Chesrown Chevrolet Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

1588 Columbus Pike
Delaware, OH 43015

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Sales: (740) 629-9066

Service: (800) 274-3603
Today 11:00 AM - 4:00 PM
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https://static.cargurus.com/images/forsale/2019/02/15/22/57/2016_jeep_grand_cherokee-pic-4526044392250452967-152x114.jpeg

2016 Jeep Grand Cherokee Summit 4WD Used Cars in Delaware, OH 43015

Good Deal
$2,244 BELOW
CarGurus IMV of $31,243

Price: $28,999

Mileage: 55,068

Location: Delaware, OH 43015

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Ivory 3-coat Description: Used 2016 Jeep Grand Cherokee Summit 4WD for sale - $28,999, 55,068 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/03/01/20/53/2018_buick_envision-pic-5462542086688260614-152x114.jpeg

2018 Buick Envision Essence AWD Used Cars in Delaware, OH 43015

Good Deal
$2,138 BELOW
CarGurus IMV of $28,137

Price: $25,999

Mileage: 13,700

Location: Delaware, OH 43015

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2018 Buick Envision Essence AWD for sale - $25,999, 13,700 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/01/09/21/59/2016_chevrolet_impala-pic-6479113780048055588-152x114.jpeg

2016 Chevrolet Impala LTZ 2LZ FWD Used Cars in Delaware, OH 43015

Good Deal
$1,727 BELOW
CarGurus IMV of $18,977

Price: $17,250

Mileage: 52,721

Location: Delaware, OH 43015

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Impala LTZ 2LZ FWD for sale - $17,250, 52,721 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/02/18/23/36/2016_chevrolet_malibu-pic-3440142369408223112-152x114.jpeg

2016 Chevrolet Malibu Limited LT FWD Used Cars in Delaware, OH 43015

Good Deal
$1,172 BELOW
CarGurus IMV of $14,672

Price: $13,500

Mileage: 29,961

Location: Delaware, OH 43015

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Chevrolet Malibu Limited LT FWD for sale - $13,500, 29,961 miles with Alloy Wheels, LT Package, Technology Package
https://static.cargurus.com/images/forsale/2019/02/23/15/36/2018_buick_envision-pic-5976565421443420795-152x114.jpeg

2018 Buick Envision Essence AWD Used Cars in Delaware, OH 43015

Good Deal
$1,654 BELOW
CarGurus IMV of $27,653

Price: $25,999

Mileage: 17,210

Location: Delaware, OH 43015

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Galaxy Silver Metallic Description: Used 2018 Buick Envision Essence AWD for sale - $25,999, 17,210 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/07/21/22/2018_chevrolet_silverado_1500-pic-907098107109303739-152x114.jpeg

2018 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in Delaware, OH 43015

Good Deal
$2,264 BELOW
CarGurus IMV of $39,263

Price: $36,999

Mileage: 19,849

Location: Delaware, OH 43015

Average time on market: 47 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2018 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $36,999, 19,849 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/05/20/54/2018_chevrolet_traverse-pic-5492740212263078543-152x114.jpeg

2018 Chevrolet Traverse Premier FWD Used Cars in Delaware, OH 43015

Good Deal
$1,986 BELOW
CarGurus IMV of $37,886

Price: $35,900

Mileage: 14,990

Location: Delaware, OH 43015

Average time on market: 26 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Silver Ice Metallic Description: Used 2018 Chevrolet Traverse Premier FWD for sale - $35,900, 14,990 miles with Navigation System, Sunroof/Moonroof, Preferred Package
https://static.cargurus.com/images/forsale/2019/03/11/21/43/2017_chevrolet_equinox-pic-5269061655647679501-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Delaware, OH 43015

Good Deal
$1,077 BELOW
CarGurus IMV of $17,577

Price: $16,500

Mileage: 21,566

Location: Delaware, OH 43015

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Velvet Metallic Description: Used 2017 Chevrolet Equinox LT FWD for sale - $16,500, 21,566 miles with Bluetooth, Backup Camera, Aluminum Wheels, LT Package
https://static.cargurus.com/images/forsale/2019/04/03/21/00/2018_chevrolet_silverado_2500hd-pic-112504446293683829-152x114.jpeg

2018 Chevrolet Silverado 2500HD High Country Crew Cab 4WD Used Cars in Delaware, OH 43015

Good Deal
$2,267 BELOW
CarGurus IMV of $57,249

Price: $54,982

Mileage: 19,143

Location: Delaware, OH 43015

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Metallic Description: Used 2018 Chevrolet Silverado 2500HD High Country Crew Cab 4WD for sale - $54,982, 19,143 miles with Standard Suspension Package, Navigation System, Suspension Package, Alloy Wheels, Preferred Package, Backup Camera, Trailer Package, 5th Wheel
https://static.cargurus.com/images/forsale/2019/01/31/23/22/2018_chevrolet_equinox-pic-2343505100942627064-152x114.jpeg

2018 Chevrolet Equinox 2.0T Premier AWD Used Cars in Delaware, OH 43015

Good Deal
$1,329 BELOW
CarGurus IMV of $28,397

Price: $27,068

Mileage: 13,877

Location: Delaware, OH 43015

Average time on market: 53 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Overdrive Color: Storm Blue Metallic Description: Used 2018 Chevrolet Equinox 2.0T Premier AWD for sale - $27,068, 13,877 miles with Bluetooth, Navigation System, Preferred Package
https://static.cargurus.com/images/forsale/2019/03/07/21/28/2019_chevrolet_silverado_1500-pic-3032131647829697101-152x114.jpeg

2019 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Delaware, OH 43015

Good Deal
$2,557 BELOW
CarGurus IMV of $42,457

Price: $39,900

Mileage: 3,114

Location: Delaware, OH 43015

Average time on market: 72 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Summit White Description: Used 2019 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $39,900, 3,114 miles with Alloy Wheels, Preferred Package, Bluetooth, Backup Camera, Off Road Package, Convenience Package, Z71 Package
https://static.cargurus.com/images/forsale/2019/03/13/21/50/2016_chevrolet_malibu-pic-5230849252658140910-152x114.jpeg

2016 Chevrolet Malibu 1LT FWD Used Cars in Delaware, OH 43015

Good Deal
$894 BELOW
CarGurus IMV of $15,893

Price: $14,999

Mileage: 27,761

Location: Delaware, OH 43015

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2016 Chevrolet Malibu 1LT FWD for sale - $14,999, 27,761 miles with Backup Camera, Aluminum Wheels, LT Package
https://static.cargurus.com/images/forsale/2019/02/21/21/45/2017_volkswagen_passat-pic-9210144691977402884-152x114.jpeg

2017 Volkswagen Passat 1.8T SE with Technology Pkg Used Cars in Delaware, OH 43015

Good Deal
$872 BELOW
CarGurus IMV of $14,871

Price: $13,999

Mileage: 58,369

Location: Delaware, OH 43015

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2017 Volkswagen Passat 1.8T SE with Technology Pkg for sale - $13,999, 58,369 miles with Navigation System, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/05/16/11/58/2019_chevrolet_equinox-pic-1239769206625428909-152x114.jpeg

2019 Chevrolet Equinox 1.5T LT FWD Used Cars in Delaware, OH 43015

Good Deal
$1,377 BELOW
CarGurus IMV of $24,315

Price: $22,938

Mileage: 3,418

Location: Delaware, OH 43015

Average time on market: 15 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mosaic Black Metallic Description: Used 2019 Chevrolet Equinox 1.5T LT FWD for sale - $22,938, 3,418 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/02/15/22/57/2016_chrysler_200-pic-1110406462801267824-152x114.jpeg

2016 Chrysler 200 S Sedan FWD Used Cars in Delaware, OH 43015

Good Deal
$887 BELOW
CarGurus IMV of $16,137

Price: $15,250

Mileage: 8,600

Location: Delaware, OH 43015

Average time on market: 39 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Chrysler 200 S Sedan FWD for sale - $15,250, 8,600 miles with Bluetooth, Remote Start, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
May 17, 2019
Fair trade in now I have a great new truck
May 6, 2019
Bought the car the same afternoon I found it on CarGurus
Apr 12, 2019
Vision_765
Everything was top notch!
Mar 8, 2019
Nice experience. Relaxed atmosphere. Friendly people. Good rapport with each other to help the client. And thanks to cargurus for making information available.
Mar 1, 2019
Very helpful
Feb 18, 2019
G4mmy53
Very happy with our experience. And love our truck we purchased. If it can be done, Joe M. will get it done. Thank you so much,
1 people found this review helpful.
Mark helpful
Feb 7, 2019
GuruBMWB4
My experience was Awesome Chesrown rocks!!!
Jan 17, 2019
The Salesman was very professional & timely.
Dec 19, 2018
The dealership contacted me immediately and followed up on all questions.
Nov 19, 2018
GuruDCR7F
Financing department was easy to work with and very helpful. Salesman was ok but didn’t seem too knowledable on the vehicle we were looking at.
Nov 5, 2018
The negotiation and purchase was handled professionally. We reached a fair price for my trade and for the purchase price of the used truck. After we had agreed on a deal and a time was set for me to pick up the truck, they informed me that there was only 1 set of keys and that they would not assist in acquiring a 2nd set. No offer to split the cost, get a 2nd key made; they are a Chev dealer and it is a Chev I purchased so they could have a key made for a small price. The sales agent informed me that I should contact a dealer in my area and pay the 2-3 hundred dollar price. The general manager sent an email offering assistance in any matter but would not respond when I advised him of the situation. Bad way to treat a customer that just spent 46K.
1 people found this review helpful.
Mark helpful
Oct 15, 2018
KesavaMahali
Dealer responded and answered to queries
Oct 8, 2018
Dale Hooker
Perfect contacted right away and didn’t keep pushing the car on me
Sep 28, 2018
GuruX9DCD
Great service- very happy with my purchase & experience
Sep 18, 2018
Great experience. John was good to work with. The people are good to work with.
Sep 15, 2018
Good experience
Sep 13, 2018
Highly recommend, they contacted me in a timely manner and did not pressure me ! I bought the car !
Sep 3, 2018
Hassle free purchase.
Aug 6, 2018
I went to Chesrown the car was exactly what they stated it was the sales person was very nice very friendly and the loan manager was very helpful overall very good job.
Jul 28, 2018
Great dealership. Tom was very helpful. I wish they could’ve been a little more flexible with my trade in for the Jeep but overall it was a pleasant experience.
Jul 19, 2018
GuruT2QFY
Very helpful
Jul 14, 2018
DougMiller76
Dealer responded in a timely and was very professional. Unfortunately the truck was already purchased.
Jul 11, 2018
Friendly staff and quick responses. Finally a place where they do not pressure you at all.
Jul 7, 2018
Great experience..Got back to me immediately.
Jun 25, 2018
Was contacted immediately was going to look at vehicle that week but sold before weekend
Jun 7, 2018
Chesrown contacted me shortly after my request. They were very helpful providing information to me
Jun 3, 2018
Worst dealership experience ever, the vehicle listed wasn’t ready, as in not prepped or cleaned for sale, still having the previous owners info and stuff in the suv. Then after asking about taking it for a test drive the sales guy comes back to say that it’s not for sale to the public and they were sending it to wholesale, along with a bunch of other vehicles on the lot and on the website. Stay away, wasted 2 hours in dealing with them.
3 people found this review helpful.
Mark helpful
May 26, 2018
GuruW1JBY
Very fast response had information on the truck
May 21, 2018
Bmikes
Great follow up didn't hesitate to e mail and let me know they will help all they can
May 13, 2018
Very professional
May 6, 2018
They responded really quick to my inquiry and were really nice ,but i didn't make a purchase at this time as we were way to far apart on the price.
1 people found this review helpful.
Mark helpful
May 1, 2018
I went to Chesrown to look at one vehicle I found online. They had it ready for me when I arrived. I did not like that particular one. So they had another one just like it for the same price. After a very smooth purchase and a great group of guys helped me. I bought the vehicle and left very happy.
1 people found this review helpful.
Mark helpful
Apr 16, 2018
GuruW9NPF
Good knowledge and not pushy. Free lifetime maintenance!
2 people found this review helpful.
Mark helpful
Apr 15, 2018
I ended up buying this Traverse from Chesrown. They were helpful during the process. I’m still waiting for them to answer my question about replacing the radio that doesn’t work correctly. They were supposed to call last week but still haven’t heard from them yet.
1 people found this review helpful.
Mark helpful
Mar 17, 2018
GuruZXR9Y
Dealership was not prepared for my appointment. Could not find the vehicle I was there to see and when they did finally track it down, both the exterior and interior were dirty. Not impressed
4 people found this review helpful.
Mark helpful
Mar 4, 2018
Very good
Feb 28, 2018
Very Responsive
Feb 27, 2018
They replied immediately by phone and followed up with a text. They were not pushy, listened to what I was looking for and followed up with me. I ended up purchasing a car from them because the perfect car came in and I was able to get the deal I was looking for my family. No tassels, no pressure. Everything was efficient and friendly. I would highly recommend this group!
3 people found this review helpful.
Mark helpful
Feb 15, 2018
Although we didn’t buy, everyone there was wonderful! I wish we had got the car though. But that has nothing to do with them. Awesome experience
1 people found this review helpful.
Mark helpful
Feb 9, 2018
This dealership did a great job following up with me. Although we were unable to work out at deal they were very professional and polite.
1 people found this review helpful.
Mark helpful
Jan 30, 2018
We bought the car and everything went smoothly. I would go back.
Jan 29, 2018
Guru5HS5N
Quick response
1 people found this review helpful.
Mark helpful
Jan 29, 2018
Great! Got my car, everyone there was awesome.
Jan 27, 2018
Guru5YM2B
Have onky had communication with them . Responded quickly
Jan 26, 2018
They responded to me promptly...... however they gave information about a truck I wasn't inquiring about.
1 people found this review helpful.
Mark helpful
Dec 7, 2017
Weren't very interested in working with me through emails, but I live 35 miles away. We did not end up meeting due to their seeming uninterest.
6 people found this review helpful.
Mark helpful
Nov 9, 2017
Made the sale! Excellent experience!
1 people found this review helpful.
Mark helpful
Nov 7, 2017
Mfhensley
They did everything that they said they would do
1 people found this review helpful.
Mark helpful
Nov 5, 2017
they contacted me in a timely manner. they were not willing to negotiate the price. But a week later price was lowered.
6 people found this review helpful.
Mark helpful
Oct 29, 2017
great
1 people found this review helpful.
Mark helpful
Oct 28, 2017
Salesman was awesome. He listened to what I wanted and made it happen. He never pushed me into something I didn’t want
1 people found this review helpful.
Mark helpful
Oct 27, 2017
Professional but also down to earth. Good experience. I would recommend dealing with them.
1 people found this review helpful.
Mark helpful
Oct 12, 2017
I first contacted by calling them around 6:00pm and no one answered the phone. The next morning I called again I finally spoke to someone. We talked for 2 min and he said he would call me back about my offer. I never heard from him for days then he texted me saying they no longer had the car. Personally I believe they put up a fake price to attract people come into their dealership. Since they realized I would not come in until I got my deal over the phone, they decided to drop me. It was just business but I still feel very disrespected. Good luck.
7 people found this review helpful.
Mark helpful
Sep 30, 2017
friendly and professional
1 people found this review helpful.
Mark helpful
Sep 15, 2017
GuruD5L8K
Not high pressure,
1 people found this review helpful.
Mark helpful
Aug 27, 2017
Guru9N5DH
Very helpfull.
1 people found this review helpful.
Mark helpful
Aug 19, 2017
Scottie Patton
They were very responsive.
1 people found this review helpful.
Mark helpful
Aug 10, 2017
They contacted me right away, and invited me for a test drive. Not yet had the opportunity to that since I live 130 miles away. The person that contacted me was very considerate and understood my situation. We have been in contact 2 or 3 times since, and hope to get there soon, if car is still available.
Jul 31, 2017
things went well, and I bought the car the next day. everybody was friendly and things worked out well. only issue was the trade-in value for my old car, but not significant enough to stop the trade.
1 people found this review helpful.
Mark helpful
Jul 25, 2017
Liam1981
Fast and friendly service. I will purchase here again in the future.
Jul 20, 2017
Mschaff
Dealer made several attempts to contact me and answer my questions about the vehicle to the best of their ability.
Jun 23, 2017
I received a quick response--salesman was helpful
2 people found this review helpful.
Mark helpful
Jun 6, 2017
I dealt w a great salesmen and he gave me a great deal. Speedy process and they genuinely were excited for me and wanted to help me through the process.
1 people found this review helpful.
Mark helpful
Jun 5, 2017
Tomliginyu
Showed up for the test drive, very cordial. Did not receive a call from the dealer informing me that this truck was sold. Otherwise, a very good experience.
1 people found this review helpful.
Mark helpful
Read 67 old reviews
May 11, 2017
Experience was positive and staff friendly however, the car is not for sale which is a bit misleading. Its for test driving only to pre-order one.
2 people found this review helpful.
Mark helpful
Apr 27, 2017
aloushi
salesman was very professional and helpful
Apr 14, 2017
Dealer internet sales has contacted me to follow up routinely. Good Customer service.
Apr 13, 2017
Bought this car and we love it! Very easy dealership to work with and Tom Stephens was superb!
Apr 9, 2017
honest & helpful
Apr 3, 2017
Cedric the salesman was very helpful
Apr 2, 2017
Good service
Mar 26, 2017
Pricing is fair. The employees are excellent. I will be back.
Mar 15, 2017
The dealership was very good and helpful just to far for me to drive got a better deal close to me
Feb 6, 2017
Great customer service, easy to work with! Excellent!
1 people found this review helpful.
Mark helpful
Feb 2, 2017
great
0 people found this review helpful.
Mark helpful
Jan 20, 2017
It was good. Tom Stevens , the sales representative was very good, unfortunately they didn't have the car I was looking for
1 people found this review helpful.
Mark helpful
Jan 1, 2017
I was contacted right away. Before we could meet this particular vehicle was sold. But I am happy to say I bought a vehicle from them. Joe was awesome. He listened to me. He was not a pushy know it all salesperson. I highly recommend Joe & Chesrown.
2 people found this review helpful.
Mark helpful
Dec 7, 2016
Great truck. Would defenitly buy again from Chesrown
0 people found this review helpful.
Mark helpful
Nov 18, 2016
NSpencer1982
Good buying experience beat my credit union interest rate!
Nov 13, 2016
It was only a phone contact,conversation was excellent.
2 people found this review helpful.
Mark helpful
Nov 12, 2016
Great Service.
Nov 8, 2016
This dealership is on the do not trust list after my experience with their sales staff. After very clear phone conversations prior to my visit to this dealership and agreeing to drive an hour each way to potentially purchase a vehicle I was greatly disappointed. The agreement over the phone was not honored on their end, and it turned out to be a huge waste of my time. This is a very dishonest and unfair way to treat consumers with no concern for the value of their time.
13 people found this review helpful.
Mark helpful
Oct 15, 2016
Very friendly, helpful staff and management. Did not feel pushed to buy. We were not ready to purchase, so we were encouraged to come back when we want to continue to shop, or purchase. Good experience. Highly recommended.
2 people found this review helpful.
Mark helpful
Sep 26, 2016
Good, quick response and good follow up.
Sep 17, 2016
Excellent service.
0 people found this review helpful.
Mark helpful
Sep 14, 2016
Called to make sure I still wanted to come up and drive a car. Very nice.
1 people found this review helpful.
Mark helpful
Sep 5, 2016
Called me within an hour. Right on it. Thank you
1 people found this review helpful.
Mark helpful
Aug 30, 2016
Great people, went out of their way to find the car I was looking for. Even got the car from a competing dealership for a better price. Highly recommend.
1 people found this review helpful.
Mark helpful
Aug 25, 2016
JSRJMR1
Great experience. Thomas Stephens was great to work with. No high pressure, just answering questions and being helpful. Lifetime oil changes and tire rotation with this dealership is really nice.
2 people found this review helpful.
Mark helpful
Jun 29, 2016
Inconsiderate and lack of professionalism. Also lack of knowledge of vehicles.
3 people found this review helpful.
Mark helpful
Jun 27, 2016
Iom was very helpful. He had a good answer for our questions as verified by our mecanic.
Jun 11, 2016
Joe meyer was very knowledgeable of the vehicle i was interested in , i got the exact car I wanted i didn't feel pressure to buy anything but i did
Jun 9, 2016
JWStults
Great and Fast Experience!!
0 people found this review helpful.
Mark helpful
Jun 8, 2016
The dealer contacted me to let me know the auto had been sold. I appreciated the prompt update.
1 people found this review helpful.
Mark helpful
May 31, 2016
Very friendly and helpful. No pressure car buying experience!
May 25, 2016
answered my questions.... not the car for me.
0 people found this review helpful.
Mark helpful
May 20, 2016
Very quick contact and help.
Apr 30, 2016
Great to work with!!!!
Apr 16, 2016
Great experience and I got a great car for the right price!
Apr 12, 2016
The prices seem fairly reasonable here and the staff is friendly. The only unpleasant experience was coming back from a test drive and your sales associate is no where around.
2 people found this review helpful.
Mark helpful
Apr 9, 2016
Best new car buying experience I have had in a long time. John Fabish took the time on a busy Saturday to just to talk to me as a valued customer and worked with me to get the car I wanted at a good price and gave me a very reasonable amount for my trade. Saw the vehicle I wanted on car gurus on Sunday...told John I was definetely interested met with John and Mario on Monday and drove it home...just that simple
Apr 5, 2016
We had a great experience buying our car. The price was fair and the treatment was great. Our salesperson Jon was very helpful. We appreciated the speed they got everything completed.
Mar 16, 2016
Very nice
Mar 9, 2016
He called but has not called me back
3 people found this review helpful.
Mark helpful
Feb 23, 2016
I gave them all my information over the phone and was approved for my loan within a hour, I signed papers and drove off with my Truck that night. They were all very friendly and I will buy from them when Im ready for my New Car. I Love my Big Monster Truck. She may be a Gas Hog but We have already Made a Pretty Penny using her. My Kids have named her THE BEAST. LOL
Feb 7, 2016
Javier Justininao was awesome! He helped my Mom find a car one day, and then I found one with his help the next day. All the staff at Chesrown were very friendly and kind. We both got great deals on our cars. It was a very positive experience.
Jan 28, 2016
Very knowledgeable and polite. Gave me a fair price. I'd come back again
Jan 27, 2016
to high a price on the vehicle,offered a low price on a trade in.They ask for pictures I sent them.I talked to sales person named Tom,was professional about every thing. No deal made.
1 people found this review helpful.
Mark helpful
Response from current dealership:
Johnny-
We appreciate the feedback and we're glad our sales consultant was professional.  I am one of the owners at the dealership and I wanted to follow up on the pricing and overall deal to see if there was anything I can do.  Without looking deep into the details of your deal, it looks like the vehicle you inquired on is priced fairly.  Cargurus shows this vehicle ranked 4 out of 19 and another pricing tool I use shows it priced 8% below market average vs. other dealers listings with the same year/make/model/trim.  Understand that the margins on used cars aren't nearly what they used to be
 More ...
Nov 8, 2015
Person in financing was great. My car had a low air message when I returned it. Thinking it would be corrected, the next day - it was not, delaying taking the care home.
Nov 4, 2015
Very helpful
Oct 8, 2015
Credit manager was not real interested in helping since I have a low credit score
3 people found this review helpful.
Mark helpful
Oct 6, 2015
Tom was attentive, helpful, and knowledgeable. Good experience.
Sep 15, 2015
Immediately received response and introductions to knowledgeable staff. Assistance with directions, easy to arrange test drive and appointment with mechanic. Watch out that the agreed upon price doesn't end up with a 250.00 document fee!!! Buyer beware!
Response from current dealership:
Thank you for the positive Feedback.  We sincerely appreciate it.  And we certainly hope you didn't feel deceived by the $250 doc fee.  We try to be very forward about this charge not being included in the sale price along with sales tax.  The doc fee is a very common fee charged amongst franchised auto dealers in the state of Ohio.  And believe it or not, Ohio's doc fee is one of the lowest in the nation!
Sep 10, 2015
Very pleasant communications. Did not purchase car.
Sep 9, 2015
Fast response. Willing to work with budget. Friendly sales and finance associates. Drove away with vehicle I wanted!!
Aug 29, 2015
we did not buy from them but TOM was very helpful
Mar 18, 2015
very good negotiating process,friendly staff.bought a different equinox than i inquired about
Mar 2, 2015
Good communication and willing to work with us.
Feb 22, 2015
Mike Dunnaway over at Chesrown provided me excellent service and found the vehicle I was looking for. Great staff and professionalism throughout the process. Thank you Mike.
Feb 3, 2015
Bought vehicle from but very disappointed with service after the fact. Problem with vehicle that they knew about but will not return calls. Never buying from them again.
1 people found this review helpful.
Mark helpful
Jan 31, 2015
Very disappointing! The Ridgeline was not safe to drive and they let me and my family take it for a test drive. Very unprofessional and unprepared to make a sale. I would strongly suggest not using them.
Jan 11, 2015
Always answered phone calls and were very attentive at a test drive! Great customer service!
Jan 7, 2015
Excellent
Dec 15, 2014
Very fast and frienldy responce .
Nov 26, 2014
Responsive and helpful. Just decided to purchase closer to home.
Response from current dealership:
Paul-
Thank you for your feedback.  As one of the owners of the dealership, I am truly grateful for your business and I appreciate you taking the time to write this.  Thanks!
Sep 28, 2014
Excellent customer service. Professional and friendly. Great help with financing.
Jul 25, 2014
Great to work with
Jul 24, 2014
Good cars. Good people.
Nov 28, 2013
Fast, friendly and will return!
Feb 2, 2013
Offered to bring the car to us, which was a three hour derive one way. Since we had family near Waverly Ohio, we met there to take care of the transaction on Jan. 29th. Very pleased with the service!
Sep 18, 2012
my salesman was personable and professional. He really saw to my needs and worked hard to get me what I wanted in a payment that I could afford.

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