Scott Volkswagen

777 Taunton Ave
East Providence, RI 02914

Map & Directions

https://www.scottvw.com

Sales: (401) 200-6231

Service: (866) 308-5624

Today 9:00 AM - 7:00 PM (Open Now)

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Sales Reviews (14)

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Jul 29, 2019

GuruH897N

After inspection, there was undisclosed body and part damage. Though the sales representative, Mary Ann, was delightful.. they were unwilling to admit subterfuge nor negotiate price in response and management was hostile and pushy. I will not be purchasing here nor would I recommend.

Mark helpful

Response from current dealership:

We are sorry that the sales process did not go as you had hoped. However, we did offer to repair the minor damage to the grill or discount the price. Unfortunately, the price that you offered us was far below what we could accept. The repair to the grill has been taken care of. We appreciate your kind words about Mary Anne and if you would like to revisit us, we will do all we can to help.

Jul 8, 2019

sharon

Saleswoman Mary Anne was very sweet and considerate. Tanya the financial services rep was crass and rude. I hope the car is a great one, so far so good.

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Apr 8, 2019

Norma

Great ! Bought It. Wonderful Salesman - Waddy Francis!!!!

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Mar 19, 2019

GuruT2SKK

Scott Volkswagen contacted me that same hr. They were very accommodating and very friendly! I look forward to meeting with the salesperson very soon.

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Mar 6, 2019

GuruCK182

Contacted me in a timely manner. “Very polite and professional!” Although, beetle is overpriced for high miles, but in very good condition. Offered cash payout, apparently they don’t mind Beetle sitting on their lot. Good for them— she’s a gem...

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Dec 20, 2018

Zach

The dealership was very helpful and professional.

1 people found this review helpful.

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Dec 11, 2018

Sophie

Great Dealer Great People.

1 people found this review helpful.

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Dec 1, 2018

Javon

Scott’s Volkswagen was a great experience for a first-time car buyer. They sat down and explained portions you didn’t understand. When I contacted them, they responded quickly, eager to get me into a test drive. I got there a took a look at the vehicle; it was priced correctly for the conditions of the car. Doing paperwork with them was also very smooth and easy, getting my car registered in a different state and doing finances. My saleswoman Hayley was a huge help in the process. She got my registration done and got my plates to me within a week. This dealership is great for a new Audi/Volkswagen

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Nov 15, 2018

Ray

Great people to deal with my salesman was Tom, He treated me very well and the car was in good shape very happy

1 people found this review helpful.

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Oct 28, 2018

Jaegar53

Good guys

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Mar 4, 2018

securian3

They returned my call promptly and provided me with all the information I needed to now.

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Jan 25, 2018

Guru5SGV3

They contacted me quickly about my inquiry

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Jan 3, 2018

Steve

I called them before they called me, car was sold.

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Dec 30, 2017

kevin

John was great! He was polite and professional. He answered all questions and went out of his way to make this sale happen. Best car purchase experience for a first time buyer. Thanks......

1 people found this review helpful.

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Read 15 old reviews

Sep 14, 2017

jjscooter

Very responsive and very amenable to resolving my issues and concerns with the used VW Jetta GLI that I purchased there.

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Nov 22, 2016

Maria

awesome! Even we couldn't make an agreement on the price. Thanks Jessica!

1 people found this review helpful.

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Oct 18, 2016

bob

Very nice sales representative. Unfortunately the car was sold.

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Aug 8, 2016

James

Very responsive - thank you

0 people found this review helpful.

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Mar 7, 2016

Wesley

Direct, fair, and easy.

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Feb 26, 2014

Shrikanth

good

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May 2, 2013

Joe

my car preference not in inventory; salesman offered to do a "locate", but hasn't followed through; persistant about my coming in to the dealership

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Feb 4, 2013

bruce

tried to sell me a car with shady history no transmission

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Nov 29, 2012

chris

Chris was great to deal with.... Hastle free, great price, extremely helpful

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Oct 17, 2012

Louis

Good experience. I bought a used vehicle from them. I was concerned how they they would treat me after the sale. A week later I brought the car in for a few items that needed attention and I was pleasantly surprised how well I was treated. They corrected everything right then without any excuses. I would recommend this dealership. PS good coffee too

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Aug 17, 2012

Linda

Spoke to Chris Marvrlino, sales person. Very helpful, professional

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Aug 13, 2012

Lori

very nice guy called me back after the car was sold.

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Apr 15, 2012

I went to see this dealer about a specific vehicle listed on the VW America and their own web sites as Certified Pre Owned. First the sales rep, Tom, told me it wasn't Certified Pre Owned unless I paid an additional $1000 to the listed price. That set off alarm bells because it was a blatant lie. Then he proceeded to insult my intelligence by offering me 1/2 what my car was worth in trade in as well as a very long term loan that would have netted them a healthy chunk of interest payments. After I thanked him and left, he runs out to the parking lot with another manager who suddenly says they can give me another $1500 for my car trade-in? Oh really? Why not offer that first then? This was one of the more distasteful experiences I've had car shopping. Did not buy the car.

1 people found this review helpful.

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Oct 9, 2011

Bradley

Excellent experience. Genuine staff, was treated like a real person, with respect, understanding, and every single person I dealt with was so helpful and sincere. They did everything possible to help me, and as a result, a deal was put together that lowered my monthly pmt and gave me exactly the car I was looking for - even better. This dealership is top notch and knows the importance of stellar customer service. They are now my dealer of choice for many years to come. They make the rest look like a bunch of shmucks.

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Apr 17, 2011

Lynn

Overall, my experience with buying a car at Scott Volkswagen was a pleasant one, and I am confident that I got a super deal on the used Honda CR-V that I found on CarGurus.com. The salesman that I contacted and dealt with was very professional, and also very prompt in responding to communication. The only disappointment was the fact that we could not use our own financing to take advantage of the 'internet special' - and this was not stated until we decided to purchase the vehicle. So, you are required to use the dealer's financial institution and make 3 payments, before refinancing. Otherwise, I absolutely love the deal I got!

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Scott Volkswagen

Scott Volkswagen

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