Had appointment to test drive a vehicle. Was not called to be made aware a deposit was put on vehicle I was interested in. Drove over an hr to find out it was no longer available

Prompt, professional and helpful.

Excellent

Great dealership Didn’t have my car

Quick to respond but did not know much about the car I was interested in.

Great communication by Lawrence in internet sales.

Didn’t buy the car because I needed a roof rack but they were quick to contact me, very professional and not pushy.

Very responsive helpful. I purchased a truck from them. A great experience with no surprises​.

Purchased this truck from Blasius. Couldn’t be happier with the experience. A great dealership that goes the extra mile to work with the customer and make them happy. I highly recommend them for your next purchase!

Did not get a chance to test drive because of work schedule. The staff was excellent with getting back to me and answering my questions. The listing expired or the car was sold before I had a chance to visit the dealership.

Blasius will always meet or exceed your expectations of a dealership. They're polite, understanding and very helpful(without ever being pushy). If you're in the market for a Chevy or Cadillac or perhaps something used that's off-brand, give them a try. You won't regret it.

Super experience. My car was ready right away, and they were very helpful.

Great service. Prompt and efficient. Jean Henry was awesome as was the entire experience.

My experience was a positive one!

By far, the best car purchase experience we've ever had! The dealer is in CT and we are in NY, and we did everything but test drive the vehicle over the phone and email. We worked with Kevin Lawrence and he was great! He was honest, helpful, and easy to work with. We were a bit nervous we'd make the drive to CT and the vehicle would not be what we expected or they wouldn't hold true to their word but everything went through without any hitches. We'd highly recommend the dealership and Kevin. Whenever it's time for another vehicle we'll know where to go. They are the only dealership we'll work with. They offer best value on your trade in, best pricing on your new vehicle, provide the best customer service, and hold true to their word!

Although I did not end up purchasing a vehicle from Blasius, my experience was great. Any and all of my questions were answered promptly by Jean. The used vehicle I was looking at was in excellent condition and the test drive was hassle free. Would not hesitate to go back to Blasius in the future.

Prompt reply, good service.

"Paperwork" charge too high $494. Also, added "Accessories" charge of $199 not in listing of car price shown on internet. Their contact was quick and f/u was fine.

I am currently working with the internet manager and she has been very helpful to date

It went very well.

Have not had time to follow up but they have been great in reaching out

on 08/06/2017 I placed a inquiry on this vehicle. I got an automated email from Mike " I was just alerted that you submitted an inquiry on a vehicle. As soon as I get back into the dealership, I will personally review your request and send you the information you need" Since than me and Mike spoke to each other on the phone and over 10 emails regarding this vehicle 2017 Cadillac Escalade ESV Platinum Edition AWD VIN: 1GYS4KKJ3HR358628 STOCK #: 2866C17. I finally got an appointment for Saturday 08/12/2017. i drove 2.5 hours from NYC to Waterbury CT to find out the vehicle has been sold. I was very upset and i made it know to Mike.I left empty handed without the vehicle. I drove back home for another 2.5 hours. on 08/13/2017 this same vehicle can up on my CARGURUS list. I than received a call from Daniel regarding an apponiment to come to the dealership to test driver and buy this 2017 Cadillac Escalade ESV Platinum Edition. I said to Daniel that i was under the imperssion this vehicle was sold on Saturday 08/12/2017. He basically said he will follow up. Later that day i got a call from Pat . And he basically said the owner of this dealership made the sale on the 2017 Cadillac Escalade ESV Platinum Edition.I told Pat about my expereice and he said he will stay in contact with me and try to find me a 2017 Cadillac Escalade ESV Platinum Edition VIN: 1GYS4KKJ3HR358628 STOCK #: 2866C17.(Never heard back from Pat) Today 08/23/2017 this same vehicle is still on there website and CarGurus's website with a price increase. Not sure that is going on. But do not waste your time making the trip to this dealership. Thank you

Didnt buy from them but they kept in touch and were very pleasant to us.

Excellent service and the car is awesome.

Dealer contacted me right away. Salesman was kind of pushy to make a sale. He wouldn't negotiate price even though its ringing in high. He then said they'd drop the cost $200 which is nothing. Then he mentioned a co workers brother was looking at the car and asked how I wanted to proceed. This was a month ago and the car is still there. I don't like being lied to or jerked around. Then I kept getting emails from them asking what they could do to make the sale happen. I'd tell them and nothing would budge. Waste of my time.

Loehmann was quick to respond to my request. However, Multiple sales person replied making it confusing as to whom to communicate with. I did not purchase because their price was higher than what I could get locally in NJ.

Joey Posa was great def recommend to all great experience

This dealership was VERY prompt with their response. Although I ended up purchasing a vehicle at another dealership, I would highly recommend them based off of the level of customer service they provide.

Satisfactory email/website interaction as I was doing a first pass on potential vehicles.

Quick to contact - helpful & polite (even though it did not ultimately end in a sale).

Since I have not yet purchased the car I cannot give a full review but so far they have been prompt and helpful.

Kevin Lawrence and the staff at Blasius were professional, knowledgeable and friendly. Everyone, including the person in charge of financing went above and beyond to make sure all our needs were met. Gold Star A+

fast response and follow up

These guys seemed to be interested at first. They sent an email, but never responded to any other emails I sent.

I drove 5 hours to find out that the car didn't have a panoramic sunroof like I was told. I had asked three times if it did have one and was told yes..The sticker they sent me also indicated that one existed. The car was in great shape and salesman was nice, however they should have given me a gift card or something for a wasted day. This issue was the dealerships fault not mine....

Very pleased with the outcome, smooth and fast! Love my new car!

They contacted me right away. I purchased a vehicle at a different dealer and they congratulated me. I will send them referrals if someone needs a vehicle.

Called, car listed had been sold. Nice folks, pleasant.

Sales person forgot which day I was picking up car as well as other details regarding purchase.- car was not ready on day that was prior agreed to. Had to contact sales manager to get definitive action after sales person was very laisse faire about mix up and didn't seem overly concerned about the inconvenience. Sales manager Steve definitely took care of situation and had the car delivered to my home the next evening.

This is my second car from cargurus.First I went to NJ and the dealer wanted $480 more.Saying they sent the wrong amount on the purchase order.also my salesman was not there had someone else.(we drove 3 hrs)so the reason for this 5 star rating is my sales person Curtis and the purchase order amount was accurate and no games played .Curtis was fast and replied back with in a acceptable time frame. Upon me and my wife's arrival Curtis was with some one else.so Ryan helped in the mean time.Both salesmen were professional and Pleasant to be with .i waited to do this review because there was some other matters that the dealer had to handle(another key ,paint dr and owners manul.Well they did all on there end.So if your close by or far away.These guys say what they mean.from beginning to the end I am over very satisfied.

Great follow up. I didn't buy a car, but not because they didn't try. I would recommend them.

Great experience

Very Good. Thay called quickly answered any questions

I was extremely impressed by my experience buying a used car here. Everyone I dealt with was personable and knowledgeable, and in a matter of hours I was on my way in my new car. They truly went the extra mile, as they also serviced and detailed the car beforehand. Greg Bartley is an awesome dude and was a pleasure to deal with.

Good

Not informative and presentation was horrible . Flat tires not cleaned and had a bunch of materials in most vans. No impressed

It was the best experience I have had at a car dealership. George was my salesman and was very helpful and a lot of patience with me ( I had about a million questions). He and the finance team worked very hard to get all the things I needed and the payment I wanted. I live in New York and drove a hour and a half and it was well worth the drive. We did everything over the phone and George told me we would be in and out when we got there to pick up the car and he and the finance department worked really hard and we were done in 45 min from start to finish. Great experience.

Felt very comfortable throughout the whole process.

They were eager to help in anyway they could. This was not the car for me.

The salesmen were extremely helpful and polite. They didn't pressure me , they worked with me so that I had plenty of road test time , I'm picking up my new car Thursday :)

The dealer made contacts and shared every information I needed. Unfortunately I didn't chose to buy the car because of various reasons that do NOT include any issues with the dealer or the car.

The Dealer was very prompt and courteous and even though we couldn't reach a deal I would certainly consider him in the future

very personal and made the experience easy. I would go back and recommend friends and family.

They responded immediately .. Lawrence Perry was very knowledgeable and knew exactly what we needed ... Highly recommended

Very easy to deal with no pressure. The best thing is they don't call u a hundred times aday

They were helpful but didn't give all the information on the car. We thought it was AWD but turns out it's just FWD. We also waited in the dealership from 8am to 5pm and was told it would be done by 2 then 3 and then 4 but didn't get out of there till 5....

They kept me informed,but too many miles oncars.

Went to look at car and was sold. They should have known that and told us before we wasted r time to go look at it.

Mike Silva was a pleasure to work with, Don't know that we will get a deal done but he was responsive and honest.

Dealer does not want to sell the vehicle for the advertised price on Car Gurus. The mileage is 17,000 not the 20 miles listed. I would not use this dealer if you are serious about purchasing a vehicle. I received calls from several people from the dealership and then five minutes later I would get an email asking if I would keep them in mind for the future if I changed my mind on buying their car. I would not refer anyone to this dealer. Prices look good but they won't sell to you at these prices.

Responded quickly and was helpful.

The on-line department, particularly Mike Silver, was very responsive to my questions and requests. Because of his diligence, we chose to buy a used vehicle at this dealership. I would highly recommend working with them if you find a car you like.

They got back to me promptly and professionally I closed a deal on identical car 2 days earlier.

Great follow up.

good communication and willing to work with you

I'm picking the car up in two days. I think that says it all!

Called for a visit. I drove 30 miles just to hear the car got sold that morning. Was shown a different car by mistake and then when I told them no this is not the one you published and called me for, I was told it got sold. May be my bad luck I suppose.

Even though this wasn't the car for me I have nothing but good things to say about the dealership. I dealt with Mr. Perry and will continue to call upon him for help with finding the perfect car. He was knowledgeable, professional and has a good sense of humor. He did not use high pressure tactics to make a hard sell which I really appreciate. He's incredibly responsive with inquiries and offers a lot of information. The dealership itself is clean, and quite larger than I expected it to be. I was greeted and acknowledged by more than one employee. I will continue to do business with this dealership because of such a wonderful first experience.

Salesperson was fantastic. Very helpful and nice.

He made himself available on-line and wasn't pushy where I had to talk to him on the phone or come in. Anything I asked your on-line he supplied which made it nice when trying to organize all the vehicles your looking at.

I received excellent response time and detail from this dealer with great accommodation to my needs.

Not 5 stars because Im bitter (lol) I didnt get the car I wanted, which was actually over priced. But this place is legit, and by far the best customer service Ive dealt with at dealerships. My only complaint and advice to others, are to check these prices before diving in. True Market Value means more, and carfax :)

very respectful