Robbins Nissan

18711 Highway 59 N
Humble, TX 77338

Map & Directions

http://www.robbinsnissan.com

Sales: (281) 502-8561

Service: (855) 216-3326

Today 9:00 AM - 9:00 PM (Open Now)

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Sales Reviews (16)

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Nov 23, 2019

LadyIvender8

Wonderful experience. Sales persons were not pushy. Bobby was very knowledgeable and helpful.

Mark helpful

Response from current dealership:

We are very happy to hear that Bobby provided you with such a positive experience! I will ensure he is acknowledged for the exceptional customer service he provided you during your purchase. Thank you for choosing Robbins Nissan and we look forward to assisting you in the future for all of your vehicle needs.

Aug 3, 2019

Byron

Very upfront about their business. Won’t waste your time with hidden fees

Mark helpful

Response from current dealership:

Byron, thank you for sharing your positive experience! We strive to provide all of our customers with a transparent, hassle-free experience and we are happy to hear that we achieved that during your visit. Thanks again for allowing us the opportunity to earn your business and we look forward to assisting you with all of your future vehicle needs. Until next time, take care!

Jul 8, 2019

They were trying to get me to buy a protection package that I did not want or need. Their attitude was take it or leave it. Not a good way to do business. I ended up buying from another dealership.

Mark helpful

Response from current dealership:

Hi Fe, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Carissa at (281) 446-3181. Thank you for your time and we look forward to hearing from you.

May 6, 2019

GuruYMVBY

Stopped by this dealer, salesman did a great job. If they get the right truck for me, I will consider purchasing from their dealer.

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Response from current dealership:

We appreciate your positive review about your recent experience with us! We would love the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help!

Mar 20, 2019

Dominique

It was a great experience just to be there.

Mark helpful

Response from current dealership:

Hi Dominique, we are very happy to have provided you with such a positive experience! We look forward to seeing you in the future for all of your vehicle needs.

Jan 21, 2019

RetroLaMaquina

good experience. no back and forth.

Mark helpful

Response from current dealership:

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Please let us know if you need anything at all.

Jan 16, 2019

Renae

I made an appointment to go see this vehicle 5 days in advance and when I arrived they couldnt't find the car. About an hour of waiting for them to find it, it turns out it wasn't even at the dealership. So I made an appointment for the following Monday at 11. When Monday came, they called me at 10:40 (20 minutes before my appointment) to tell me the car wouldn't be ready until 2pm. I live an hour away....I was already almost there. Needless to say, I won't be continuing business with them

1 people found this review helpful.

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Response from current dealership:

Hi Renae, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (281) 446-3181 so we can work towards a resolution.

Oct 4, 2018

Kenneth

Good experience, knowledgeable salesperson.

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Response from current dealership:

Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan!

Sep 6, 2018

Scott

Awesome dealership! Not only did I buy it, but I got it at a better price then I asked for! I've never had a good experience trying to buy a used vehicle until now. My salesman, Charles J and the finance guy Morgan B treated me great and both did exactly what they said they would do.

Mark helpful

Response from current dealership:

Hi Scott, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Robbins Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 24, 2018

hazem

Good morning everyone I'm seeing this message 5 o'clock in the morning they are very nice people good service good Bart good cars

0 people found this review helpful.

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Response from current dealership:

Hi Hazem, thank you so much for your positive comments about Robbins Nissan!

Jul 11, 2018

Jennifer

While we did not buy a car from Robbins Nissan this time we have purchased in the past, loved their follow up with us, and will purchase from them in the future

1 people found this review helpful.

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Response from current dealership:

Jennifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Robbins Nissan. We hope to be of service to you again in the future.
Best wishes,
Robbins Nissan

Jul 11, 2018

Sameka

Called bk quick

Mark helpful

Response from current dealership:

Sameka, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan!

Apr 16, 2018

GuruZDMCH

Robbins had a quick responsive reply. Sadly, the Boxster did not have the options I am needing.

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Apr 13, 2018

Robert

Contacted me to inform me the vehicle was sold.

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Mar 7, 2018

Guru5KCCY

The sales person called so many times, it was TOO MUCH !!!

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Jan 16, 2018

Steven

Set up an appointment and confirmed that the vehicle i was interested in was still available. I arrived to find that the person I was supposed to meet wasn't at work that day and the vehicle was sold a week earlier. When I questioned the sales person I was then told it sold that morning. Of course, they had a much newer model available and it was almost double the price

1 people found this review helpful.

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Read 29 old reviews

Oct 8, 2017

Don

I ended up buying new at this dealership. These guy got a good deal done.

0 people found this review helpful.

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Sep 22, 2017

Gabriel Salinas

The dealer lost its ac in building so it was hot the sales man got up went to get a water for himself and didn't even offer one. Then test drive 15 Yukon and the ac in the truck was working for a couple of mins but then started cutting in and out and they said they would not fix it. They would sell it to someone that doesn't notice it. Then they called me and said they sent it to service to fix the truck so I called service to verify what was wrong with the truck and they told me they never sent them the truck. So they just lied.

4 people found this review helpful.

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Jul 26, 2017

Michelle

Contacted me right away thank y'all

1 people found this review helpful.

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Jul 19, 2017

Guru9WQ4C

Their response was immediate however we hav put our decision on hold.

0 people found this review helpful.

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Jul 2, 2017

jacque

vehicle advertised as 150,001 miles, actually 169,000 miles not in good shape no negotiation of price, while I was discussing price and what I found wrong with vehicle, another salesman told my salesman the vehicle had been sold. my salesman called me a couple days later, and told me the other salesman had lied because he thought he was going to get a sale and did not want my salesman to sell the vehicle. turned out my salesman took my condition concerns to the dealership service department, along with what concerned the other prospective buyer and management decided they did not want the dealership name on it and finally sent it to the auction. . Note: salesman is still watching for a similar vehicle that will fit my needs .

2 people found this review helpful.

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May 4, 2017

Preacher

Brandon was excellent in attitude, professionalism, and service. We didn't wind up purchasing the vehicle.

5 people found this review helpful.

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Jan 26, 2017

carlo

The salesman flat out lied to me. He said they spent $1000 on new tires that was not true. Very unprofessional. I drove 192 miles to buy the truck,no new tires. will never do business with them. sad,sad,sad.

10 people found this review helpful.

Mark helpful

Oct 17, 2016

James

My salesman, Mike Flores, is outstanding to deal with. He is still looking for the vehicle that I want. He was extremely helpful, not a high pressure salesperson, and very easy to deal with. I have never dealt with Robbins, but he made dealing with Robbins Nissan a pleasure. I did not buy the vehicle because it was not exactly what we were looking for, but he made the experience great. I will highly recommend Mike Flores to all my friends.

7 people found this review helpful.

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Sep 11, 2016

Zach

Fast call back and was very pleasant!

2 people found this review helpful.

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Aug 24, 2016

Donna

Raul was super helpful

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Jul 21, 2016

mistyjo77

Very sad that after I replied to everything and filled out all the paperwork, no one told me whether I was approved for the car. I should have called or text the salesperson but the ball was in their court.

3 people found this review helpful.

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Jul 16, 2016

Cassandra

Very prompt and courteous

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Jun 23, 2016

Will

The agent was very forthcoming and available to answer any and all questions.

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Dec 24, 2014

Anonymous

After calling the dealer and having scheduled a test drive, I drove 2 hours to see the vehicle I was interested in. Once I arrived they told me the vehicle was already sold a few days ago! Waste of money and time for me! Believe they only wanted to get me on the lot to try and sell other cars. Would not recommend.

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Dec 2, 2014

Quickly responded to online enquiry, but I didn't purchase the vehicle.

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Nov 17, 2014

Deanna

Good

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Nov 12, 2014

Matthew

Great business look forward to doing business with them

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Sep 27, 2014

michael

5 STAR CAR LOT! Very happy with Robbin's Nissan Small town family owned, Big city discount prices

1 people found this review helpful.

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Jul 7, 2014

bob

I was contacted by email only, BUT the representative was professional & responsive Satisfied

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Jul 2, 2014

Naveen

good

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May 29, 2014

Margie

Robbins Nissan would not honor the internet price displayed on TrueCar unless we agreed to buy the additional extended car warranty. When we declined it, Robbins would not sell us the car.

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May 23, 2014

Matthew

Salesman was too pushy.

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Apr 27, 2014

Britiny

Great service!!

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Apr 25, 2014

Jason

Responded right away

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Apr 17, 2014

pui

Professional and nice to work with

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Jan 5, 2014

michaeldugankelly

Bait and Switch experts. Don't believe the internet prices- after all the "additionals" you're looking at a price that could be $4-5K higher. The sales guys all but admitted that their posted prices are BS and are all about getting you in the door. Out of principal we took our business elsewhere even after they gave us a competitive price. Very untrustworthy group IMO.

Mark helpful

May 22, 2013

David

We had a problem in that our clear, paid off title to the trade-in veh. had been sent to us and then misplaced. No one told us we needed to go to DMV in order to clear the title. So when I went to get clear title, I could not. Dealer demanded $1,000.00 deposit until acceptable title is delivered to them. Not bueno.

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Feb 28, 2013

Farhad

Robbins Nissan responded promptly to my request for information regarding the car i was exploring to buy. However, i decided to buy a different brand of car and did not pursue Robbins Nissan any further.

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Oct 28, 2012

Lisa

Prompt response to inquiries, courteous, answered all questions. Did not purchase car here.

Mark helpful

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Robbins Nissan

Robbins Nissan

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