Leesburg Auto Imports

2 Fairfax St SE
Leesburg, VA 20175

Sales: (703) 935-5066

Service: (703) 443-2218

Today 10:00 AM - 6:00 PM
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https://static.cargurus.com/images/forsale/2017/11/24/07/14/2012_honda_crosstour-pic-7482595013496459521-152x114.jpeg

2012 Honda Crosstour EX-L Used Cars in Leesburg, VA 20175

Great Deal
$2,552 BELOW
CarGurus IMV of $12,539

Price: $9,987

Mileage: 97,667

Location: Leesburg, VA 20175

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2012 Honda Crosstour EX-L for sale - $9,987, 97,667 miles with Sunroof/Moonroof
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2011 Porsche Cayenne S Hybrid Used Cars in Leesburg, VA 20175

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Mileage: 30,305

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Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2011 Porsche Cayenne S Hybrid for sale - $29,987, 30,305 miles
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2012 Ford Mustang V6 Premium Used Cars in Leesburg, VA 20175

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CarGurus IMV of $11,516

Price: $8,997

Mileage: 84,338

Location: Leesburg, VA 20175

Average time on market: 35 days Certified Pre-Owned: No Transmission: Manual Color: White Description: Used 2012 Ford Mustang V6 Premium for sale - $8,997, 84,338 miles
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2011 Audi A4 2.0T quattro Prestige Sedan AWD Used Cars in Leesburg, VA 20175

Great Deal
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CarGurus IMV of $13,773

Price: $10,987

Mileage: 96,904

Location: Leesburg, VA 20175

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Audi A4 2.0T quattro Prestige Sedan AWD for sale - $10,987, 96,904 miles with Navigation System, Sunroof/Moonroof
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2009 Cadillac Escalade Hybrid 4WD Used Cars in Leesburg, VA 20175

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$3,182 BELOW
CarGurus IMV of $19,179

Price: $15,997

Mileage: 115,564

Location: Leesburg, VA 20175

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2009 Cadillac Escalade Hybrid 4WD for sale - $15,997, 115,564 miles with Navigation System, Tow Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/27/14/59/2012_jeep_grand_cherokee-pic-8488234742379688584-152x114.jpeg

2012 Jeep Grand Cherokee Limited 4WD Used Cars in Leesburg, VA 20175

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$2,932 BELOW
CarGurus IMV of $17,919

Price: $14,987

Mileage: 90,758

Location: Leesburg, VA 20175

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Jeep Grand Cherokee Limited 4WD for sale - $14,987, 90,758 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/11/19/19/2012_bmw_5_series-pic-8796854392277289507-152x114.jpeg

2012 BMW 5 Series 528i xDrive Sedan AWD Used Cars in Leesburg, VA 20175

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$3,006 BELOW
CarGurus IMV of $18,993

Price: $15,987

Mileage: 59,726

Location: Leesburg, VA 20175

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 BMW 5 Series 528i xDrive Sedan AWD for sale - $15,987, 59,726 miles with Sunroof/Moonroof
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2012 Lexus GX 460 4WD Used Cars in Leesburg, VA 20175

Great Deal
$3,502 BELOW
CarGurus IMV of $28,489

Price: $24,987

Mileage: 72,326

Location: Leesburg, VA 20175

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Lexus GX 460 4WD for sale - $24,987, 72,326 miles with Sunroof/Moonroof
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2012 GMC Acadia Denali AWD Used Cars in Leesburg, VA 20175

Great Deal
$2,881 BELOW
CarGurus IMV of $22,878

Price: $19,997

Mileage: 60,743

Location: Leesburg, VA 20175

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2012 GMC Acadia Denali AWD for sale - $19,997, 60,743 miles with Tow Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/12/13/30/2013_bmw_5_series-pic-3661919768950932386-152x114.jpeg

2013 BMW 5 Series 528i xDrive Sedan AWD Used Cars in Leesburg, VA 20175

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CarGurus IMV of $19,914

Price: $16,987

Mileage: 60,562

Location: Leesburg, VA 20175

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 BMW 5 Series 528i xDrive Sedan AWD for sale - $16,987, 60,562 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/11/15/09/2012_chevrolet_tahoe-pic-4189858662730774478-152x114.jpeg

2012 Chevrolet Tahoe LT 4WD Used Cars in Leesburg, VA 20175

Great Deal
$3,510 BELOW
CarGurus IMV of $20,497

Price: $16,987

Mileage: 125,474

Location: Leesburg, VA 20175

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2012 Chevrolet Tahoe LT 4WD for sale - $16,987, 125,474 miles with Tow Package
https://static.cargurus.com/images/forsale/2017/10/26/22/36/2008_chrysler_town___country-pic-5620322657274795522-152x114.jpeg

2008 Chrysler Town & Country Limited Used Cars in Leesburg, VA 20175

Great Deal
$2,357 BELOW
CarGurus IMV of $9,354

Price: $6,997

Mileage: 88,947

Location: Leesburg, VA 20175

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2008 Chrysler Town & Country Limited for sale - $6,997, 88,947 miles
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2008 Nissan Titan SE Crew Cab 4WD Used Cars in Leesburg, VA 20175

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$2,446 BELOW
CarGurus IMV of $15,433

Price: $12,987

Mileage: 94,348

Location: Leesburg, VA 20175

Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2008 Nissan Titan SE Crew Cab 4WD for sale - $12,987, 94,348 miles
https://static.cargurus.com/images/forsale/2017/11/21/22/42/2013_chrysler_300-pic-449987720876882127-152x114.jpeg

2013 Chrysler 300 Used Cars in Leesburg, VA 20175

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CarGurus IMV of $13,948

Price: $10,987

Mileage: 72,812

Location: Leesburg, VA 20175

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2013 Chrysler 300 for sale - $10,987, 72,812 miles
https://static.cargurus.com/images/forsale/2017/10/30/01/23/2009_bmw_x5-pic-483600276378920439-152x114.jpeg

2009 BMW X5 xDrive48i AWD Used Cars in Leesburg, VA 20175

Great Deal
$2,752 BELOW
CarGurus IMV of $13,739

Price: $10,987

Mileage: 97,445

Location: Leesburg, VA 20175

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2009 BMW X5 xDrive48i AWD for sale - $10,987, 97,445 miles with Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 16, 2017
1234fox
Good people helpful and friendly, i want to go down and see there inventory
Is this review helpful? Yes | No
Dec 12, 2017
Sean Jefferson
Awesome
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 11, 2017
They called me and kept in touch went with another car
Is this review helpful? Yes | No
Nov 28, 2017
markster99
nice inventory
Is this review helpful? Yes | No
Nov 27, 2017
GuruZLB3Q
Excellent
Is this review helpful? Yes | No
Nov 23, 2017
Guru9FMSL
Good
Is this review helpful? Yes | No
Nov 21, 2017
Dealer replied that vehicle was sold when I contacted them back on 11/5/17 so wondering why it still shows up for sale
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2017
Guru31S5
Outstanding
0 of 1 people found this review helpful.
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Oct 31, 2017
Yes they were very helpful. I had called and test drove the Cadillac SRX on a Wednesday 10-25-2017, and on my way home I had another question about the SRX. Called the gentlemen I was dealing with Yasser, and he said that he would check on my question and call me back . He did not call he e-mailed me, you see I work 3rd shift he remembered this. So as not to wake me, he e-mailed the answer to my question. Very nice and thoughtful, he listened to me I was not just a buyer, I was a person looking to buy a car, which came first . I did call a couple of times on Friday and during the weekend about some other questions, I was always greeted by Yasser very kindly and my questions were answered. Buying the Cadillac SRX was a good experience ( buying a car is never a great one because of the stress and pressure from loans to acquire, signing all the paper work, and many time it is the pressure that the salesman put on you to buy the car. ) There was no pressure to buy immediately. I felt very comfortable with the sales rep Yasser and felt that he and the dealership were there to aid me in the purchase of the car . On Monday October 30 I drove the SRX home Thank You very much !
3 of 3 people found this review helpful.
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Oct 28, 2017
tippster
formulated reply, not helpful at all. did not answer any questions. follow up contact was not replied to. I would not trust to purchase a vehicle from this dealer.
5 of 8 people found this review helpful.
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Oct 26, 2017
I had a great experience
0 of 1 people found this review helpful.
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Oct 23, 2017
Very good they help me out what I need it.
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Oct 18, 2017
Herald_4202
Best dealership in the business
2 of 3 people found this review helpful.
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Oct 17, 2017
Very prompt and informative
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Oct 6, 2017
5
Quick and informative reply.
Is this review helpful? Yes | No
Oct 5, 2017
Good
Is this review helpful? Yes | No
Sep 21, 2017
This vehicle keeps showing in inventory over last 6 months and each time l call they say it's sold then it will appear in inventory again and again so lm not sure of how professional this dealership is or if it's bias to sound of my voice
13 of 15 people found this review helpful.
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Sep 20, 2017
I drove from NC to buy a car and they waited until I was a hour away to call me and said they sold it. This is very bad business..
16 of 16 people found this review helpful.
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Sep 18, 2017
They have very nice cars at good prices although they have high miles on them.
4 of 5 people found this review helpful.
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Sep 18, 2017
Decided that I didn't want to deal with them after reading about the dealerships policy of all vehicles sold AS IS.
13 of 14 people found this review helpful.
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Sep 7, 2017
I was informed by the salesman that they did not think the advertised mileage of 131061 was true??? He said the vehicle records showed the car had exceeded 200,000 miles??? My question is, why advertise the lower mileage?
14 of 17 people found this review helpful.
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Sep 6, 2017
Initial contact was fantastic and follow up was ok in seeking more information on the vehicle. We live 5+ hours away from the dealership so we needed them to be our eyes. They are willing to ship vehicles and when you see their customer list they obviously do it daily.
2 of 2 people found this review helpful.
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Aug 31, 2017
Answered my email within 24 hrs.
2 of 2 people found this review helpful.
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Aug 22, 2017
Simeon Singletary
Dealer sent one email and stopped responding. Drove all the way from Baltimore to look at vehicle anyway just to not be acknowledged by anyone after about 10 minutes. I guess my money isn't good enough for them. Won't make this trip or mistake again!
14 of 16 people found this review helpful.
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Aug 16, 2017
The service was excellent, I purchased the BMW and the service after the purchase has been great !
0 of 1 people found this review helpful.
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Aug 12, 2017
I would like to retract and update my last experience and rating of Saad and this dealership. I misunderstood that the vehicle was removed from the website per my agreement to purchase it. Saad repaired the check engine light issue and allowed my mechanic to come and inspect the vehicle. I plan to pick up the vehicle on Monday for the original agreed upon price. I would like to apologize to Saad, and would like to reccomend this dealer to all of my friends and family.
2 of 2 people found this review helpful.
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Aug 12, 2017
Friendly but unenthusiastic dealer. Maybe that is good because he was not pushy, but did not help with examination of the car. Car was priced well.
Is this review helpful? Yes | No
Aug 10, 2017
Guru9HKGK
Very helpful.
Is this review helpful? Yes | No
Aug 9, 2017
John Galliher
It was no longer available but friendly and quick response
1 of 1 people found this review helpful.
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Aug 8, 2017
ddowler
Yasser was very nice, and everything went rather smoothly. The car didn't have mats or an extra key, but I guess that's how they bought it. Overall, very happy.
1 of 2 people found this review helpful.
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Aug 7, 2017
The vehicle didn't look like the ad that was posted it has scratches bumper was hanging off wasn't pleased with my trip to see this vehicle
6 of 6 people found this review helpful.
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Jul 25, 2017
Tom responded quickly with information. One of the easiest car buying experiences ever.
1 of 2 people found this review helpful.
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Jul 19, 2017
Jerry Rosenthal
Contacted me and explained all the possible purchase agreements.
2 of 4 people found this review helpful.
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Jul 16, 2017
great
1 of 3 people found this review helpful.
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Jul 15, 2017
Ke_Be
Very informative
1 of 2 people found this review helpful.
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Jul 12, 2017
GuruNV41
Those guys was great and the information was well worth it.
2 of 4 people found this review helpful.
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Jul 10, 2017
Amazing
2 of 4 people found this review helpful.
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Jul 9, 2017
Good experience
1 of 3 people found this review helpful.
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Jul 4, 2017
Maestro_6825
Great service
1 of 3 people found this review helpful.
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Jun 29, 2017
We bought the car on the spot. LAI is a no hassle establishment that simply offers wholesale prices. The price is fixed, take it or leave it and I like that. Do your research and know if you like the price before arriving. It was painless and we got a great car at a great price. Highly recommend.
4 of 6 people found this review helpful.
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Jun 27, 2017
Great
2 of 5 people found this review helpful.
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Jun 12, 2017
Contacted me within an hour of inquiry. Very nice and professional. My husband checked out the vehicle and passed but we will go back if we find what we are looking for.
6 of 7 people found this review helpful.
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Jun 12, 2017
Bruce Duncan
They responded within 24 hours
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2017
Glenn Martin
We bought a Hyundai Veracruz vehicle through Yasser. Leesburg Auto Imports did 2 small repairs and delivered the car to us via a very satisfying transaction. My daughter is very pleased and we are happy for her. Thank you, Yasser
3 of 3 people found this review helpful.
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Jun 10, 2017
Guru9Z9PL
Very informative, love the car
2 of 2 people found this review helpful.
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Jun 6, 2017
The worst ever drove from New York to Virginia for some garbage before I went I asked him was the car in great condition he said yes got down there differential is making all types of noises the worst ever
21 of 25 people found this review helpful.
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Jun 3, 2017
Guru2W6C
Good overall experiance, got a good deal on a toyota sienna and a fair trade in. NO hassel or pressure when buying a used car, overall would recommand.
3 of 3 people found this review helpful.
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Jun 2, 2017
My experience was absolutely splendid. "Yasser" gave an astonishing support and sales assistant and the finance manger was very supportive with advice and options.
2 of 3 people found this review helpful.
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Jun 2, 2017
Contacted by dealer and was given good info on the vehicle. may check back with them at a later date.
2 of 3 people found this review helpful.
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Jun 1, 2017
When I made an appointment to come and look and buy a vehicle. I thought the vehicle would be sitting right in front all washed and looking pretty ready to go. But that wasn't the case. The vehicle was still in the lineup needing a wash job, showing nothing was touched on it in anticipation of my arrival. That was the best thing in my opinion that you didn't start it ahead of time and do a quick prep to impress me. I liked seeing it untouched, so to sum everything up I was pleased with the price, the truck, and was treated politely. This all adds up to 100% pleased. Thanks
4 of 6 people found this review helpful.
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May 30, 2017
Wendy Henderson
great
1 of 3 people found this review helpful.
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May 10, 2017
Quick, professional response to all inquiries!
0 of 1 people found this review helpful.
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May 9, 2017
Rep never follow up. He never came out of his office when I came out to see the car????
13 of 13 people found this review helpful.
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May 5, 2017
dill1319
Dealer responded quickly, but photo's of the car took a very long time to see. Exactly 16-DAYS TO BE EXACT.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2017
JeepGuru_eh
Easy transaction and exactly what we wanted
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
Awful customer service and terrible cars. Not only was the salesman rude when I had called but he also lied with just about every question I asked him. Do not buy a car from here they will screw you over
19 of 19 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2017
Dealer respond good
0 of 1 people found this review helpful.
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Apr 24, 2017
Great
1 of 3 people found this review helpful.
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Apr 24, 2017
chrisengland6
These guys were great! I'll definitely be going back next time around!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2017
L Jones
Responded in a timely manner.
1 of 1 people found this review helpful.
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Apr 5, 2017
Metro_10038
very reliable and flexible people to do business .
1 of 2 people found this review helpful.
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Mar 31, 2017
would give them no stars if i could, were nice to me, test drove the vehicle, promised me my credit would be approved, put down a deposit of 500, 250 for each week, after they denied my credit i didnt expect the full 500 but wanted at least 250 back since it hadnt even been a week and theydenied me, i made the trip all the way from new york to virginia and they treated me like garbage after they got my deposit, they are snakes in the grass dont do business with them.
29 of 29 people found this review helpful.
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Mar 23, 2017
Returned my call right away. Was not the exact model I was looking for.
0 of 1 people found this review helpful.
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Mar 9, 2017
Overall decent experience I didn't make it to see the the vehicle and it was sold before they could contact me back.
2 of 2 people found this review helpful.
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Feb 27, 2017
They were very considerate in keeping me informed of the status of the car. They let me know when it sold. I was impressed.
Is this review helpful? Yes | No
Feb 25, 2017
oipolloi87
Pretty average. They didn't budge on prices at all, probably because I drove so far to get there. I was disappointed, especially after I saw how much they listed my trade-in for. They did give me a free 3 month/unlimited miles basic warranty, but the truck i bought ended up needing $3,000 dollars in repairs (none of which was covered by the basic warranty). Overall, the same basic experience you encounter with any dealership.
11 of 11 people found this review helpful.
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Feb 25, 2017
Customer service is NOT there strong suit. The emails that are sent to customers who inquire about their vehicles are generic and uninviting. When I called, the sales person that answered told me that the car was sold. Then, he called me back and said that it was there. He also insisted this was a 'cash only' sale due to the way the mileage is being reported as 'unknown'. However, when I said what the mileage was being posted as online, he said,"Yes, that is the mileage." I was confused, so I just didn't go any further with the purchase process.
18 of 19 people found this review helpful.
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Feb 19, 2017
Responded immediately
Is this review helpful? Yes | No
Feb 18, 2017
Nice quick response
Is this review helpful? Yes | No
Feb 17, 2017
after reading other reviews sending email of my own I did get a response only to come drive it. I cant see making a trip that would be disappointing. in their write up The cars are AS IS they accept cash and certified checks but no personal checks. There is also a documentation fee of $500.00 plus this plus that this to me is the cost of doing business. Made a fair offer based on Kelly blue book & NADA for a out-the-door price haven't heard back Don't think I'll make that trip.
20 of 20 people found this review helpful.
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Feb 6, 2017
Jameel Johnson
They contacted me to let me know the vehicle was sold right away...
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2017
Nutmeg5699
Quick response and helpful
Is this review helpful? Yes | No
Jan 18, 2017
Outstanding Service!!!
1 of 1 people found this review helpful.
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Dec 31, 2016
I was contacted immediately by the internet department and they were very friendly. The sales department on the other hand wasn't as pleasant.
10 of 10 people found this review helpful.
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Dec 26, 2016
Very good company to work everyone was very and helpful would go there again to buy car or truck
1 of 1 people found this review helpful.
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Dec 24, 2016
No call backs. You email your sales man and another response. I was told my sales man will call me to discuss the deal with me, I never heard back. They don't seem to be wanting your business.
11 of 11 people found this review helpful.
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Dec 12, 2016
Won't remove add for a truck that is not in the lot anymore
11 of 11 people found this review helpful.
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Dec 10, 2016
Very good, fast answers
1 of 1 people found this review helpful.
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Dec 8, 2016
EdenB
Car is as described and a fair deal. It was hard to get a test drive but that's because they list the cars before they are ready to test. Be prepared to wait a few days. Yasser was helpful once we got the test going. Got a fair deal on trade in. Caveat Emptor applies here. Make sure you get your car checked by a mechanic you trust before signing on the dotted line.
5 of 5 people found this review helpful.
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Nov 7, 2016
Got a great vehicle under KBB. I didn't have the issues others did. Went in skeptical, but Tom was very low key. Let me take vehicle on extended test drive. Showed me carfax when I walked in the door.
7 of 9 people found this review helpful.
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Oct 27, 2016
Gio0414
Super fast response and Yaser was very kind and reasonable. The only complaint that I would have is that the next day that I brought it home the price drop $500 automatically in the system since they didn't remove it I could saw that.
6 of 8 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2016
Did not try to sell the car at all when I asked about financing this car n trading my car they just said :no this is not for financing and that was it .
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Leesburg Auto Imports:

Not all vehicles in our inventory are qualified for financing. Banks that we work with restricts fanciable vehicles to the ones that are 10 yrs old or less and have less than 120 k miles.
Oct 18, 2016
Good
3 of 4 people found this review helpful.
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Oct 16, 2016
excellent
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 14, 2016
very good
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2016
Didn't answer my questions, only interested in me visiting there lot
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
They act like they are not serious about selling cars
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2016
this is the first picture I've seen; no other pictures available
2 of 5 people found this review helpful.
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Jul 14, 2016
I worked with Joe who was very responsive, friendly, and helpful. Leesburg Auto Import has a great no pressure no haggle price model (much much lower than CarMax, but also all cars sold as is with no warranty). Will definitely look here again the next time I am in the market!
2 of 2 people found this review helpful.
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Jul 8, 2016
Poor car had sratches on it
3 of 9 people found this review helpful.
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Jun 28, 2016
Very good , helpful, & knowledgeable about the vehicle.
1 of 2 people found this review helpful.
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Jun 24, 2016
Nice dealership
0 of 2 people found this review helpful.
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Jun 21, 2016
First Salesman was rude and passed us to another salesman. Truck we came to view was already sold. They were not helpful and didn't bother to show us the other on the lot. RUDE AND arrogant would not recommend this lot to anyone. When you see a customer come on to your car lot who has cash in hand to pay for a $10,000 vehicle you should be more professional and pleasant to them weather be a woman or a man coming to buy a car!
17 of 17 people found this review helpful.
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Jun 21, 2016
Good customer service.
1 of 3 people found this review helpful.
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Jun 19, 2016
WE had to come to dealership twice in one day and given us things to do and yet we couldn't obtain a car. The finance manager did not return call like he said he would do on the next day which was Saturday before noon and No nothing !!! I would not recommend this dealership to anyone this happen on June 4, 2016
10 of 11 people found this review helpful.
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Jun 12, 2016
Falsely represented a piece of junk and was dishonest when asked questions before I drove more than an hour
9 of 9 people found this review helpful.
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Jun 8, 2016
Joe was great to work with!
0 of 1 people found this review helpful.
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Jun 7, 2016
Excellent customer service
0 of 1 people found this review helpful.
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Jun 6, 2016
I called several times and was placed on hold so long that we were disconnected. We never made schedule for the test drive that I requested online. Disappointed with the dealership...
6 of 9 people found this review helpful.
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May 31, 2016
Awesome deals and great communication
0 of 1 people found this review helpful.
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May 31, 2016
The sales department contacted us right away after I sent in a request about a vehicle. We were looking at the 2007 RX350 but endend up getting the RX400h instead. The sales department was easy to deal with. However, the finance manager was trying to sell us an extended warranties (for an additional $2,500.00) in which we didn't need. In addition, we were told if we do not get the extend coverage the bank will not finance our vehicle. After we refused (again!) they finally removed the extended warranties. But when we tried to contact the finance manager again about removing the GAP insurance from our contract by sending him an email and left messages, they have not contacted us back or acknowledged receiving our email or messages. Very frustrating and needless to say that we will not be back to do business with this dealership in the future.
10 of 10 people found this review helpful.
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May 22, 2016
slpmkendall
I had been seeking an older model Subaru Outback and located a great deal at Leesburg Auto Import. Mr. Tom Fala responded to my email inquiry immediately and answered all my questions in detail. The drive to Leesburg was 5+ hours 1-way but well worth it to find a lower mileage Subaru in very good condition. Tom Fala his colleagues were friendly and professional. The car was ready for a test drive when we arrived, our paperwork was handled efficiently and all questions were answered to our satisfaction. I must add that Leesburg Auto's "Official Canine Greeter" was well behaved, very friendly and made our dog (who had traveled with us) feel immediately at ease ;-) All in all an exceptional transaction. Thank you very much. I love my Subie!
2 of 2 people found this review helpful.
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May 15, 2016
Drove down from Baltimore really wasn't for me , if your looking for the look for less this might be your place. Prices are low but you get what pay for everything is as is. Seemed like all the vehicles I looked at needed tires so they wouldn't pass Md or Pa inspections but if your in Va your fine because the vehicles had Va stickers. They had to bring a vehicle that wanted to see from another lot that I was told would be 10 minutes that turned into 1 hr and the I was told it took as long was because it was dirty and they had to wash it but when it got there it was filthy inside and out. The windshield was cracked, the drivers seat didn't work and it needed tires but it had a 7/17 Va sticker in the window like all the other vehicles. So like I said if you want the look for less and don't mind patch work as-is from the auction the prices are good, just too good for me and as- is is too scary to me for European cars.
10 of 10 people found this review helpful.
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May 13, 2016
The dealer responded promptly. His deatership is among the ones I intend to visit during the next two days.
0 of 2 people found this review helpful.
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May 11, 2016
Quick response
0 of 2 people found this review helpful.
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May 10, 2016
They call back fast and guick very good and friendly staff
0 of 1 people found this review helpful.
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May 5, 2016
tazatwar
Called ahead of time and was assured vehicle was still there . Pulled up after 1 hour drive with cash in hand . Walked in to shop i say kinda of shop real dodgy shady kinda people .No one acknowledge me only two guys there one walked off the tried to i walked up to him . i initiated contact , the guy said oh its not here its over at the other lot . i said ok can i go see , he said he would have some body bring it over 15 mins . i waited after 15/20 mins i inquired again and he says oh the guy took it to the auction and he could have him bring it back tomorrow . long drive dodgy /shady characters /place no car .and still asking me to come back tomorrow . If there was something below a one star I would give them ,but such is life . stay away
7 of 7 people found this review helpful.
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May 2, 2016
yes very prompbley
0 of 1 people found this review helpful.
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Apr 29, 2016
I had a wonderful experience!
0 of 1 people found this review helpful.
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Apr 20, 2016
I was emailed promptly but unfortunately was told the car was sold.
0 of 1 people found this review helpful.
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Apr 15, 2016
Said had best price and would not yield. But today they sent me a text price is 500 lower
2 of 3 people found this review helpful.
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Apr 13, 2016
Quick review and testing. Buying process smooth. Friendly and efficient.
0 of 1 people found this review helpful.
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Apr 10, 2016
We didn't buy this car but the last suv we bought from Tom was terrific. A great place to get a really good deal.
0 of 1 people found this review helpful.
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Apr 3, 2016
Excellent
0 of 1 people found this review helpful.
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Mar 17, 2016
Dealer contacted me and was helpful with information even though I did not purchase car
0 of 1 people found this review helpful.
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Feb 29, 2016
houser55
We were shopping for a Dodge Caliber for our daughter. We had been to many dealerships to see cares that were advertised on their sites only to find out that the car we came to see "just sold!" We were browsing car buying sites and came across what appeared to be a great deal on a 2010 Caliber at Leesburg Auto Import. My research indicated that the asking prices based on the year, mileage and features was very good! I clicked on the link to take me from the car buying site to Leesburg Auto Import's own site. I was on my phone so I was viewing their mobile site. Much to my surprise their mobile site had a "No Haggle Cash Price" listed that was another $1,000 less. This was an awesome deal that we had to pursue! It was late so my wife and I decided to take the hour drive first thing in the morning to be there about the time they opened. If this care was in the shape it seemed to be in, this was the deal we were looking for! We called as soon as they opened while we were on our way up. A salesman named Joe C. confirmed that the care was still in the inventory and he'd make sure it was ready to test drive when we arrived. The care was in extraordinarily good shape and everything we hoped it would be. We took a quick test drive and returned to the dealership ready to make a deal. We sat down with Joe to talk price. I pointed out the No Haggle Cash Price on their mobile site. Joe showed me his computer screen and informed me I was mistaken that the cash price was $1000 higher and there was no way the boss was going to let it go for that price. Turned out that the cash price on the mobile site differed from their full site by $1,000. Joe took my phone with the lower price on it and stepped outside to call the big boss about the difference. I said to my wife, "here comes the bait and switch!" Instead, Joe walked back in and said, "The boss says because we are a reputable dealership we'll honor this price." I was stunned, I expected the haggling to begin for a price somewhere between the full site's cash price and the mobile site's cash price. Instead I found I was dealing with a company that understood the intangible value of doing the right thing and earning an A+ review and possibly a return customer in the future over going for a few extra bucks today. As we started the paperwork I then began to wonder if the extra discount on the car would impact the quality of service I would get or even impact my interactions after the sale. We went through the process that day and had an awesome buying experience. We picked up the check from our credit union that same evening and when we returned to pick up the care the next morning Joe had it sitting out front, warmed up, running, seat heaters on, and temporary plates on. Inside he had the final paperwork on his desk ready to go. We signed a last few pieces of paper and were in and out in about 15 minutes. I've had reason to contact Joe with some follow-up regarding emissions tests and permanent places and he's always been prompt to respond. We'll be in the market for another care not more than 3 years down the road and you can bet that Leesburg Auto Import will be one of the first places I look for my next great deal!
4 of 6 people found this review helpful.
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Feb 19, 2016
Quick response
0 of 2 people found this review helpful.
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Feb 19, 2016
Dealer contacted me promptly and was accurate and forthright with all information. Worked with Roney who was very helpful, but not pushy. Purchased my truck from them, and will likely head back if I need another vehicle.
1 of 3 people found this review helpful.
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Feb 17, 2016
Quick to respond very poor to deal with really look at the vehicles carefully when you buy
3 of 4 people found this review helpful.
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Feb 13, 2016
as a first time car buyer they made my experience very welcoming as soon as I walked in the door and greeted me and asked me if I had questions and it was overall great
0 of 2 people found this review helpful.
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Feb 10, 2016
I got an email back answering my question.
0 of 2 people found this review helpful.
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Feb 8, 2016
Not bad, received information on a truck that was already sold with in hours.
1 of 3 people found this review helpful.
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Jan 26, 2016
Good ,fast service
0 of 2 people found this review helpful.
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Jan 19, 2016
Great price and great to deal with.
0 of 2 people found this review helpful.
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Jan 12, 2016
The dealer got back to me immediately and provided answers to all of my questions. They provided good service.
0 of 2 people found this review helpful.
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Jan 4, 2016
Timely response and info
0 of 2 people found this review helpful.
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Dec 20, 2015
Great to deal with ,excellent communication. Joe was very helpful making my purchase a breeze!
0 of 2 people found this review helpful.
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Read 100 old reviews
Nov 25, 2015
Quick response. Straight talk. Processing fee priced vehicle out of range. Just had a phone call...There was no "Let's see if we have anything else in your price range or can I take your number incase we get something in.
3 of 3 people found this review helpful.
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Nov 24, 2015
Very Professional. This dealer was easy to work with. Prompt service and follow-through. Everything was as promised.
0 of 1 people found this review helpful.
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Oct 24, 2015
They were good about contacting us
0 of 2 people found this review helpful.
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Oct 21, 2015
Tom was great to work with. His communication was excellent by returning my calls and emails promptly. I purchased a car from him. When I picked the car up, I knew what to expect by our communication. I will definately recommend Tom Fala to my friends and consider him for future purchases.
1 of 3 people found this review helpful.
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Oct 14, 2015
Very good and satisfying respond
0 of 2 people found this review helpful.
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Oct 13, 2015
Car was described "great condition" Body was scratched, leather had terrible repair work done, center console was literally falling apart. There was terrible bearing/hub noise. As a dealer, they should be ashamed of even listing the car.
2 of 2 people found this review helpful.
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Sep 16, 2015
Fair price. Didnt feel pressured. Will be going back in the future.
0 of 1 people found this review helpful.
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Sep 13, 2015
Had good overall experience here. Love my car. They don't detail the cars, and don't expect them to budge on the price.
0 of 1 people found this review helpful.
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Aug 28, 2015
Purchased a Toyota Tacoma From Tom Fala! Great experience with this dealership! Kind! Honest! On top of all my concerns! Highly recommend Leesburg Auto Imports for your next Used Vehicle! Thank You so much for your fast response and help making our buying experience a joy!!! Five Stars for you Tom Fala! Wrapped up our deal 8/26/15
1 of 2 people found this review helpful.
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Aug 17, 2015
Had a pretty good Experience How ever I bought an 08 F-250 king Ranch !! beautiful Truck ....
0 of 1 people found this review helpful.
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Aug 17, 2015
Very poor customer service. They failed to disclose that the convertible's roof was broken. I would never have traveled out had I known
1 of 2 people found this review helpful.
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Aug 6, 2015
so far so good!!! The only thing I had to do is put front and back breaks on my 08 Acura MDX!!!! My service at Leesgurg Auto was excellent!!!
0 of 1 people found this review helpful.
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Jun 19, 2015
I was very please at the responce time from the dealership, although I did not buy or visit the car lot, just the way they responded back gave me hope that if I ever need to buy another car I will look at them first/
0 of 1 people found this review helpful.
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May 23, 2015
Friendly, but dealer is a wholesaler. No financing and vehicle didnt respond well when I hit the gas.
0 of 1 people found this review helpful.
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May 8, 2015
Wouldn't let me take vehicle to another shop to get looked at
2 of 3 people found this review helpful.
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Response from Leesburg Auto Imports:

Because of insurance regulations and liabilities we don't allow vehicles to be inspected off lot. Customers are always welcome to inspect our vehicles on lot. They can bring their own mechanic or inspector to dealership and inspect vehicles.
May 8, 2015
I chose another dealership to visit because of traffic in Leesburg, VA. I made a mistake because I know that I would have gotten a better deal from Leesburg Auto Import. I do learn from my mistakes.
0 of 1 people found this review helpful.
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May 4, 2015
Respond quickly
0 of 1 people found this review helpful.
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May 3, 2015
This dealer didn't give us warranty for one year like other dealers did
0 of 1 people found this review helpful.
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Response from Leesburg Auto Imports:

All our sales are As-Is with the option of purchasing an extended warranty on qualified vehicles.
Apr 22, 2015
Very helpful
0 of 1 people found this review helpful.
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Apr 19, 2015
Seller responded right away. Very professional and not pushing.
0 of 1 people found this review helpful.
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Apr 15, 2015
I purchased this vehicle from Leesburg Auto Imports. Tom was great to work with, not pushy and had all paperwork ready to go when I returned to purchase. Highly recommend.
0 of 1 people found this review helpful.
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Apr 9, 2015
This dealer you can buy only cash this is not a dealer
0 of 1 people found this review helpful.
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Response from Leesburg Auto Imports:

We are VA State licensed car dealer. We don't offer in-house financing. Customers who need financing usually get it on their own through their banks or credit unions.
Mar 19, 2015
They were very timely called me right back . Easy to deal with set every thing in motion right to the delivery.
1 of 1 people found this review helpful.
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Mar 10, 2015
this dealership posted a car that was already sold and a week has passed and I still see it listed.
0 of 1 people found this review helpful.
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Feb 28, 2015
Thanks
0 of 1 people found this review helpful.
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Feb 27, 2015
exelent
0 of 1 people found this review helpful.
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Feb 25, 2015
The truck had some mechanical issues that I'm sure the dealer was aware of-- they just chose to keep quiet about it, I'm happy with the truck & price-- just make sure you look over whatever you buy-- CLOSELY.
1 of 1 people found this review helpful.
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Feb 19, 2015
Very informative, and quick to respond. Not pushy at all.. took pics and sent to me as requested!
0 of 1 people found this review helpful.
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Feb 15, 2015
Wasted my time. I called before I drove 30 minutes out to see the car & was told by one of the representatives told me the car was in stock. When I got out there I was told to wait while the car was driven to the office. 30 minutes go by & I ask what's going on & then it's explained to me that the car won't be in until the next day. No apology was offered. The attitude taken by the salesmen was "oh well"
1 of 1 people found this review helpful.
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Feb 10, 2015
Great
0 of 1 people found this review helpful.
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Feb 2, 2015
Received e-mail shortly after sending.
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Jan 16, 2015
I had to call twice before I got a call back and the salesman was not 'upfront' about what was wrong with the car. When I confronted him about the key not being computerized, the sunroof and AC not working, and that the passenger side had been keyed, he 'appeared' surprised. He also said his prices were wholesale - not- and the car was "as is" so I walked out. Though when I got home I had a phone call from him saying "his manager said he could negotiate the price". But according to my research it will cost between $3000 - 4500 just to fix the sunroof so I don't plan to buy this car.
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Jan 11, 2015
Did return my call, but got a wierd feeling about their veracity. Was biased by bad reviews about bait and switch techniques. Love your company by the way.
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Jan 9, 2015
Vehicle was in decent condition and the staff was friendly. I didn't feel any pressure from them nor did they seem unwiling to make a deal. It was a small lot with a limited selection of vehicles. Nice enough and worth a look
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Jan 6, 2015
dealer was rude and wouldnt even consider a small price deduction
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Response from Leesburg Auto Imports:

We pride our self to have the lowest prices in the market. We advertise our bottom line lowest CASH price that has a very modest mark up over our cost, that's why our prices are final and firm.
Dec 28, 2014
Leghorn
Dealer raised price of vehicle over $1000 knowing I was coming out to see it. (This with a history of price reductions on same vehicle.) I would like to buy this truck, but will not do business with someone that uses shady tactics like this.
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Response from Leesburg Auto Imports:

When we acquire any vehicle we add a modest price over our cost that include an estimated  cost of reconditioning the vehicle. in some cases our estimate is way off and under our actual cost and we have to adjust our price to cover the actual cost.
Dec 22, 2014
The vehicle that I was interested in was already sold. Leesburg Auto Imports responded quickly to my inquiry quickly. I can only say that their response was very prompt.
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Dec 22, 2014
Responded quickly
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Dec 22, 2014
Nasty attitude from salesman Went with cash in hand for 2 cars......and was treated like I couldn't afford anything It was cold outside and nobody greeted us and then when a salesman finally came out he said the car was being sold the next day but buyer put down no deposit so technically car was still available. Interesting to know - car is STILL on lot
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Dec 20, 2014
Very helpful, also lots of similar makes and models to look at so a trip to them is well worth it. Cars are super clean. Thanks!!!!
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Dec 16, 2014
Tom was great working with us! We would visit there again if either of us would need another vehicle! Thank you!
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Dec 14, 2014
Great communication and good deal !
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Dec 12, 2014
The service was great the guys were friendly and cooperative . Would recommend them would also buy from them again the cars are great and the price is right
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Nov 19, 2014
Good follow up. Car was sold
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Nov 9, 2014
I got a quick response on my fisrt e-mail. However on my second question they never responsed.
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Nov 6, 2014
Well the sales guy yesser was nice the car was nice on the web site. Called went and looked the car over. After a drive and looking the car over I had to stop and put air in all the tires . Also the car had a sensor on the engine making noises told them and was told they would have to have there guy check it out. So two days latter me nd my wife ride back down. After wewhey there we find out the car is on. A lot 5 miles from where it was. So we take the ride. We passed the place 1st . It's a gas station repair shop. The guy who dose the work told me the sound was normal. So we took the car for a ride again. Well the tires are low again. I just put air in them two days be for and it just left the shop!!?? Lol we didn't buy the car. They seem to be nice when talking to them but they really have no f to give about a sale. We went right down to moore Cadillac and paid a lil more for a clearly better car. We will never go back to this place or any like it. If you want a car that will last it's not there lol they have no clue about how to fix a car or sale one lol good luck and don't get it here
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Nov 4, 2014
The car's interior was in fair-shape - thus making the price way too high, considering the overall car/condition. The proprietor was not intrusive - however, not that warm either - perhaps becaus he knows the long road ahead to sell this overpriced vehicle...
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Response from Leesburg Auto Imports:

We train our sales representatives not to be pushy or use aggressive. We always wish that our non aggressive sales approach is not misinterpreted as lack of warmth.
Oct 28, 2014
The service was great they were very helpful
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Oct 15, 2014
they are responded but they said they sell only cash or cashed check
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Oct 11, 2014
Rony was very responsive and honored a lower price fro this car I found on another site. Painless transaction. Would return.
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Sep 24, 2014
They sell faulty cars and do NOT fall in the trap of their warranty, they NEVER honor it... This place is horrible, steer away from them please
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Sep 11, 2014
bad no information about the car
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Sep 11, 2014
response was quick and the info was correct about truck
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Sep 9, 2014
Good price, but, you have to buy the car as is.
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Sep 8, 2014
Did not seem like the best run operation. I would not buy from there.
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Sep 4, 2014
Salesman. Paul was patient, not pushy, and helpful. I love my truck; I only wanted a few more dollars wiggle room. Still a very good price for my best vehicle ever.
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Aug 14, 2014
Madukes_47
Very genericresponse. Never a salesmans name. Just come on doen (360 miles) and take a test drive. Poor salesmanship.
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Jul 6, 2014
Not a lot of responses back.
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Jul 5, 2014
Responsive good visit did not have what I wanted .
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Jun 30, 2014
Really not very impressed with their communication or professionalism. I viewed the truck which they had for sale for over 141 days and made an offer (only a couple of hundred less than asking price) and they gave an immediate "no" which is fine and expected in a business relating to bargaining. But then I counter offered again with a higher price and got no response whatsoever! For a dealership that gets mediocre reviews one would assume they would be more open to communicating with potential customers. But all is well, I found an amazing deal shortly thereafter for a truck with less miles and a better rated dealer and am very satisfied with my purchase. I would not recommend this dealer.
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Jun 12, 2014
After test driving the car, it was in poor shape and the mileage showed. Way overpriced. Found another car Vette on the lot and the keys were conveniently lost. The salesman then got rather cavalier when I inquired further only to state it was priced wrongly and was actually $3000 more than advertised. I drove 150 miles and while the service technician was fantastic, the front man and overall experience was a zero for my wife and I. I am being polite.
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Jun 7, 2014
Priced right, we bought the Prius C! Love it!
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Jun 2, 2014
Good
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May 29, 2014
Made a purchase from this dealer with ease ! The customer service is outstanding !
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May 21, 2014
Got response that it was sold but was informed right away.
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May 2, 2014
Not to friendly and no financing
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Apr 26, 2014
Good
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Apr 18, 2014
Dealership responded quickly to my initial email, restating the facts that were displayed on the website. I arrived at the dealership and was greeted quickly and politely by one of the sales persons. However when I went to look at the car, the car was out for maintenance and was not on site. The salesperson got my information, and gave me his card.
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Apr 6, 2014
Car that was supposedly for sale never exhisted
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Apr 2, 2014
Good
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Mar 24, 2014
Well received and provided helpful info
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Mar 19, 2014
responded very fast.
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Mar 3, 2014
good
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Feb 28, 2014
they got back with me but really wasn't very friendly
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Jan 29, 2014
Dealer ship did respond
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Jan 27, 2014
Gorgon
The car was not available for a test drive because it was having work done. They should have shown, more prominently in the Ad., the dent on the back fender panel. Although I am giving them only two stars, they did show me all the repairs that they'd made to the car. For that I think they might be decent. I did not buy from them. I did, however, discover Leesburg. Nice Town!
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Jan 26, 2014
Cool
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Jan 12, 2014
dealer responded to all inquiries appropriately. drove 2.5hrs to get there,car was as described online as well as email, staff was busy, but friendly. its a wholesale type dealership, so dont expect bells/whistles. If you want red carpet, go to dealership and pay higher price for same vehicle! satisfied with purchase.
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Dec 25, 2013
Very cool friendly and helpful customer support. They make you feel at home home
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Dec 24, 2013
Prompt reply, good selection of vehicles.
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Dec 24, 2013
Sent email describing that the car was a wholesale vehicle. That's it.
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Dec 10, 2013
Although I have not found the car that I want but the response very very positive. I am quite happy
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Oct 28, 2013
Quick response to inquiry
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Oct 18, 2013
Dealer took over a week to respond and as a result, I purchased s vehicle elsewhere
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Oct 4, 2013
Informative.
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Sep 3, 2013
AJ was fantastic. We feel like received a great deal and AJ went above and beyond to make sure we were happy.
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Jul 19, 2013
Fair, no haggle prices, Cash only.
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Jul 17, 2013
I drove an hour and a half to test drive a car which didn't exist after I had called ahead to make sure it was still available. Once there I was asked if I was interested in any if their other vehicles. Can you say bait and switch?
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Jun 28, 2013
I had to wait for someone to even talk to me. I drove a good distance to get to the dealership only to be redirected to another location. Once I got to the vehicle that I went for it just wasn't the vehicle I thought I was going for with the engine light on and trans slipping
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Jan 17, 2013
Dealer responded in a timely fashion
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Sep 30, 2012
Bait & switch tactics
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Sep 10, 2012
Visited their lot and there was no person to speek with
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Sep 2, 2012
Contacted me back and they were professional.
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Aug 14, 2012
I didn't drive the car that I bought from this dealer up to my home. The engine stop. I called him and he told me that his car is sold without warranty repair and that he could fix it on my own expense. The first day I expend $ 1,200 to change two sensors but later on, the mecanic told me again that the superchager has problems. I spend a week without showing up to work and I just lost my job. More over, I owe him money. This dealer has ruined my life.
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Jul 24, 2012
I was very disappointed upon seeing the car that was advertised. What was supposed to "excellent", was hardly that. The air conditioning did not work, the front end had a vibration, and the turbo was non-functioning. My guess is many who have visited Leesburg Auto have had the same experience I had. In short - a waste of time.
Is this review helpful? Yes | No
Jun 9, 2012
Here's the deal with these guys: They buy and sell cars for less, but they don't check them out. It's your job to check them out, which they WILL let you do. They let me have the car I was looking at for the better part of a full day to take it to a mechanic. Turns out it was in fine shape. They do not do those kind of tests themselves. That's one of the reasons why they're cheaper. You want a deal, you have to do some of the work yourself. I would absolutely not just buy something off their lot, but I would buy something I'd taken to a mechanic from these guys. They're totally cool with that. If you don't know how to buy good deals cheap, then stick to the top-line dealers, pay the premium, and be happy with it. Do I trust these guys? I trust them enough to accept money for any car you want to buy from them. It's your job to determine if the car is good or not.
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Jun 9, 2012
Fair response slow on details. Will continue to pursue a deal.
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Apr 28, 2012
Great
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Apr 3, 2012
Called dealer and they didn't have any vehicles listed on cargurus nor on their website that I was interested in. Not good business
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Dec 1, 2011
Leesburg Auto never got back with me.
Is this review helpful? Yes | No

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