Franklin Chevrolet Cadillac Buick GMC

Is this your dealership? Sign up for a dealer account

GM Certified Internet Dealer, GM Certified Used Vehicles

106 Northside Dr E, Statesboro, GA 30458

Sales: (800) 684-6348

Service: (877) 260-6989

Today 9:00am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 19, 2017
Christine was awsome. Extremely informative. I will definitely deal with her when I buy a car.
Is this review helpful? Yes | No
Mar 20, 2017
vpugh
Great Customer Service. What you see is what you get. Nice experience.
Is this review helpful? Yes | No
Mar 13, 2017
Crossroad_1051
Quick response. Personable
Is this review helpful? Yes | No
Mar 6, 2017
Good feedback
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2017
Russ Vernon made purchasing a vehicle a pleasant experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2017
They are very unprofessional. They advertise one truck and send pictures of another truck instead and try to get you to buy it and its a piece of junk. I asked for pictures of one advertised and they said it was in their service department. So they never sent pictures. I even emailed manager he never responded.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2016
Vehicles presented appeared to be of interest but could not determine an good price range without visiting the dealership. Purchased a vehicle before going to the dealership.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2016
Pushed hard to make appointment; couldn't seem to grasp that I was hours away and would be traveling through on business. Arrived at the lot at about 8:30, no one came out to speak with me. I received an email (form) from the "sales manager" offering to help me personally. I called him back and left a message on his voicemail and never heard back...
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
Very nice to talk too.
Is this review helpful? Yes | No
Sep 15, 2016
Great! They contacted me right away and once on the lot all we had to do was sit in the air conditioning tell our awesome sales rep, Tiffany Nebb, what we were interested in and our price range and she pulled up 2 vehicles that fit our requirements. We bought the 2nd vehicle that we test drove! Because of Tiffany ' s knowledge and professionalism and willingness to help us get the right vehicle within our budget, I will recommend Franklin Chevrolet to everyone! Definitely worth the 2 hour drive!
Is this review helpful? Yes | No
Sep 10, 2016
Dealer followed up immediately
Is this review helpful? Yes | No
Sep 4, 2016
The dealership was great
Is this review helpful? Yes | No
Aug 10, 2016
Reserved call from sales manager when tried to negotiate the price. She acted as IRS collector & I had to simply hung up on her.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 31, 2016
I received a prompt and helpful response to my inquiry.
Is this review helpful? Yes | No
Jul 25, 2016
I asked if vehicle had power windows and bluetooth. They said yes. I made an appointment for next morning. I drove 1.5 hours to dealership. Truck did not have power windows and bluetooth. They produces another work truck that had power windows and an auxillary cable. Price was 1500 higher. I said lower it by 1500they took 500 off. They wanted to explain why they couldn't meet my demand. I didn't need to hear the explanation. I left. Truck had a low speed shimmy, was missing a jack and a spare tire. Interior was damaged but repairable. They claimed this was a certified usedcar. I drove away. 20 minutes later called and said I couldhave the truck for my 'out the door' price. I turned around and went back.. Added truck to my insurance. went to financing found that the price was $4k higher than the promised out the door price. They said it was taxes. They said they would get me to within 600 of my out the door price. went back to finance. They were off by $2000. They said they couldn't do it and I was unreasonable. Overall 7 hours. I gave them 3 opportunities to do what they promised and they failed each time.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2016
They did contact me and told me the truck was still available. My dad drove 2 hours up there , spoke to a salesman that acted uninterested in selling anything. The truck was no longer there. Very disappointing to know that when you drive that far for terrible service. I would not recommend them for anything.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2016
Speedy response!
Is this review helpful? Yes | No
Jun 8, 2016
Very persistent and polite.
Is this review helpful? Yes | No
Jun 2, 2016
did receive contact email but I was not impressed by the vehicle they had at the time.
Is this review helpful? Yes | No
Jun 1, 2016
Dealer responded quickly and was very pleasant.
Is this review helpful? Yes | No
May 28, 2016
sealflipper1
Willing to do business and are polite and professional
Is this review helpful? Yes | No
May 27, 2016
Drove 3 hours for an appointment that had been the result of 5 emails from the dealer. When I got there no one new of my appointment and the car was out of the lot. When it returned it was dirty. The rep had no info about the vehicle with regard to the options on it. I would never shop there again.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 11, 2016
They were all helpful. My heart is saddened that we were not able to purchase that baby. I still want that SUV. Again many thanks, Sandy
Is this review helpful? Yes | No
May 11, 2016
I set up an appointment to see the vehicle after they told me that it was a available. I drove for an hour and a half and they told me that they had sold it the evening before never bothered to call and let me know
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 6, 2016
Professional and on point
Is this review helpful? Yes | No
Apr 24, 2016
Great experience working with this dealership. Tiffany Nebb was our salesperson and we ended up buying this car.I would highly recommend.
Is this review helpful? Yes | No
Apr 19, 2016
Great experience!
Is this review helpful? Yes | No
Apr 14, 2016
5-star rating! They responded to my inquiry in a timely manner. I set up a time to see the truck. They were courteous & helpful. I ended up purchasing the truck.
Is this review helpful? Yes | No
Apr 5, 2016
Excellent !
Is this review helpful? Yes | No
Mar 27, 2016
Bait and switch! I had a scheduled appointment to meet with the sales manager to see a truck. After driving two hours to get to my appointment on time, I had to wait 20 minutes for the sales manager to come out to tell me the truck I came to see was sold! He quickly pawned me off to a sales person, who was obviously new. I didn't want the trip to be a total loss, so l said agreed to looking at other trucks. Every truck they told me about was above my price range. I had the cash on me to purchase the truck I came for, but we wondered aimlessly around the lot for 45 minutes looking for a truck I would be interested in. At one point the salesperson had 3 sets of keys in his hand and couldn't find a single truck to go with them. The only truck he was able to physically show me was one that was traded in the day before with a big dent in the side of the truck bed. I finally told my salesperson that I had wasted enough of my time, and drove 2 hours home. Don't waste time with Franklin Cheverlet!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2016
Very helpful.
Is this review helpful? Yes | No
Mar 11, 2016
I asked a very simple question regarding the features of this particular vehicle and rather than an answer to my question, I received a bunch of nonsense sale pitch gibberish. My question remains unanswered and I would not recommend this dealer to anyone.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
Followed up and tried to help
Is this review helpful? Yes | No
Feb 24, 2016
this place is on top of there game.
Is this review helpful? Yes | No
Feb 14, 2016
We met with Ms. Minnie Copper, Sales person, who took quite a bit of time with us. Unfortunately, the car is not what we wanted in the end.
Is this review helpful? Yes | No
Feb 10, 2016
Brett never got back to me after I asked for an itemized copy of the cost for a van we were interested in. He also had to "check with his sales manager" with each of my questions rather than working with me directly. It leads to distrust; and, because he never got back to me, I decided to take my business elsewhere. Very frustrating.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2016
abeever
Really good people to deal with. Made a purchase of another car they had to get for me.
Is this review helpful? Yes | No
Jan 28, 2016
Best Dealer I have used in quite a while.
Is this review helpful? Yes | No
Jan 20, 2016
cant make a decent deal on 11 year old car. guess they have plenty of business
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2016
david76792
quick response
Is this review helpful? Yes | No
Jan 5, 2016
Shoshanna was confused quoted me incorrect prices and taxes. I would never deal with this dealership
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2016
tparker75
We waited over an hour to be seen. The car was junk and the dealer didn't bother to detail before we viewed and they knew we were coming. Tiffany, the sales rep assigned to us, was very nice
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2015
Prompt service, excellent sales department
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2015
I felt like they were using this car to bait in customers. Every time I talked to them, over a weeks time, it was in the process of being sold. Then they would try to sell me something completely different.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 15, 2015
They are decent. They like to get you in and out as smoothly as possible. They are more than willing to answer any question you have, or find you someone that know
Is this review helpful? Yes | No
Sep 6, 2015
Haven't heard back after talking to three different people. Very confusing
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2015
Went to see one vehicle and ended up seeing another similar vehicle on lot. The sales person I worked with, Tehrelle, was friendly and helpful. What he didn't know, he was willing to find out!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2015
They didn't have the car I inquired about...tried selling a different one upon arrival without acknowledging the mix up over the phone. I did buy the car offered but almost walked out on the deal because of the very long wait of more than 90 mins for financing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2015
I purchased this car. Larry was a big help. Explained everything. Great experience
Is this review helpful? Yes | No
Jun 12, 2015
Nvphotography98
Rude and untrustworthy. Lied about the truck they had on their lot.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 11, 2015
Great Customer service
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 8, 2015
They sucks sell me a car with the service soon light on then tell me that they will take care of it before I get it and all they do was clear the code it comes on back and I gots to take it to another dealer and they fixed it and now they don't want to pay the bill very sad
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Read 9 old reviews
Mar 7, 2015
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 7, 2014
Great customer service
Is this review helpful? Yes | No

Response from Franklin Chevrolet Cadillac Buick GMC:

Thank you so much for taking the time to rate us!  - Franklin Chevrolet GMC Buick Cadillac
Oct 29, 2014
Good honest people
Is this review helpful? Yes | No

Response from Franklin Chevrolet Cadillac Buick GMC:

Thank you so much for taking the time to rate us!
Mar 14, 2014
i called on a 1969 chevelle, dealer treated me like a punk with no money, little did he know i have a 70 chevelle ss and had cash in hand to go buy the 69. I dont think he new i was so close,he acted like he didnt know if they still had the car and i knew they did, he tried to get me to look at other new cars, its a bait and switch program
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Franklin Chevrolet Cadillac Buick GMC:

Jeff. I am sorry to hear that your experience with us did not go as planned & that you feel you were treated unfairly. My name is Stefanie Finch & I am our Business Development Center Manager. Please give me a call at 912.623.2710. I'd like to discuss your visit with us with you. Thank you.
Mar 5, 2014
Dealer has followed up several times with responses to my needs. Salesman has been helpful and friendly.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Franklin Chevrolet Cadillac Buick GMC:

Thank you so much for your review!
Nov 16, 2012
Long and drawnnnnnnn out customer service..
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 15, 2012
Very helpful, just happened to find a truck at different.dealership is all
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2012
Great staff and no hassle prices.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 14, 2011
very nice team,had a very nice time and very welcomed there service was fast and well done.special thanks to TIM CANADY,FOR HIS professionalism. God bless all of them
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Other Nearby Dealers

Daniels-Bishop Chevrolet, Inc. - 127 listings

905 S Lewis St, Metter, GA 30439

4 reviews
Webster Motor Company - 59 listings

3214 Hwy 280, Vidalia, GA 30474

1 review
Moss Curtain Motors Vidalia, LLC. - 23 listings

400 North St E, Vidalia, GA 30474

1 review
Competitive Auto Sales - 22 listings

3271 US Highway 80, Bloomingdale, GA 31302

4 reviews
Nesmith Chevrolet Buick GMC - 358 listings

7334 US Highway 280, Claxton, GA 30417

16 reviews
Rincon Chevrolet - 221 listings

5480 GA Highway 21, Rincon, GA 31326

9 reviews
Daniels Chevrolet Buick GMC - 301 listings

365 E Main St, Swainsboro, GA 30401

18 reviews
Mike Reichenbach Chevrolet Bluffton - 238 listings

10 University Pkwy, Okatie, SC 29909

14 reviews
Paul Thigpen Chevrolet Buick GMC - 411 listings

202 W First St, Vidalia, GA 30474

21 reviews
Critz Buick GMC

7000 Abercorn St, Savannah, GA 31406

1 review
Critz Automotive Group - 117 listings

7000 Abercorn St, Savannah, GA 31406

20 reviews
Dan Vaden Cadillac

9393 Abercorn Street, Savannah, GA 31406

6 reviews
Dan Vaden Chevrolet-Cadillac - 9 listings

9393 Abercorn Street, Savannah, GA 31406

8 reviews
Coastal Chevrolet, Inc. - 297 listings

5909 Ogeechee Rd, Savannah, GA 31419

6 reviews
Mike Reed Chevrolet

1559 East Oglethorpe, Hinesville, GA 31313

Popular Used Cars

Used Ford F-150
2,214 Great Deals out of 208,693 listings starting at $1,499
Used Ford F-250 Super Duty
346 Great Deals out of 47,432 listings starting at $1,795
Used Chevrolet Silverado 1500
1,730 Great Deals out of 167,270 listings starting at $1,800
Used Chevrolet Silverado 2500HD
317 Great Deals out of 26,738 listings starting at $1,250
Used Ram 1500
934 Great Deals out of 113,457 listings starting at $5,992
Used Ram 2500
121 Great Deals out of 29,254 listings starting at $8,995
Used Toyota Camry
824 Great Deals out of 89,151 listings starting at $950
Used Toyota Corolla
665 Great Deals out of 71,481 listings starting at $600
Used Honda Civic
490 Great Deals out of 87,958 listings starting at $1,499
Used Honda CR-V
764 Great Deals out of 58,570 listings starting at $900
Used Toyota RAV4
588 Great Deals out of 69,039 listings starting at $2,350
Used Honda Accord
717 Great Deals out of 87,014 listings starting at $1,250
Used Nissan Rogue
558 Great Deals out of 77,819 listings starting at $3,302
Used Nissan Altima
846 Great Deals out of 78,726 listings starting at $1,677
Used Ford Escape
1,302 Great Deals out of 94,957 listings starting at $1,400