Grossinger Motors

1430 Ft. Jesse Rd
Normal, IL 61761

Sales: (217) 614-4061

Service: (844) 718-1715

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 8, 2017
they were very polite. and gave me any information I asked for.
Is this review helpful? Yes | No
Oct 31, 2017
Called back right away
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Sep 17, 2017
They got back to me quickly, I just found a better deal elsewhere.
Is this review helpful? Yes | No
Sep 5, 2017
There was some confusion created when their staff didnt show me this car and said it is sold out after i went there.. but when i emailed the manager he tried to help by asking one of their staff to find good deals for me and that staff person has really followedup well with me for a pretty good amount of time and shared some good cars. But i couldn't purchase any of them as they didnt match my exact criteria that i was looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 19, 2017
SBrum
I wish I had never called them. I was transferred to one salesman (I believe his name was Aaron), and while talking to him, I received another call from another salesman(Marcus) from that very same dealership! The first salesman I spoke with didn't seem to have any idea regarding the dealership's inventory. He kept pausing while he was talking to me, with an occasional "um" "uh" "yea let me see" "um". It was so unprofessional to keep a potential buyer on the line while you peruse your own website to see if you can find a car that you obviously know nothing about. It was a huge waste of my time. I felt like I knew more about their inventory and what "Denali" meant, than he did! I will NOT be buying my car from a dealership that hires idiots and sharks. And Marcus...STOP calling me!
1 of 1 people found this review helpful.
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Aug 4, 2017
good experience
Is this review helpful? Yes | No
Aug 2, 2017
Quick response
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Jun 29, 2017
Cgriffin72
I received an email promptly and I quickly set up an appointment. Thank you very much!
Is this review helpful? Yes | No
Jun 24, 2017
Myoungblood
Drove 5 hours to look at car that was supposed to be nice . The car is almost rusted into. Fenders falling off rear quarter rusted completely thru. Underneath car rusted thru frame and control arms. Dangerous car. Shouldn't be on the road much less sold to someone by a liar!!
4 of 4 people found this review helpful.
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Feb 13, 2017
Great Experience!
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Dec 21, 2016
Colbyanderson
Fast response but didn't provide all the information requested about the car.
3 of 3 people found this review helpful.
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Dec 7, 2016
Friendly staff. Very helpful and willing to work with me and my needs. Buying process was pretty painless and the quickest I've experienced. I will definitely go back for my next purchase. Thanks for all your hard work Mark!
2 of 2 people found this review helpful.
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Nov 26, 2016
Bought a great car, they cut me a lovely deal, and I felt like the guy wanted to be there helping people rather than just caring about getting cars off the lot
2 of 2 people found this review helpful.
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Oct 13, 2016
I was told that I would receive a price quote by end of day. Waited 1 week and still no quote. Salesperson left for the day and the manager was busy to get me a price. Terrible business model!
6 of 6 people found this review helpful.
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Aug 16, 2016
I drove 125 miles (1 way) to see a used honda car at Grossinger Motors in Normal IL. After about an hour rotating between 3 different salesmen, I was offered $97 off the advertised internet price. Over the phone earlier that morning, I said I was looking for about a $400 cash discount, and I was told by a sales manager (Dustin) "I could probably do a couple hundred, but come on in we'll see what we can work out." In person the discount went down..(from 200 to 97) Why?? I was told... "because I lived out of town and would not be back for regular service,, AND because I was paying "cash" and not financing with interest, AND because I did NOT have a trade in!" Additionally, the condition of the car was not as described over the phone... there was white paint on the drivers seat, and drivers door panel, and white paint and scraping marks from bottoming out the front lower air dam which was all chewed up.. AND road grime in 2 or 3 spots on the front hood & nose. After "I" pointed these out, a "detail guy" cleaned up what he could. During the "negotiations the sales rep never mentioned that there was an open Air bag recall on the car, the kind that blow up and kill drivers. (he later claimed he did not know!) And it was only after I test drove the car that I found out that there was 1 factory key missing worth $175, that they would not replace. MY CONCLUSION: I found this dealership, not caring about the condition of the car or my safety, sloppy about it's facts, and not willing to honor the offers given over the phone, and more concerned about making a buck than satisfying a new customer. I'm sorry I drove over. 250 miles of for nothing... it was a waste of time, energy and gas. ** Maybe if you have no money, a junker to trade in and you live just down the street from the dealership they'll give you a deal?? but I wouldn't count on it. Just telling it like it is... . Mike
16 of 16 people found this review helpful.
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Jun 20, 2016
The salesman offered me a challenge by email and quit contacting me when I gave him what he asked for. My husband and I felt that because we couldn't move immediately, the guy dumped us. Too bad. He would have had a cash deal. Bad manners
10 of 10 people found this review helpful.
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Jun 9, 2016
They contacted me, but my car buying focus changed, therefore I never went to the dealership.
2 of 2 people found this review helpful.
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Feb 10, 2016
Perfect customer service. Exceptional communication.
1 of 2 people found this review helpful.
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Jan 4, 2016
He returned my call promptly
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Dec 29, 2015
Nice guys to deal with, and had it not been for a few things with the vehicle I would have given them 5 stars. The millage was at 39k miles, not 33, plus a few french fries found between the seat and console and no car manual. The experience dealing with them was good and I would give them another chance and go back when i need another vehicle.
3 of 3 people found this review helpful.
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Read 11 old reviews
Nov 23, 2015
Very friendly and only followed up when they asked if they could.
1 of 1 people found this review helpful.
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Nov 18, 2015
no good i put deposit on car and they sale car to same one ales this car dealers not good
5 of 6 people found this review helpful.
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Nov 6, 2015
Dealer only form of contact was just one email, no phone call.
3 of 3 people found this review helpful.
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Jun 4, 2015
Its was slow when started but with just a conservation on the kind of service I was expecting it all went on track
2 of 2 people found this review helpful.
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Mar 30, 2015
DRS58
Good experience. Dealer was willing to let me drive the cars I was looking to buy for a day or so to try and determine which one I wanted to buy.
1 of 1 people found this review helpful.
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Mar 29, 2015
Great Experience. The car I was interested in was there and the service was efficient.
1 of 1 people found this review helpful.
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Feb 11, 2015
Manager was very rude an he just b littled my 2005 f150 4x4 witch I sold myself for 10 grand that's to bad cause I would of bought that 2011 gt sharp car but I'll go to another dealor to buy my next car ....
2 of 2 people found this review helpful.
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Jan 4, 2015
Scotty, our salesman, was great to work with! Good communication with me before the test drive. Quick to respond to all my questions.
1 of 1 people found this review helpful.
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Oct 12, 2014
well,before selling a car I would think you would check all the functions and fix them ,it would have been nice to know before driving the 120 miles to find that out.there has been no follow up since to say anything ,I think it was clear they might be under staffed by mechanics to thoroughly check and clean engines before selling
Is this review helpful? Yes | No
Sep 5, 2014
my salesman Jonathan and also Jason we're the best I would recommend them to anybody price could have been little bit better but that's what everything I guess but it still turned out to be a nice deal for the vehicle
Is this review helpful? Yes | No
Feb 22, 2014
Marshallcagle
Very pleasant and helpful
Is this review helpful? Yes | No

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