Don McGill Toyota of Houston

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Express Lube, New Owner Events, Rent A Car, Parts Center, Fleet T.E.D.
Dealer, Toyota Certified
Used Vehicles, Toyota Tire Center

11800 Katy Freeway
Houston, TX 77079

Sales: (844) 529-1531

Service: (866) 938-0767

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 1, 2018
We had awesome customer service at Don McGill Toyota. I purchased this vehicle and they were awesome every step of the way.
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Jan 27, 2018
Ryan Truong
Salesman was not honest about the Fleet car. He explained Fleet is when the dealership rented out to his manager to drive for a few thousands miles then when he gets tired of it they put it up for sale. In this case the I guess the manager got tired after 41k miles. Yeah right. Beware. Do you're research before going for a test drive and negotiation. I left the dealership after they want me to overpay for the former rental. No luck at both Don McGill Toyota. Even the manager was telling trying to con me. Every answer he has for me was a lie. Very disappointed.
0 of 1 people found this review helpful.
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Jan 5, 2018
Seemed eager to help and provide assistance.
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Dec 23, 2017
GuruZNY11
Great experience, great car just too high for me.
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Nov 18, 2017
Ok great
0 of 1 people found this review helpful.
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Oct 22, 2017
Buck was very professional and helpful.
0 of 1 people found this review helpful.
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Aug 28, 2017
I bought a 16 RAV 4 from them, nice car, excellent price. Mr. Handy gave us great service.
1 of 1 people found this review helpful.
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Aug 23, 2017
I contacted Don McGill through CarGurus. I received a reply almost immediately offering a test drive. I test drove the car the next day and was able to make a deal rather quickly. Only one minor concern. The car, which was a former lease vehicle, came equipped with the Apex Protect system (kind of like a LoJack system) which requires a subscription to transfer the monitoring service. The person in the finance department made it sound like I'd get a big (up to 30%) insurance discount. As it turns out, the discount is only off of comprehensive coverage. My discount ended up being $14/year! Glad I got it anyway as our teen is driving the car and it gives added peace of mind. Just be aware that a GPS tracking system may not save you as much on your insurance as it seems. Otherwise, I had a great buying experience and would recommend this dealership.
4 of 4 people found this review helpful.
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Aug 23, 2017
I called and was left on hold for over 10 minutes. Never got to speak with a sales agent.
0 of 1 people found this review helpful.
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Aug 16, 2017
Good
0 of 2 people found this review helpful.
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Aug 9, 2017
Had the truck ready for me to test drive
0 of 3 people found this review helpful.
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Jun 23, 2017
As a young, single female, I greatly appreciated the treatment I received at Don McGill-Houston. After visiting six other dealerships, I had been mostly patronized (one salesman actually questioned whether I knew how to drive before a test drive! I drove myself there!), ignored, and dismissed. Even when I had my male friend accompany me for negotiations, I had to suffer through the salesman/finance manager addressing my friend even though I asked all the questions. Needless to say, I was relieved and impressed by the customer service when I went to test drive my vehicle of interest. My salesman, Nick, was patient, respectful, and helpful. He answered all my questions, never tried to sidetrack the conversation with irrelevant details about the car, and took my negotiations seriously both in person and through email after I left the dealership. I did purchase the vehicle from Don McGill, and when I returned to finalize paperwork, I did not feel over-pressured to the point that I thought I should call in back-up to help finish the financials (finance will try to upsell, like any other dealership, so be sure of what the car comes with, doesn't come with, whatever additionals you'd like to purchase, credit score, etc.). My experience with Don McGill was exceptional for the Houston area and I would recommend them to any one of my friends.
5 of 5 people found this review helpful.
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Apr 18, 2017
Premio_2829
Victor and Leondro were both great.
2 of 4 people found this review helpful.
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Mar 10, 2017
Made appointment to view car. Pulling into dealership, i get a call saying car had been sold. I drove 45 min, $6 in tolls, fighting rush hour traffic to see this car. Classic "bait&switch" , telling me "we have other SUV's available".
5 of 6 people found this review helpful.
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Jan 26, 2017
Scorpiotx_713
I sent a message to dealer and they were very quick to respond.
2 of 2 people found this review helpful.
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Jan 22, 2017
Very courteous and professional service.
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Nov 22, 2016
I had an awesome experience with Nam at Don McGill. I called and he told me I could come anytime that day and see the 4Runner. I went a few hours later and test drove the car. Nam checked out my car I wanted to trade in a few hours later we completed the purchase and I drove away with my dream car!
2 of 2 people found this review helpful.
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Nov 17, 2016
They didn't have the car the next day when I went there.
2 of 2 people found this review helpful.
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Sep 27, 2016
I was @the dealership and been waiting for so long then No response . I believe they sold a car then they make me waited then I left
6 of 10 people found this review helpful.
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Read 6 old reviews
Oct 30, 2012
Went to see a car and it wasn't available
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Aug 12, 2012
We researched prices online before leaving the house, and found Don McGill's prices to be lower than others'. Then we called the Internet Sales number and made an appointment with Joe Calzada, a sales rep. We went to the dealership, drove the vehicle and walked out with excellent terms--paid $2000 less than Blue Book! Joe was a delight to work with, a straight-shooter who didn't try to 'upsell' or use any hard-driving tactics. It was a very pleasant experience.
1 of 1 people found this review helpful.
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Apr 12, 2012
they did contact me,had a car that went to auction and kind of over contacted me
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Dec 21, 2011
couldn' find car??
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May 1, 2011
nightfli
5
Use Bait and switch tactics, don't trust them!
0 of 1 people found this review helpful.
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Apr 25, 2011
When I emailed them regarding specific vehicles with specific questions, they often responded with a form email that was not helpful. These weren't usually followed up with answers to my questions, either.
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