Ehrlich Toyota East

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1209 Main St
Fort Morgan, CO 80701

Sales: (970) 867-1400

Service: (970) 867-1400

Today 8:30am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 9, 2016
Contacted very quickly. Salesman was great and was very honest, would buy a vehicle from them for sure.
0 of 1 people found this review helpful.
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Apr 22, 2016
Made a deal over text before I came in. Went nice and smooth and left with what I came for.
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Dec 8, 2015
ok just did not have what i wanted
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Read 4 old reviews
Dec 25, 2014
Summary - If you are looking for a high pressure, dishonest, uncaring dealership you are headed to the right place, if not save yourself the trouble and go somewhere else. You don't want to do business with the fine salesmen at Ehrlich Toyota Fort Morgan because they will lie to your face and not give a damn about you, your time or your convenience. Details - In the market for a used Sienna AWD for the family. Emailed a bunch of dealers and narrowed down to 3 options. One of them at Ehrlich Toyota in Fort Morgan. Started negotiating with them over email, no red flags as yet. The salesman on the other end worked through the deal with me, we settled on a number and he invited me to his fine dealership (115 miles away) on a Saturday morning promising to earn my business. The kids had just started their winter break but I convinced them to get up early so we can go get our new car before the holidays. Drove all morning and get to the dealership just before lunch. Test drive and all is well start talking about the deal and BAM the guy has amnesia. His sales manager comes along and they completely recant on the negotiated deal and start talking about how nice the car is, show me features and original list price etc. I KNOW all that that is why I drove 90 minutes one way to close the deal. But I also have written emails from your sales guy giving me a firm price which you won't honor. Here is the kicker, we have this conversation with the sales manager, he nods his head and says "let me go back and run some numbers". This is when I start having a flashback to the the late 90's early 2000's car dealerships. They leave the customer and family out while they go into a back room and crunch numbers for 20 - 30 minutes (really!!!) Kids are getting hungry, wife is looking at me like "WTF?" The pressure is building... I can't take the waiting anymore so I walk into the "back room" and what do I see the guys are sitting around chatting and have a nice Mexican lunch while my wife and kids are sitting outside hungry, tired because Dad promised them a new car ride back. They fumble around and tell me we will be with me shortly. And then the salesguy (the same who sent me emails late into the night the day before committing to a price) comes out and starts talking about how this a loss deal for them and he can't give me the negotiated price. That's when I know its over, pick up and walk out and write the 5 hours of our life to a must-have life experience to never ever go to an Ehrlich dealership and informing the world to make their choices wisely and hopefully save themselves the same heartburn. If you work for Ehrlich and care about your customers I invite you to reach out to me and I will be happy to provide you with the emails referenced here, not a misunderstanding but a blatant lie and fabrication by your employees who knowingly took me down this path.
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Response from Ehrlich Toyota East:

Thank you for the review. We truly apologize for the misunderstanding you had. I went through our records and dont see your deal here. Please, feel free to call in and ask for someone in Management and we will do what we can to help.
Nov 20, 2013
They didn't have the car listed but tried to sell me a new car instead...frustrating, common experience through this website.
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Response from Ehrlich Toyota East:

Brandi, I apologize for your less then satisfactory experience. Customer satisfaction is our number one goal here at Ehrlich Toyota East. Please keep in mind, inventory changes daily. Also, there are certain instances where a New vehicle looks better for an approval than a pre-owned vehicle. Please feel free to give us a call here at the store if you have any questions or if there is any way we can help fix this situation. Just ask for Management.
Aug 16, 2013
every one is very helpful and respond to every question promptly
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Response from Ehrlich Toyota East:

Thank you so much for the great review. We thrive on our customer service and do everything we can to be on top of our game. Look forward to earning your business again in the future. Management
Aug 31, 2012
I just got the price and more pictures. Nothing beyond that.
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Response from Ehrlich Toyota East:

Looks like we didn't earn your business here. Please give the store a call and we would be glad to look into a way of rectifying the situation. Just ask for Management.

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