Freedom Honda

4955 New Car Dr
Colorado Springs, CO 80923

Sales: (719) 415-3406

Service: (888) 641-1951

Today 9:00am - 9:00pm
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2016 Subaru BRZ Series.HyperBlue Used Cars in Colorado Springs, CO 80923

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2017
We were contacted by the internet sales person and a test drive was scheduled. Every sales person was professional and courteous. We haven't decided yet but we are thinking about it.
Is this review helpful? Yes | No
Oct 5, 2017
Relatively responsive but typical shady dealer with price negotiation. Dishonest with cost of "accessories" and would not come to terms over the phone. Constantly told they would be willing to discuss further if I come in person, location was an hour and a half away and it was obvious what they were trying to do. Not an honest or reputable dealership, avoid if possible.
Is this review helpful? Yes | No
Sep 27, 2017
They contacted me right away. When i replied back to ask for pictures and a price , they did not respond. I contacted them at a later date and they told me it did not pass their inspection.
Is this review helpful? Yes | No
Sep 2, 2017
GuruVDYY
They were honest able issues with this car.
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Aug 27, 2017
Smooth transaction, good people to work with at this dealership. Craig was very nice & informative.
Is this review helpful? Yes | No
Aug 25, 2017
Dealer responded in less than 24 hours and has followed up to assist in a vehicle purchase.
Is this review helpful? Yes | No
Aug 11, 2017
GuruCWK5
Quick response and informative and polite
Is this review helpful? Yes | No
May 14, 2017
Tamara, Gilbert, Dan and Brian formed the team that made my purchase a breeze. I'll be sending customers their way!!!
Is this review helpful? Yes | No
May 5, 2017
jtg2010
Exceptional staff! Good car buying experience. Haven't done it in a while and this experience was as good as any.
Is this review helpful? Yes | No
May 3, 2017
They gave me all the information that I requested.
Is this review helpful? Yes | No
Apr 10, 2017
Buyer beware! We are informed car buyers who do our homework and buy new and late model vehicles regularly. We viewed a new 2016 Honda Pilot Touring that this dealership still had in stock in early April 2017. The dealership insisted they'd "make us a great offer" on this car since it was the previous model year, hinting at a $5-6K discount off MSRP. I told them exactly what we'd been offered by another dealer on trade in value and price of a new 2017 vehicle, and clearly laid out what we were willing/able to pay for the 2016 vehicle in question. I asked them to not waste our time or theirs by having me come in to the dealership a 2nd time if the numbers didn't make sense and they assured me they could get us the trade value, price for the new car and financing terms we'd discussed. They kept pushing for me to come back in to the dealership and eventually came up with a story of having a wholesaler who wanted to view my car at 8PM on a weeknight to finalize a trade-in value, which turned out to be a blatant lie to get me back to the dealership as there was nobody waiting to view the car. They offered me the clean NADA trade value on my trade-in (which was all I was asking for on trade value), but then proceeded to offer me a price that was about $4K higher than what had been discussed along w/a much higher than market finance rate (roughly 4% vs. the 2.75% rate offered by the dealership we ultimately bought a new Pilot from) stating that even w/perfect credit this was the best they could do on financing. They then proceeded to offer me an even longer loan term and attempted to get me to focus only on the payment of the car, not the fact they were charging a higher finance rate and offering an 84-month loan (vs. the max 72 months I'd requested) to try and "trick" me into making an emotional decision to overpay for finance rate and the vehicle in return for a payment that was close to the payment I would've paid had they honored the going finance rate and vehicle price previously discussed. Old-school sleazy tactics from sales staff and management. We proceeded to buy a new 2017 Honda Pilot Touring from another dealership for a much lower price with far lower finance rates. Take your business elsewhere if possible.
Is this review helpful? Yes | No

Response from Freedom Honda:

Hi Tim,

Thank you for writing in and sharing your feedback. I appreciate the opportunity to earn your business.  I understand that we didn’t – but it sounds like you were able to leverage your time with us to get the deal that you wanted (even if it was elsewhere). I remember that you originally wrote in about the 2016 Pilot Touring that had recently been obtained from a sister store in CA (where AWD is not appreciated like it is here) and that you had been working on a preowned vehicle from another dealership - but was looking for better than what you felt you were getting the
 More ...
Feb 28, 2017
Dan and Bob were awesome! I went in for a test drive thinking they would never give me the price that i was looking for on a specific car that nobody was cutting a break on and they made the impossible happen.
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Dec 11, 2016
Made me a great deal
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2016
Taylor responded promptly, was professional and respectful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2016
They were awesome. Very helpful for a firstime buyer. Above and beyond!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 26, 2016
Great. The store immediately contacted me to make appointment for me to view and test drive the car. Salesperson very nice. I bought the Pilot and I love it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2016
It was okay as I am not real actively hard right now, just seeking possible options.
Is this review helpful? Yes | No
Feb 25, 2016
We called and got information regarding a car and I told the woman we would come down to see it but never received a call back. When we called to confirm our test drive she said the car had been sold without any information back to us because their internet system doesn't give them phone numbers.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
Feb 20, 2015
Great customer service!
Is this review helpful? Yes | No

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