Colonial Volkswagen

Good customer care

Very prompt, polite, helpful and professional dealership.

Horrible people and horrible service. Wouldn’t recommend these people to anyone. Inconsiderate and rude, especially Jeanna and Julianne. They wasted my time and effort.

Very good

Nice car in clean shape. Friendly. But nearly 40 minutes from appointment to when we actually got in the car to test drive.

Awesome, julianne took very good care of me and made the car buying experience easy and painless.

Very quick response. Very straight up people.

Great experience staff was extremely knowledgeable and professional made the whole purchase experience very easy and accommodating

Will consider them in future

Glad to see women salespeople! Follow up was good. Cars didn't work out, but due to my choices. But I will say...I was ASTONISHED to be told I'd need to pay $500 more to pay with cash.

Excellent service. Our salesman, Bob Miller was so helpful throughout the whole process. Highly recommended!

Easy purchase

Horrible! Unprofessional! I won’t go back. No one was friendly and didn’t care that I came from an hour away with a scheduled appointment to see a vehicle that sold one hour before I arrived.

The staff at Colonial Volkswagen reached out to me almost immediately and set me up with a test drive the next day. The salesperson (Joe P.) was very friendly and super helpful. They took care of everything I needed and went above and beyond to set me up in a new car. An excellent car-buying experience.

Very pushy. Took out a car. Liked it but when asked about the Diesel engine, and my concerns. And told him the mechanic I use told me to stay away from them. He gut an Attitude with me. Instead of explaining the pros with the vehicle.

Told them I whould be up on Sunday got there at 1130 open at 12 car was sold drove 1 hr will not buy there nor my family a phone call whould of been nice

Quick and Simple. Wonderful sales and finance team. Likely to do business with them again when the time comes.

Dealer responded to tell me the car was gone, I indicated to them what I was looking for and they never got back after that

Informational interactions pnly but found them up front honest and quick to respond

Very helpful and they reached out to a customer's needs

First impression...Not Impressed. They Didn't have pictures of the car listed (which I’m sure they will say was due to just getting the car in) also interior color wasn’t disclosed. Dealership did respond and answered a question after about a day or 2. Dealers website is filled with a ton of cars with no pictures which is probably so you call them. If you’re planning on being able to make your online purchase decision with the info they provide you will be very disappointed.

Great experience staff was extremely knowledgeable and professional made the whole purchase experience very easy and accommodating

The staff at Colonial Volkswagen reached out to me almost immediately and set me up with a test drive the next day. The salesperson (Joe P.) was very friendly and super helpful. They took care of everything I needed and went above and beyond to set me up in a new car. An excellent car-buying experience.

First impression...Not Impressed. They Didn't have pictures of the car listed (which I’m sure they will say was due to just getting the car in) also interior color wasn’t disclosed. Dealership did respond and answered a question after about a day or 2. Dealers website is filled with a ton of cars with no pictures which is probably so you call them. If you’re planning on being able to make your online purchase decision with the info they provide you will be very disappointed.

Very good

Awesome, julianne took very good care of me and made the car buying experience easy and painless.

Told them I whould be up on Sunday got there at 1130 open at 12 car was sold drove 1 hr will not buy there nor my family a phone call whould of been nice

Good customer care

Easy purchase

Quick and Simple. Wonderful sales and finance team. Likely to do business with them again when the time comes.

Good customer care

Very good

First impression...Not Impressed. They Didn't have pictures of the car listed (which I’m sure they will say was due to just getting the car in) also interior color wasn’t disclosed. Dealership did respond and answered a question after about a day or 2. Dealers website is filled with a ton of cars with no pictures which is probably so you call them. If you’re planning on being able to make your online purchase decision with the info they provide you will be very disappointed.

Horrible people and horrible service. Wouldn’t recommend these people to anyone. Inconsiderate and rude, especially Jeanna and Julianne. They wasted my time and effort.

Nice car in clean shape. Friendly. But nearly 40 minutes from appointment to when we actually got in the car to test drive.

The staff at Colonial Volkswagen reached out to me almost immediately and set me up with a test drive the next day. The salesperson (Joe P.) was very friendly and super helpful. They took care of everything I needed and went above and beyond to set me up in a new car. An excellent car-buying experience.

Very good

Excellent service. Our salesman, Bob Miller was so helpful throughout the whole process. Highly recommended!

Dealer responded to tell me the car was gone, I indicated to them what I was looking for and they never got back after that

Horrible people and horrible service. Wouldn’t recommend these people to anyone. Inconsiderate and rude, especially Jeanna and Julianne. They wasted my time and effort.

Very quick response. Very straight up people.

Excellent service. Our salesman, Bob Miller was so helpful throughout the whole process. Highly recommended!

Great experience staff was extremely knowledgeable and professional made the whole purchase experience very easy and accommodating

Very helpful and they reached out to a customer's needs

First impression...Not Impressed. They Didn't have pictures of the car listed (which I’m sure they will say was due to just getting the car in) also interior color wasn’t disclosed. Dealership did respond and answered a question after about a day or 2. Dealers website is filled with a ton of cars with no pictures which is probably so you call them. If you’re planning on being able to make your online purchase decision with the info they provide you will be very disappointed.