Chesrown Chevrolet Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

1588 Columbus Pike, Delaware, OH 43015 - Map & Directions

http://www.chesrown.com

Sales: (740) 629-9066

Service: (800) 274-3603

Today 11:00am - 4:00pm

(Open Now)

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Inventory
Sales Reviews (42)

Charlene

Sep 17, 2016

Excellent service.

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Paula

Sep 14, 2016

Called to make sure I still wanted to come up and drive a car. Very nice.

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Larry

Sep 5, 2016

Called me within an hour. Right on it. Thank you

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Ryan

Aug 30, 2016

Great people, went out of their way to find the car I was looking for. Even got the car from a competing dealership for a better price. Highly recommend.

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JSRJMR1

Aug 25, 2016

Great experience. Thomas Stephens was great to work with. No high pressure, just answering questions and being helpful. Lifetime oil changes and tire rotation with this dealership is really nice.

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Jeff

Jun 29, 2016

Inconsiderate and lack of professionalism. Also lack of knowledge of vehicles.

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JIm

Jun 27, 2016

Iom was very helpful. He had a good answer for our questions as verified by our mecanic.

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Cher

Jun 11, 2016

Joe meyer was very knowledgeable of the vehicle i was interested in , i got the exact car I wanted i didn't feel pressure to buy anything but i did

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JWStults

Jun 9, 2016

Great and Fast Experience!!

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Elise

Jun 8, 2016

The dealer contacted me to let me know the auto had been sold. I appreciated the prompt update.

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Scott

May 31, 2016

Very friendly and helpful. No pressure car buying experience!

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Jim

May 25, 2016

answered my questions.... not the car for me.

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Michael

May 20, 2016

Very quick contact and help.

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Andre

Apr 30, 2016

Great to work with!!!!

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Corey

Apr 16, 2016

Great experience and I got a great car for the right price!

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April

Apr 12, 2016

The prices seem fairly reasonable here and the staff is friendly. The only unpleasant experience was coming back from a test drive and your sales associate is no where around.

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Roberta

Apr 9, 2016

Best new car buying experience I have had in a long time. John Fabish took the time on a busy Saturday to just to talk to me as a valued customer and worked with me to get the car I wanted at a good price and gave me a very reasonable amount for my trade. Saw the vehicle I wanted on car gurus on Sunday...told John I was definetely interested met with John and Mario on Monday and drove it home...just that simple

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Jon

Apr 5, 2016

We had a great experience buying our car. The price was fair and the treatment was great. Our salesperson Jon was very helpful. We appreciated the speed they got everything completed.

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Calvin

Mar 16, 2016

Very nice

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levada

Mar 9, 2016

He called but has not called me back

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Tim

Feb 23, 2016

I gave them all my information over the phone and was approved for my loan within a hour, I signed papers and drove off with my Truck that night. They were all very friendly and I will buy from them when Im ready for my New Car. I Love my Big Monster Truck. She may be a Gas Hog but We have already Made a Pretty Penny using her. My Kids have named her THE BEAST. LOL

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mckilj

Feb 7, 2016

Javier Justininao was awesome! He helped my Mom find a car one day, and then I found one with his help the next day. All the staff at Chesrown were very friendly and kind. We both got great deals on our cars. It was a very positive experience.

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Eric

Jan 28, 2016

Very knowledgeable and polite. Gave me a fair price. I'd come back again

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Johhny

Jan 27, 2016

to high a price on the vehicle,offered a low price on a trade in.They ask for pictures I sent them.I talked to sales person named Tom,was professional about every thing. No deal made.

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Response from Chesrown Chevrolet Buick GMC:

Johnny-
We appreciate the feedback and we're glad our sales consultant was professional. I am one of the owners at the dealership and I wanted to follow up on the pricing and overall deal to see if there was anything I can do. Without looking deep into the details of your deal, it looks like the vehicle you inquired on is priced fairly. Cargurus shows this vehicle ranked 4 out of 19 and another pricing tool I use shows it priced 8% below market average vs. other dealers listings with the same year/make/model/trim. Understand that the margins on used cars aren't nearly what they used to be

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Nathan

Nov 8, 2015

Person in financing was great. My car had a low air message when I returned it. Thinking it would be corrected, the next day - it was not, delaying taking the care home.

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Bob

Nov 4, 2015

Very helpful

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John

Oct 8, 2015

Credit manager was not real interested in helping since I have a low credit score

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Jim

Oct 6, 2015

Tom was attentive, helpful, and knowledgeable. Good experience.

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Barbara

Sep 15, 2015

Immediately received response and introductions to knowledgeable staff. Assistance with directions, easy to arrange test drive and appointment with mechanic. Watch out that the agreed upon price doesn't end up with a 250.00 document fee!!! Buyer beware!

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Response from Chesrown Chevrolet Buick GMC:

Thank you for the positive Feedback. We sincerely appreciate it. And we certainly hope you didn't feel deceived by the $250 doc fee. We try to be very forward about this charge not being included in the sale price along with sales tax. The doc fee is a very common fee charged amongst franchised auto dealers in the state of Ohio. And believe it or not, Ohio's doc fee is one of the lowest in the nation!

Dean

Sep 10, 2015

Very pleasant communications. Did not purchase car.

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Shari

Sep 9, 2015

Fast response. Willing to work with budget. Friendly sales and finance associates. Drove away with vehicle I wanted!!

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bill

Aug 29, 2015

we did not buy from them but TOM was very helpful

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steve

Mar 18, 2015

very good negotiating process,friendly staff.bought a different equinox than i inquired about

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Jonathan

Mar 2, 2015

Good communication and willing to work with us.

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Trent

Feb 22, 2015

Mike Dunnaway over at Chesrown provided me excellent service and found the vehicle I was looking for. Great staff and professionalism throughout the process. Thank you Mike.

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Scott

Feb 3, 2015

Bought vehicle from but very disappointed with service after the fact. Problem with vehicle that they knew about but will not return calls. Never buying from them again.

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Joe

Jan 31, 2015

Very disappointing! The Ridgeline was not safe to drive and they let me and my family take it for a test drive. Very unprofessional and unprepared to make a sale. I would strongly suggest not using them.

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Michael

Jan 11, 2015

Always answered phone calls and were very attentive at a test drive! Great customer service!

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Kenneth

Jan 7, 2015

Excellent

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David

Dec 15, 2014

Very fast and frienldy responce .

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Paul

Nov 26, 2014

Responsive and helpful. Just decided to purchase closer to home.

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Response from Chesrown Chevrolet Buick GMC:

Paul-
Thank you for your feedback. As one of the owners of the dealership, I am truly grateful for your business and I appreciate you taking the time to write this. Thanks!

John

Sep 28, 2014

Excellent customer service. Professional and friendly. Great help with financing.

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Read 5 old reviews

Old Dealer Reviews

Gary

Jul 25, 2014

Great to work with

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Clark

Jul 24, 2014

Good cars. Good people.

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steve

Nov 28, 2013

Fast, friendly and will return!

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James

Feb 2, 2013

Offered to bring the car to us, which was a three hour derive one way. Since we had family near Waverly Ohio, we met there to take care of the transaction on Jan. 29th. Very pleased with the service!

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Laurie

Sep 18, 2012

my salesman was personable and professional. He really saw to my needs and worked hard to get me what I wanted in a payment that I could afford.

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Read 5 old reviews

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