote " they don't have to buy it " I couldn't believe that a known Chevrolet dealer would carry itself in this manner and not give the expected customer service that a dealership should provide. With that being said to earn my business again would be very difficult as I still have a very bad picture from what we were put through, even a little discriminad, I went there ready to buy a Corvette and after I left than the emails started coming in with excuse after excuse, I wouldn't recommend this dealer...
5 of 5 people found this review helpful.
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Dec 19, 2014
Actually, the deal responded very quickly via email and phone. They were very prompt and not pushy.
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Nov 4, 2014
Not too pleased with them. They had another "customer" bidding against me who was buying the car. Castle passed on me for this reason. Turns out they didn't buy the car after all. I guess a bird in the bird is worth two bush.
3 of 3 people found this review helpful.
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Oct 31, 2014
Iswara_412
So I read the other reviews and thought this was a reputable dealership. So I attempted to do business here. Supposedly Had a deal done and was supposed to go and sign papers then to find out that the deal had never been done nothing was ready. I was not even approved for the loan. I was told by Mike the guy handling the deal everything was in the business office and ready to go just bring in the $3800. He said he would call me back with the exact amount needed for taxes and first payment.. Long Story short never heard back from him that night but I called before I drove out there and talked to several people before I received the answer of you are not approved for the truck. Then the Sales Manager said there's nothing I can do for you. He did say Sorry but had no reasons or didn't know anything about the deal or what had transpired during the day. Save yourself the time and effort and goto a dealership that wants your business and has customer service. Also I would make sure if your buying used from here you get your mechanic to perform an inspection glad I did but thats another story.
4 of 4 people found this review helpful.
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Sep 24, 2014
Extremely grateful to have done business with this dealer. Very professional and generous. Katie Jasionowski, in particular, was a delight to work with. Looking forward to continue doing business with them.
1 of 1 people found this review helpful.
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Aug 16, 2014
Great
Is this review helpful? Yes | No
Aug 5, 2014
Very nice and quick to respond. Helped me figure things out that weren't just to get me to buy a car.
Is this review helpful? Yes | No
May 11, 2014
Good response time.
Is this review helpful? Yes | No
Apr 15, 2014
Great
Is this review helpful? Yes | No
Mar 12, 2014
Had a great experience the salesman Ryan was honest and strait to the point my son was able to drive out with the car he wanted and was looking for thanks Ryan and keep up the good work
Is this review helpful? Yes | No
Feb 21, 2014
Seriously the worst experience ever. I don't know if there is enough stamina in my hands to type all the things that went horribly wrong at this place. Do yourself a favor and avoid it even if they have your dream car at the lowest price you have ever seen!
2 of 2 people found this review helpful.
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Dec 3, 2013
ok
Is this review helpful? Yes | No
Nov 24, 2013
Nice
Is this review helpful? Yes | No
Oct 16, 2013
It took forever! But for it being the first time I buy a car, it was a great experience with the right people!! They did their best to do all they can to make sure my boyfriend and I were very satisfied with the customer experience, the finance, and made sure we were very happy about the car itself. I loved it, and recommend going to the beautiful castle! :) Thank you so much again!!! -Feliz (Chevy Fusion)
Is this review helpful? Yes | No
Sep 11, 2013
not very good with trade ins
1 of 1 people found this review helpful.
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Aug 21, 2013
Dealer gave a prompt response to me inquiry about the vehicle I was interested in, and were very helpful and not pushy when it came to answering all the questions that I had about the vehicle. My salesman Ryan took excellent care of me and got me the best deal on the vehicle that I wanted. My mom has done business with Castle Pontiac for many years and I will continue to carry on this tradition due to their excellent customer service.
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Aug 8, 2013
Don't go here...sales people lie to get you in door just to raise price....no follow up and high prices to pay for their "free" oil changes
2 of 2 people found this review helpful.
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Oct 12, 2012
Sales person was a jerk. He raced thru the parking lot with the car he was showing me screeching the tires. Did the same when he returned the car. I asked him questions about the car and gave me smart #@# answers. Didnt seem interested in selling me anything.
3 of 3 people found this review helpful.
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Sep 13, 2012
Phone only
1 of 1 people found this review helpful.
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Sep 8, 2012
The were very courteous and responsive. They just did not have the car I wanted.
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Aug 28, 2012
quick respones
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Jul 23, 2012
After making an appointment and exchanging several e-mails and calls regarding a vehicle i was interested in, it was being sold when I arrived for my test drive. I had spoken to Michael the day before and the morning of before I left to ensure the vehicle would be available and ready for me to drive. When I got there, they were processing the sale for others but kept trying to tell me it wasn't the same car I wanted. They even offered for me to test drive the vehicle while the other party was waiting for approval of financing to complete the sale. How unprofessional. Then to add insult to injury, I received an e-mail the next day asking me about my test drive. I asked them not to contact me again.
3 of 3 people found this review helpful.
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Jun 24, 2012
Excellent customer service wasn't ready to buy but they were not pushy will definitely go there when I'm ready.
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May 29, 2012
The salesman here was comical but nice; HOWEVER the sales manager was a COMPLETE JERK!!!!! Negotiation to him was lowering the price by $277 and being very rude about it! I would've totally paid the price if her wasn't so COMPLETELY rude! Also be sure that the ad on cargurus is correct as mine wasnt! I would not send a friend there for business--OH and the salesman's car was held together by DUCT TAPE---NICE!
2 of 2 people found this review helpful.
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Feb 17, 2012
Good costumer service, they advise on the best ways to finance, and what options could be the best acording to my credit.
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Nov 28, 2011
Very professional sales staff. No pressured sales after I didn't like the car. Responded with one email to see if they could help further with another style car.
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Sep 6, 2011
POOR
1 of 1 people found this review helpful.
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Aug 30, 2011
Ryan, my salesman took me right to my cars, we went for a drive in both of the SXTs' i took home the one i liked at a great price... free car washes & oil changes. HOW DO YOU BEAT THAT !
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Apr 26, 2011
Excellent service from this dealership.
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Jan 19, 2011
This was the most interesting experience of all. I first dealt with David Calvillo who I initially thought was great. He was the internet guy. What he failed to mention was that once you come to the dealership, he pawns you off on someone else. This was crazy as he insisted that I schedule my time around his availability. This is why it took me some time to come to the dealership. This was rude and inconsiderate. I, of course, wanted to be nice and come in when he was around to help. I saw David for perhaps 10 seconds before he sent me to Ernest Gonzales. Ernest was a younger guy pretty green to the business. While he tried to help, he didn't know the details of the inventory. He then kept trying to get me to buy a car that I had no interest in. FYI...I did provide specific feedback to David, and he was completed resistant to my comments. I was only try to help him in managing the expectations of customers. It was quite a turn off that I spent significant time with him on e-mail and in person only to be disregarded. While I must admit that I really wanted to buy a car from this dealership, there was no way I would buy from them (even though they had a car I really liked that was a fair price). I just couldn't pull the trigger and give business to a dealership that does not treat its customers well and with respect.
2 of 2 people found this review helpful.
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