AutoNation Toyota Gulf Freeway

Best service ever. Sergio, Carlos and Christian did everything to get me the best deal

Dealer contacted me quickly and was very polite. While we did not buy a vehicle from them we will keep them in mind for our next purchase.

Very fast and not pushy.

One of the best car purchases that I've ever experienced..

Great!

They answered all of my questions and routinely checked up on me to see the progress of my car search.

Dealer responded to my inquiry quickly and contacted me frequently with information updates.

purchased at $32,700, full tank of gas and help programing cellphone to the hands free device. The whole experience took 3 hours, mostly waiting on the finance guy but there was good coffee.

Salesman was very nice

Dealership returned my call right away, had no problems at all! Thanks!

Dealer took all information for car loan. Never followed up.

Bought the car. Sales is fantastic. Paperwork people are rather surly and take an incredible amount of time and could have speeded up the process if they had advised us what they needed us to bring ahead of time instead of acting like we were supposed to know intuitively what to bring. I guesss they didn't like that we were paying cash so they didn't get to make a bunch of money on financing.

The paperwork was slow, at least for a guy that was in a hurry. However, when all was said and done, the experience with the dealers and associates was fantastic!

I got a good car at a good price. The service was excellent.

Great experience

Carlos, is excellent. Too bad van got sold to another customer.

The response I have received has been honest and fair

I made an appointment to see a 2015 tacoma. However, i arrived and all salesman were occupied and they did not have the tacome that was offered in the website

Sales person was very helpful. We just could not arrive at a win win deal

dealer responded with totally useless info and never responded with photos I requested

great service!

Initial offer for trade-in was outside of reasonable but negotation quickly brought about a satisfactory agreed value.

Did not have the car at the price originally advertised. Tried to sell one more expensive same features slightly less mileage. Better deals at other dealers.

Dealer have more questions on when I would test drive rather than the price

Really good to work with Doug Henderson at AutoNation. Low pressure sales approach, very competitive prices on used Toyotas in primo condition. Ended up getting a low mileage Camry in great condition with new tires, very happy with the overall car buying experience.

The vehicle was sold

Happy with experience

Prompt call back when I requested additional info.

Great experience. ❤️❤️❤️❤️❤️ My Lexus. David "Texas Ranger" Morrow was great to work with. I knew all there was to know about the vehicle I was interested in before I arrived at dealership. Didn't try to sell me on any gimmicks but was very honest from beginning to end. Followed up afterwards as well. Kudos to the Ranger.

David Morrow was knowledgeable, engaging, and fair to deal with. The process was easy. I also got a much better rate than what was offered by my bank. I ended up buying a different vehicle than the one that I originally contacted them about. Overall, I'm happy with the experience and my new truck.

Good service.

The pricing is higher on average

Great Service! See Ishmael!

Great Experience !! Met Mr. Ranger super honest and that's hard to find now a days ! He did everything in his power to get me what I wanted and not tried to see what else was out there but what I wanted because he knew I knew what I wanted and nothing else. He made so happy I cried because I could not believe what he had to go through. I totally recommend to see him to find and get what you want til you're happy as can be ! I love my and THE Toyota Rav4 that I wanted and got !! Thank God for good honest people like Mr. Ranger !!

Friendly and responsive! Would definitely buy a vehicle here.

Dealer had me come look at a car in the afternoon that had already been sold that morning. Wasted my afternoon for nothing.

Contacted me right away

Doug Henderson worked with us and made us a good deal. Our daughter is delighted with the car.

Good

Good pricing howeer lack customer support

They responded rightaway.

The called me back the next morning but didn't ended up having the vehicle i wanted.

Dealer was great

I contacted this dealer and made an offer on a vehicle, contingent upon it being in excellent condition. After some counter-offering we (myself and Ruben, a sales director) settled on things. My husband and I got a babysitter and drove 40 miles to pick up what we thought would be our new car. Instead we got a car in pretty mediocre condition (for a one year old vehicle) that reeked of dog. I politely expressed my concern to the salesperson who showed us the car. We took a test drive anyway, and he only spoke to us when spoken to. Awkward! I'm still in the market and have seen other cars there that I'm interested in online there, but refuse to consider them any further. The only redemption was the supervisor was nice and didn't trap us at the dealership when he realized that our concern was legitimate.

Called me right away but went there the next day and found out the car I wanted couldn't be sold because it had been totaled in past.

Good

Great service, low pressure from salesman Keith Leading, beautiful FJ at a fair price. Just make sure to ask for a spare key before completing the transaction!

Maurio was very nice and treated us great; he was very honest which was refreshing. Much to our regret, we did not buy from him but, given the opportunity, we would.

they were extremely helpful. then quickly became pushy when i found a better deal. when first going to see them they offered their best deal. when i returned to say i found a better deal, they tried to top it. why not offer that to begin with? i had already signed contract with another company.

Quick response and accurate information. If dealer had been closer to us, we probably would have purchased car there.

Bought the car. David "the ranger" is great

Prompt response to inquiry, courteous, answered all questions. Did not purchase a car here.

I got a 2012 Sienna XLE with Entertainment package. Hopefully My family would enjoy it and I'll have a good experience with the dealer.

graet deal...I will be back

I was contacted by a sales rep named "David, calls himself Ranger". I put an offer on a vehicle through email and I explained to him that I live very far out and needed to know and feel comfortable about the deal before I go out there to test drive the car. If you have bought a car before, you know that you spend a lot of time on BS and I simply don't have that kind of time. David however, even after explaining this to him, did not feel I was a legitimate customer and ignored my offer even after going back and forth through email several times. I asked him to tell me what he could do for me and put something out there and then stated I had to go that same day, which was during the week. I was not going to go out there during the week because for one it was far, I work and then considering the traffic during rush hour it wasn't going to happen so I "Thanked" him and let him know that I would be searching else where. "Ranger" was arrogant and made me feel like I was not a serious buyer and going back and forth with him for the hell of it. I will not be buying a car from this dealership. Funny thing is, I am not in a hurry to buy a car but I saw this one and knew that if the price was right, and after test driving it everything was ok, I had no problem buying the car on the spot!!

I found Champion to be very manipulative once I arrived. They were not interested in negotiating on the car I wanted to see, even for all cash. They told me the "clean value" was 17K and so basically they had already dropped the car 3k. I don't know where they got that number from. It didn't exist in the blue book. I left disgusted and insulted. Yet, they called and hounded me for days after. I was so not interested in givong them my money.

Appreciate that, the dealer drove the vehicle to my place, but the vehicle was not same as quoted and even the miles was also was not same.

I have not purchased the car. But the experience them has been good. No issues what so ever.

The salesperson Donna Terblance was outstanding. It was her patience, understanding, and dedication to customer service that made my car purchase go so well.

Good sales people but the finance guys sucks!! I came in with my wife to purchase a vehicle with a credit score of above 650 and all we could get from them was 18.9% APR!!! Where as, we bought our vehicle some where else down the street for a 6.9%!!! Take my advise, do not go there!!