Colonial Volkswagen of Medford

340 Mystic Ave
Medford, MA 02155

http://vwmedford.com

Sales: (978) 434-5368

Service: (781) 475-5200

Today 9:00am - 8:00pm

(Open Now)

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Sales Reviews (14)

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Carlton

Aug 20, 2017

Quick response. Followed up.

0 of 1 people found this review helpful.

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Jay

May 10, 2017

The dealer contacted me quickly I set up an appointment to see the truck but unfortunately it was such a good looking truck someone got there before me and bought the dealer called me and gave me the bad news before I drove down there

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Jeffery

May 7, 2017

Good. Communication but we haven't been able to reconnect back up

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Michele

May 2, 2017

Drive over an hour to look at vehicle. Took it for ride.couple problems we noticed they were going to look at it and get back to me in 2 days this was 3 weeks ago and still waiting ..won't go back.

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Brian

Mar 30, 2017

I've bought many a car from Colonial, but my most recent experience with Jason G was great, no-pressure, showed us a bunch of different trim levels, and we talked all about the differences between them. We'll be back to buy in a month or two.

1 of 1 people found this review helpful.

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Craig

Jan 24, 2017

Received initial response from dealer to my inquiry but then never received follow up or response to my specific questions regarding the cars condition. These were normal questions one would ask regarding a used car. My emails went ignored even though I supposedly was dealing with the 'Internet Sales Manager'. Very poor customer service which is disappointing as I was seriously interested in the particular car though dealership located 4 hours from my home.

4 of 4 people found this review helpful.

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James

Nov 17, 2016

Extremely friendly people, worked with me to try to get me the car I wanted, unfortunately I ended up going a different route but would recommend to anyone

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Jeanne

Oct 31, 2016

They provided very helpful information and had competitive prices. We got our car elsewhere only because the color combo we wanted was in stock elsewhere.

1 of 1 people found this review helpful.

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vin

Aug 24, 2016

Didn't buy but these pepole were nice to deal with.

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smilingken

Apr 1, 2016

I was interested in a used Mini they had on their lot. The dealer contacted me right away and a few times after. I found them to be friendly and professional. I just decided on a different vehicle.

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chip

Jan 28, 2016

Put a deposit on a used car before Christmas. One month later had to give up on the purchase and go elsewhere. Really poor service and communication.

1 of 1 people found this review helpful.

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Anonymous

Dec 31, 2015

Dealer will answer you, they will try to force the sale then will ruin everything by cutting corners and not act professional, they also never ever keep their word

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Sarah

Dec 19, 2015

They never contacted me online or on the phone. I went there and waited about 1/2 an hour and no one took my number or paid any attention to me. The front desk guy seemed to busy to talk to me and first told me they didn't have the car and then insinuated that I couldn't drive a manual transmission.

1 of 1 people found this review helpful.

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Candice

Oct 9, 2015

Didn't buy from here but very professional and straight foward

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Read 8 old reviews

laurie

Sep 4, 2015

very informative

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randy

Jun 12, 2015

Very good

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martha

Dec 18, 2014

Broke a promise, and sold the vehicle without informing me ( whilst supposedly awaiting my arrival...)

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David

Aug 8, 2014

did buy yet but I thought they were well organized and attentive, listened thoughtfully

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Derek

May 20, 2014

Wanted me to pay sticker price and insisted on " playing the game"

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Callum

Sep 11, 2013

It was amazing

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curtis

Jun 15, 2012

No compromise on price.

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Debbie

Jul 26, 2011

want to remain annoymous. There was no negotiating on this vehicle.

Is this review helpful? Yes | No

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Colonial Volkswagen of Medford

Colonial Volkswagen of Medford

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