Chesrown Chevrolet Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

1588 Columbus Pike
Delaware, OH 43015

http://www.chesrown.com

Sales: (740) 629-9066

Service: (800) 274-3603

Today 8:00am - 8:00pm

(Closed Now)

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Sales Reviews (58)

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GuruD5L8K

Sep 15, 2017

Not high pressure,

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Guru9N5DH

Aug 27, 2017

Very helpfull.

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Scottie

Aug 19, 2017

They were very responsive.

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BRUCE

Aug 10, 2017

They contacted me right away, and invited me for a test drive. Not yet had the opportunity to that since I live 130 miles away. The person that contacted me was very considerate and understood my situation. We have been in contact 2 or 3 times since, and hope to get there soon, if car is still available.

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John

Jul 31, 2017

things went well, and I bought the car the next day. everybody was friendly and things worked out well. only issue was the trade-in value for my old car, but not significant enough to stop the trade.

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Liam1981

Jul 25, 2017

Fast and friendly service. I will purchase here again in the future.

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Mschaff

Jul 20, 2017

Dealer made several attempts to contact me and answer my questions about the vehicle to the best of their ability.

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Debbie

Jun 23, 2017

I received a quick response--salesman was helpful

2 of 2 people found this review helpful.

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Alex

Jun 6, 2017

I dealt w a great salesmen and he gave me a great deal. Speedy process and they genuinely were excited for me and wanted to help me through the process.

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Tomliginyu

Jun 5, 2017

Showed up for the test drive, very cordial. Did not receive a call from the dealer informing me that this truck was sold. Otherwise, a very good experience.

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Mike

May 11, 2017

Experience was positive and staff friendly however, the car is not for sale which is a bit misleading. Its for test driving only to pre-order one.

2 of 3 people found this review helpful.

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aloushi

Apr 27, 2017

salesman was very professional and helpful

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Ken

Apr 14, 2017

Dealer internet sales has contacted me to follow up routinely. Good Customer service.

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Curt

Apr 13, 2017

Bought this car and we love it! Very easy dealership to work with and Tom Stephens was superb!

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Mark

Apr 9, 2017

honest & helpful

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matt

Apr 3, 2017

Cedric the salesman was very helpful

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Michael

Apr 2, 2017

Good service

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Kristina

Mar 26, 2017

Pricing is fair. The employees are excellent. I will be back.

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Reginald

Mar 15, 2017

The dealership was very good and helpful just to far for me to drive got a better deal close to me

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Stacey

Feb 6, 2017

Great customer service, easy to work with! Excellent!

1 of 1 people found this review helpful.

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howard

Feb 2, 2017

great

0 of 1 people found this review helpful.

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Richard

Jan 20, 2017

It was good. Tom Stevens , the sales representative was very good, unfortunately they didn't have the car I was looking for

1 of 2 people found this review helpful.

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Kathy

Jan 1, 2017

I was contacted right away. Before we could meet this particular vehicle was sold. But I am happy to say I bought a vehicle from them. Joe was awesome. He listened to me. He was not a pushy know it all salesperson. I highly recommend Joe & Chesrown.

2 of 2 people found this review helpful.

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Will

Dec 7, 2016

Great truck. Would defenitly buy again from Chesrown

0 of 1 people found this review helpful.

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NSpencer1982

Nov 18, 2016

Good buying experience beat my credit union interest rate!

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Mark

Nov 13, 2016

It was only a phone contact,conversation was excellent.

2 of 2 people found this review helpful.

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Fred

Nov 12, 2016

Great Service.

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Robert

Nov 8, 2016

This dealership is on the do not trust list after my experience with their sales staff. After very clear phone conversations prior to my visit to this dealership and agreeing to drive an hour each way to potentially purchase a vehicle I was greatly disappointed. The agreement over the phone was not honored on their end, and it turned out to be a huge waste of my time. This is a very dishonest and unfair way to treat consumers with no concern for the value of their time.

10 of 12 people found this review helpful.

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Peter

Oct 15, 2016

Very friendly, helpful staff and management. Did not feel pushed to buy. We were not ready to purchase, so we were encouraged to come back when we want to continue to shop, or purchase. Good experience. Highly recommended.

2 of 2 people found this review helpful.

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Tim

Sep 26, 2016

Good, quick response and good follow up.

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Charlene

Sep 17, 2016

Excellent service.

0 of 1 people found this review helpful.

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Paula

Sep 14, 2016

Called to make sure I still wanted to come up and drive a car. Very nice.

1 of 2 people found this review helpful.

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Larry

Sep 5, 2016

Called me within an hour. Right on it. Thank you

1 of 1 people found this review helpful.

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Ryan

Aug 30, 2016

Great people, went out of their way to find the car I was looking for. Even got the car from a competing dealership for a better price. Highly recommend.

1 of 1 people found this review helpful.

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JSRJMR1

Aug 25, 2016

Great experience. Thomas Stephens was great to work with. No high pressure, just answering questions and being helpful. Lifetime oil changes and tire rotation with this dealership is really nice.

1 of 1 people found this review helpful.

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Jeff

Jun 29, 2016

Inconsiderate and lack of professionalism. Also lack of knowledge of vehicles.

2 of 3 people found this review helpful.

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JIm

Jun 27, 2016

Iom was very helpful. He had a good answer for our questions as verified by our mecanic.

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Cher

Jun 11, 2016

Joe meyer was very knowledgeable of the vehicle i was interested in , i got the exact car I wanted i didn't feel pressure to buy anything but i did

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JWStults

Jun 9, 2016

Great and Fast Experience!!

0 of 1 people found this review helpful.

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Elise

Jun 8, 2016

The dealer contacted me to let me know the auto had been sold. I appreciated the prompt update.

1 of 1 people found this review helpful.

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Scott

May 31, 2016

Very friendly and helpful. No pressure car buying experience!

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Jim

May 25, 2016

answered my questions.... not the car for me.

0 of 1 people found this review helpful.

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Michael

May 20, 2016

Very quick contact and help.

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Andre

Apr 30, 2016

Great to work with!!!!

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Corey

Apr 16, 2016

Great experience and I got a great car for the right price!

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April

Apr 12, 2016

The prices seem fairly reasonable here and the staff is friendly. The only unpleasant experience was coming back from a test drive and your sales associate is no where around.

2 of 2 people found this review helpful.

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Roberta

Apr 9, 2016

Best new car buying experience I have had in a long time. John Fabish took the time on a busy Saturday to just to talk to me as a valued customer and worked with me to get the car I wanted at a good price and gave me a very reasonable amount for my trade. Saw the vehicle I wanted on car gurus on Sunday...told John I was definetely interested met with John and Mario on Monday and drove it home...just that simple

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Jon

Apr 5, 2016

We had a great experience buying our car. The price was fair and the treatment was great. Our salesperson Jon was very helpful. We appreciated the speed they got everything completed.

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Calvin

Mar 16, 2016

Very nice

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levada

Mar 9, 2016

He called but has not called me back

3 of 4 people found this review helpful.

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Tim

Feb 23, 2016

I gave them all my information over the phone and was approved for my loan within a hour, I signed papers and drove off with my Truck that night. They were all very friendly and I will buy from them when Im ready for my New Car. I Love my Big Monster Truck. She may be a Gas Hog but We have already Made a Pretty Penny using her. My Kids have named her THE BEAST. LOL

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mckilj

Feb 7, 2016

Javier Justininao was awesome! He helped my Mom find a car one day, and then I found one with his help the next day. All the staff at Chesrown were very friendly and kind. We both got great deals on our cars. It was a very positive experience.

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Eric

Jan 28, 2016

Very knowledgeable and polite. Gave me a fair price. I'd come back again

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Johhny

Jan 27, 2016

to high a price on the vehicle,offered a low price on a trade in.They ask for pictures I sent them.I talked to sales person named Tom,was professional about every thing. No deal made.

1 of 1 people found this review helpful.

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Response from Chesrown Chevrolet Buick GMC:

Johnny-
We appreciate the feedback and we're glad our sales consultant was professional. I am one of the owners at the dealership and I wanted to follow up on the pricing and overall deal to see if there was anything I can do. Without looking deep into the details of your deal, it looks like the vehicle you inquired on is priced fairly. Cargurus shows this vehicle ranked 4 out of 19 and another pricing tool I use shows it priced 8% below market average vs. other dealers listings with the same year/make/model/trim. Understand that the margins on used cars aren't nearly what they used to be

More ...

Nathan

Nov 8, 2015

Person in financing was great. My car had a low air message when I returned it. Thinking it would be corrected, the next day - it was not, delaying taking the care home.

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Bob

Nov 4, 2015

Very helpful

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John

Oct 8, 2015

Credit manager was not real interested in helping since I have a low credit score

3 of 3 people found this review helpful.

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Jim

Oct 6, 2015

Tom was attentive, helpful, and knowledgeable. Good experience.

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Read 19 old reviews

Barbara

Sep 15, 2015

Immediately received response and introductions to knowledgeable staff. Assistance with directions, easy to arrange test drive and appointment with mechanic. Watch out that the agreed upon price doesn't end up with a 250.00 document fee!!! Buyer beware!

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Response from Chesrown Chevrolet Buick GMC:

Thank you for the positive Feedback. We sincerely appreciate it. And we certainly hope you didn't feel deceived by the $250 doc fee. We try to be very forward about this charge not being included in the sale price along with sales tax. The doc fee is a very common fee charged amongst franchised auto dealers in the state of Ohio. And believe it or not, Ohio's doc fee is one of the lowest in the nation!

Dean

Sep 10, 2015

Very pleasant communications. Did not purchase car.

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Shari

Sep 9, 2015

Fast response. Willing to work with budget. Friendly sales and finance associates. Drove away with vehicle I wanted!!

Is this review helpful? Yes | No

bill

Aug 29, 2015

we did not buy from them but TOM was very helpful

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steve

Mar 18, 2015

very good negotiating process,friendly staff.bought a different equinox than i inquired about

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Jonathan

Mar 2, 2015

Good communication and willing to work with us.

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Trent

Feb 22, 2015

Mike Dunnaway over at Chesrown provided me excellent service and found the vehicle I was looking for. Great staff and professionalism throughout the process. Thank you Mike.

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Scott

Feb 3, 2015

Bought vehicle from but very disappointed with service after the fact. Problem with vehicle that they knew about but will not return calls. Never buying from them again.

1 of 1 people found this review helpful.

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Joe

Jan 31, 2015

Very disappointing! The Ridgeline was not safe to drive and they let me and my family take it for a test drive. Very unprofessional and unprepared to make a sale. I would strongly suggest not using them.

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Michael

Jan 11, 2015

Always answered phone calls and were very attentive at a test drive! Great customer service!

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Kenneth

Jan 7, 2015

Excellent

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David

Dec 15, 2014

Very fast and frienldy responce .

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Paul

Nov 26, 2014

Responsive and helpful. Just decided to purchase closer to home.

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Response from Chesrown Chevrolet Buick GMC:

Paul-
Thank you for your feedback. As one of the owners of the dealership, I am truly grateful for your business and I appreciate you taking the time to write this. Thanks!

John

Sep 28, 2014

Excellent customer service. Professional and friendly. Great help with financing.

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Gary

Jul 25, 2014

Great to work with

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Clark

Jul 24, 2014

Good cars. Good people.

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steve

Nov 28, 2013

Fast, friendly and will return!

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James

Feb 2, 2013

Offered to bring the car to us, which was a three hour derive one way. Since we had family near Waverly Ohio, we met there to take care of the transaction on Jan. 29th. Very pleased with the service!

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Laurie

Sep 18, 2012

my salesman was personable and professional. He really saw to my needs and worked hard to get me what I wanted in a payment that I could afford.

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Chesrown Chevrolet Buick GMC