Bill Kay Chevrolet

Quick reply to my email nice people to deal with answered every question to my satisfaction

Great

Price originally listed was considerably lower than what is listed now. Car was not at dealer and when turned in, had some mechanical repairs needed. Did, However did appreciate the follow up.

Response time stellar!

Excellent

Called me back right away.

They lied to me about the corvette that I wanted to buy. The tires were bald and their were scratches and a chunk out of the wheel well. I was told the car was perfect. I drove 600 miles to look at the car. The manager of the corvettes said take it or leave it. He said he would sell it to someone else for a higher price if I didn't buy it. I walked and they didn't care

Very knowledgeable, first in the area to have the Bolt. Highly recommended.

I had a good experience at this dealership, they were very easy to work with and didn't try to pressure me into anything I didn't want.

Didn't like called and asked about car was.told yes they have and the would clean and and have.it out for me and I will call when im on my way to then call and say im on my way and they tell me the was sold wasnt a nice filling at all after sending and email and a phone call

Dealer was very polite and helpful.

very good at following up.

Was very quick in responding and giving the information I needed

Shawn responded to my questions and was very informative. Unfortunately the car sold before I could see it

Car was presented as advertised, good shape for mileage, both Jose and Jennifer did s great job, car drove well, thought about the 2004 model year, was a 2005 or 06.

I had been looking for the right truck to add one more technician to my Heating and Cooling company. Although the truck was sold prior to my arrival,this sales team and customer service Manager had contacted me about the truck. Which I was unable to respond prior to my arrival to there lot. I did find an even better truck that fit my needs and if fact bought the perfect truck . This is just a quality dealership with excellent customer service.

Looking at a vette got back to me many times

Very prompt in answering questions and providing photos

The bill Kay team is great they are still trying to work with me and if they can't make it happen right now I will definitely go back in a month or two! They won't tell u they can do something they can't! Great place to buy a vehicle!

Financing took over 4 days. Because of this the car was sold to someone else. Since then I purchased the vehicle I wanted at another dealership. Took a total of 6 hrs to seal the deal.

Very responsive

Great info

Very nice, not pushy answered all my questions. Not sure the type of car I want still looking.

Good follow up

A sales person called me and then their corvette specialist and manager contacted me by email. This would be my first corvette so I was going to have to make a long drive to see it and was wanting a more confirmed purchase price, not just take a few hundred off. They all seemed interested and pleasing.

They have been courteous.

they were very responsive and super helpful, still forming a possible offer

Quick & informative replys to my questions ... Great and extensive follow up calls and messages

Quick response...answer all my questions

Terrible customer service would not deliver vehicle when I wanted it earlier than then originally appeared

Car I saw online was not actually in stock, have also been bombarded with emails since then.

Knowledgeable and helpful

Good

Upon my arrival, the car was as expected, immaculate condition with 1 major flaw, the battery light was on and it was flashing, so the head sales/service manager Rick promised to look at it b4 selling it and fixing it that day. However, it was Rick's son in law's car he was selling it for him. All the while his son in law was selling online too on other websites besides the dealership they both work at and didn't tell him he had received a check for the vehicle early on the week before, mind you the auctions and listings were still active even the day I looked at the vehicle. Then Rick told me to come down and look at it, so I drove 57 miles, 114 total, to get there, test drive the vehicle and then start the paperwork for purchasing the vehicle, then he calls his son in law and he said the vehicle is bought and paid for he is gonna ship it out next week. He had no idea that his son in law, whom of which I found out was the head salesman there at Bill Kay, had sold it yet he talked to him everyday and sees him at work yet that subject never got brought up?! Political crap and family ties don't mix with business keep it professional, and that's y I don't buy domestic vehicles, not just crap cars but supbar and crap service from stuck up Chevrolet dealers. Joanna and Jeff were helpful but they were sorry they had no idea. So I left empty handed and upset side deals were going on, and who was gonna pay for my gas, time, and effort?! Exactly the risks we take but that one could have been prevented. Never ever shopping or recommending this dealer ever, stay away. I remember why I don't buy domestic cars, wait this was an Asian import at an American dealership, still see the problem isn't the cars, its the service provided.

It was good!

The dealership was great. my salesman was Quan and he really worked with me. also Joel their financed man was excellent. signed the papers and had a great rate, next day calls me with even a better interest rate. will definitely go back to this dealership when we need another car.

I am looking for a specific Corvette and these guys called me back almost immediately. Let them know what I wanted and they said they think they know where one might be. Didn't get anything from them yet, we'll see. Sales person was very nice.

Great guys ... I didn't buy my car from them but they were very polite and if they had what I wanted I would definitely buy from them .. again great guys.

Great service explained the features inside the van. And very friendly

Staff was professional, friendly, knowledgeable and open-minded. Good listeners. Great experience. I live 10hrs away and would gladly go back there to purchase a car.

Raised the price of the truck $2,000 overnight after we indicated an interest in it. Would never do business with these people.

dealt with this dealership via the internet and email. Found a vehicle on line - contacted dealership and requested a test drive. Emailed back and forth and then told the price was "quoted wrong" and it was actually over $3000 higher and they were "very sorry about the error"...I believed this until another online Chevy dealership "accidentally misquoted" the online price...

Pleasant Internet experience.

I can hardly believe these people are in business! I drove to the Chicago area from Michigan to look at a Jeep they had on their lot, along with some other Jeeps in the area. I decided to buy from them, and had all the details worked out to drive back the next afternoon and make the purchase. I received a phone call as I was just driving into Chicago telling me they had just sold the Jeep I was buying to someone else. Talk about filthy dealings!!! Their add claims they are "loyal to their customers", but when I confronted the manager about it he said, "Sorry. I sell cars." They're absolute trash. Save your money for someone you can trust.