Central Houston Nissan

2901 S Loop W
Houston, TX 77054

Sales: (832) 430-1723

Service: (888) 204-5338

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https://static.cargurus.com/images/forsale/2018/05/25/06/43/2015_nissan_frontier-pic-6970763187477413321-152x114.jpeg

2015 Nissan Frontier SV Crew Cab Used Cars in Houston, TX 77054

Great Deal

Price: $13,995

Mileage: 65,170

Location: Houston, TX 77054

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 Nissan Frontier SV Crew Cab for sale - $13,995, 65,170 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2014 Nissan Altima 2.5 S Used Cars in Houston, TX 77054

Great Deal

Price: $7,995

Mileage: 68,544

Location: Houston, TX 77054

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Gun Metallic Description: Used 2014 Nissan Altima 2.5 S for sale - $7,995, 68,544 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/11/18/33/2017_nissan_frontier-pic-5269057943545283035-152x114.jpeg

2017 Nissan Frontier Desert Runner Crew Cab Used Cars in Houston, TX 77054

Great Deal

Price: $17,995

Mileage: 25,615

Location: Houston, TX 77054

Certified Pre-Owned: Yes Transmission: Automatic Color: Arctic Blue Description: Used 2017 Nissan Frontier Desert Runner Crew Cab for sale - $17,995, 25,615 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/02/09/18/25/2015_ford_explorer-pic-6157343466222540001-152x114.jpeg

2015 Ford Explorer XLT Used Cars in Houston, TX 77054

Great Deal

Price: $17,877

Mileage: 60,464

Location: Houston, TX 77054

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2015 Ford Explorer XLT for sale - $17,877, 60,464 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/03/13/37/2013_cadillac_srx-pic-6456752218872653370-152x114.jpeg

2013 Cadillac SRX Premium FWD Used Cars in Houston, TX 77054

Great Deal

Price: $18,995

Mileage: 41,615

Location: Houston, TX 77054

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Ice Tricoat Description: Used 2013 Cadillac SRX Premium FWD for sale - $18,995, 41,615 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/05/24/06/47/2007_cadillac_sts-pic-6492499155825163364-152x114.jpeg

2007 Cadillac STS Used Cars in Houston, TX 77054

Great Deal

Price: $5,500

Mileage: 88,278

Location: Houston, TX 77054

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Thunder Gray Chromaflair Description: Used 2007 Cadillac STS for sale - $5,500, 88,278 miles with Leather Seats, Sunroof/Moonroof, Wood Trim Package, Navigation System, Memory Package, Remote Start, Trim Package
https://static.cargurus.com/images/forsale/2018/01/20/14/02/2015_ford_f-350_super_duty-pic-4947765506761623373-152x114.jpeg

2015 Ford F-350 Super Duty King Ranch Crew Cab LB 4WD Used Cars in Houston, TX 77054

Great Deal

Price: $36,995

Mileage: 95,028

Location: Houston, TX 77054

Certified Pre-Owned: No Transmission: Automatic Color: Bronze Fire Caribou Metallic Description: Used 2015 Ford F-350 Super Duty King Ranch Crew Cab LB 4WD for sale - $36,995, 95,028 miles with Leather Seats, Backup Camera, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/05/24/18/57/2008_land_rover_range_rover_sport-pic-1412405181549214125-152x114.jpeg

2008 Land Rover Range Rover Sport HSE Used Cars in Houston, TX 77054

Great Deal

Price: $8,995

Mileage: 123,430

Location: Houston, TX 77054

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Rimini Red Description: Used 2008 Land Rover Range Rover Sport HSE for sale - $8,995, 123,430 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2012 Chrysler 300 Base Used Cars in Houston, TX 77054

Great Deal

Price: $5,995

Mileage: 122,289

Location: Houston, TX 77054

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Description: Used 2012 Chrysler 300 Base for sale - $5,995, 122,289 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/25/06/43/2013_mercedes-benz_m-class-pic-8871954323383919595-152x114.jpeg

2013 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Houston, TX 77054

Great Deal

Price: $21,995

Mileage: 51,162

Location: Houston, TX 77054

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Lunar Blue Description: Used 2013 Mercedes-Benz M-Class ML 350 4MATIC for sale - $21,995, 51,162 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Off Road Package
https://static.cargurus.com/images/forsale/2018/05/25/06/43/2008_nissan_armada-pic-4642886137743580296-152x114.jpeg

2008 Nissan Armada SE 4WD Used Cars in Houston, TX 77054

Great Deal

Price: $9,995

Mileage: 76,629

Location: Houston, TX 77054

Certified Pre-Owned: No Transmission: Automatic Color: Galaxy Description: Used 2008 Nissan Armada SE 4WD for sale - $9,995, 76,629 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/17/16/2016_kia_sorento-pic-3070961629418531896-152x114.jpeg

2016 Kia Sorento SX V6 Used Cars in Houston, TX 77054

Great Deal

Price: $22,477

Mileage: 39,732

Location: Houston, TX 77054

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Ebony Black Description: Used 2016 Kia Sorento SX V6 for sale - $22,477, 39,732 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/04/07/07/38/2016_jeep_cherokee-pic-797739034831141014-152x114.jpeg

2016 Jeep Cherokee Limited FWD Used Cars in Houston, TX 77054

Great Deal

Price: $18,577

Mileage: 12,697

Location: Houston, TX 77054

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Light Brownstone Pearlcoat Description: Used 2016 Jeep Cherokee Limited FWD for sale - $18,577, 12,697 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/24/18/57/2015_dodge_dart-pic-2226526170968393415-152x114.jpeg

2015 Dodge Dart SXT Used Cars in Houston, TX 77054

Great Deal

Price: $9,995

Mileage: 36,483

Location: Houston, TX 77054

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Pitch Black Clearcoat Description: Used 2015 Dodge Dart SXT for sale - $9,995, 36,483 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/24/18/57/2006_bmw_m5-pic-1616274493145563502-152x114.jpeg

2006 BMW M5 RWD Used Cars in Houston, TX 77054

Great Deal

Price: $8,995

Mileage: 134,217

Location: Houston, TX 77054

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sapphire Description: Used 2006 BMW M5 RWD for sale - $8,995, 134,217 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 23, 2018
UHstudent88
Dealership has decent prices but their advertised price on the web is not what your going to get when you walk in. Expect a tacked on fee for prepping etc. Anywhere from 2k-5k extra........
1 of 1 people found this review helpful.
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May 23, 2018
My experience at this place wasn't pleasent at all, when I got there I didn't feel welcome, the sales person that I had spoke over the phone never came out of the office to acknowledge me. Another person pulled a car for me but it wasn't the car I had asked for. I pulled a picture of the car from cargurus website, he looked at the picture didn't even look in the system and told me that they didn't have nothing like that for me !!! I'm at a Nissan dealer, looking for a Nissan and he said that!!! I said ok and left. Very poor hospitality skills.
1 of 1 people found this review helpful.
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May 22, 2018
Did not purchase the vehicle. However the personnel were courteous and helpful.
0 of 1 people found this review helpful.
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May 17, 2018
Good service
0 of 1 people found this review helpful.
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May 11, 2018
This place is the worst ever! Dont even waste your time! I called to see if the car was still available they said yes and made an appointment. I had to take off work and drove for an hour to get there and they tell me the vehicle is sold. They lie to you to get you in the dealership to try to sell you something else! Very disrespectul towards a persons time ! Now I would never buy a car from this place even if it was the best deal, these people are just wrong.
2 of 2 people found this review helpful.
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May 1, 2018
Francisco V Garcia
Worse experience ever.!!! Honestly don't loose your time coming to this dealership.!! Look all this reviews... I was very interested in this bmw 135 with 44k Miles but it had oil leaks it was shaking etc sales man Said well it's a bmw it's expected to have oil leaks. Ohh Ok Yes it was a good deal according to cargurus but when I was ready to view the numbers they put 3k on top of it.!! YES 3k car was just not worth it. I talk to them they said let me run your credit and get you approved, that's not the point. I waste my time.!! They try to run your credit and get me finance for 20k+++ when the car is advertised for 16k Don't waste your time coming to this place, on the phone they are nice they also said the price is negotiable but is not true they just try to get you to come. Really don't waste your time they put 3k on top of the price and they won't take it off it's part of the price.!!
7 of 7 people found this review helpful.
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Apr 28, 2018
GuruD7369
Called one hour earlier to verify truck wasn’t sold. Upon arrival the truck had been sold earlier.
6 of 6 people found this review helpful.
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Apr 21, 2018
murvinj
35
I stopped in although I met a good sales person. He never contacted me back which was good I think he got the vibe that I was going somewhere else do to there sales practices... This is a dealership that reminds me of a car lot that is looking for desperate customers with bad credit. Great sales person but they have many hidden cost that are not advertised Buyer Beware!!! Be vigilant if you decide to shop there I wouldn't personally
5 of 5 people found this review helpful.
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Apr 18, 2018
ralph1602
Originally this Nissan dealership had their 2017 RED Lincoln priced and listed on CarGurus at $26,995.00 for about ONE WEEK, during which time I contacted them, and made (proposed) a VERY fair offer including my 2010 Ford Taurus with 37K original miles on it as a trade-in. This resulted in this dealership INCREASING the "listing price" on CarGurus for this Lincoln they were looking to sell $4,000.00 from $26,995.00 to $30,995.00 (its' present listed price). After questioning why this happen, I was told "there was a original listing error when this car was first listed ... you should have bought the car then"! BEWARE!
3 of 4 people found this review helpful.
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Apr 12, 2018
Central Houston Nissan did a fantastic job selling us my car! Everything went smooth, and very quickly! By far the best car buying experience that I've ever had. Everyone was super nice and informative. Highly recommend this place!
0 of 1 people found this review helpful.
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Apr 10, 2018
I got an auto reply, but no one let me know the car was sold.
0 of 1 people found this review helpful.
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Apr 8, 2018
Lots of contact and quick to respond
0 of 1 people found this review helpful.
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Apr 6, 2018
Sales rep. represented features vehicle did not have, had to point out to him option packages and accurate information so that he would not misstate options. Dealership phone rep. kept calling pretending not to know what was going on, despite me continued status to her every time she called. They seem to like to play games as stated in other ratings.
5 of 5 people found this review helpful.
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Apr 3, 2018
Guru5QJD1
Awesome team of respondents. Two thumbs up in my book!
0 of 1 people found this review helpful.
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Mar 17, 2018
The salesman was very professional called and answered all my questions any question I had they were quick to respond they were awesome if I ever need another vehicle and go back to them
2 of 5 people found this review helpful.
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Feb 17, 2018
shaharv31
They lied about the vehicle being there on the lot. It hadn’t been there for 3 weeks. Don’t go to this dealership.
13 of 13 people found this review helpful.
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Feb 17, 2018
Ryan Truong
Doesn't accept aircheck voucher and said they do. Wasted my time drive there.
5 of 5 people found this review helpful.
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Feb 16, 2018
Good customer service
0 of 2 people found this review helpful.
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Feb 13, 2018
Not good A lot of employees and no service. Lot of flash which relates to high overhead which relates to low trade in values and price adding to advertised prices. Example looked at a 2015 model truck for 36,900 they also added 2,995.00 for some dealer prep and items added to vehicle. This is some thing that should be included in the price of the vehicle when advertised price was posted. Very difficult to contact them by phone, approximately 20 to 40 minutes every one is so busy but when you get there you see alot of chet chat amoung employees. I do not recommend them.
9 of 10 people found this review helpful.
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Feb 11, 2018
Guru5VXV
This dealership is a rip off. If you truly want to buy a car, please don't waste your time going here. They price their cars online to get you in the dealership. They then add what they call a "Prep Fee". Something I have never heard of. When I went in, it was 2999 additional to what the asking price was. I was paying cash and was not going to be swindled by the sales manager or sales agent. Their rating should be a negative star...
12 of 12 people found this review helpful.
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Feb 10, 2018
They are liers. They seperate price as two parts, and only show one part on website. When you arrived, they will tell you need to pay more 4000 dollars. Do not go there
8 of 8 people found this review helpful.
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Feb 7, 2018
I'm very displeased with the service I received at central Houston Nissan. they didn't replace the parts on the truck that they said they would and they knew the truck was no good and they tried to pun it off on me anyway. I returned the truck the same day. I had a 300$ deposit that I put down on the truck which they would not return. I would not recommend doing business with this dealership. if you do be very careful.
6 of 6 people found this review helpful.
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Feb 1, 2018
Very good experience everyone was really nice .
2 of 4 people found this review helpful.
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Jan 30, 2018
elmaestrocubano
This dealership is the epitome of the unprofessional used car dealership, complete with poor customer service, bait and switch tactics, and time-wasting inefficiencies. I contacted the dealership at 8a regarding a posting that had just gone up, understanding that they might not be open yet, I left a message which went unanswered. When I called back at 1p, they stated that they did have the car and that it was being detailed. I told them that I wanted to come see it today and they asked that I call first so the vehicle would be ready. When I called back, the employee set an appointment with me, told me to come on down, and that they would expedite the detailing of the vehicle so that it would be ready for me. I explicitly asked whether it would be ready because I had to drive 45 minutes to get to them, and the employee assured me that it would be. On my drive down, I got a call from some customer service calling service asking whether the dealership had made contact with me and what they would have to do to win my business, to which I plainly responded, "Have the car ready for me to see." The calling service then ended the call. Upon arriving at the dealership, a salesman approached and asked if I had been helped and I explained that I had made an appointment with a salesperson and that I was here to see the specified vehicle. He went to go check on the vehicle and came back to tell me that the vehicle was still in the shop being repaired. I explained the details of my interaction with the sales person and he said that she had left for the day already and that the vehicle was offsite and couldn't be seen. When I explained that I had driven 45 minutes, made an appointment, and confirmed the vehicle would be ready his response was, "Well, what do you want me to do about it?" he went and asked another sales person and they said the door had been kicked in and they couldn't show it this way. When I overheard and then asked, "So, the vehicle has had an accident?" his response was, "No, somebody just kicked the door in- no big deal." He then told the other salesman to show me some pictures and numbers. 10 minutes later, he returned with a torn off sheet of paper (I assume the rest of the page showed what they actually paid for the vehicle) with 4 tiny, lo-resolution, internet thumbnail-size photos of the vehicle. When I showed his the CarGuru posting with the price THEY posted the car at and asked him to confirm the price, he said that tax, title, license (all understandable), and dealer fees would have to be added. I asked what these fees included and he said any repairs, maintenance, or detailing they would have to do to make the car presentable. When I asked why they wouldn't just include this in the price of the vehicle he just said, "We don't do that." I went to leave and no one asked if they could show me anything else, when the vehicle would be ready, or when I could come back. This dealership has dishonest, unhelpful customer service and they clearly do not want your business. Do not waste your time like I did.
24 of 24 people found this review helpful.
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Jan 30, 2018
john harrison
They sold the car the day before I showed up. They told me they still had the car and set up appointment for me to come see a vehicle they sold. Then tried to put me in a vehicle double the price to what I wanted to spend. Not happy
10 of 10 people found this review helpful.
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Jan 20, 2018
rarredondo81
These guys are not very honest, started with like 8,000 dolars more than what we ended up with. One of the guys said that the truck I bought from them was CPO then at signing ended up backing up on his words. The only reason why I ended up buying from them is because they ended up giving me what I asked them for on my trade in and then ran behind me so I wouldn’t leave and they knocked down 6,000 dollars on the spot.
8 of 8 people found this review helpful.
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Jan 14, 2018
They were very easy to communicate with and gave me all I needed to know!
0 of 5 people found this review helpful.
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Jan 1, 2018
SynPoly
Absolutely HORRIBLE place! I can't believe Nissan let's this place stay open! Everything written here about them is true: inflating prices above their advertised prices, attempting to tack on thousands in "certification" fees, etc. Heck, they even tried to add some fess for which they couldn't even offer an explanation! Worst of the worse!
22 of 22 people found this review helpful.
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Dec 29, 2017
I drove all the way from Bush to Pearland just for them to tell me the car was no longer available. The staff was rude and the original sales person Alex was no where to be found. I even text her phone when i got there .. no response not even after the fact. They tried to sell me a vehicle that was almost 7,000 over budget. If i could leave a 0 I would.
13 of 13 people found this review helpful.
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Dec 29, 2017
Don't waste your time with this dealer! It's a classic bait and switch. Giving a one-star rating only because it won't let me leave it blank. I saw all the negative reviews, but since they had a hard to find used car listed on their website I decided to give them a chance. I spent two days emailing back and forth with their "internet sales manager" who assured me the car was still on the lot and available for a test drive. I emailed about a half-hour before I went over to make sure the car was still there. They replied and said "yes, we will be here." When I got there of course the story changed to "that car is sold, but we have many other cars I'm sure you will be interested in." Don't waste your time.
11 of 11 people found this review helpful.
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Dec 25, 2017
Prices on the internet are way below the real prices they will offer when negotiating .. car was for 18 grands but when you are there it is 22 grands.. Couldn't impress me as customer.. but they have a nice dealership and good collection of used cars.. this is why I rated them 1 star.
8 of 8 people found this review helpful.
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Dec 20, 2017
They lied to me told me that the car was available when I got there and have been sold a week ago wasting my time
14 of 14 people found this review helpful.
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Dec 9, 2017
Compass_1626
The day before the lady madilyn call me and say that deh vehicle was avalible, the next day a went to the dealer in the morning and the vehicle was with a soldddddd sign..she never call me back and i went to dealer 1hr trip for nothing...very professional..thanks for nothing
12 of 13 people found this review helpful.
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Dec 4, 2017
fromtexas
5
She sent me information on the TX 450h
0 of 11 people found this review helpful.
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Dec 4, 2017
I had read many of the negative reviews but decided to give them a chance anyway at Central Houston Nissan. Just as the reviews had stated, when I walked in, the music was so loud that I had to ask the salesperson to turn it down so we could talk. I talked to Emely, sales manager over the phone who assured me that the car in question was there.I expressed my concerns regarding the multiple negative reviews and she assured me that all the bad people had been let go. When I got there, Emely was no where to be found and a salesperson said that he had be assigned to assist me. I asked to see the vehicle that I had driven over 50 miles to make a deal on and was told that that he had just seen it go by as it was out on a test drive with another customer. After about 30 minutes he came back and finally said that the vehicle in question had been sold that morning. But he had just seen it, right? And Emely had also told me that the vehicle was still on the lot. Turns out that once again the reviews were correct. It was the typical bait and switch trick. Not doing business with this company. When questioned about the multiple negative reviews the salesperson said that bad reviews are written by unhappy customers. Well they must have a lot of unhappy customers because there are plenty of negative reviews. I'm staying away from these people.
21 of 21 people found this review helpful.
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Nov 29, 2017
Just having a bad experience with pre-owner department of this dealership. I was calling to make sure they have my vehicle 30mins before. But they're ending up selling without noticing me and I was wasting my time to get there. They just want to get customers in as much as they can without caring for our time. They also hold and force me to buy another vehicle whichever I like it or not for 2 hours. That is their strategy for holding you long as much as they can. They don't even care about you and your time until they can sell you their car. They also were very rude, unhelpful and bad manners with customers if we seem not interested in their vehicle anymore. Specially, their pre-owner sale manager almost got in a fight with me because they can't make a deal with me for a vehicle which I didn't come for. Even though I just tried to walk away and ask for my car key back. Like the pre-owned manager said maybe the dealership is big and having a lot money, so they don't care and need customer service anymore. This is my first time to experience this kind of service in my life. Please share this and never support this kind of dealer in Houston.
18 of 18 people found this review helpful.
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Nov 25, 2017
We called two days ahead to schedule a test-drive of a Infiniti last week. The sales encourage us to visit as soon as possible. After we arrived in a morning, another sales told us the vehicle will not be available till evening. How could they encourage customers to test drive without knowing the availability of the vehicle.
11 of 11 people found this review helpful.
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Nov 21, 2017
Sisely Judge
Salesman was friendly
0 of 7 people found this review helpful.
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Nov 20, 2017
I was called by Marilyn from the dealership, we discussed my availability to come in to see and or test drive the vehicle. I told her maybe Tuesday or Wednesday. We had a pleasant conversation.
1 of 7 people found this review helpful.
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Nov 20, 2017
Contacted me the next day but wasn't the truck I needed. Thanks for checking back
1 of 4 people found this review helpful.
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Nov 19, 2017
imiThey replied to me in a timely manner I'm still looking for a jeep unlimited so there still in the game.
0 of 6 people found this review helpful.
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Nov 14, 2017
Lisarenee523
This is hands down the WORST car place I've ever been too!!! They could be doing a buy one get 5 free, I STILL wouldn't buy one. I went there to check out a car. When I pulled in, I almost got hit by one of their employees driving a new car to the service department. I could not find a place to park at all. I go inside I was asked to "sign in". I don't want to give out all my information just to look at a car. I will to the sales person, but I'm not going to just to "check in so I can let her know you are here". I didn't do it, so I went outside to email her, then I decided to call her. She said she would be right out. I waited 20 minutes, nothing. Not only nothing, I saw at LEAST 25 employees walking out with plates and plates of food from what looked like a Pot luck lunch, and not one person asked if I needed help. I was only asked by one guy, he seemed to be moving cars around. He wanted to "make sure I was ok and taken care of". I ended up walking around, nothing. I called and asked for the manager, left a message for her to call me b/c I was there to look at and possible buy, a car. NOTHING! I would LOVE to give negative ratings, b/c they would have it. They are HORRIBLE!!!!
17 of 17 people found this review helpful.
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Nov 12, 2017
GuruZSQHM
This was a bait and switch with this dealership. The sales rep called me several times to see if I was coming to see the vehicle. I finally set a date and time. I spoke to the sales rep about only one car I was interested in. I spoke to the sales rep 20 to 30 minutes before I arrived to verify vehicle was still available and to have the keys ready for me to test drive. When I arrive I was greeted with an assistant and later told the vehicle had a contract on it. They wasted my time then tries to sell me something else. Very bad customer and poor professionalism. It was a waste of my time and gas to drive 45 minutes to this dealership.
16 of 16 people found this review helpful.
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Oct 28, 2017
Responded promptly, but dealer adds huge fees on. Prices are misleading
9 of 11 people found this review helpful.
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Oct 11, 2017
They forget to mention that the add $2995.00 to make it certified on top of the purchase price..
18 of 18 people found this review helpful.
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Oct 11, 2017
GuruDG8FV
Not so happy they didn't have this vehicle when I was told it was available.
11 of 12 people found this review helpful.
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Sep 22, 2017
Sales person was great but the car I drove out to see was unavailable.
8 of 9 people found this review helpful.
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Sep 21, 2017
Worst experience ever. The internet price showed $16,500. When I got in there they sat me in a room and tried to sell me the car for $22,000. Complete waste of time.
16 of 16 people found this review helpful.
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Sep 18, 2017
Buyer beware, this dealership will lure you in with internet price and then hit you with dealership fees they can't even break down nor give reasonable explanation for. Truck was priced for 26k then dealer said it was 34k drive out and would not budge on making a deal. Even asked what's your drive out price and they would not even give me one. I would steer clear of this place. Bad business etiquette....
18 of 18 people found this review helpful.
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Sep 14, 2017
Bait and switch dealer. Called to confirm availability of a preowned car lusted for sale. They said it was there. Left immediately to go see it. When i got there, it was suddenly gone. Truth is, it was not available anymore when I called. Just wanted to get me there to sell me on something else.
16 of 16 people found this review helpful.
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Sep 11, 2017
chekegiceman
The vehicle was described in good condition and when I went to see it, I saw that it had many problems all around. The doors don't close right, there are paint chips and scratches all over, there are stains inside all over and a bad smell, the tires are old and cracked. I am very unsatisfied with the service of the sellers because when I got there there was no person to attend me. I left as soon as I saw the vehicle by myself.
10 of 10 people found this review helpful.
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Sep 6, 2017
GuruDWFV2
Good
1 of 7 people found this review helpful.
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Aug 29, 2017
Their used car dealership is a scam. Advertise low prices to get a "great deal" on cargurus. Go there, only to find a 4k dealer prep fee added. At least that was my experience. Read the Google reviews. You will find this tactic to be common with them. Horrible place.
23 of 23 people found this review helpful.
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Aug 22, 2017
They are friendly and go out of their way to ensure questions are answered. No pressure selling!
0 of 11 people found this review helpful.
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Aug 19, 2017
They wanted $4,000 added at closing for "service" charges. Total bait and switch. The out the door price was around $38,000. Don't expect any deal out this dealership.
28 of 28 people found this review helpful.
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Aug 18, 2017
Steffers
So far, I've had a good experience...the response time to my inquiry was within hours.
0 of 10 people found this review helpful.
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Aug 16, 2017
A total waste of time when I got there the price changed it went up by over 4000$
26 of 26 people found this review helpful.
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Aug 15, 2017
Horrible service, they'll tell you they'll update you on changes of the vehicle your interested but they don't. They get you come out even if the vehicle was sold. We drove 1 hour to come out...i was pissed! Btw..This 2016 suburban was sold several days ago yet they are still advertising! And wow the showroom music is so damn loud you have to raise your voice to talk and get close to speak. I guess some people like that...I prefer a professional atmosphere.
19 of 20 people found this review helpful.
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Aug 11, 2017
GuruBFPR
Low pressure sales representative; outgoing low-key staff. Excellent communication on the vehicle I'm interested in. Have not purchased yet though strong possibility that I will.
0 of 10 people found this review helpful.
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Aug 3, 2017
BsaisoSGR
Dealer was extremely helpful.
0 of 11 people found this review helpful.
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Aug 1, 2017
They were very prompt in responding to my inquiry. Also very nice and pleasant to talk to.
0 of 10 people found this review helpful.
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Jul 30, 2017
I placed the vehicle on hold and they sold it out from under me. Would never do business with this company.
20 of 22 people found this review helpful.
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Jul 25, 2017
Horrible experience. They held my keys for ransom until I agreed to their demands. Jean was wonderful. Devin and everyone else was pushy and demanding and wouldn't take no for an answer. I was looking at a used Jeep and Devin tried to convince me that it came from the factory with no carpet (because that's how they're made now) and that the dealership added the lift and the mods and that's how they justified the $4000 over listed price.
22 of 23 people found this review helpful.
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Jul 22, 2017
DaRoyal1
DO NOT GO HERE!!! This has to be the WORST dealership experience i EVER had, they are very unprofessional and liars!!!! they will try to get you in with the "internet price" but once you get there its about $4000 more worth of charges. The upper management staff is the worst human beings this world has to offer!! TAKE YOUR MONEY ELSEWHERE... You'll thank me later.
26 of 26 people found this review helpful.
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Jul 11, 2017
got there within 30 min of the phone call and van was GONE GM took!
15 of 15 people found this review helpful.
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Jun 28, 2017
Guru957S4
These guys call me Twice to come look/test drive a truck. My wife and I drove and the way to Houston and checked in the hotel. They call me again that day I got in town so we went to the dealer ship. I spoke with someone completely different only to find out that the truck had been sold two weeks ago. The girl that had been calling me even stated the year,mileage, color, make, and model of the truck that I was interested in on the phone. Then they tried to sell me something much older. Terrible terrible terrible... bait and switch. They should at least reimburse me for a hotel stay and the gas to get down there. Super disappointed.
21 of 22 people found this review helpful.
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Jun 20, 2017
Excellent response and follow up.
1 of 10 people found this review helpful.
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Jun 11, 2017
Ironchef01
It is absolute a waste of time. The dealer had a sign claiming they have the lowest CPO 370Z deal in the country. However, when I show them another deal, they said they cannot match. In addition, when we started to discuss price, they had a 4000 expense to prep for CPO, which bumped the actual price of the car higher than a new 370Z.
23 of 23 people found this review helpful.
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May 29, 2017
Eos_53714
Dealer responded to this morning. I provided VIN, mileage and pictures as requested for trade in. Also negotiated price. All was confirmed over phone and followed up with text from dealership. I got onsite and price of thier they wouldn't honor and wanted to give me $7,000 less then they offered. Very rude to deal with and dishonest.
27 of 28 people found this review helpful.
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May 28, 2017
Diamond_ted1
$4000 of extra dealer fees , not including my state taxes, misleading advertising I thought that kind of bait advertising was finished in the 80's
26 of 26 people found this review helpful.
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May 14, 2017
Tried to add a $1995 "prep fee" to the price after I wasted my time driving there. Will never deal with this place again.
33 of 34 people found this review helpful.
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May 7, 2017
Salesman was very upfront and candid which is unusual in that industry. I wish the dealsrship was closer to where I live.
1 of 12 people found this review helpful.
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Apr 25, 2017
Very helpful got a great deal on a great car
1 of 12 people found this review helpful.
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Apr 19, 2017
Dealership replied. I asked about a truck's suspension, and their internet sales rep sent a mechanic to double check. Saved me a trip.
1 of 12 people found this review helpful.
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Apr 13, 2017
Stay a way from this dealer!!! Typical bait and switch tactics. I spoke to two people to confirm they had the truck I was looking for before I made the hour drive there. Only to get there and find out that they didn't have the vehicle.
28 of 28 people found this review helpful.
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Apr 12, 2017
GuruW3W4
This dealer had an Audi listed for 37995. When I actually went there, they said there is an addl prep fees of 3800 $. When I asked them why it was not mentioned on the ad, I was told they dont want to add it to the price..... As if it was a favor :-). If they add that upfront, the price is not really great any more...not a good experience
25 of 26 people found this review helpful.
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Apr 11, 2017
I contacted this dealership every day for 5 days before anyone really got back to me. The phone was never answered on some days and when the phone was answered there was always an excuse as to why someone wasn't contacting me. Finally, it was determined that the car wasn't identified correctly and wasn't the car I was looking for. I would stay away from this dealership. I will not be doing business with them in the future.
15 of 15 people found this review helpful.
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Mar 27, 2017
mblake101
Very helpful
1 of 9 people found this review helpful.
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Mar 25, 2017
Rhonda London
the dealer contacted us and told us they were having a test drive event and the listed price of 10,500.00 that was listed on Car Gurus could be negotiated if we came in and test drove the vehicle. My husband and daughter went into the dealership and that tried to sell him another vehicle of the same make and model at a price of $2,000.00. They told my husband that they added $1000.00 on because we were not financing with them and the other $1000,00 becauase the car needed 4 tires. They were rude to my husband when he said they were using "bait and switch" tactics. Never will be do business with them and we will discourage any one we know from going there.
28 of 28 people found this review helpful.
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Mar 16, 2017
Rep9534
Once in the dealership, they add $3,000 to the True Car price. That's your starting point. If you like to play games and waste several hours sitting in a dealership, this is the place for you.
25 of 25 people found this review helpful.
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Mar 10, 2017
I received an immediate response with additional pictures of the vehicle along with other sales offering.
2 of 8 people found this review helpful.
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Mar 9, 2017
Will rate this a one, only because they responded. I went in to view the vehicle that I requested, and instead making a deal on another and no one responded after the initial visit. Not a even a returned phone call.
13 of 13 people found this review helpful.
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Mar 2, 2017
I it a quote online called & made an appointment, came in & was told it was in the middle of being financed by a co-worker & it was a sure thing. I looked later it was still on line but for double the price, so I called they said Yes it's still here and available for purchase. I told them I'm on my way so right before I showed up I called again they said No it's not available anymore. I had a friend call about the same car & they told her it was still Thier & available for purchase @ the new doubled amount & not the one I was originally quoted. I called & spoke with a manager Armando he said it was technically thier available but the co worker put a down payment on it and will bring in the rest Monday & the system dosnt recognize down payment s only full purchases so that why it still Thier. Funny thing it's been 1 week since & the same car is still Thier @ the new price & has not been purchased!! They don't want to honor the quote that I was give.
22 of 22 people found this review helpful.
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Feb 11, 2017
she responded asking me questions. But never answered mine. She was tryin so hard to be a salesmen she didnt listen to my needs or wants. She instantly wanted all my information and trade in value. And still never answered my question. I was in Houston and wanted to buy two brand new vehicles. One used high mileage for my sister first car for college and another for my nephew I was going to pay CASH for both now I no longer want to do any kind of business with them
29 of 29 people found this review helpful.
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Feb 2, 2017
The advertise price is not even close to the actual cost. You need to add another $5,000 to any car if you find one you like. Be careful with hidden fees. Prep fee $2,000, No-military $1,000, no using Nissan finance $1,000 and there is another $1,000 that they couldn't even explain. I wouldn't recommend it at all
36 of 36 people found this review helpful.
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Feb 2, 2017
Typical car dealership. They didn't have the vehicle & bugged me & bugged me to "stop by" in spite of the fact that I live over an hour away and they didn't have the vehicle anyway.
18 of 18 people found this review helpful.
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Jan 24, 2017
I did not buy a vehicle but their customer service was very good quick contact very good communication
2 of 16 people found this review helpful.
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Jan 23, 2017
Waste half a day there with the promise of great deal in the phone for the two years old new car (2015, they could not sell thar car in tge past 2 years). In the end, the price I got was like for the car of 2017. They try to set you up to come to their dealership without their best faith for negotiation. Poor dealer, and very disappointed.
22 of 23 people found this review helpful.
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Jan 17, 2017
Used every dishonest sales tool in the book starting with changing the price when we arrived. I had to show them THEIIR email to get the price reduced. Then, they tried to add $1,995 for "Dealer Prep Fee." I refused, so they sent the manager in to talk and the conversation started over. We thanked them and walked out. They ran out to the car to try again. I refused again and we drove away. The dealership then called 10 minutes later with a new price (still not their original emailed offer) and they even called and texted me AGAIN 15 minutes after the first call with another new price. At NO POINT did they ever get to the price from their email. VERY UNIMPRESSED BY THIS DEALERSHIP. We went to another dealer and bought a car that day.
33 of 33 people found this review helpful.
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Jan 13, 2017
They put out a car that was way too good to be true. And conveniently "sold" this car right before I was about to make a trip to Houston. The only reason they told me they "sold" it was because I requested the buyers order and all info with no extra fees, so they would stop dragging me along.
22 of 22 people found this review helpful.
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Jan 11, 2017
They don't updated their inventory in a timely manner, the push way too much. I contacted the salesman that I was dealing with to let him know I was coming to put a down payment on the car and before I left he said it was in stock and that he would make sure that I would be there but when I got there it was sold. Also when I first event there I called to schedule a test drive with that car and they said it was good to go but when I got there it turns out that they had just got it and it hadnt been serviced or examined yet. Overall it was disappointment after disappointment and all their other cars they recomended were way overpriced.
9 of 9 people found this review helpful.
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Jan 10, 2017
When I went to look at the car, I was kept waiting too long before anyone would wait on me. I left the dealership upset and will not be using them.
15 of 15 people found this review helpful.
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Dec 30, 2016
RizKazmi
Showed interest in a car. They promptly followed up.
3 of 13 people found this review helpful.
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Dec 20, 2016
dcole1908
The details of the car were not listed. They had to find the car in a stored area. The car's interior was destroyed! I cannot believe that they would advertise a vehicle for sale in that condition. The sales person was very helpful, even though he did not have much information about the vehicle.
7 of 10 people found this review helpful.
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Sep 25, 2016
The dealer readily provided information on the car.
0 of 9 people found this review helpful.
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Sep 22, 2016
great
0 of 14 people found this review helpful.
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Sep 3, 2016
They got with me quickly. Dealer did not listen to me and meet my needs. They did not make process easy and upsold very aggressively, changed price quoted and added additional fees not warranted and not in good faith. Didn't disclose known vehicle issues.
14 of 15 people found this review helpful.
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Aug 25, 2016
Car was not available less than 18 hrs since getting the call to come test drive at the office....wasted my time going there
14 of 14 people found this review helpful.
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Jul 18, 2016
I had a terrible experience at this dealership. The price on the Internet was much different than the price they had once I got there to look at the vehicle. When I arrived at the dealership, they could not even find the car they had advertised. No one seemed to know what they were doing. Then, they brought in a typical used car salesman trying to negotiate me a good deal which was a bunch of bull. I walked out while I was writing alone for a long time for the used car guy to get me a "good deal". Terrible experience!
21 of 21 people found this review helpful.
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Jul 12, 2016
Be careful when dealing with this dealership everything they tell you over the phone will be a complete and total lie they use appointment Setters who will send you approval letters through the email that actually say you are approved but when you get there you're not Delavan run your credit before you get there I was told that I had an approval for $31,000 and the bank did not require the standard down payment they only wanted a thousand down when I get there they said I have limited credit experience and needed a cosigner and $8,000 down on a Car that was $15,000
20 of 20 people found this review helpful.
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Jul 1, 2016
Quickly answered my inquiry and answered my questions
0 of 11 people found this review helpful.
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Read 17 old reviews
Apr 12, 2016
Great
0 of 12 people found this review helpful.
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Apr 2, 2016
Tried to sell me a different car $5000 more than what I was searching for
6 of 7 people found this review helpful.
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Apr 2, 2016
To old for the price.
6 of 8 people found this review helpful.
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Jul 20, 2015
angiesynek
poor follow up
4 of 5 people found this review helpful.
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Jun 23, 2015
Excellent place to buy your car.
0 of 5 people found this review helpful.
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May 15, 2015
Dealer wanted to add $4,975 to price for a certified warranty. We said we didn't want one because car was still low miles and had a factory warranty. Salesperson said we had to get it... Part of the price! So why not advertise the truth and say car is $34,073!! Wasted day!!
7 of 7 people found this review helpful.
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May 6, 2015
Said the car was 15900 and I emailed them they said they could come down on the price and when I got there they wanted 22980 they tried tacking on almost 6 thousand worst dealer ever they wanted more for a used one then a new one and the guy even told me yea and he told me to go some where else
10 of 10 people found this review helpful.
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Jan 21, 2015
Friendly and honest
0 of 1 people found this review helpful.
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Sep 12, 2014
great
0 of 1 people found this review helpful.
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Aug 6, 2014
deltadawn
Prices not as advertised... Much higher once they contact you.
1 of 1 people found this review helpful.
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Jul 30, 2014
It turned out that the 2014 Nissan Frontier SV Crew Cab vehicle was incorrectly identified on the CHN website. It had an automatic transmission and I'm attempting to purchase a truck with a manual transmission. Response was good, but ultimately not useable.
0 of 1 people found this review helpful.
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Jul 2, 2014
good
0 of 1 people found this review helpful.
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Jul 2, 2014
Dealer did responded, however I knew I could purchase the car below their asking price. The staff was really nice. Good customer service.
0 of 1 people found this review helpful.
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Apr 26, 2014
we went to honda and they been so much more cooperative and convinced us to increase our budget and buy a car, in nissan dealer the salesman send call the manager immediately and this manager was more stubborn of the kind take it or leave it and go out
0 of 1 people found this review helpful.
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Aug 30, 2013
Good
0 of 1 people found this review helpful.
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Apr 27, 2013
high mileage for alot of money not good,had to wait 15 min. for an anwser.
0 of 1 people found this review helpful.
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Mar 28, 2012
Good & fast customer service. Bought my car in 3 hrs.
0 of 1 people found this review helpful.
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