Mike Calvert Toyota

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Express Lube, Toyota Certified Collision Center, Rent A Car, Parts Center,
Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

2333 South Loop West
Houston, TX 77054

Sales: (713) 388-6811

Service: (713) 904-1761

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 23, 2017
I went to test drive the car twice. First time, I went with a male friend (I'm female) and my salesperson had a difficult time making eye contact with me. He spent most of it on my friend instead, despite the fact that I asked 90% of the questions. He also rushed us through the post-drive inspection of the car's interior/exterior by repeatedly saying "Take your time!" and then interjecting frivolous details about the car, like the colour's popularity, which I could've cared less about. This was irritating, but I liked the car, so I told the guy, "let's sit down and chat." While the salesperson grabbed us waters, my friend had to step outside, leaving me by myself when the salesman returned. He immediately tried to have me sign documents without even taking my first offer on the car. The document would've had me commit to buying the car that day, without any mention of price, much less itemized price. Irritated, and by that point, offended, I said I had changed my mind and would think about the car over the weekend. He tried to pull the this-car-wont-be-here-very-long bs, to which I responded, "I'm not worried. I know this car has been here for a long time." The car had been listed on cargurus.com for 92 days by that point. The SECOND time I went to test drive the car, I went alone and I got a new salesperson. He was more hands-off and let me drive the car alone, which I liked. After the test drive, though, he was not very informative to my questions and when I said I wanted to negotiate the car price, he cut me off and said the price was unlikely to go down much. I challenged him and asked to go inside and look at the vehicle's carfax and dealership listing. He obliged, but when I started questioning the carfax, he passed me off to the inventory manager. The carfax issue? The car was a rental that Mike Calvert had been marketing for 6 MONTHS (!) unsuccessfully; the car had been bought and returned twice already due to financing falling through. Not unlikely but very, very suspicious. Was the dealership ripping off people through the finance process or had this car been plagued by irresponsible purchasers? Anyways, the carfax timeline was fishy, and the inventory manager didn't have a satisfying answer. He also informed me that the listing price was the lowest the dealership was willing to go since, "They were already losing money at that price." Yawn. So I left, with no further contact from the dealership. The car is still for sale (122 days online). TLDR: Just because I'm female, doesn't me you shouldn't take me or my negotiations seriously. If you're going to price a car (a rental with a suspicious carfax timeline of fishy financing deals) at a no-haggle price, be sure to say it is a no-haggle price. I am disappointed and a little wary of this dealership.
1 of 1 people found this review helpful.
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Jun 4, 2017
Fast response
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Mar 25, 2017
Very helpful when I talked to them on the phone.
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Mar 16, 2017
I called wanting to purchase a vehicle, and was told it was being inspected and that an airbag light was on, so it would take some time to diagnose and correct. I was told I could not put a deposit on it until it was corrected and cleared for sale, but was told the next day that the vehicle had been sold to another dealer for $4k more than the list price. I was never even told what the airbag fault was. This dealer is not concerned with conducting business in an ethical manner. If you advertise an offer to sell a vehicle, and a customer accepts, don't sell it out from under them. If you under-price a vehicle, that is your loss. This is definitely not a customer-focused organization.
1 of 1 people found this review helpful.
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Mar 6, 2017
ivan juubv v
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Dec 25, 2016
Took very good care of my son buying his 1st car!
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Nov 12, 2016
No stress whatsoever... Friendly sales representative... Excellent finance manager. Great deal and good experience buying the truck.
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Oct 22, 2016
I had a great experience at Mike Calvert Toyota! I did purchase this vehicle and love it! My salesman Steven Lee was excellent he even held on to an important item I left in the truck by accident for two weeks until I could get up there to get it. Definitely a customer for life! Thanks Steven!!
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Aug 30, 2016
Very disappointing experience. The sales persons were rude and didn't take my multiple offers as serious. I ended up buy the vehicle from another dealer. I am glad I am not dealing with this dealership anymore
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Nov 30, 2015
Salesperson was very professional and took time with me and my questions.
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Read 6 old reviews
Jan 26, 2015
I bought my truck from Gullo Toyota in Conroe it was the best experience ever. My sales person was there every step of the way during this purchase.
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Dec 12, 2014
horrible the guy would not answer my questions, and he could not speak english I would never buy a car from this company
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Jan 10, 2014
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Jan 4, 2013
Good. Car was already sold.
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Jun 22, 2012
Rushed over because they couldn't hold the truck from auction until the morning. Truck definitely had transmission issues. Salesman said, "A new transmission is only around 1500.00". Wow!!
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Jan 27, 2012
poor rating as no one has called me since i requested for the hummer i was interested in.
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