Mossy Nissan

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12150 Katy Fwy
Houston, TX 77079

Sales: (713) 443-2672

Service: (281) 496-2200

Today 9:00 AM - 9:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 7, 2018
I walked out twice before returning and purchasing a used car I love. The 1st visit ended friendly with an unexpected price increase. The 2nd visit ended civilly with a disagreement over replacement cost negotiation for necessary missing accessories involving less than$300 on a 19k car. I was eventually contacted and promised the extra fees would be removed and the necessary part needed would be ordered at no extra charge. I did not appreciate the typical deception and sales tactics but I stuck to my convictions and was successful. I love the car!
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Jan 1, 2018
Very quick to respond will consider doing business with these folks and telling my friends.
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Nov 30, 2017
Very helpful.
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Nov 19, 2017
Good
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Oct 25, 2017
GuruDF5H6
This car was everything..the picture looks just beautiful as ever.... went home with my car
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Oct 15, 2017
Fantastic
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Oct 2, 2017
Baddboy7
I got there, and of course you got the regular shucking and jiving that dealers take you through...that's expected. We said an amount they came back with a counter offer. We excepted the offer because it was still in a good range. They brought the manager or at least he said that he was. Told us the deal was done, shook my hand. Got to working on the paperwork, came back an hour and a half later saying that they were almost done just a few more moments. came back 45mins later with a hundred and 50 dollar higher offer. Nearly lost my mind after being there for over three hours at that time. Left and called to speak to an manager the next day to see what happened and then the manager was all surprised that the deal did not go through and he was going to get to the bottom... Said that he was going to call back and still haven't heard from him. it's been three weeks since.
8 of 8 people found this review helpful.
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Aug 14, 2017
It was indeed a Birthday WISH come true! Thank you my Birthday fairy!
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May 13, 2017
I was contacted by an internet manager after making my enquiry. She was courteous and noted my requirements. Later I was contacted by a salesperson who did not seem particularly interested in negotiating a sale. He stated he would check with his "manager" and get back to me. Still waiting.
6 of 7 people found this review helpful.
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Dec 8, 2016
Quick transaction, nice people. Andres Galindo was very helpful.
4 of 4 people found this review helpful.
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Oct 28, 2016
lulupuddles
Responsive but I live too far.
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Oct 19, 2016
They gave me the run around with the vehicle i was interested in. They said that the vehicle was not ready for sale. If it wasn't ready why would they advertise it.
5 of 5 people found this review helpful.
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Sep 7, 2016
Willie was AMAZING. (Although I ended up buying a bigger vehicle from another manufacturer) The experience was wonderful and it's worth mentioning that he went above and beyond to gain my business. When I can get a sporty car like this in the future I will go straight to him!!
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Aug 14, 2016
Very responsive, incredibly helpful, listened to what I had to say, and called back to let me know the car was snagged by another lucky buyer before I made it the trip. High points for integrity, thank you!
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Jul 29, 2016
Dealer responded but didn't answer any questions about the car. they only wanted my telephone number ................. I gave them my email. they contacted me several times by email still not telling me about the car.
4 of 4 people found this review helpful.
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Mar 18, 2016
These guys are awesome! I live in Minnesota and bought my new car without even seeing it in person. It was everything they said it was plus they gave me a great deal on it! They were very helpful with the shipping company so I received my car just a week after I purchased it. They made everything easy!
1 of 2 people found this review helpful.
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Read 17 old reviews
Dec 8, 2015
Appointment me lady called several times to invite me in but I just want numbers.
1 of 2 people found this review helpful.
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Oct 9, 2015
Was unhappy with overall process at dealership. The car they provided they said had been fully serviced yet a week later the car service information status lights began to fire. I also told th I already had financing yet they pushed stating their financing was better. I then received over 15 different letters from creditors denying me credit because the value of the car was not in line with the purchase price. I do not recommend this dealership.
2 of 2 people found this review helpful.
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Apr 20, 2015
Excellent and professional staff at Mossy Nissan made my recent purchase of a Nissan X-Terra a pleasant experience.
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Nov 29, 2014
A sales person got in touch with me the next day; however, the I drove 30 miles in the rain, the sales person failed to mention that the car had been sold hours earlier despite having talked to her by phone and by text half an hour before I arrived.
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Nov 28, 2014
Excellant!
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Aug 24, 2014
Poor valuation of my vehicle 4,000 under lowest KBB valuation prevented the deal
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Aug 14, 2014
Helpful sales and finance
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Aug 2, 2014
Very good
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Jul 25, 2014
Response from Dealer is good. But the sales guy seems not interested to sell the car at all.
1 of 1 people found this review helpful.
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Jul 11, 2014
Great personal service from John with no pressure, thanks
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Apr 25, 2014
Poor customer service
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Jan 30, 2014
Wonderful people to talk to and were willing to help in any way..
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Oct 1, 2013
Poor service
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Jan 6, 2013
The gentleman who called disregarded my request that correspondence be via email. Also was arrogant when discussing vehicle.
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Sep 18, 2012
Good sales rep
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Aug 25, 2012
Great buying experience... Highly recommend!
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Mar 11, 2012
They never had the car, never would have sold it at that price.
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