Central Houston Nissan

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2901 S Loop W
Houston, TX 77054

Sales: (855) 996-5333

Service: (888) 204-5338

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 11, 2017
They forget to mention that the add $2995.00 to make it certified on top of the purchase price..
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Oct 11, 2017
GuruDG8FV
Not so happy they didn't have this vehicle when I was told it was available.
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Sep 22, 2017
Sales person was great but the car I drove out to see was unavailable.
2 of 2 people found this review helpful.
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Sep 21, 2017
Worst experience ever. The internet price showed $16,500. When I got in there they sat me in a room and tried to sell me the car for $22,000. Complete waste of time.
3 of 3 people found this review helpful.
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Sep 18, 2017
Buyer beware, this dealership will lure you in with internet price and then hit you with dealership fees they can't even break down nor give reasonable explanation for. Truck was priced for 26k then dealer said it was 34k drive out and would not budge on making a deal. Even asked what's your drive out price and they would not even give me one. I would steer clear of this place. Bad business etiquette....
3 of 3 people found this review helpful.
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Sep 14, 2017
Bait and switch dealer. Called to confirm availability of a preowned car lusted for sale. They said it was there. Left immediately to go see it. When i got there, it was suddenly gone. Truth is, it was not available anymore when I called. Just wanted to get me there to sell me on something else.
2 of 2 people found this review helpful.
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Sep 11, 2017
chekegiceman
The vehicle was described in good condition and when I went to see it, I saw that it had many problems all around. The doors don't close right, there are paint chips and scratches all over, there are stains inside all over and a bad smell, the tires are old and cracked. I am very unsatisfied with the service of the sellers because when I got there there was no person to attend me. I left as soon as I saw the vehicle by myself.
3 of 3 people found this review helpful.
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Sep 6, 2017
GuruDWFV2
Good
1 of 2 people found this review helpful.
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Aug 29, 2017
Their used car dealership is a scam. Advertise low prices to get a "great deal" on cargurus. Go there, only to find a 4k dealer prep fee added. At least that was my experience. Read the Google reviews. You will find this tactic to be common with them. Horrible place.
11 of 11 people found this review helpful.
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Aug 22, 2017
They are friendly and go out of their way to ensure questions are answered. No pressure selling!
0 of 5 people found this review helpful.
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Aug 19, 2017
They wanted $4,000 added at closing for "service" charges. Total bait and switch. The out the door price was around $38,000. Don't expect any deal out this dealership.
16 of 16 people found this review helpful.
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Aug 18, 2017
Steffers
So far, I've had a good experience...the response time to my inquiry was within hours.
0 of 4 people found this review helpful.
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Aug 16, 2017
A total waste of time when I got there the price changed it went up by over 4000$
14 of 14 people found this review helpful.
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Aug 15, 2017
Horrible service, they'll tell you they'll update you on changes of the vehicle your interested but they don't. They get you come out even if the vehicle was sold. We drove 1 hour to come out...i was pissed! Btw..This 2016 suburban was sold several days ago yet they are still advertising! And wow the showroom music is so damn loud you have to raise your voice to talk and get close to speak. I guess some people like that...I prefer a professional atmosphere.
10 of 11 people found this review helpful.
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Aug 11, 2017
GuruBFPR
Low pressure sales representative; outgoing low-key staff. Excellent communication on the vehicle I'm interested in. Have not purchased yet though strong possibility that I will.
0 of 4 people found this review helpful.
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Aug 3, 2017
BsaisoSGR
Dealer was extremely helpful.
0 of 4 people found this review helpful.
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Aug 1, 2017
They were very prompt in responding to my inquiry. Also very nice and pleasant to talk to.
0 of 4 people found this review helpful.
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Jul 30, 2017
I placed the vehicle on hold and they sold it out from under me. Would never do business with this company.
12 of 13 people found this review helpful.
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Jul 25, 2017
Horrible experience. They held my keys for ransom until I agreed to their demands. Jean was wonderful. Devin and everyone else was pushy and demanding and wouldn't take no for an answer. I was looking at a used Jeep and Devin tried to convince me that it came from the factory with no carpet (because that's how they're made now) and that the dealership added the lift and the mods and that's how they justified the $4000 over listed price.
13 of 14 people found this review helpful.
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Jul 22, 2017
DaRoyal1
DO NOT GO HERE!!! This has to be the WORST dealership experience i EVER had, they are very unprofessional and liars!!!! they will try to get you in with the "internet price" but once you get there its about $4000 more worth of charges. The upper management staff is the worst human beings this world has to offer!! TAKE YOUR MONEY ELSEWHERE... You'll thank me later.
15 of 15 people found this review helpful.
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Jul 11, 2017
got there within 30 min of the phone call and van was GONE GM took!
8 of 8 people found this review helpful.
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Jun 28, 2017
Guru957S4
These guys call me Twice to come look/test drive a truck. My wife and I drove and the way to Houston and checked in the hotel. They call me again that day I got in town so we went to the dealer ship. I spoke with someone completely different only to find out that the truck had been sold two weeks ago. The girl that had been calling me even stated the year,mileage, color, make, and model of the truck that I was interested in on the phone. Then they tried to sell me something much older. Terrible terrible terrible... bait and switch. They should at least reimburse me for a hotel stay and the gas to get down there. Super disappointed.
13 of 13 people found this review helpful.
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Jun 20, 2017
Excellent response and follow up.
1 of 4 people found this review helpful.
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Jun 11, 2017
Ironchef01
It is absolute a waste of time. The dealer had a sign claiming they have the lowest CPO 370Z deal in the country. However, when I show them another deal, they said they cannot match. In addition, when we started to discuss price, they had a 4000 expense to prep for CPO, which bumped the actual price of the car higher than a new 370Z.
16 of 16 people found this review helpful.
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May 29, 2017
Eos_53714
Dealer responded to this morning. I provided VIN, mileage and pictures as requested for trade in. Also negotiated price. All was confirmed over phone and followed up with text from dealership. I got onsite and price of thier they wouldn't honor and wanted to give me $7,000 less then they offered. Very rude to deal with and dishonest.
18 of 18 people found this review helpful.
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May 28, 2017
Diamond_ted1
$4000 of extra dealer fees , not including my state taxes, misleading advertising I thought that kind of bait advertising was finished in the 80's
16 of 16 people found this review helpful.
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May 14, 2017
Tried to add a $1995 "prep fee" to the price after I wasted my time driving there. Will never deal with this place again.
25 of 26 people found this review helpful.
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May 7, 2017
Salesman was very upfront and candid which is unusual in that industry. I wish the dealsrship was closer to where I live.
1 of 5 people found this review helpful.
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Apr 25, 2017
Very helpful got a great deal on a great car
1 of 5 people found this review helpful.
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Apr 19, 2017
Dealership replied. I asked about a truck's suspension, and their internet sales rep sent a mechanic to double check. Saved me a trip.
1 of 6 people found this review helpful.
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Apr 13, 2017
Stay a way from this dealer!!! Typical bait and switch tactics. I spoke to two people to confirm they had the truck I was looking for before I made the hour drive there. Only to get there and find out that they didn't have the vehicle.
19 of 19 people found this review helpful.
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Apr 12, 2017
GuruW3W4
This dealer had an Audi listed for 37995. When I actually went there, they said there is an addl prep fees of 3800 $. When I asked them why it was not mentioned on the ad, I was told they dont want to add it to the price..... As if it was a favor :-). If they add that upfront, the price is not really great any more...not a good experience
19 of 19 people found this review helpful.
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Apr 11, 2017
I contacted this dealership every day for 5 days before anyone really got back to me. The phone was never answered on some days and when the phone was answered there was always an excuse as to why someone wasn't contacting me. Finally, it was determined that the car wasn't identified correctly and wasn't the car I was looking for. I would stay away from this dealership. I will not be doing business with them in the future.
10 of 10 people found this review helpful.
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Mar 27, 2017
mblake101
Very helpful
1 of 5 people found this review helpful.
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Mar 25, 2017
Rhonda London
the dealer contacted us and told us they were having a test drive event and the listed price of 10,500.00 that was listed on Car Gurus could be negotiated if we came in and test drove the vehicle. My husband and daughter went into the dealership and that tried to sell him another vehicle of the same make and model at a price of $2,000.00. They told my husband that they added $1000.00 on because we were not financing with them and the other $1000,00 becauase the car needed 4 tires. They were rude to my husband when he said they were using "bait and switch" tactics. Never will be do business with them and we will discourage any one we know from going there.
21 of 21 people found this review helpful.
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Mar 16, 2017
Rep9534
Once in the dealership, they add $3,000 to the True Car price. That's your starting point. If you like to play games and waste several hours sitting in a dealership, this is the place for you.
20 of 20 people found this review helpful.
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Mar 10, 2017
I received an immediate response with additional pictures of the vehicle along with other sales offering.
2 of 6 people found this review helpful.
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Mar 9, 2017
Will rate this a one, only because they responded. I went in to view the vehicle that I requested, and instead making a deal on another and no one responded after the initial visit. Not a even a returned phone call.
9 of 9 people found this review helpful.
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Mar 2, 2017
I it a quote online called & made an appointment, came in & was told it was in the middle of being financed by a co-worker & it was a sure thing. I looked later it was still on line but for double the price, so I called they said Yes it's still here and available for purchase. I told them I'm on my way so right before I showed up I called again they said No it's not available anymore. I had a friend call about the same car & they told her it was still Thier & available for purchase @ the new doubled amount & not the one I was originally quoted. I called & spoke with a manager Armando he said it was technically thier available but the co worker put a down payment on it and will bring in the rest Monday & the system dosnt recognize down payment s only full purchases so that why it still Thier. Funny thing it's been 1 week since & the same car is still Thier @ the new price & has not been purchased!! They don't want to honor the quote that I was give.
17 of 17 people found this review helpful.
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Feb 11, 2017
she responded asking me questions. But never answered mine. She was tryin so hard to be a salesmen she didnt listen to my needs or wants. She instantly wanted all my information and trade in value. And still never answered my question. I was in Houston and wanted to buy two brand new vehicles. One used high mileage for my sister first car for college and another for my nephew I was going to pay CASH for both now I no longer want to do any kind of business with them
24 of 24 people found this review helpful.
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Feb 2, 2017
The advertise price is not even close to the actual cost. You need to add another $5,000 to any car if you find one you like. Be careful with hidden fees. Prep fee $2,000, No-military $1,000, no using Nissan finance $1,000 and there is another $1,000 that they couldn't even explain. I wouldn't recommend it at all
29 of 29 people found this review helpful.
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Feb 2, 2017
Typical car dealership. They didn't have the vehicle & bugged me & bugged me to "stop by" in spite of the fact that I live over an hour away and they didn't have the vehicle anyway.
14 of 14 people found this review helpful.
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Jan 24, 2017
I did not buy a vehicle but their customer service was very good quick contact very good communication
2 of 11 people found this review helpful.
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Jan 23, 2017
Waste half a day there with the promise of great deal in the phone for the two years old new car (2015, they could not sell thar car in tge past 2 years). In the end, the price I got was like for the car of 2017. They try to set you up to come to their dealership without their best faith for negotiation. Poor dealer, and very disappointed.
17 of 18 people found this review helpful.
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Jan 17, 2017
Used every dishonest sales tool in the book starting with changing the price when we arrived. I had to show them THEIIR email to get the price reduced. Then, they tried to add $1,995 for "Dealer Prep Fee." I refused, so they sent the manager in to talk and the conversation started over. We thanked them and walked out. They ran out to the car to try again. I refused again and we drove away. The dealership then called 10 minutes later with a new price (still not their original emailed offer) and they even called and texted me AGAIN 15 minutes after the first call with another new price. At NO POINT did they ever get to the price from their email. VERY UNIMPRESSED BY THIS DEALERSHIP. We went to another dealer and bought a car that day.
27 of 27 people found this review helpful.
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Jan 13, 2017
They put out a car that was way too good to be true. And conveniently "sold" this car right before I was about to make a trip to Houston. The only reason they told me they "sold" it was because I requested the buyers order and all info with no extra fees, so they would stop dragging me along.
18 of 18 people found this review helpful.
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Jan 11, 2017
They don't updated their inventory in a timely manner, the push way too much. I contacted the salesman that I was dealing with to let him know I was coming to put a down payment on the car and before I left he said it was in stock and that he would make sure that I would be there but when I got there it was sold. Also when I first event there I called to schedule a test drive with that car and they said it was good to go but when I got there it turns out that they had just got it and it hadnt been serviced or examined yet. Overall it was disappointment after disappointment and all their other cars they recomended were way overpriced.
7 of 7 people found this review helpful.
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Jan 10, 2017
When I went to look at the car, I was kept waiting too long before anyone would wait on me. I left the dealership upset and will not be using them.
12 of 12 people found this review helpful.
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Dec 30, 2016
RizKazmi
Showed interest in a car. They promptly followed up.
2 of 8 people found this review helpful.
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Dec 20, 2016
dcole1908
The details of the car were not listed. They had to find the car in a stored area. The car's interior was destroyed! I cannot believe that they would advertise a vehicle for sale in that condition. The sales person was very helpful, even though he did not have much information about the vehicle.
7 of 8 people found this review helpful.
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Sep 25, 2016
The dealer readily provided information on the car.
0 of 5 people found this review helpful.
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Sep 22, 2016
great
0 of 10 people found this review helpful.
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Sep 3, 2016
They got with me quickly. Dealer did not listen to me and meet my needs. They did not make process easy and upsold very aggressively, changed price quoted and added additional fees not warranted and not in good faith. Didn't disclose known vehicle issues.
11 of 11 people found this review helpful.
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Aug 25, 2016
Car was not available less than 18 hrs since getting the call to come test drive at the office....wasted my time going there
11 of 11 people found this review helpful.
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Jul 18, 2016
I had a terrible experience at this dealership. The price on the Internet was much different than the price they had once I got there to look at the vehicle. When I arrived at the dealership, they could not even find the car they had advertised. No one seemed to know what they were doing. Then, they brought in a typical used car salesman trying to negotiate me a good deal which was a bunch of bull. I walked out while I was writing alone for a long time for the used car guy to get me a "good deal". Terrible experience!
17 of 17 people found this review helpful.
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Jul 12, 2016
Be careful when dealing with this dealership everything they tell you over the phone will be a complete and total lie they use appointment Setters who will send you approval letters through the email that actually say you are approved but when you get there you're not Delavan run your credit before you get there I was told that I had an approval for $31,000 and the bank did not require the standard down payment they only wanted a thousand down when I get there they said I have limited credit experience and needed a cosigner and $8,000 down on a Car that was $15,000
16 of 16 people found this review helpful.
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Jul 1, 2016
Quickly answered my inquiry and answered my questions
0 of 7 people found this review helpful.
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Apr 12, 2016
Great
0 of 9 people found this review helpful.
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Apr 2, 2016
Tried to sell me a different car $5000 more than what I was searching for
4 of 4 people found this review helpful.
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Apr 2, 2016
To old for the price.
4 of 5 people found this review helpful.
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Read 14 old reviews
Jul 20, 2015
angiesynek
poor follow up
4 of 5 people found this review helpful.
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Jun 23, 2015
Excellent place to buy your car.
0 of 5 people found this review helpful.
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May 15, 2015
Dealer wanted to add $4,975 to price for a certified warranty. We said we didn't want one because car was still low miles and had a factory warranty. Salesperson said we had to get it... Part of the price! So why not advertise the truth and say car is $34,073!! Wasted day!!
7 of 7 people found this review helpful.
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May 6, 2015
Said the car was 15900 and I emailed them they said they could come down on the price and when I got there they wanted 22980 they tried tacking on almost 6 thousand worst dealer ever they wanted more for a used one then a new one and the guy even told me yea and he told me to go some where else
10 of 10 people found this review helpful.
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Jan 21, 2015
Friendly and honest
0 of 1 people found this review helpful.
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Sep 12, 2014
great
0 of 1 people found this review helpful.
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Aug 6, 2014
deltadawn
Prices not as advertised... Much higher once they contact you.
1 of 1 people found this review helpful.
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Jul 30, 2014
It turned out that the 2014 Nissan Frontier SV Crew Cab vehicle was incorrectly identified on the CHN website. It had an automatic transmission and I'm attempting to purchase a truck with a manual transmission. Response was good, but ultimately not useable.
0 of 1 people found this review helpful.
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Jul 2, 2014
good
0 of 1 people found this review helpful.
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Jul 2, 2014
Dealer did responded, however I knew I could purchase the car below their asking price. The staff was really nice. Good customer service.
0 of 1 people found this review helpful.
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Apr 26, 2014
we went to honda and they been so much more cooperative and convinced us to increase our budget and buy a car, in nissan dealer the salesman send call the manager immediately and this manager was more stubborn of the kind take it or leave it and go out
0 of 1 people found this review helpful.
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Aug 30, 2013
Good
0 of 1 people found this review helpful.
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Apr 27, 2013
high mileage for alot of money not good,had to wait 15 min. for an anwser.
0 of 1 people found this review helpful.
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Mar 28, 2012
Good & fast customer service. Bought my car in 3 hrs.
0 of 1 people found this review helpful.
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