Carter Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

175 Hartford Turnpike
Vernon Rockville, CT 06066

Sales: (860) 432-7263

Service: (860) 288-4569

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 17, 2018
Stelcom66
20
The vehicle was not available for sale, was to be wholesaled. Was asked to elaborate on the dealership review, but that was it - just a couple of emails. I didn't visit the dealer to test drive the vehicle. I did get a response stating they'd inform me if another vehicle like the one I'm looking for comes in.
1 people found this review helpful.
Response from current dealership:
Stelcom66, we are sorry that the vehicle that your were interested in was decided to be wholesaled. Upon inspection, our service department determined that the vehicle was unfit to be retailed.
Feb 7, 2018
very helpful online, responded quickly
1 people found this review helpful.
Response from current dealership:
Norma, thank you for the review and for sharing your experience.
Oct 26, 2017
I only emailed them to ask if the truck was still on the lot. They were fast at replying. The truck sold before I could get there to check it out.
1 people found this review helpful.
Response from current dealership:
Gene, thanks for sharing your experience and we appreciate the 5-star review.
Aug 23, 2017
Manual Transmission was advertised and Automatic Transmission
0 people found this review helpful.
Response from current dealership:
Scott, we want to apologize for the error. Thank you for providing us with this feedback.
Jun 24, 2017
The salesperson was very nice but new to the job and not familiar with all aspects of the vehicle. I was interested in towing capacity. The salesperson checked the documentation told me the capacity was 5200 lbs. However, the fine print indicated only certain models with factory installed tow hitches and a special radiator with a cooler could tow 5200 lbs, otherwise towing capacity is 2000 lbs max for this vehicle. I am glad I had a friend along because while I was working with the salesperson to prepare the paperwork she read the fine print and discovered that the vehicle I was about to purchase could only tow 2000 lbs. otherwise nice dealership, decent prices, no high pressure sales. Would have rated four stars if not for the towing issue.
1 people found this review helpful.
Response from current dealership:
Jo, thank you for the feedback. We appreciate you taking the time to write this review.          -Robert Oleskewicz, Sales Manager
May 8, 2017
Guru1NWM
Fast response
0 people found this review helpful.
Response from current dealership:
Guru1NWN, thank for the 5-star review! -Robert Oleskewicz, Sales Manager
Mar 9, 2017
Good
0 people found this review helpful.
Response from current dealership:
Luis, we really appreciate the 5-star review! -Robert Oleskewicz, Sales Manager
Feb 9, 2017
Miguel was a great sales guy who was polite, honest, straightforward, and not pushy at all. Working with Miguel was my only positive experience at this dealership. While checking out the car, I discovered that it had an aftermarket tune, and as a result, the clutch was slipping very badly during the test drive. Dealership initially agreed to replace the clutch for me, however they e-mailed me two days later retracting their offer to replace the clutch stating that there was nothing wrong with the vehicle. Also, since I would be driving over an hour and a half to the dealership, I asked if they would work on the price of the car, and they told me they would. But when I got there they refused to budge stating that the pricing was competitive, despite being over $1500 more than the NADA value. As you can imagine, this was very annoying and a waste of my time. Be very wary when buying your used vehicle from this dealership.
1 people found this review helpful.
Dec 31, 2016
Response was timely but didn't have the model with all the features I was looking for. They did seek specific info on my request and offered to seek out a similar vehicle
0 people found this review helpful.
Aug 21, 2016
Good people, but car sold before I had a chance to see it.
1 people found this review helpful.
Read 4 old reviews
Mar 5, 2016
I would buy there again very pleased
1 people found this review helpful.
Apr 11, 2015
I asked them a question about the truck I was looking for . They called me with in ten minutes . I set up an appointment and bought it . The sales team there were great .
1 people found this review helpful.
Sep 15, 2013
The car I wanted sold too fast for me to buy. They made effort to help
0 people found this review helpful.
Mar 30, 2013
Great service! Responded quickly and made the car buying experience a pleasure.
1 people found this review helpful.

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